2020-2022 Foretravel Recreational Vehicles Window Adhesive Failure

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FORETRAVEL MOTORCOACH Dear Foretravel Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety act. Foretravel Inc. has conc1uded that a defect which relates to motor vehicle safety recall 21 V-788 exist on certain Foretravel coaches that fall within the list below. Foretravel iC-37 I 2020-2022 Foretravel iH-45 I 2020-2022 Foretravel Realm/ 2020-2022 What is the defect? Foretravel is recalling 2020-2022 iH-45, Realm FS605, Realm FS450 and iC37 recreation vehicles equipped with HEHR 6400 Series Windows. The adhesive that bonds the vented portion of the window may fail allowing the window to detach, increasing the risk of crash or injury. Corrective Action Foretravel will issue owner and dealer notifications to have the window inspected. Foretravel will supply a gauge to be used while conducting inspections of the vent portion of the 6400 Series Window as well as a replacement vent if the original vent is found to have an adhesive bond issue. What Should You Do Please contact Foretravel Inc. at 1-800-955-6226 opt 3 to locate a qualified service center near you. Steps will be taken to ensure the recall is performed at the nearest service center. Reimbursement Foretravel will reimburse 0.4 labor charged to inspect the involved vented windows and/or replace any needed vent at a flat rate of 0.5 labor hour. The parts for the remedy are currently available. For more information contact Foretravel Inc., at 1-800-955-6226 opt. 3. 196+ lReply Card The enclosed owner reply card identifies your vehicle. Presentation of this card to the service center will assist in making the necessary correction in the shortest possible time. If you have sold or traded the vehicle, please let us know by completing the postage paid reply card and returning it to us. If the authorized service center has failed or is unable to remedy the defect without charge and within a reasonable time, contact Foretravel Inc. at 1-800-955-6226 opt. 3. If you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http ://v.rww.safecar.gov if you feel the manufacture has failed or is unable to remedy the defect without charge. Foretravel apologizes for this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. Sincerely, £&L,_ Ronnie Blackmon Director of Warranty and Customer Service

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FORE TRAVEL MOTORCOACH NHTSA Recall No. 21V-7881961 Dear Dealer or Service Manager: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Foretravel Inc. has concluded that a defect which relates to motor vehicle safety recall 21 V-788 exists on certain Foretravel coaches that fall within the list below. Foretravel IC-37 I 2020-2022 Foretravel IH-45 / 2020-2022 Foretravel Realm/ 2020-2022 What is the defect? Foretravel is recalling 2020-2022 iH-45, Realm FS605, Realm FS450 and iC-37 recreation vehicles equipped with HEHR 6400 Series Windows. The adhesive that bonds the vented portion of the window may fail allowing the window to detach, increasing the risk of a crash or injury Corrective Action Foretravel will supply a gauge to be used while conducting inspections of the vent portion of the 6400 series windows as well as a replacement vent if the original vent is found to have an adhesive bond issue. Reimbursement Foretravel will reimburse 0.4 labor charged to inspect the involved vented windows and/or replace any needed vent at a flat rate of 0.5 labor hour. The parts for the remedy are currently available. SCHEDULING THE WORK: 1. When the customer calls reporting receipt of a Recall Letter, schedule the work at your mutual convenience. 2. To obtain necessary parts and/or verify recall status, please call 1-800-955-6226 option 3 providing the VIN number (last 6 digits) and mileage of the unit. . 3. It would be helpful to verify the current owner name, address and phone number. COMPLETING THE WORK: 1. Complete the work as instructed in Foretravel’s recall service bulletin DOCUMENTING THE WORK: 1. Please itemize the identified recall number 21 V-788 as completed work on your invoice (separate from any other charges) and reference the work authorization number obtained. You must include the chassis VIN as a part of this repair when submitting your invoice. HANDLING AN OWNER WITH NO CONFIRMATION LETTER: 1. If you are contacted by the current owner who has not received a recall letter, you should verify that they have an affected unit by calling Foretravel 1.800.955-6226 opt 3 for verification. 2. Complete the work as instructed in bulletin. 3. Document the work and submit the claim as instructed under the Documenting the Work section above. Foretravel ASSISTANCE: 1. If you have technical questions, please call Foretravel Technical Support Department at 1.800.955-6226 opt 3. 2. If you have questions regarding warranty claims, call 1.800.955-6226 opt 3. Thank you for your continued support, and we appreciate your partnership. Sincerely, ~LI~ RMlfie, 8faeittrulf Warranty Director/Customer Assistance Foretravel, Inc. 800-955-6226 opt.3

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