October 1, 2021 NHTSA CAMPAIGN NUMBER: 21E087000
Bolt May Fail and Cause Loss of Traction Power
Loss of traction power can make the vehicle more difficult to control, increasing the risk of a crash.
NHTSA Campaign Number: 21E087
Manufacturer Arcimoto Inc
Components EQUIPMENT
Potential Number of Units Affected 30
Summary
Arcimoto Inc (Arcimoto) is recalling certain TRiO conversion kits. The bolt that connects the shock hoop to the pivot plate may fail and cause an immediate loss of traction power.
Remedy
Arcimoto will inspect and rework to ensure the lockthread is present, and re-torque the bolts, free of charge. Owner notification letters were mailed on November 22, 2021. Owners may contact Arcimoto customer service at 1-541-683-6293.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
IMPORTANT SAFETY RECALL
November 22, 2021
Safety Recall: TRiO Failure of bolts connecting shock hoop to pivot plate NHTSA Recall: 21E087
Dear <First name, Last name>:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Arcimoto has decided that there is a defect which relates to your TRiO kit.
! IMPORTANT !
► Your TRiO conversion kit is being recalled;
the remedy is now available.
► You should contact Arcilnoto to schedule the repair at no charge.
Why is your equipment being recalled?
There are reports of the bolts connecting the shock hoop to the pivot plate failing. Since steering is a critical safety system and this safety issue can cause the unit to become inoperable or cause immediate loss of traction power, which would make the vehicle more difficult to control and increase the likelihood of a crash.
What will we do?
Owners will be notified by mail and instructed to contact Arcimoto or a dealer to schedule a service appointment to have their TRiO kits inspected and replaced if necessary, free of charge.
What should you do?
Please contact Arcimoto to schedule a service appointment.
Do you have questions?
If you have any questions or concerns, do not hesitate to contact Arcimoto. Arcimoto’s main telephone number is 541-683-6293 or call Arcimoto Service and Product Support 541-780-0032.
If after contacting Arcimoto, you are still not satisfied that we have done our best to remedy this condition without charge, and within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21E087.
We apologize for any inconvenience this recall may cause you. Thank you for being an Arcimoto customer.
Sincerely,
Arcimoto, Inc.
Tel: (541) 683-6293
2034 W. 2nd Avenue, Eugene, OR 97402
Arcimoto, Inc.
2034 W. 2nd Avenue, Eugene, OR 97402 Tel: (541) 683-6293
SEOCONTENT-START IMPORTANT SAFETY RECALL Arcimoto, Inc. November 22, 2021 Safety Recall: TRiO Failure of bolts connecting shock hoop to pivot plate NHTSA Recall: 21E087 Dear <First name, Last name>: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Arcimoto has decided that there is a defect which relates to your TRiO kit. You are receiving this notice as a dealer that may have sold one or more of these kits. Why is your equipment being recalled? There are reports of the bolts connecting the shock hoop to the pivot plate failing. Since steering is a critical safety system and this safety issue can cause the unit to become inoperable or cause immediate loss of traction power, which would make the vehicle more difficult to control and increase the risk of a crash. What will we do? Owners will be notified by mail and instructed to contact Arcimoto or a dealer to schedule a service appointment to have their TRiO kits inspected and replaced if necessary, free of charge. What should you do? Please contact Arcimoto to schedule a service appointment. Arcimoto, Inc. 2034 W. 2nd Avenue, Eugene, OR 97402 Tel: (541) 683-6293 Do you have questions? If you have any questions or concerns, do not hesitate to contact Arcimoto. Arcimoto’s main telephone number is 541-683-6293 or call Arcimoto Service and Product Support 541-780-0032. If after contacting Arcimoto, you are still not satisfied that we have done our best to remedy this condition without charge, and within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21E087. We apologize for any inconvenience this recall may cause you. Thank you for being an Arcimoto customer. Sincerely, Arcimoto, Inc. Tel: (541) 683-6293 2034 W. 2nd Avenue, Eugene, OR 97402 SEOCONTENT-END
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| ARCIMOTO | TRIO CONVERSION KIT | |
5 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-21E087-7089.pdf 107.388KB
Manufacturer Notices(to Dealers,etc) – Final Dealer Notice re Safety Recall: TRiO Failure of bolts connecting shock hoop to pivot plate NHTSA Recall: 21E087
Defect Notice 573 Report
RCLRPT-21E087-8034.PDF 214.442KB
Recall Acknowledgement
RCAK-21E087-4289.pdf 645.259KB
Recall 573 Report
RCLRPT-21E087-7869.PDF 214.425KB
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