Wire Harness Built Incorrectly – 2022 Winnebago Travato & Boldt

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IMPORTANT SAFETY RECALL NHTSA Safety Recall 21V-793 THIS NOTICE APPLIES TO YOUR VEHICLE. RE: BODY SERIAL CHASSIS SERIAL Dear Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Our records indicate that you have purchased a vehicle with the serial number which appears above. REASON FOR THIS RECALL Winnebago Motorhomes has determined that a defect related to motor vehicle safety exists on certain 2019 -2022 Travato (259GL & 259KL), and Boldt (Q70BL & Q70KL) Motorhomes. These motor homes were manufactured September 19, 2018 through October 01, 2021. The alternator control module wire harness does not have adequate overcurrent protection. This, in combination with improper connections, can lead to overloaded circuits. If the circuit is overloaded, lack of overcurrent protection may lead to an increased risk of fire. WHAT WE WILL DO Winnebago Motorhomes will coordinate the harness replacement and electrical connection inspection of units identified in this recall. This will be at no charge to you. WHAT YOU SHOULD DO Do not drive this vehicle – please leave it parked A representative from CoachNet® may have already contacted you to disable the Volta system. If this is the case and your system has been disabled it is safe to drive and you can contact your nearest dealer to arrange for a repair appointment. If your system has not been disabled, please contact Winnebago Customer Care by email at [email protected] or by telephone at (641) 585-6939 or (800) 537-1885 to arrange for a field service technician to disable the Volta system. Please contact your Winnebago motorhome dealer immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 2 hours. Please allow additional time for the dealer to process your vehicle. Winnebago motorhome dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to the dealer on the agreed date and he does not service this condition on that date or within five days, we recommend you contact Winnebago Motorhomes, Attn.: Customer Care at (641) 585-6939 or (800) 537-1885. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov. IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago Customer Care by email at [email protected] or write us at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. IF YOU HAVE CHANGED ADDRESS OR SOLD THE VEHICLE If you have changed address, sold or traded your vehicle, please let us know by contacting Winnebago Customer Care by email at [email protected] or in writing at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. Presentation of this letter to the service center will assist in making the necessary correction to your vehicle in the shortest possible time. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. This letter does not constitute an acknowledgement of legal liability. Winnebago Motorhomes Forest City, Iowa 50436 Enclosure

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NHTSA Safety Recall 21V-793 TO: Winnebago Motorhome Dealers SUBJECT: Campaign # 164 – Volta Wire Harness The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owners may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the enclosed copy of the letter, which is being sent to owners, the owners are being instructed to contact Winnebago Motorhomes, if you do not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. REASON FOR THIS RECALL Winnebago Motorhomes has determined that a defect related to motor vehicle safety exists on certain 2019 -2022 Travato (259GL & 259KL), and Boldt (Q70BL & Q70KL) Motorhomes. These motor homes were manufactured September 19, 2018 through October 01, 2021. The alternator control module wire harness does not have adequate overcurrent protection. This, in combination with improper connections, can lead to overloaded circuits. If the circuit is overloaded, lack of overcurrent protection may lead to an increased risk of fire. OWNER NOTIFICATION Owners will be notified of this campaign on their vehicles by Winnebago Motorhomes. For all units in your inventory, the notification will be mailed to you. DO NOT DELIVER TO A CUSTOMER ANY SUBJECT UNIT UNTIL CORRECTIVE ACTION HAS BEEN TAKEN. Enclosed is a list of vehicles shipped to you. DEALER CAMPAIGN RESPONSIBILITY Dealers are to service all vehicles subject to this campaign at no charge to owners regardless of mileage, age of vehicle, or ownership from this time forward. Whenever a vehicle subject to this campaign is taken into new or used vehicle inventory or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle. Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer and arrangements made to make the required correction according to instructions contained in this campaign. INSTRUCTION TO PERFORM CAMPAIGN # 164 – Volta Wire Harness Affected Models: Certain 2019 – 2022 Travato (259GL & 259KL), and Boldt (Q70BL & Q70KL) Motorhomes. Repair Procedure: Refer to instructions for replacement of the incorrectly built harness and inspection of Volta system electrical connections. Parts Information: To minimize any inconvenience to your customers, we strongly encourage you to promptly order part kits for the vehicles on the attached list. This will ensure you have adequate inventory for your customers. Order the following Part Kit from Winnebago Motorhomes using the WinPortal system. You will be placing the order as a recall order. You will need the recall dealer number and the Winnebago Industries serial number of the affected vehicle to place the order. Dealer Number: 7649 Qty. Part Description Part Number 1 Replacement Harness and support stick. RC7649-22-764 REIMBURSEMENT When the service has been completed, submit the labor amount and labor operation number listed below. Your repair order must be properly signed by both the dealer and the owner. OPERATION NUMBER TIME ALLOWANCE Volta Wire Harness 24640101 2 hours Thank you for your cooperation. Winnebago Motorhomes Forest City, Iowa 50436 Enclosures

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INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 1 of 7 Models Affected 2019 Travato 2020 Travato 2021 Travato Boldt 2022 Travato Boldt Tools and Parts Required Screw Gun #2 Phillips screw tip Torque Wrench with fittings to torque 9/16” nut 17mm nut 13mm nut (torque settings are given in both ft/lb and in/lb) NOTE: Only use the parts supplied in recall kit RC7649-22-764 to complete this repair. It is important to follow these instructions in the order they are given. These instructions contain 7 pages, work through all steps to ensure a complete remedy is performed. Familiarize yourself with the model you are working on before proceeding. Ensure all power has been disabled before proceeding Failing to power the system down before performing work can result in serious injury. INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 2 of 7 Disable Volta System CRITICAL SAFETY STEP Failing to power the system down before performing work can result in serious injury. – If not already done, follow the steps to disable the Volta system alternator control. If this has already been completed, proceed to the next applicable step. – Power down Volta system using the button located near the state of charge gauge. Depress button to shut off the system. It may take a moment for the green light to shut off. – Gauge will return to zero if properly shut down. – Based on the model you are working on, locate the alternator control module and positive bus bar. Travato 259KL – On the 259KL access is located under the passenger side bed top. Open the access top and remove 4 screws holding in plastic bin. Travato 259GL – On the 259GL, access is located on the center of bed top. The metal bed frame may need to be removed to remove access cover. INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 3 of 7 Boldt Q70BL – On the Q70BL, access is located under the passenger side bed top. The metal bed frame may need to be removed to get clearer access. Boldt Q70KL – On the Q70KL, access is located under the passenger side bed top. The metal bed frame may need to be removed to get clearer access. Travato and Boldt – Based on the model you are working on, locate the Volta alternator control module and disconnect the harness at both ends, remove the harness, and retain for return to Winnebago. Picture shows the Travato 259KL, orientation is different on other floor plans, connections are the same. INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 4 of 7 Recall Remedy Travato 259KL Isolator Stud Support This page is for the Travato 259KL only. If you are working on a different floor plan, proceed to page 5 to continue with the recall remedy. – With the system disabled, locate, and remove the isolator studs from the floor. – Using the supplied support board, apply one strip of double-sided tape along the length. – Install the support board along the floor cutout as shown, secure at each end with supplied screws. – Reinstall the isolator studs on the support board. – If you needed to detach the wires, place them back on the same studs they were removed from, stacking them in order of eyelet size largest on the bottom to smallest on top. – Torque the 13mm nuts to 14 ft/lb -or- 168 in/lb. Added support board Added support board INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 5 of 7 – Inspect all Volta System electrical connections, ensuring bolts are properly torqued, and eyelets are stacked in order of largest on the bottom to smallest on top. Battery Cables at the Inverter (Qty. 2) 9/16” nut, torque to 14 ft/lb -or- 168 in/lb Cables at the Bus Bar (Qty. 14) 17mm nut, torque to 15.5 ft/lb -or- 186 in/lb Fuses at the Bus Bar (Qty. 8) 13mm nut, torque to 8 ft/lb -or- 96 in/lb If 250 AMP fuse is missing, it will be added in a future step. Isolator Studs (Travato 259KL was done in a previous step) (Qty. 3) 13mm nut, torque to 14 ft/lb -or- 168 in/lb Volta Power Pack Cables (Qty. 4) 9/16” nut, torque to 14 ft/lb -or- 168 in/lb o All connections must be verified, if you need help locating these connections contact: Winnebago Technical Assistance at 1-866-653-4329 for further instructions. – Inspect Volta System wiring from the secondary alternator to the alternator control box. o If any damage is found, or the wires appear to have been hot, contact: Winnebago Technical Assistance at 1-866-653-4329 for further instructions. INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 6 of 7 – Using the supplied replacement harness, reconnect at the alternator control box and at the alternator control module harness. Picture shows the Travato 259KL, orientation is different on other floor plans, connections are the same. – If the unit was previously disabled, locate the removed harness and 250AMP fuse in the overhead above the bench seat. – Retain the previously removed harness, label it with your existing yellow warranty tags clearly identifying the serial number of the alternator control module it was removed from and return it to Winnebago. – Install the 250AMP Fuse in the open location of the fuse block. – Torque the 13mm nuts to 8 ft/lb -or- 96 in/lb INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 164 Page 7 of 7 – After completion of the recall remedy, power the Volta system on to verify functionality. Wait approximately 60 seconds to ensure the system stays on. If there are any issues with the system at this point, please contact Winnebago Technical Assistance at 1-866-653-4329. – Return the removed harness to Winnebago. Ensure the harness is labeled with your existing yellow warranty tags, clearly identifying the serial number of the alternator control module it was removed from. – Label the outside of box with your existing orange warranty return parts label and mark the box as “Recall Parts” using a black permanent marker. – Send to: Warranty Returns – Attn. SQA 605 W Crystal Lake Rd Forest City, IA 50436 Serial Number Serial Number

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