Incorrect GAWR on Certification Label – 2021-2022 Heartland Mallard Pathfinder Trailers

October 14, 2021 NHTSA CAMPAIGN NUMBER: 21V801000

Incorrect GAWR on Certification Label/FMVSS 120

Incorrect GAWR information may cause the vehicle to be overloaded, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V801

Manufacturer HeartlandeBay logo Recreational Vehicles, LLC

Components EQUIPMENT

Potential Number of Units Affected 332

 

Summary

HeartlandeBay logo Recreational Vehicles, LLC (HeartlandeBay logo) is recalling certain 2021-2022 Mallard Pathfinder trailers. The vehicle certification label does not have the correct Gross Axle Weight Rating (GAWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, “Wheels and Rims-Other Than Passenger Cars.”

 

Remedy

HeartlandeBay logo will mail new labels to owners, and dealers will replace them, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact HeartlandeBay logo customer service at 1-877-262-8032.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Heartland Mallard Pathfinder
Heartland Mallard Pathfinder

 


V.I.N. TAG REPLACEMENT INSTRUCTIONS

IMPORTANT: DO NOT APPLY NEW LABELS OVER THE EXISTING LABELS.

1. Locate sections 1, 2 and 4 on the driverโ€™s side of your unit, typically just above the baggage door. Remove sections 1, 2 and 4 from your sidewall using a plastic scraping tool being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal if needed.

2. Locate sections 1, 2 and 4 in the new set you received in the mail, remove from backer and carefully place on side wall in the order you removed them.

3. Locate section 3 in the door jamb closest to the hinge of the entrance door. Remove section 3 from your door jamb using a plastic scraping tool, being careful not to scratch your unit. You may use isopropanol alcohol to assist with adhesion removal.

4. Remove section 3 from the backer and place on the inside of the door jamb.

 


Chronology :

10/11/2021 – Engineering caught discrepancy with GAWR; 10/12/2021 ran scope of the known issue:

10/13/2021 Safety committee voted.

 


2 Affected Products

Vehicle

MAKEMODELYEAR
HEARTLANDeBay logoMALLARD PATHFINDER2021-2022

 


8 Associated Documents

Recall 573 Report – Amendment 1

RCLRPT-21V801-1656.PDF 214.927KB

 


Remedy Instructions and TSB

RCRIT-21V801-3388.pdf 1262.756KB

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V801-9496.PDF 211.14KB

 


Noncompliance Notice 573 Report

RCLRPT-21V801-4272.PDF 214.879KB

 


Recall Acknowledgement

RCAK-21V801-5035.pdf 645.936KB

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V801-5629.PDF 211.243KB

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V801-2416.PDF 211.326KB

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V801-1914.PDF 211.435KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V801&docType=RCL

 


 

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Last update on 2026-05-24 / Affiliate links / Images from Amazon Product Advertising API


 

 


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