Recall 17A-1439 Incorrect Tire Size and GAWR Rating – 2021-2022 Forest River Cherokee Travel Trailers

SEOCONTENT-START

IMPORTANT SAFETY RECALL Page 1 of 2 November 2021 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2021-2022 Cherokee travel trailer recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire & Rim Selection,” and 49 CFR Part 567 “Certification.” Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; 110, “Tire & Wheel Selection,”This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The Federal Placard incorrectly indicates that there is 5,100 lbs. axles and ST225/75R15/E tires installed. As well as an incorrect Gross Axle Weight Rating (GAWR) and Cargo Carrying Capacity (CCC). EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. An operator may overload the vehicle unintentionally by looking at the Gross Axle Weight Rating printed on the Federal Placard. An overloaded vehicle may lead to loss of control, which may lead to a crash. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? The remedy for this recall is included with this notification. Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Federal Placard Installation:  The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;  Wipe off the labels with isopropyl alcohol;  Match the labels and carefully place the new labels directly on top of the old labels If you are not comfortable with installing these labels: Please contact your dealer immediately and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .10 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 21V877 CANADA RECALL: 2021-692 FR ID# 17A-1439 <<VIN>> <<OWNER NAME/DEALERNAME>> <<ADDRESS>> <<CITY>>, <<ST>> <<ZIP-XXX>> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 DEALER REPAIR CODES: Dealer Connect WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Cherokee Forest River, Inc. Attn: WARRANTY MANAGER 1500 North Detroit St. LaGrange, IN 46761 What if you no longer own this vehicle? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (260) 499-2100 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without change, you may write to the following address: UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 21V877 2021-692 RC-002-01-00-004119 INSTALL FEDERAL PLACARD .10 For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2021-692 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 21V877 Sincerely, Cherie Schmucker Forest River, Inc. Office Manager Office of Corporate Compliance

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-877 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : NOV 12, 2021 NHTSA Recall No. : 21V-877 Manufacturer Recall No. : 17A-1439 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 31 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Forest River Inc. Cherokee ACKT29TEBL Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : A single vehicle of this particular Make and Model received the 5,100 lbs. tandem axles and larger ST225/75R15/E tires. However, the data was never revised back to the 3,500 lbs. tandem axles and ST205/75R15/D tire data. Every VIN of that particular model after the particular vehicle, indicates the incorrect axle and tire rating (5,100 lbs. axles and ST205/75R15/D tires). 2021 Cherokee ACKT29TEBL 25 2022 Cherokee ACKT29TEBL 6 Grand Total 31 Production Dates : OCT 20, 2020 – NOV 04, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The vehicles have 3500 lbs. axles and ST205/75R15/D tires installed, whereas the Federal Placard incorrectly indicates that there is 5,100 lbs. axles and ST225/75R15/E tires installed. As well as an incorrect Gross Axle Weight Rating (GAWR) and Cargo Carrying Capacity (CCC). FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : 567 – Certification Description of the Safety Risk : An operator may overload the vehicle unintentionally by looking at the Gross Axle Weight Rating printed on the Federal Placard. An overloaded vehicle may lead to loss of control, which may lead to a crash. Part 573 Safety Recall Report 21V-877 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : A communication error from the manufacturing plant to Corporate Data Entry led to the condition. Identification of Any Warning that can Occur : none Involved Components : Component Name 1 : Federal Placard Component Description : Federal Placard Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On November 8, 2021, this was discovered by manufacturing during a review of printing tags and application to the vehicles. The manufacturing plant notified OCC and Forest River Engineering to have the labels reverted back to the lower axle and tire sizes. On November 10, 2021, OCC and the manufacturing plant were able to determine the scope of vehicles affected On November 12, 2021, Forest Rivers Corporate Recall Committee voted to recall Part 573 Safety Recall Report 21V-877 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. The corrected Federal placard will be sent to owners and dealers along with instructions on how to replace the federal placard. What is the Forest River Customer Service Phone Number? (260) 499-2100 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Cherokee Forest River, Inc. Attn: WARRANTY MANAGER 1500 North Detroit St. LaGrange, IN 46761 How Remedy Component Differs from Recalled Component : The Federal Placard will now have the correct axle ratings and tire size. Identify How/When Recall Condition was Corrected in Production : On November 8, 2021, the manufacturing plant notified OCC and Forest River Engineering to have the labels reverted back to the lower axle and tire sizes. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : DEC 22, 2021 – DEC 22, 2021 Planned Owner Notification Date : DEC 22, 2021 – DEC 22, 2021 * NR – Not Reported

SEOCONTENT-END