21E070 Bendix Intellipark Dash Electronic Control Units (DECU) Parking Brake May Fail To Activate

August 3, 2021 NHTSA CAMPAIGN NUMBER: 21E070000

Parking Brake May Fail To Activate

Unintentional vehicle movement can increase the risk of a crash.

 

NHTSA Campaign Number: 21E070

Manufacturer BendixeBay logo Commercial Vehicle Systems, LLC

Components PARKING BRAKE

Potential Number of Units Affected 431

 

Summary

BendixeBay logo Commercial Vehicle Systems, LLC (BendixeBay logo) is recalling certain Intellipark Dash Electronic Control Units (DECU) with part number K183042R000. The DECU may fail to activate the parking brake, causing the vehicle to unintentionally move.

 

Remedy

Dealers will update the software, or replace the DECU, free of charge. Owner notification letters were mailed September 30, 2021. Owners may contact BendixeBay logo customer service at 1-877-345-9526.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Technical Bulletin

Bulletin No: TCH-003-060

Effective Date: 8/3/21

Cancels: N/A

 

Subject: BendixeBay logo® Intellipark® Parking Brake System Recall

BendixeBay logo Commercial Vehicle Systems LLC (BendixeBay logo) is conducting a voluntary safety recall campaign, Recall No.: 21E070, involving the BendixeBay logo® Intellipark® Parking Brake System’s Dash Electronic Control Unit (DECU).

 

Problem Description:

See Figure 1. BendixeBay logo has determined that the DECU of the affected BendixeBay logo Intellipark electronic parking brake control systems incorrectly detects an internal fault at speeds up to 3.1 mph (5 kph). The fault disables the Intellipark system, meaning the loss of the primary Intellipark function to park and unpark the vehicle. In this situation, the driver cannot change the parking brake state using the dash-mounted switches. Flashing of the dash-mounted LED indicator signals that the electronic parking brake system is not available. The driver may not be aware that the parking brake is not set. This may lead to unintended vehicle movement, increasing the risk of a crash.

 

The driver must turn off the ignition and fan down the service brakes to deplete the reservoirs. The low pressure triggered by this action prompts a spring brake application to park the vehicle. The internal system fault will clear when the vehicle ignition is turned off for at least 35 seconds and then back on.

 

Vehicles Affected:

This recall includes all Intellipark DECUs manufactured before June 15, 2021. This action does not affect Intellipark DECUs manufactured after June 15, 2021.

 

What You Need To Do:

Immediately stop using and/or selling any of the Intellipark DECUs that fall within the recall parameters. It is a violation of Federal law for a dealer or distributor to sell an Intellipark DECU that is subject to this recall. Unless otherwise given specific instructions by BendixeBay logo, contact your OEM to determine if your vehicle falls within these recall parameters.

 

Identification:

See Figure 2. A defective Intellipark DECU can be identified by the manufacturing date code on the DECU. If the DECU has a date code that is any date before, and inclusive of, June 15, 2021, the DECU falls within the recall parameters. The DECU needs recalibrated.

 

Figure 2 – Intellipark DECU Label

 

Interpreting the Date Code:

See Figure 3. A date code is displayed on the BendixeBay logo® Intellipark® Dash Electronic Control Unit (DECU) label which is located on the underside of the switch’s Electronic Control Unit (ECU). Locate the label on the DECU to read the date code. The portion of the date code that determines the date of manufacture can be interpreted as follows:

  • The first field is the month (A = January, B = February, etc. – excluding the letter I – so that J = September, and so on);
  • The next two fields are the day of the month (e.g. 01 = 1st); and
  • The next two fields are the year (e.g. 20 = 2020).

 

Inventory Disposition:

If your inventory contains Intellipark DECUs that fall within Figure 3  – Intellipark DECU Date Code Interpretation the recall date range, please contact Ms. Shelley Lammers by emailing Intelliparkcampaign21@bendixeBay logo.com or calling 1-604-242-7409 to arrange for the return of any affected inventory currently in stock. As a reminder, you will need to place an offsetting no-cost order to replenish the returned stock.

 

Submitting A Claim:

Unless otherwise given specific instructions by BendixeBay logo, contact your OEM to submit a claim.

 

Disposition of the Impacted Intellipark DECU Parking Brake Switch:

Unless otherwise given specific instructions by BendixeBay logo, please contact your OEM for instructions regarding the disposition of the Intellipark DECU(s).

 

Replacing Defective Intellipark DECU Parking Brake Switches:

Unless otherwise given specific instructions by BendixeBay logo, please contact your OEM for instructions regarding replacement of the Intellipark DECU(s).

 


September 30, 2021

 

Name
Title
Business Name
Street
City, ST Zip

 

SAFETY RECALL NOTICE

NHTSA RECALL ID 21E070

 

Dear BendixeBay logo customer:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

REASON FOR THIS RECALL

BendixeBay logo Commercial Vehicle Systems LLC (BendixeBay logo) has decided that a defect which relates to motor vehicle safety exists in certain BendixeBay logo® Intellipark® electronic Dash Electronic Control Units (DECUs).

 

IMPACTED PRODUCT

This recall includes all Intellipark DECUs manufactured before June 15, 2021. This action does not affect Intellipark DECUs manufactured after June 15, 2021.

 

PROBLEM DESCRIPTION

BendixeBay logo has determined that the DECU of the affected BendixeBay logo Intellipark electronic parking brake control systems incorrectly detects an internal fault at speeds up to 3.1 mph (5 kph). The fault disables the Intellipark system, meaning the loss of the primary Intellipark function to park and unpark the vehicle. In this situation, the driver cannot change the parking brake state using the dash-mounted switches. Flashing of the dash-mounted LED indicator signals that the electronic parking brake system is not available. The driver may not be aware that the park brake is not set.  This could lead to unintended vehicle movement increasing the risk of a crash.

 

The driver must turn off the ignition and fan down the service brakes to deplete the reservoirs. The low pressure triggered by this action prompts a spring brake application to park the vehicle. The internal system fault will clear when the vehicle ignition is turned off for at least 35 seconds and then back on.

 

WHAT WE WILL DO

BendixeBay logo Commercial Vehicle Systems LLC (BendixeBay logo) will voluntarily remedy the defect of the impacted BendixeBay logo® Intellipark® Parking Brake System’s Dash Electronic Control Unit (DECU) by re-calibrating the Intellipark system’s reaction to the fault. This recalibration will allow the system to return to normal operation – once the internal fault is no longer active – allowing the driver to operate the electronic park brake system as normal.

 

The recalibration that enables you complete the recall remedy is available as of the date of this notification via your BendixeBay logo Account Manager. Please note, some software versions cannot be electronically recalibrated, so a physical replacement of the DECU will be necessary.  As a reminder, the remedies will be provided to you free of charge and BendixeBay logo will cover the installation labor charge to complete the remedies. Expect the repair to take about an hour.

 

WHAT YOU SHOULD DO

Please contact your BendixeBay logo Account Manager to schedule an onsite visit from BendixeBay logo personnel to remedy your vehicle.

 

Our records indicate that Business Name has received xx of the suspect Intellipark DECUs from BendixeBay logo.

 

Please note that BendixeBay logo may already have performed the remedy on your vehicle(s).  See Table below of affected VINs and BendixeBay logo repair records as of the time of this mailing.

 

Affected VINBendixeBay logo RemedyAlready Repaired as of the date of this noticeRepair Still Required 
12345678901234567Electronic Recalibration of existing DECURepaired by

BendixeBay logo on x/x/2021

None
12345678901234567Physical replacement of existing DECUNOYes

 

IF YOU ARE A VEHICLE LESSOR

If you are a lessor of vehicles equipped with the Intellipark Parking Brake System’s Dash Electronic Control Units (DECUs), Federal law requires that any vehicle lessor receiving the recall notice must forward a copy to the lessee within ten (10) days.

 

HOW TO CONTACT US

Please telephone our Recall Assistance Center with any questions you may have about this voluntary safety recall campaign. The toll-free telephone number is 1-800-AIR-BRAKE (1-800-247-2725), option 2. BendixeBay logo Tech Team representatives are ready to assist you Monday-Thursday, 8:00 a.m. – 6:00 p.m. ET, and Friday 8:00 a.m. – 5:00 p.m. ET. You may also email the recall center any time at intelliparkcampaign21@bendixeBay logo.com.

 

If you believe BendixeBay logo Commercial Vehicle Systems LLC has failed – or is unable to remedy the defect of the aforementioned Intellipark Parking Brake System’s Dash Electronic Control Units (DECUs) without charge and in a reasonable time following this notification – you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.

 

We regret any inconvenience this voluntary recall campaign may cause you. We appreciate your understanding and cooperation in this matter.

 

Sincerely,

BendixeBay logo Commercial Vehicle Systems LLC

 


September 30, 2021

 

Via UPS Overnight Delivery

 

Name
Title
Corporation Name
Street
City, ST Zip

 

Dear (Name):

 

IMPORTANT RECALL INFORMATION – RESPOND IMMEDIATELY

 

This is to inform you that BendixeBay logo Commercial Vehicle Systems LLC (BendixeBay logo) notified the National Highway Traffic Safety Administration (NHTSA) of the start of a voluntary safety recall campaign involving the BendixeBay logo® Intellipark® electronic Dash Electronic Control Unit (DECU). The recall has been assigned number 21E070.

 

A copy of our August 6, 2021, Defect and Noncompliance Information Report submission to NHTSA can be found on the NHTSA website (https://www.nhtsa.gov/recalls) under recall number 21E070. As required by law, BendixeBay logo provided NHTSA a list of all vehicle or equipment manufacturers to whom BendixeBay logo provided the affected products outright. Corporation Name is one of the customers who may be affected by this recall.

 

IMPACTED PRODUCT

This recall includes all Intellipark DECUs manufactured before June 15, 2021. This action does not affect Intellipark DECUs manufactured after June 15, 2021.

 

Please refer to the BendixeBay logo Intellipark Parking Brake System Recall Technical Bulletin, (TCH-003-060) enclosed with this document for complete details. This Technical Bulletin includes all relevant identification guidelines.

 

PROBLEM DESCRIPTION

BendixeBay logo has determined that the DECU of the affected BendixeBay logo Intellipark electronic parking brake control systems incorrectly detects an internal fault at speeds up to 3.1 mph (5 kph). The fault disables the Intellipark system, meaning the loss of the primary Intellipark function to park and unpark the vehicle. In this situation, the driver cannot change the parking brake state using the dash-mounted switches. Flashing of the dash-mounted LED indicator signals that the electronic parking brake system is not available. The driver may not be aware that the park brake is not set.  This could lead to unintended vehicle movement increasing the risk of a crash.

 

The driver must turn off the ignition and fan down the service brakes to deplete the reservoirs. The low pressure triggered by this action prompts a spring brake application to park the vehicle. The internal system fault will clear when the vehicle ignition is turned off for at least 35 seconds and then back on.

 

WHAT WE WILL DO

BendixeBay logo Commercial Vehicle Systems LLC (BendixeBay logo) will voluntarily remedy the defect of the impacted BendixeBay logo® Intellipark® Parking Brake System’s Dash Electronic Control Unit (DECU) by re-calibrating the Intellipark system’s reaction to the fault. This recalibration will allow the system to return to normal operation – once the internal fault is no longer active – allowing the driver to operate the electronic park brake system as normal.

 

The recalibration that enables you and your customer to complete the recall remedy is available as of the date of this notification via your BendixeBay logo Account Manager. Please note, some software versions cannot be electronically recalibrated, so a physical replacement of the DECU will be necessary.  As a reminder, the remedies will be provided to you free of charge and BendixeBay logo will cover the installation labor charge to complete the remedies. Expect the repair to take about an hour.

 

WHAT YOU NEED TO DO

First, we are providing you with this information to enable your business to determine whether there is a safety related defect on your vehicles where the affected BendixeBay logo Intellipark DECU has been installed.

 

Based on your determination, you may need to file a Defect and Noncompliance Report to the National Highway Traffic Safety Administration (NHTSA) with respect to new motor vehicles with an affected BendixeBay logo Intellipark electronic parking brake control system sold in the United States. A similar notification is required to Transport Canada for all impacted vehicles sold in Canada.

 

Our records indicate that Corporation Name received XX quantity of the suspect Intellipark DECUs from BendixeBay logo.

 

BendixeBay logo Part NumberDescriptionQuantityBendixeBay logo Remedy 
K12345BendixeBay logo® Intellipark® DECUxELECTRONIC RECALIBRATION of existging DECU
K12345BendixeBay logo® Intellipark® DECUxPHYSICAL REPLACEMENT of DECU

 

For your convenience, the following is provided to help you in this recall process:

  • the above count of the affected BendixeBay logo® Intellipark® Parking Brake System’s Dash Electronic Control

Units (DECUs) received by your company (by part number); and

  • The BendixeBay logo Intellipark Parking Brake System Recall Technical Bulletin, (TCH-003-060) will assist you in properly identifying impacted systems.

 

We value our business relationship with you. We regret the inconvenience that may result from these circumstances, and we sincerely appreciate your understanding and cooperation in this matter. If you have any questions or require more information, please do not hesitate to reach out to your BendixeBay logo Account Manager directly. You may also contact us via email at intelliparkcampaign21@bendixeBay logo.com, or by telephone – toll-free – at 1-800-AIR-BRAKE (1-800-247-2725), option 2. BendixeBay logo Tech Team representatives are ready to assist you Monday-Thursday, 8:00 a.m. – 6:00 p.m. ET, and Friday 8:00 a.m. – 5:00 p.m. ET.

 

William P. Amato

Director – Product Safety, Warranty, and Advanced Quality

 

Encl.

 


1 Affected Product

Equipment

BRANDPART NO.PRODUCTION DATES
BENDIXeBay logoINTELLIPARK

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-21E070-7061.PDF 215.673KB

 


Recall Acknowledgement

RCAK-21E070-9358.pdf 645.151KB

 


Recall 573 Report – Amendment 1

RCLRPT-21E070-1063.PDF 217.093KB

 


Recall Quarterly Report #2, 2021-4

RCLQRT-21E070-6309.PDF 211.236KB

 


Remedy Instructions and TSB

RCRIT-21E070-0361.pdf 1014.292KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21E070-2343.pdf 508.088KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-21E070-7441.pdf 620.32KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21E070&docType=RCL

 


 

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