Vehicle May Pull To One Side During Braking – 2020 McLaren 570S, GT, 2019 600LT, & 2019-2020 720S

SEOCONTENT-START
SAFETY RECALL NOTICE
Urgent – Please Review
McLaren Voluntary Safety Recall
Inspect and Replace If Necessary, Certain Brake
Flexi Hose Banjo Bolts
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Bulletin type:
Reference number:
Affected vehicles:
Attention:
Situation:
Procedure:
Date:
Safety Recall Campaign
SRC0OC 001
McLaren 5705, McLaren GT, McLaren 600L T, McLaren 7205
All Retailer Staff
Voluntary Safety Recall – Potential for brake flexi hose banjo bolt(s) to have been
incorrectly manufactured
Please refer to the information outlined in this document to remove and Inspect
each brake flexi hose banjo bolt at each brake calliper and replace it if it is found to
be incorrectly manufactured
25th August 2021
Urgent Safety Recall Campaign – Inspection – Brake Flexi Hose Banjo Bolt
Beginning on 1 September 2021, Retailers should contact customers and make service
appointments as soon as reasonably practical
Repairs are to be performed by any McLaren Authorised Retailer, regardless of where the
vehicle was purchased
This bulletin will cover:
1. Customer Notification Process
2. Immediate Action Required
3. Overview
4. Parts Information
5. Procedure for Inspection and Rework of Vehicles
6. Warranty Information
7. Affected Vehicles
1. Customer Notification Process
McLaren commenced the mailings of letters (example attached) to owners of affected vehicles on 26 August 2021
2021. In line with National Highway Traffic Safety Administration (NHTSA) and Transport Canada as the case may be,
notification letters to owners must be issued in the first instance and follow on communications can then be sent via
email or other contact methods.
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2. Immediate Action Required
Beginning on 1 September 2021, Retailers should contact customers and make service appointments as soon as
reasonably practical. Repairs are to be performed by any McLaren Authorised Retailer regardless of where the vehicle
was purchased. Retailers must not refuse to repair a vehicle because it was not purchased from their location.
3. Overview
McLaren have launched a voluntary safety recall on the affected vehicles listed in section 7 of this bulletin.
The covered vehicles may have been fitted with an incorrectly manufactured banjo bolt, which would result in no
hydraulic pressure to the brake calliper on the relevant corner of the vehicle. This could result in the vehicle pulling to
one side under braking, particularly when braking from a high speed, which could increase the risk of a crash.
Customers may continue to use their vehicle (however, they are advised to avoid track usage) until it is brought in to
an authorised McLaren Retailer to have the remedy procedure completed. If a customer reports their vehicle as
pulling to the left or right and/ or reports any abnormal performance of the brake system, the Retailer shall:
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1. Advise the customer to immediately cease using the vehicle.
2. Immediately inform your Regional Aftersales Manager and provide all such information as they may request.
3. Make arrangements for the vehicle to be transported to the Retailer. the remedial work will only take
approximately 2 hours to complete, a loan car will not be necessary to support this recall.
4. Parts Information
The following part(s) are required to implement this repair, which can be ordered via Uni part.
Part Number
11C0592CP
11C0501CP
Part Description
Washer – Copper – Brake Hose (2x per bolt required)
Banjo Bolt – Brake Hose – Inc Washers
Quantity Required
As required
As required
5. Procedure for Inspection and Rework of Vehicles
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CARE POINT: Refer to Service Information System (SIS) for supporting work instruction where applicable fort he
respective model
1. Secure/Lift vehicle on platform
2. Remove all wheels
3. Remove and Inspect each banjo bolt for the brake flexi hose connection at each brake calliper:
a. If holes are present as per image ‘3a, OK condition’, re-install bolt with new washers and torque bolt
to specification as per SIS for the respective model
b. If holes are NOT present as per image ‘3b, NOT OK condition’, replace the bolt (new washers are
included with the bolt) and torque to specification as per SIS for the respective model
4. Perform brake bleed procedure as per SIS for the respective model
5. Install all wheels and torque to specification as per SIS for the respective model
6. Check functionality
6. Warranty Information
Submit a claim to the McLaren Warranty department following completion of the work, using the following details.
Model
McLaren 540(, 570S & 600L T
(Coupe and Spider)
McLaren GT
McLaren 720S
(Coupe and Spider)
Desrnpt1on
Inspection – Brake Flexi Hose Banjo Bolt
Inspection – Brake Flexi Hose Banjo Bolt
Inspection – Brake Flexi Hose Banjo Bolt
Repair time
1.8
1.9
1.7
Please document with photo evidence, each inspected bolt and attach the 4x images to the Warranty claim (0.1 hours
has been incorporated in to the total Repair times above to compensate for this additional action).
If a bolt is replaced due to not being manufactured correctly (holes not present), the removed part(s) must be
retained and stored according to the standard McLaren Warranty policy. There is no requirement to retain the
washer(s} replaced during the check procedure.
CARE POINT: The work instruction and related labour time may be different from work instructions in the Service
Information System (SIS). When you do this work you must refer only to the advice in this bulletin.
7. Affected Vehicles
The following tables provides an overview of the affected vehicles (note, only a very small amount of vehicles are
subject to the recall action}
Model Model Year
McLaren 570S
2020
(Coupe and Spider)
McLaren GT 2020
McLaren 600L T Coupe 2019
McLaren 600L T Spider 2020
McLaren 720S
2019, 2020
(Coupe and Spider)
Affected vehicles will be flagged in the McLaren Retailer Portal when next opening a Workshop Visit related to the
vehicle.
Your Regional Aftersales Manager will also contact you with a VIN list of affected vehicles. Most vehicles from the
model and model years above are not affected, you are only required to perform the recall actions on the vehicles on
the VIN list.
If you have any questions, please speak to your Regional Aftersales Manager.
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IT IS A VIOLATION OF FEDERAL LAW TO SELL OR DELIVER A NEW VEHICLE COVERED BY THIS NOTIFICATION UNTIL THE
DEFECT IS REMEDIED.
Best regards,
Ian Peck Craig Danns
Technical Support Manager Technical Campaigns Engineer
The information contained in McLaren bulletins is for internal use only by McLaren Authorised Retailers and must not be published on external websites
or social media forums etc.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department ta verify the latest part numbers.
All bulletins (Information/Campaign/Recall) issued by Mclaren Automotive Limited (“McLaren”) are intended only for use by technicians who have
attended McLaren technical training courses. McLaren trained technicians have the equipment tools, safety instructions and the know how to perform
the job properly and safely. McLaren bulletins are written to inform McLaren technicians of conditions that may occur on some McLaren vehicles. orto
provide information that could assist diagnosing a McLaren vehicle.
5**************************************************************************************************************IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall No. 21V-561
9/ 1/2021
This important safety recall notice applies to your vehicle with the following Vehicle Identification
Number (“VIN”):
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle
Safety Act.
McLaren Automotive Incorporated (“McLaren”) has decided that a defect that relates to motor vehicle
safety exists in ce1tain Model Year 2019 – 2020 McLaren vehicles. According to our records, you are the
owner of one of those vehicles.
WHAT IS THE ISSUE?
McLaren has dete1mined that the banjo bolt that is fitted between the tlexi-hose and the caliper within the
brake assembly on each comer of the vehicle may not function properly. The banjo bolt is designed to
include holes to allow the passage of hydraulic fluid to the brake caliper. However, the banjo bolts fitted
on some of the brake assemblies may not have had the holes diilled into them. If this occurs, there would
be no hydi·aulic pressure to the calliper, and there would be no braking effect on the affected comer of the
vehicle.
This could result in the vehicle pulling to one side under braking, particularly when braking from a high
speed, which could increase the risk of a crash.
WHAT McLAREN WILL DO
To remedy this problem, your McLaren dealer will disassemble the brake hose assembly on each comer
of the vehicle, remove the banjo bolt and inspect it. In the event the banjo bolt is defective, it will be
replaced. The brake hose assembly will then be reassembled, and the brakes bled.
This remedy will be performed at no cost to you.
North American Region
1405 South Beltlme Road
Suite 100
Coppell, TX 75019
WHAT YOU SHOULD DO
At your earliest convenience, please call your McLaren dealer to schedule an appointment to have the
remedy performed. We estimate that the procedure will take up to two (2) hours to complete.
We recommend that you do not use the vehicle for any track use until the remedy has been perfo1med.
OTHER IMPORTANT INFORMATION
If you no longer own the vehicle identified above, please contact McLaren’s Client Se1vices deprutment
at (855) 202-8815 or clientservicesna@mclaren.com. If possible, please provide us with the name
and address of the cun ent owner so we may contact him or her regru·ding this recall.
If you have any questions or require fmt her assistance, please contact McLru·en’s Client Se1vices
deprutment at (855) 202-8815 or clientservicesna@mclaren.com.
If you believe that McLru·en has failed or is unable to remedy the defect without charge within a
reasonable time, please contact us at the number shown above. You may also contact the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590;
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
If you have leased any of the above-referenced vehicles to another person, Federal regulations require you
to send a copy of this notice to the lessee by first-class mail within ten days of your receipt of this notice.
Thank you for your prompt attention to this matter. We sincerely regret any inconvenience that this
condition may cause you. Your safety is our highest priority.
Sincerely,
North American Region
1405 South Beltlme Road
Suite 100
Coppell, TX 75019
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