September 7, 2021 NHTSA CAMPAIGN NUMBER: 21V694000
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 21V694
Manufacturer Eldorado National- California, Inc.
Components FUEL SYSTEM, DIESEL
Potential Number of Units Affected 3
Summary
Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2019-2021 Eldorado National EZRM vehicles equipped with L9
Diesel Engines with a remote Stage 2 fuel filter and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Remedy
Cummins will replace the fuel hoses, free of charge. Owner notification letters were mailed on September 20, 2021. Owners may contact Eldorado National-California’s customer service at 1-951-684-6868.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Safety Recall Notice
NHTSA Recall No. 21V-694
Reason for This Recall
ElDorado National California, Inc. (“ElDorado”) was notified by a supplier of a which relates to motor vehicle safety in certain 2019-2021 EZ Rider model buses manufactured between March 27, 2019 and June 15, 2021.
ENC is recalling certain EZ Rider model buses using the Cummins L9 Diesel Engines, with part number D563027BX03, that are equipped with a remote Stage 2 fuel filter and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and remote fuel filter head.
Other bus models manufactured by ElDorado are not included in this recall.
What should you do.
Cummins Inc. will be conducting the recall, which also includes notifying the owners directly pursuant to 49 CFR PART 577. Cummins representatives will schedule the vehicle to be remedied.
You can also contact Eldorado National by phone (909) 591-9557 or by e-mail, if a Cummins Inc. representative has not contacted you in a timely manner. Please reference the recall number: 21E-063.
What we will do.
Cummins Inc. and its authorized representatives will inspect your vehicle to determine whether it is equipped with L9 Diesel Engine with part number: D563027BX03. The remedy will be to replace the subject fuel hoses, to and from the remote fuel filter, with fuel hoses of a new design. The repair will take approximately 3 hours. This repair will be done at no cost to the owner.
What if you no longer own this vehicle?
If you are not the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to us.
If you have questions concerning this recall or if you need any assistance such as locating an authorized ElDorado dealer or repair facility, please contact:
By mail:
ElDorado National California
Attn: Product Services
9670 Galena Street
Riverside, California 92509
By email:
Robert. [email protected]
By phone:
909-591-9557
By FAX:
909-591-5284
Notifications
Reminder: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to lessee within 10 days.
We are sorry to cause this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our buses.
21E063 โ Fuel Hose Leak โ Cummins L9 Diesel Engines
http://oemdtc.com/6486/21e063-fuel-hose-leak-cummins-l9-diesel-engines
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ELDORADO | EZRM | 2019-2021 |
5 Associated Documents
Recall Acknowledgement
RCAK-21V694-4394.pdf 646.935KB
Defect Notice 573 Report
RCLRPT-21V694-7175.PDF 213.99KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V694-9858.pdf 204.92KB
Part 577 Owner Notification Envelope
Recall Quarterly Report #1, 2021-3
RCLQRT-21V694-7737.PDF 211.115KB
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SEOCONTENT-START
IMPORTANT SAFETY RECALL
NHTSA Recall No. 21V-694
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
SEPT , 2021
XXXXXXXX
XXXXXXXXXX.
XXXXXXXXXXXX
Attn:
Subject: Safety Recall Notice
NHTSA Recall No. 21V-694
Reason for This Recall
ElDorado National California, Inc. (“ElDorado”) was notified by a supplier of a which relates to motor vehicle safety in certain 2019-2021 EZ Rider model buses manufactured between March 27, 2019 and June 15, 2021.
ENC is recalling certain EZ Rider model buses using the Cummins L9 Diesel Engines, with part number D563027BX03, that are equipped with a remote Stage 2 fuel filter and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and remote fuel filter head.
Other bus models manufactured by ElDorado are not included in this recall.
What should you do.
Cummins Inc. will be conducting the recall, which also includes notifying the owners directly pursuant to 49 CFR PART 577. Cummins representatives will schedule the vehicle to be remedied.
You can also contact Eldorado National by phone (909) 591-9557 or by e-mail, if a Cummins Inc. representative has not contacted you in a timely manner. Please reference the recall number: 21E-063.
Robert Mendoza โ Service Manager โ [email protected]
What we will do.
Cummins Inc. and its authorized representatives will inspect your vehicle to determine whether it is equipped with L9 Diesel Engine with part number: D563027BX03. The remedy will be to replace the subject fuel hoses, to and from the remote fuel filter, with fuel hoses of a new design. The repair will take approximately 3 hours. This repair will be done at no cost to the owner.
What if you no longer own this vehicle?
If you are not the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to us.
If you have questions concerning this recall or if you need any assistance such as locating an authorized ElDorado dealer or repair facility, please contact:
By mail:
ElDorado National California
Attn: Product Services
9670 Galena Street
Riverside, California 92509
By email:
Robert. [email protected]
By phone: By FAX:
909-591-9557 909-591-5284
Notifications
Reminder: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to lessee within 10 days.
We are sorry to cause this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our buses.
Sincerely,
Jason Moore
Vice President & General Manager
ElDorado National California, Inc.
VINs covered under this recall are on attached sheet.
SEOCONTENT-END
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