August 26, 2021 NHTSA CAMPAIGN NUMBER: 21V663000
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
NHTSA Campaign Number: 21V663
Manufacturer Coach House, Inc.
Components STRUCTURE, EQUIPMENT
Potential Number of Units Affected 24
Summary
Coach House, Inc. (Coach House) is recalling certain 2019-2022 Platinum II and 2022 Platinum recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Remedy
On behalf of Coach House, Lippert
will send owners an inspection tool with instructions to inspect the window. Affected windows will be replaced by Lippert, free of charge. Owner notification letters were mailed October 6, 2021. Owners may contact Coach House customer service at 1-800-235-0984.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Coach House, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2019 -2022 Model Year Coach House recreational vehicles. As a result, Coach House, Inc. is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. REASON FOR THIS RECALL
The vehicles subject to this recall may have an affected Lippert Components, Inc. (Formerly Hehr International) 20” x 30” Frameless Exit Window installed in them. These windows may have an issue with the adhesive bonding agent. It is possible that the adhesive could fail, allowing the glass to detach and cause a crash.
WHAT WE WILL DO
In the upcoming days, Lippert Components will send to you a “Go / No Go” gauge for you to test the adhesive bonding agent in your 20” x 30” Exit Window. Along with this gauge, there will be instructions as to how to perform this test. The ONLY window you need to test is the 20” x 30” Exit Window at the rear of your Coach House PLATINUM or PLATINUM II series motorhome. NO OTHER windows are affected by this recall. If your window does not pass inspection, please call Lippert Components at 1-574-538-4517 to schedule a repair at no cost to you. Lippert Components will help find a service center in your area.
WHAT WE NEED YOU TO DO
Please follow the instructions from Lippert Components, Inc. which will be included with the “Go / No Go” gauge. The inspection will take approximately 15 minutes to complete. If you have questions or need assistance with the inspection, please contact Lippert or Coach House customer service at the numbers below.
Lippert Components, Inc.
1-574-538-4517 OR email [email protected] for more information.
If you have any questions, you can reach out to:
Tom Molay
[email protected]
Customer Care Manager
Warranty Administrator
Coach House, Inc.
3480 Technology Drive
Nokomis, FL 34275
941-485-0984 / 1-800-234-0984
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS
If you do not have access to a computer or need further assistance, please contact Lippert Components, Inc at 574-538-4514. Please contact Coach House, Inc. by mail at 3480 Technology Drive, Nokomis, Fl. 34275, or by phone at (800) 235-0984 if Lippert Components, Inc. is unable to assist or does not remedy the condition within a reasonable amount of time, or without charge to you.
If after contacting Coach House, Inc. you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.)
We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.
Thank you for your attention and cooperation in this matter.
Inspection
The provided gauge has a colored segment at one end (fig. 5). Use the gauge as outlined in the instructions below to determine any possible break in the seal.
1. Be sure window is in closed position.
2. Lightly insert the gauge into he gap between the glass and the frame (Fig. 6) starting near the hinge on the exterior side of the window.
3. The gauge should stop within the colored segment (fig. 7).
4. Continue reinserting the gauge at different points, working around the glass.
NOTE: If the gauge inserts beyond the colored segment (Fig. 8) this indicates a possible break in the seal and the vent of the window will need repleading.
5 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| COACH HOUSE | PLATINUM | 2022 |
| COACH HOUSE | PLATINUM II | 2019-2022 |
5 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-21V663-7544.PDF 216.682KB
Owner Notification Letter(Part 577)
RCONL-21V663-5716.pdf 1195.145KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V663-9568.PDF 211.11KB
Recall Acknowledgement
RCAK-21V663-6817.pdf 646.281KB
Defect Notice 573 Report
RCLRPT-21V663-7239.PDF 216.116KB
Latest Recalls Documents
- BOND WINDSHIELDS YOUR WAY: Compatible with both manual or powered caulking guns
- FAST-CURING: Adhesive produces rapid results, curing in just 24 hours
- For industrial/occupational use only. Not for consumer use
- HIGH-BOND STRENGTH: Designed for permanent windshield bonding and stationary glass attachment
- MEDIUM-VISCOSITY FORMULA: Non-sag urethane formula makes for clean and easy application
- FAST-CURING WINDSHIELD ADHESIVE — OEM QUALITY BOND — Professional-strength polyurethane formula bonds windshields, rear windows, and side glass with fast-curing adhesive that reaches handling strength in hours, not days. OEM-level performance for auto glass replacement and repair.
- HIGH BOND STRENGTH — WON'T SHRINK OR CRACK — Engineered for permanent, flexible adhesion that holds through temperature swings, road vibration, and weather exposure. The cured seal stays flexible without shrinking or cracking over time — critical for maintaining a watertight windshield.
- WORKS ON VEHICLE & RV GLASS — Use as a windshield sealant, rear view mirror adhesive, or window seal compound on cars, trucks, SUVs, vans, and RVs. Bonds glass to metal, fiberglass, and painted surfaces with equal strength.
- EASY APPLICATION — STANDARD CAULKING GUN COMPATIBLE — Cartridge loads into any standard caulking gun for controlled, even bead placement. No proprietary tools required. Includes disposable nitrile gloves and spreader tool for clean, professional results.
- BLACK URETHANE FORMULA — 10.5 FL OZ — Black color matches OEM windshield sealant lines for factory-appearance repairs. One cartridge provides enough adhesive for a full windshield installation on most vehicles.
- PROFESSIONAL AUTO GLASS BOND: High-strength urethane adhesive bonds windshields securely to vehicle frames for a permanent, weatherproof seal. Helps prevent leaks and withstands road vibrations and extreme temperatures.
- SUPER FAST 1-HOUR CURE: Advanced moisture-curing formula sets quickly with a 10-15 minute work time and achieves safe drive-away strength in as little as one hour (at 73°F). Ideal for professionals to minimize vehicle downtime.
- EASY, NO-MESS APPLICATION: Medium viscosity, non-sag formula won't drip for controlled application on vertical or overhead surfaces. Use any standard 10.5 oz cartridge caulking gun (manual or powered) for precise adhesive placement.
- ONE-PART URETHANE, NO MIXING: Ready-to-use single-component polyurethane adhesive requires no mixing or special equipment. Simplifies windshield replacement with consistent bonding performance and no guesswork.
- VERSATILE & UNIVERSAL USE: Designed for replacing bonded auto glass, including windshields, rear windows, and quarter glass. Also suitable for some non-structural panel bonding applications. Universal fit for cars, trucks, and SUVs.
- Ultra-Bond Windshield Adhesive: Specifically for permanent windshield bonding & fixation, windshield adhesive sealant prevents glass loosening & water leakage for years; holds tight even under heavy glass weight or extreme impacts for worry-free driving
- Fast Cure for All Auto Glass Jobs: Quick-curing cuts downtime, gets you driving sooner; offers non-sag bonds to windshield edges, sunroofs, sidelights, & backlights on car, truck, RV, convertible & more, ideal for vertical & overhead applications
- Hassle-Free for Anyone: No primer needed, windshield glue effortlessly achieves enduring adhesion without complex surface treatment; the kit includes gloves & an applicator tip, making window repair totally stress-free, perfect for pros & DIYers
- All-Weather Durability: Urethane adhesive withstands extreme heat & cold, no softening, deformation or adhesion loss even in harsh conditions; resists UV, won’t crack, or lose flexibility even for 30+ years, offering lasting sealing in any climate
- No-Risk Promise: If our heavy-duty polyurethane adhesive fails to meet your expectations, we’ll replace it or refund your order; just contact us; we stand behind our products because we use them ourselves
- Strong Adhesion – This windshield glue adhesive absorbs shocks and vibrations to keep windshields securely in place. Prevents cracks and leaks, even on rough roads or under extreme stress.
- Quick-Curing & Non-Drip – Our urethane adhesives formula sets quickly without sagging or dripping, significantly reducing hold time. This allows you to complete vertical and overhead applications faster and with a cleaner, more professional finish.
- Weather-Resistant – Whether it’s sweltering summer heat, freezing winter cold, or even extreme temps from -50°C to 180°C, our formula withstands high and low temperatures, UV rays, and moisture—forming an impenetrable seal that shields your vehicle from downpours and humidity, all for long-lasting performance.
- Easy Application – Our polyurethane windshield adhesive comes in a 300ml cartridge compatible with standard caulking guns. It’s ready to use, includes an applicator tip, and just remember to clean the surface before use for smooth, reliable bonding.
- Multipurpose Automotive Adhesive – This auto glass adhesive seamlessly bonds windshields, backlights, sidelights, and glass edges on any vehicle—from cars and trucks to RVs. Designed for both DIY enthusiasts and professional repairs, it’s the go-to solution for durable, leak-proof results every time.
Last update on 2026-05-25 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
3480 Technology Drive Nokomis, FL 34275 1-800-235-0984 IMPORTANT SAFETY RECALL This notice applies to your vehicle: WDAPF4 Dear This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Coach House, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2019 -2022 Model Year Coach House recreational vehicles. As a result, Coach House, Inc. is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. REASON FOR THIS RECALL The vehicles subject to this recall may have an affected Lippert Components, Inc. (Formerly Hehr International) 20” x 30” Frameless Exit Window installed in them. These windows may have an issue with the adhesive bonding agent. It is possible that the adhesive could fail, allowing the glass to detach and cause a crash. WHAT WE WILL DO In the upcoming days, Lippert Components will send to you a “Go / No Go” gauge for you to test the adhesive bonding agent in your 20” x 30” Exit Window. Along with this gauge, there will be instructions as to how to perform this test. The ONLY window you need to test is the 20” x 30” Exit Window at the rear of your Coach House PLATINUM or PLATINUM II series motorhome. NO OTHER windows are affected by this recall. If your window does not pass inspection, please call Lippert Components at 1-574-538-4517 to schedule a repair at no cost to you. Lippert Components will help find a service center in your area. WHAT WE NEED YOU TO DO Please follow the instructions from Lippert Components, Inc. which will be included with the “Go / No Go” gauge. The inspection will take approximately 15 minutes to complete. If you have questions or need assistance with the inspection, please contact Lippert or Coach House customer service at the numbers below. Lippert Components, Inc. 1-574-538-4517 OR email [email protected] for more information. If you have any questions, you can reach out to: Tom Molay [email protected] Customer Care Manager Warranty Administrator Coach House, Inc. 3480 Technology Drive Nokomis, FL 34275 941-485-0984 / 1-800-234-0984 Recreational Vehicle Safety Recall Notice Safety Recall: 21V-663 10/1/2021 3480 Technology Drive Nokomis, FL 34275 1-800-235-0984 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS If you do not have access to a computer or need further assistance, please contact Lippert Components, Inc at 574-538-4514. Please contact Coach House, Inc. by mail at 3480 Technology Drive, Nokomis, Fl. 34275, or by phone at (800) 235-0984 if Lippert Components, Inc. is unable to assist or does not remedy the condition within a reasonable amount of time, or without charge to you. If after contacting Coach House, Inc. you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to https://www.safercar.gov.) We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. Thank you for your attention and cooperation in this matter. Sincerely, David Gerzeny President Coach House, Inc. cc: National Highway Traffic Safety Administration (NHTSA) LIPPERT C O M P O N E N T s• 3480 Technology Drive Nokomis, FL 34275 1-800-235-0984
SEOCONTENT-END
This product presentation was made with AAWP plugin.