2005-2009 MCI E4500 & 2005-2012 J4500 Motorcoaches R21-024 Wheelchair Lift Outer Barrier

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NEW FLYER. Wltli IMPORTANT SAFETY RECALL NOTICE 18 October 2021 Subject: Motor Vehicle Safety Recall 21V- 737 – Ricon “Baylift” Series Wheelchair Lifts To Whom it May Concern: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Motor Coach Industries Inc. (MCI) has decided, that a defect which relates to motor vehicle safety, exists on specific MCI vehicles equipped with “Baylift” series wheelchair lift assemblies manufactured b Ricon Cor oration Ricon . Based on information rovided by Ricon, MCI has determined is the Owner/Operator of the vehicles lis e Make: MCI Model(s): J4500 VIN: 2M93JMDJ 2M93JMPj 2M93JMP~ 2M93JMP, 2M93JMP~ 2M93JMP, 2M93JMP~ 2M93JMH, 2M93JMHJ 2M93JMH. 2M93JMHJ 2MG3JME 2MG3JME, 2MG3JME 2MG3JME, 2MG3JME 2MG3JMH, 2MG3JME 2MG3JME, 2MG3JME 2MG3JME, 2MG3JME 2MG3JME, 2MG3JME 2MG3JME, 2MG3JM~ 2MG3JMH, 2MG3JME 2MG3JME, 2MG3JME 2MG3JMH, 2MG3JM~ Ricon has declared an Equipment Recall (21 E-068) with the National Highway Traffic Safety Administration (NHTSA). This recall affects all Baylift series wheelchair lift assemblies manufactured between 1 April 2005 and 22 April 2020. Ricon has informed MCI that the outer platform barrier on the Baylift series wheelchair lift assemblies does not conform to the minimum 1,600 pounds force requirements as stated in U.S. Federal Motor Vehicle Safety Standard (FMVSS) § 571.403- Platform lift systems for motor vehicles. Failure of the wheelchair lift outer barrier may result in an injury to a wheelchair occupant. Parts and labor required to accomplish the recall will be provided by Ricon at no cost. To arrange for the addition of side barrier support feature to the affected wheelchair lifts, please contact the Ricon Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com Alternately, you can contact the MCI Customer Service Line at 1-800-241-2947 and arrange for the corrective action to be incorporated at your nearest MCI Service Center. The inspection and rectification for this issue is described in NHTSA Equipment Recall 21E-068. Ricon estimates the repair time to be approximately 0.75 hours, excluding vehicle and shop logistics. If you are a lessor of vehicles which are affected, it is required that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you have sold or otherwise transferred the vehicle(s) identified above, please contact the MCI Customer Service Line at 1-800-241-2947 with all of the information you have regarding the current owner/operator of the vehicle(s). If you had this corrective action performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If MCI and Ricon are unable to correct this defect within a reasonable time, you may submit a written complaint to the: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, Washington, DC, 20590, Or call 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. We regret any inconvenience which this action may cause you. However, we are concerned about the safety of your passengers and employees. Thank you for your attention to this important matter. Sincerely, MOTOR COACH INDUSTRIES INC. By: Kerry Legg Vehicle Safety & Regulatory Compliance Manager (204) 224-6706 cc: Scott Halbesma –Vice President, Customer Care NEW FLYER. iltii

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