November 22, 2021 NHTSA CAMPAIGN NUMBER: 21V916000
Incorrect Lug Nut Tightening Information in Manual
Improperly tightened lug nuts may come loose, causing the wheel to fall off and increasing the risk of a crash.
NHTSA Campaign Number: 21V916
Manufacturer Vermeer
Manufacturing Company
Components EQUIPMENT
Potential Number of Units Affected 1,054
Summary
Vermeer
Manufacturing Company (Vermeer
) is recalling certain 2018-2021 Vermeer
VX30, McLaughlin VX30, 2018-2022 McLaughlin VX50, Vermeer
VX50, and 2018-2019 Mclaughlin VX30G vacuum excavators with an 800-gallon tank configuration. The operator and maintenance manuals state an incorrect lug nut tightness value that could result in improperly tightened lug nuts.
Remedy
Dealers will provide replacement operator and maintenance manuals, free of charge. Owner notification letters were mailed January 20, 2022. Owners may contact Vermeer
customer service at 1-800-829-0051 ext. 7060. Vermeer
’s number for this recall is VMV0015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Background:
Vermeer
MV Solutions, Inc. has decided that a defect that relates to motor vehicle safety exists in certain model year 2018 โ 2021 McLaughlin and 2021 โ 2022 Vermeer
vacuum excavator trailers. Vermeer
Corporation is administering this campaign on behalf of Vermeer
MV Solutions, Inc.
POSSIBLE LOSS OF WHEEL AND RISK OF CRASH
An incorrect lug nut torque value is listed in the operatorโs and maintenance manual of vacuum excavators. The affected trailers are equipped with an 800-gallon spoil tank. The incorrect lug nut torque in the operatorโs and maintenance manual is a lower value (120 ft-lb) than recommended by the axle manufacturer (210 ft-lb).
DEATH OR SERIOUS INJURY POSSIBLE
Incorrect lug nut torque may cause the wheel lug nuts to loosen, increasing the risk of wheel loss and the risk of a crash.
Note: During manufacturing, lug nuts on affected vacuum excavators were torqued properly at 210 ft-lb.
Solution:
IMMEDIATE MACHINE MODIFICATIONS REQUIRED
VMV00-0015 has been created to provide replacement copies of the operatorโs and maintenance manual with the updated correct torque value of 210 ft-lb. The manuals provided are:
- a cabled manual printed on weather-resistant paper to affix in the manual storage box on the vacuum excavator; and,
- a second manual for your office/shop location.
Also, please verify that your machineโs lug nuts are properly torqued at 210 ft-lb.
The operatorโs and maintenance manuals must be replaced as soon as possible and the prior manual copies discarded.
Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law.
Vermeer
Corporation is administering this product safety alert on behalf of Vermeer
MV Solutions, Inc.
Chronology :
November 9, 2021: Vermeer
Corporation received communication from a Vermeer
dealer that the VX30, VX30G and VX50 vacuum excavator trailer operatorโs and maintenance manual contained a possible incorrect lug nut torque value.
November 16, 2021: Vermeer
Corporation confirmed the torque value was listed incorrectly for the VX30, VX30G and VX50 vacuum excavator trailer 800-gallon configuration in the operatorโs and maintenance manual.
Determination was made to start product safety recall.
10 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MCLAUGHLIN | VACUUM EXCAVATOR | 2018-2022 |
| VERMEER | VACUUM EXCAVATOR | 2018-2022 |
9 Associated Documents
Safety Bulletin
RCSB-21V916-1195.pdf 296.884KB
Remedy Instructions and TSB
RCRIT-21V916-3517.pdf 791.508KB
Part 577 Owner Notification Envelope
RONE-21V916-0503.pdf 145.483KB
Defect Notice 573 Report
RCLRPT-21V916-6676.PDF 217.435KB
Recall Acknowledgement
RCAK-21V916-5954.pdf 646.086KB
Recall 573 Report – December 15, 2021
RCLRPT-21V916-3618.PDF 218.133KB
Recall Quarterly Report #1, 2022-1
RCLQRT-21V916-2189.PDF 211.139KB
Recall Quarterly Report #2, 2022-2
RCLQRT-21V916-8243.PDF 211.235KB
Recall Quarterly Report #3, 2022-3
RCLQRT-21V916-1759.PDF 211.321KB
Latest Recalls Documents
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ยฑ 4%
- Accessories included: 1/2" Drive 5" long Extension Bar
- Simple and Reliable: โClickโ sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- PRECISE & HIGH QUALITY - Manufactured in Taiwan, our torque wrench is engineered for superior precision. It ships pre-calibrated to +/- 4% accuracy, ensuring dependable results every time. Includes a calibration certificate with a trackable serial number for your assurance.
- DURABLE - Built to last, featuring a reinforced ratchet gear head made from hardened, heat-treated Chrome Vanadium alloy steel for maximum strength and durability.
- LONGEVITY - Protect your investment with our proprietary Electro-Black finish, providing advanced rust and corrosion resistance for extended tool life.
- PERFORMANCE - Easily read and set torque levels with our patent-pending dual-range scale. The high-contrast, yellow-on-black markings are designed for easy visibility, even in low-light conditions.
- OMFORT - Equipped with a reversible ratchet head that drives in both directions and measures torque in a clockwise direction. The ergonomic, knurled handle ensures a non-slip, comfortable grip, reducing hand fatigue.
- ใ9-in-1 Torque SolutionใComplete set includes 1/4", 3/8", and 1/2" drive click torque wrenches plus 6 essential adapters (extension bars, universal joint, drive adapters) securely stored in a sturdy portable case.
- ใHigh Precision & Dual ScalesใFactory-calibrated to ยฑ3% accuracy with included certificate; features dual-range scales (1/4": 10-220 in.lb, 3/8": 5-45 ft.lb, 1/2": 10-170 ft.lb) for versatile application coverage.
- ใClear & Safe Audible ClickใUpgraded loud "Click" sound provides a distinct, reliable signal (strong over 5 N.m, subtle under) when preset torque is reached, preventing overtightening and ensuring safety.
- ใSmooth 72-Tooth Ratchet & Quick ReleaseใReversible 72-tooth ratchet head offers a low 5ยฐ arc swing for use in tight spaces and smooth operation in both directions. Quick-release button ensures secure socket changes.
- ใDurable Construction & Wide UseใHardened Cr-V steel ratchet heads and phosphated adapters resist wear; aerospace aluminum handles ensure lightweight strength and corrosion resistance. Ideal for precise torque on bikes, motorcycles, cars, trucks, wheels, and industrial applications. Backed by 24-month support.
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- 3/8 inch drive torque wrench with 15-80 ft.-lb./20.4-108.5 Nm range; reminder: to prevent the ratchet from breaking, please do not overload the torque wrench
- Durable ratchet head made from hardened treated Chrome Vanadium steel alloy (Cr-V); bright, full polish chrome finish wipes easily clean and resists rust and corrosion
- High contrast and dual range scale pre-calibrated to ยฑ 4%; tips: for precise scale adjustment, please use the imperial scale; the conversion formula between imperial scale and metric scale is 1 Nm = 8.86 in-lbs
- Includes sturdy plastic case for storage and portability
- NOTE: unlock before adjusting the torque value, lock after adjusting for stability of working torque; when finished, loosen locking ring and adjust to the lowest value for next use
Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Vermeer
and the Vermeer
logo are trademarks of Vermeer
Manufacturing Company in the U.S. and/or other countries. ยฉ 2022 Vermeer
Corporation. All Rights Reserved. Page 1 of 9 Vermeer
MV Solutions, Inc. Trenchless Piedmont, South Carolina 29673 USA FIELD CAMPAIGN SERVICE BULLETIN #: SMV2022-003 DATE: 6 January 2022 CAMPAIGN TYPE: Mandatory โ Product Safety DEALER INSTALLATION ONLY CAMPAIGN CATEGORY: Kit and Bulletin MACHINE/ ATTACHMENT MODEL(S): SERIAL NUMBERS: Included Excluded Kit version VX30G 5002 โ 5040 5003 โ 5014, 5017, 5024, 5025, 5028 โ 5038 VMV01 VX30 5015 โ 5127 5016 โ 5028, 5030, 5032 โ 5041, 5043, 5045 โ 5050, 5055 โ 5066, 5069, 5070, 5072 โ 5076, 5078 โ 5093, 5095 โ 5097, 5099, 5101, 5103, 5106 โ 5114, 5117 โ 5119, 5124 โ 5126 VMV01 VX50 See attached listing on pages 5 โ 7 of this bulletin for specific VIN numbers None VMV01 VX50 5361, 5500, 5654 None VMV02 Subject: Operatorโs/Maintenance Manual Lug Nut Torque Value Update Kit (VMV00-0015) Background: Vermeer
MV Solutions, Inc. has decided that a defect that relates to motor vehicle safety exists in certain model year 2018 โ 2021 McLaughlin and 2021 โ 2022 Vermeer
vacuum excavator trailers. Vermeer
Corporation is administering this campaign on behalf of Vermeer
MV Solutions, Inc. PRODUCT SAFETY RECALL FIRST NOTICE SMV2022-003 6 January 2022 Page 2 of 9 POSSIBLE LOSS OF WHEEL AND RISK OF CRASH An incorrect lug nut torque value is listed in the operatorโs and maintenance manual of vacuum excavators. The affected trailers are equipped with an 800- gallon spoil tank. The incorrect lug nut torque in the operatorโs and maintenance manual is a lower value (120 ft-lb) than recommended by the axle manufacturer (210 ft-lb). INCORRECT LUG NUT TORQUE VALUE CORRECTED LUG NUT TORQUE VALUE DEATH OR SERIOUS INJURY POSSIBLE Incorrect lug nut torque may cause the wheel lug nuts to loosen, increasing the risk of wheel loss and the risk of a crash. Note: During manufacturing, lug nuts on affected vacuum excavators were torqued properly at 210 ft-lb. Solution: IMMEDIATE MACHINE MODIFICATIONS REQUIRED VMV00-0015 has been created to provide replacement copies of the operatorโs and maintenance manual with the updated correct torque value of 210 ft-lb. The manuals provided are: ๏ท a cabled manual printed on weather-resistant paper to affix in the manual storage box on the vacuum excavator; and, ๏ท a second manual for your office/shop location. Also, please verify that your machineโs lug nuts are properly torqued at 210 ft-lb. The operatorโs and maintenance manuals must be replaced as soon as possible and the prior manual copies discarded. Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law. Vermeer
Corporation is administering this product safety alert on behalf of Vermeer
MV Solutions, Inc. DEALER PARTICIPATION REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS 1. Reports will be emailed during the week of January 6, 2022, to dealerships shown in our records which have units in their territory affected by this recall. Please review the report for accuracy, including owner and/or address changes. If the information contained in the report is NOT correct, please notify the product safety department on or before January 19, 2022, at: Telephone: 641-621-7060 Fax: 641-621-8562 Email: productsafety@vermeer
.com SMV2022-003 6 January 2022 Page 3 of 9 2. Dealership orders kits by calling Vermeer
MV Solutions โ South Carolina at 864-277-5870. Each dealership should determine the quantity of kits to order initially depending upon the number of units that may be available for immediate upgrade. Do not order more kits than needed for immediate installation. 3. Contact your affected customer(s) to schedule a mutually acceptable time to upgrade their machine(s). Note: Letters will be sent to the customer(s) on or about January 20, 2022. Also refer to Owner Notification section below. If you have any questions concerning the installation of VMV00-0015, please contact Vermeer
MV Solutions service department at 864-277-5870. REIMBURSEMENT Upon completion of each kit installation, a campaign warranty claim must be submitted to the warranty department for reimbursement of the cost of parts and labor to install the kit. Labor hours to install: 0.25 hours. Note: Future notices to dealers and owners are dependent upon the receipt of warranty claims. OWNER NOTIFICATION Sample letter: Included at the end of this bulletin is a sample letter which will be sent by Vermeer
Corporation on behalf of Vermeer
MV Solutions directly to the owners on or about January 20, 2022, via USPS certified/registered mail. Owner notice translations will be provided in the following languages: ๏ท Spanish All translated owner notices will also include owner notification in English. This owner notification/letter instructs the owner to contact their local dealership to arrange for a time to have the kit installed. After receiving VMV00- 0015 from Vermeer
MV Solutions, you must contact your affected customer(s) immediately and schedule a mutually acceptable time to upgrade their machine(s). We regret any inconvenience these corrective measures may cause you. This required work is for the safety of the towing vehicle occupants and other drivers and passengers on the public roadways. VERMEER
MV SOLUTIONS, INC. Attachment: VMV00-0015 Kit instructions SMV2022-003 6 January 2022 Page 4 of 9 Completion schedule: Product Safety Alert: Install immediately 90 days from MM/DD/YYYY 180 days from MM/DD/YYYY 1 year from MM/DD/YYYY Only units within standard limited warranty period N/A Reimbursement: Product Safety Alert Product Compliance All units listed above with less than __ hours or warranty start date in the last __ months Parts Labor paid (Labor code: SB22) Only units within standard limited warranty period No reimbursement Internal reference: TREAD Act Code (Choose one or more applicable codes) — Not applicable 12 Exterior lighting 02 Suspension 16 Structure 03 Service brake system, hydraulic 17 Latch 04 Service brake system, air 19 Tires 05 Parking brake 20 Wheels 11 Electrical 21 Trailer hitch SMV2022-003 6 January 2022 Page 5 of 9 VX50 AFFECTED MACHINES – VMV01-0015 MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER VX50 5005 VX50 5104 VX50 5210 VX50 5296 VX50 5009 VX50 5105 VX50 5211 VX50 5297 VX50 5014 VX50 5106 VX50 5216 VX50 5298 VX50 5020 VX50 5107 VX50 5217 VX50 5301 VX50 5026 VX50 5108 VX50 5219 VX50 5302 VX50 5035 VX50 5109 VX50 5223 VX50 5311 VX50 5039 VX50 5110 VX50 5224 VX50 5312 VX50 5040 VX50 5117 VX50 5227 VX50 5313 VX50 5041 VX50 5122 VX50 5231 VX50 5317 VX50 5042 VX50 5128 VX50 5232 VX50 5318 VX50 5043 VX50 5129 VX50 5234 VX50 5319 VX50 5044 VX50 5135 VX50 5235 VX50 5320 VX50 5045 VX50 5136 VX50 5236 VX50 5321 VX50 5046 VX50 5137 VX50 5237 VX50 5325 VX50 5047 VX50 5138 VX50 5238 VX50 5326 VX50 5048 VX50 5139 VX50 5242 VX50 5327 VX50 5056 VX50 5142 VX50 5243 VX50 5332 VX50 5058 VX50 5143 VX50 5244 VX50 5334 VX50 5059 VX50 5146 VX50 5245 VX50 5338 VX50 5060 VX50 5149 VX50 5250 VX50 5341 VX50 5061 VX50 5152 VX50 5258 VX50 5342 VX50 5062 VX50 5155 VX50 5260 VX50 5343 VX50 5068 VX50 5156 VX50 5261 VX50 5344 VX50 5069 VX50 5165 VX50 5262 VX50 5347 VX50 5070 VX50 5166 VX50 5263 VX50 5348 VX50 5071 VX50 5175 VX50 5264 VX50 5350 VX50 5074 VX50 5181 VX50 5265 VX50 5352 VX50 5084 VX50 5182 VX50 5266 VX50 5359 VX50 5085 VX50 5183 VX50 5267 VX50 5360 VX50 5086 VX50 5189 VX50 5268 VX50 5362 VX50 5087 VX50 5191 VX50 5269 VX50 5364 VX50 5089 VX50 5192 VX50 5270 VX50 5365 VX50 5090 VX50 5193 VX50 5273 VX50 5366 VX50 5091 VX50 5194 VX50 5277 VX50 5367 VX50 5092 VX50 5195 VX50 5278 VX50 5368 VX50 5094 VX50 5200 VX50 5285 VX50 5369 VX50 5095 VX50 5201 VX50 5288 VX50 5371 VX50 5096 VX50 5204 VX50 5290 VX50 5372 VX50 5097 VX50 5205 VX50 5291 VX50 5373 VX50 5103 VX50 5206 VX50 5292 VX50 5374 SMV2022-003 6 January 2022 Page 6 of 9 VX50 AFFECTED MACHINES – VMV01-0015 MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER VX50 5375 VX50 5484 VX50 5560 VX50 5665 VX50 5376 VX50 5485 VX50 5564 VX50 5666 VX50 5380 VX50 5489 VX50 5565 VX50 5667 VX50 5381 VX50 5490 VX50 5566 VX50 5668 VX50 5382 VX50 5491 VX50 5567 VX50 5669 VX50 5386 VX50 5492 VX50 5568 VX50 5670 VX50 5387 VX50 5493 VX50 5569 VX50 10003 VX50 5388 VX50 5494 VX50 5578 VX50 10004 VX50 5389 VX50 5498 VX50 5579 VX50 10005 VX50 5390 VX50 5499 VX50 5580 VX50 10006 VX50 5399 VX50 5501 VX50 5581 VX50 10007 VX50 5415 VX50 5502 VX50 5589 VX50 10008 VX50 5416 VX50 5503 VX50 5591 VX50 10009 VX50 5417 VX50 5504 VX50 5600 VX50 10010 VX50 5418 VX50 5513 VX50 5601 VX50 10011 VX50 5422 VX50 5514 VX50 5602 VX50 10012 VX50 5423 VX50 5523 VX50 5606 VX50 10013 VX50 5424 VX50 5524 VX50 5607 VX50 10014 VX50 5425 VX50 5525 VX50 5608 VX50 10015 VX50 5426 VX50 5526 VX50 5609 VX50 10016 VX50 5427 VX50 5527 VX50 5610 VX50 10030 VX50 5433 VX50 5528 VX50 5611 VX50 10031 VX50 5434 VX50 5529 VX50 5612 VX50 10032 VX50 5440 VX50 5530 VX50 5618 VX50 10033 VX50 5441 VX50 5536 VX50 5621 VX50 10034 VX50 5442 VX50 5537 VX50 5622 VX50 10036 VX50 5443 VX50 5538 VX50 5623 VX50 10037 VX50 5445 VX50 5544 VX50 5630 VX50 10044 VX50 5446 VX50 5545 VX50 5631 VX50 10045 VX50 5447 VX50 5546 VX50 5632 VX50 10046 VX50 5451 VX50 5548 VX50 5633 VX50 10047 VX50 5459 VX50 5549 VX50 5637 VX50 10052 VX50 5460 VX50 5550 VX50 5638 VX50 10053 VX50 5461 VX50 5551 VX50 5639 VX50 10054 VX50 5471 VX50 5552 VX50 5640 VX50 10055 VX50 5473 VX50 5553 VX50 5645 VX50 10056 VX50 5474 VX50 5554 VX50 5646 VX50 10058 VX50 5475 VX50 5557 VX50 5659 VX50 10070 VX50 5482 VX50 5558 VX50 5660 VX50 10071 VX50 5483 VX50 5559 VX50 5661 VX50 10084 SMV2022-003 6 January 2022 Page 7 of 9 VX50 AFFECTED MACHINES – VMV01-0015 MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER VX50 10085 VX50 10123 VX50 10163 VX50 10220 VX50 10091 VX50 10124 VX50 10164 VX50 10221 VX50 10092 VX50 10125 VX50 10166 VX50 10222 VX50 10093 VX50 10127 VX50 10167 VX50 10223 VX50 10094 VX50 10132 VX50 10171 VX50 10224 VX50 10095 VX50 10133 VX50 10172 VX50 10225 VX50 10096 VX50 10134 VX50 10173 VX50 10226 VX50 10100 VX50 10135 VX50 10183 VX50 10234 VX50 10101 VX50 10137 VX50 10190 VX50 10235 VX50 10108 VX50 10139 VX50 10191 VX50 10236 VX50 10109 VX50 10141 VX50 10192 VX50 10237 VX50 10110 VX50 10142 VX50 10195 VX50 10238 VX50 10111 VX50 10143 VX50 10196 VX50 10239 VX50 10112 VX50 10147 VX50 10197 VX50 10240 VX50 10113 VX50 10150 VX50 10198 VX50 10241 VX50 10114 VX50 10157 VX50 10199 VX50 10242 VX50 10115 VX50 10158 VX50 10201 VX50 10243 VX50 10117 VX50 10159 VX50 10202 VX50 10120 VX50 10161 VX50 10204 VX50 10121 VX50 10162 VX50 10219 SMV2022-003 6 January 2022 Page 8 of 9 Product Safety Department Vermeer
Corporation 1210 Vermeer
Rd East Pella, Iowa 50219 USA productsafety@vermeer
.com January 6, 2022 Dear ยซMODELยป owner: This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act. Vermeer
MV Solutions, Inc. has decided that a defect that relates to motor vehicle safety exists in certain model year 2018 โ 2021 McLaughlin and 2021 โ 2022 Vermeer
ยซMODELยป vacuum excavator trailers. According to our records, you currently own a McLaughlin/Vermeer
ยซMODELยป vacuum excavator. The model and serial number are shown at the top center of this letter. Vermeer
Corporation is administering this campaign on behalf of Vermeer
MV Solutions, Inc. POSSIBLE LOSS OF WHEEL AND RISK OF CRASH An incorrect lug nut torque value is listed in the operatorโs and maintenance manual of vacuum excavators. The affected trailers are equipped with an 800-gallon spoil tank. The incorrect lug nut torque in the operatorโs and maintenance manual is a lower value (120 ft-lb) than recommended by the axle manufacturer (210 ft-lb). INCORRECT LUG NUT TORQUE VALUE CORRECTED LUG NUT TORQUE VALUE DEATH OR SERIOUS INJURY POSSIBLE Incorrect lug nut torque may cause the wheel lug nuts to loosen, increasing the risk of wheel loss and the risk of a crash. Note: During manufacturing, lug nuts on affected vacuum excavators were torqued properly at 210 ft-lb. IMMEDIATE MACHINE MODIFICATIONS REQUIRED VMV00-0015 has been created to provide replacement copies of the operatorโs and maintenance manual with the updated correct torque value of 210 ft-lb. The manuals provided are: ๏ท a cabled manual printed on weather-resistant paper to affix in the manual storage box on the vacuum excavator; and, ๏ท a second manual for your office/shop location. Also, please verify that your machineโs lug nuts are properly torqued at 210 ft-lb. The operatorโs and maintenance manuals must be replaced as soon as possible and the prior manual copies discarded. This notice applies to your vehicle, Serial No: ยซVINยป Model: ยซModelยป IMPORTANT SAFETY RECALL First Notice Operatorโs/Maintenance Manual Lug Kit (VMV00-0015) NHTSA SAFETY RECALL NUMBER 21V-916 SMV2022-003 6 January 2022 Page 9 of 9 Please contact your authorized independent Vermeer
dealer immediately to arrange a mutually acceptable time and location to install VMV00-0015 at no cost to you for labor or materials. The installation of this kit is estimated at .25 hours of labor. If the Vermeer
dealer travels to the unit to install the kit, costs may be incurred by the owner. You must have your machine upgraded for these safety features. If you no longer own this unit, please notify the product safety department at: Toll-free: 800-829-0051, option 1 Telephone: 641-621-7060 Email: productsafety@vermeer
.com If possible, please provide the name and address of the new owner. We regret any inconvenience that these corrective measures may cause you. The required work is for the safety of the towing vehicle occupants and other drivers and passengers on the public roadways. Regards, PRODUCT SAFETY DEPARTMENT Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days. If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time, contact Vermeer
product safety by email at productsafety@vermeer
.com or by calling 800-829-0051 or 641-621-7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590; or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov Contact your local Vermeer
dealer: ยซService_Dealer_Nameยป ยซServ_Dealer_Add1ยป ยซServ_Dealer_Add2ยป ยซServ_Dealer_Cityยป ยซServ_Dealer_Stยป ยซServ_Dealer_Zipยป ยซSERV_DEALER_COUNTRYยป Telephone: ยซServ_Dealer_Phoneยป
**************************************************************************************************************
Vermeer
and the Vermeer
logo are trademarks of Vermeer
Manufacturing Company in the U.S. and/or other countries. ยฉ 2022 Vermeer
MV Solutions, Inc. All Rights Reserved. Page 1 of 9 FIELD KIT Vermeer
MV Solutions, Inc. Trenchless Piedmont, South Carolina 29673, USA FIELD CAMPAIGN KIT #: VMV000015 DATE: 6 January 2022 For Dealer Reference: Service Bulletin #: SMV2022-003 Operatorโs/Maintenance Manual Lug Nut Torque Value Update Kit CAMPAIGN TYPE: CAMPAIGN CATEGORY: MACHINE/ ATTACHMENT MODEL(S): SERIAL NUMBERS: Included Excluded Kit version VX30G 5002 โ 5040 5003 โ 5014, 5017, 5024, 5025, 5028 โ 5038 VMV01 VX30 5015 โ 5127 5016 โ 5028, 5030, 5032 โ 5041, 5043, 5045 โ 5050, 5055 โ 5066, 5069, 5070, 5072 โ 5076, 5078 โ 5093, 5095 โ 5097, 5099, 5101, 5103, 5106 โ 5114, 5117 โ 5119, 5124 โ 5126 VMV01 VX50 See attached listing on pages 5 โ 7 of this kit instructions for specific VIN numbers None VMV01 VX50 5361, 5500, 5654 None VMV02 Mandatory โ Product Safety Kit and Bulletin PRODUCT SAFETY ALERT VMV000015 6 January 2022 Page 2 of 9 Purpose: POSSIBLE LOSS OF WHEEL AND RISK OF CRASH An incorrect lug nut torque value is listed in the operatorโs and maintenance manual of vacuum excavators. The affected trailers are equipped with an 800-gallon spoil tank. The incorrect lug nut torque in the operatorโs and maintenance manual is a lower value (120 ft-lb) than recommended by the axle manufacturer (210 ft-lb). INCORRECT LUG NUT TORQUE VALUE CORRECTED LUG NUT TORQUE VALUE Incorrect lug nut torque may cause the wheel lug nuts to loosen, increasing the risk of wheel loss and the risk of a crash. Note: During manufacturing, lug nuts on affected vacuum excavators were torqued properly at 210 ft-lb. VMV00-0015 has been created to provide replacement copies of the operatorโs and maintenance manual with the updated correct torque value of 210 ft-lb. The manuals provided are: ๏ท a cabled manual printed on weather-resistant paper to affix in the manual storage box on the vacuum excavator; and, ๏ท a second manual for your office/shop location. Also, please verify that your machineโs lug nuts are properly torqued at 210 ft-lb. The operatorโs and maintenance manuals must be replaced as soon as possible and the prior manual copies discarded. Please be reminded that it is a violation of federal law for you to sell or lease the machines covered by this notification until this recall has been performed on these machines. Substantial civil penalties apply to violations of this law. Special tools and conditions: ๏ท (2) 7/16-in wrenches Stopping the machine NOTICE: For your safety and the safety of others, use the shutdown procedure before servicing, cleaning, unclogging or inspecting the machine. A variation of this procedure may be used if instructed within this manual, or if an emergency requires it. Step 1: Reduce engine speed to idle. Step 2: Verify all switches are in off/down position. Step 3: Move reverse flow control to neutral. Step 4: Allow engine to idle for five minutes before turning it off after full-load operation. NOTICE: Failure to allow engine to idle for the recommended time may result in turbocharger damage. WARNING: Use the following shutdown procedure before attempting to do any of the work described in this kit. VMV000015 6 January 2022 Page 3 of 9 Step 5: Turn engine off and remove ignition key. Step 6: Relieve water pressure from water-assisted tools by squeezing trigger. Disconnect tool(s) from hose. ๏ Unless indicated, new parts from kit have callouts with numbers. Callouts with letters indicate existing parts or general items. WARNING: Pressurized fluid can penetrate body tissue and result in death or serious injury. Leaks can be invisible. Keep away from any suspected leak. Relieve pressure in the hydraulic system before searching for leaks, disconnecting hoses, or performing any other work on the system. If you must pressurize the system to find a suspected leak, use an object such as a piece of wood or cardboard rather than your hands. When loosening a fitting where some residual pressure may exist, slowly loosen the fitting until oil begins to leak. Wait for leaking to stop before disconnecting the fitting. Fluid injected under the skin must be removed immediately by a surgeon familiar with this type of injury. VMV000015 6 January 2022 Page 4 of 9 Procedure 1: Replacement of tethered Teslin manual 1. Locate manual box (A) on enclosure door (B). Open manual box (A) to reveal existing tethered Teslin manual (C). โข 2. Open enclosure door (B) and using two 7/16-in wrenches (not included) loosen (not remove) bolt set (D) holding existing tethered manual (C). โข 3. Remove existing tethered manual and discard. 4. Install new tethered manual (2) by placing the loop behind the existing washer (E) and tightening the existing bolt set (D). โข A B B C D D C 2 D E VMV000015 6 January 2022 Page 5 of 9 5. Place new Teslin tethered manual (2) in existing box. โข 6. Remove Figure 1 and attach to the invoice or place in the manual storage box so unit owner can place with existing parts manual. 2 VMV000015 6 January 2022 Page 6 of 9 VX50 AFFECTED MACHINES – VMV01-0015 MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER VX50 5005 VX50 5104 VX50 5210 VX50 5296 VX50 5009 VX50 5105 VX50 5211 VX50 5297 VX50 5014 VX50 5106 VX50 5216 VX50 5298 VX50 5020 VX50 5107 VX50 5217 VX50 5301 VX50 5026 VX50 5108 VX50 5219 VX50 5302 VX50 5035 VX50 5109 VX50 5223 VX50 5311 VX50 5039 VX50 5110 VX50 5224 VX50 5312 VX50 5040 VX50 5117 VX50 5227 VX50 5313 VX50 5041 VX50 5122 VX50 5231 VX50 5317 VX50 5042 VX50 5128 VX50 5232 VX50 5318 VX50 5043 VX50 5129 VX50 5234 VX50 5319 VX50 5044 VX50 5135 VX50 5235 VX50 5320 VX50 5045 VX50 5136 VX50 5236 VX50 5321 VX50 5046 VX50 5137 VX50 5237 VX50 5325 VX50 5047 VX50 5138 VX50 5238 VX50 5326 VX50 5048 VX50 5139 VX50 5242 VX50 5327 VX50 5056 VX50 5142 VX50 5243 VX50 5332 VX50 5058 VX50 5143 VX50 5244 VX50 5334 VX50 5059 VX50 5146 VX50 5245 VX50 5338 VX50 5060 VX50 5149 VX50 5250 VX50 5341 VX50 5061 VX50 5152 VX50 5258 VX50 5342 VX50 5062 VX50 5155 VX50 5260 VX50 5343 VX50 5068 VX50 5156 VX50 5261 VX50 5344 VX50 5069 VX50 5165 VX50 5262 VX50 5347 VX50 5070 VX50 5166 VX50 5263 VX50 5348 VX50 5071 VX50 5175 VX50 5264 VX50 5350 VX50 5074 VX50 5181 VX50 5265 VX50 5352 VX50 5084 VX50 5182 VX50 5266 VX50 5359 VX50 5085 VX50 5183 VX50 5267 VX50 5360 VX50 5086 VX50 5189 VX50 5268 VX50 5362 VX50 5087 VX50 5191 VX50 5269 VX50 5364 VX50 5089 VX50 5192 VX50 5270 VX50 5365 VX50 5090 VX50 5193 VX50 5273 VX50 5366 VX50 5091 VX50 5194 VX50 5277 VX50 5367 VX50 5092 VX50 5195 VX50 5278 VX50 5368 VX50 5094 VX50 5200 VX50 5285 VX50 5369 VX50 5095 VX50 5201 VX50 5288 VX50 5371 VX50 5096 VX50 5204 VX50 5290 VX50 5372 VX50 5097 VX50 5205 VX50 5291 VX50 5373 VX50 5103 VX50 5206 VX50 5292 VX50 5374 VMV000015 6 January 2022 Page 7 of 9 VX50 AFFECTED MACHINES – VMV01-0015 MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER VX50 5375 VX50 5484 VX50 5560 VX50 5665 VX50 5376 VX50 5485 VX50 5564 VX50 5666 VX50 5380 VX50 5489 VX50 5565 VX50 5667 VX50 5381 VX50 5490 VX50 5566 VX50 5668 VX50 5382 VX50 5491 VX50 5567 VX50 5669 VX50 5386 VX50 5492 VX50 5568 VX50 5670 VX50 5387 VX50 5493 VX50 5569 VX50 10003 VX50 5388 VX50 5494 VX50 5578 VX50 10004 VX50 5389 VX50 5498 VX50 5579 VX50 10005 VX50 5390 VX50 5499 VX50 5580 VX50 10006 VX50 5399 VX50 5501 VX50 5581 VX50 10007 VX50 5415 VX50 5502 VX50 5589 VX50 10008 VX50 5416 VX50 5503 VX50 5591 VX50 10009 VX50 5417 VX50 5504 VX50 5600 VX50 10010 VX50 5418 VX50 5513 VX50 5601 VX50 10011 VX50 5422 VX50 5514 VX50 5602 VX50 10012 VX50 5423 VX50 5523 VX50 5606 VX50 10013 VX50 5424 VX50 5524 VX50 5607 VX50 10014 VX50 5425 VX50 5525 VX50 5608 VX50 10015 VX50 5426 VX50 5526 VX50 5609 VX50 10016 VX50 5427 VX50 5527 VX50 5610 VX50 10030 VX50 5433 VX50 5528 VX50 5611 VX50 10031 VX50 5434 VX50 5529 VX50 5612 VX50 10032 VX50 5440 VX50 5530 VX50 5618 VX50 10033 VX50 5441 VX50 5536 VX50 5621 VX50 10034 VX50 5442 VX50 5537 VX50 5622 VX50 10036 VX50 5443 VX50 5538 VX50 5623 VX50 10037 VX50 5445 VX50 5544 VX50 5630 VX50 10044 VX50 5446 VX50 5545 VX50 5631 VX50 10045 VX50 5447 VX50 5546 VX50 5632 VX50 10046 VX50 5451 VX50 5548 VX50 5633 VX50 10047 VX50 5459 VX50 5549 VX50 5637 VX50 10052 VX50 5460 VX50 5550 VX50 5638 VX50 10053 VX50 5461 VX50 5551 VX50 5639 VX50 10054 VX50 5471 VX50 5552 VX50 5640 VX50 10055 VX50 5473 VX50 5553 VX50 5645 VX50 10056 VX50 5474 VX50 5554 VX50 5646 VX50 10058 VX50 5475 VX50 5557 VX50 5659 VX50 10070 VX50 5482 VX50 5558 VX50 5660 VX50 10071 VX50 5483 VX50 5559 VX50 5661 VX50 10084 VMV000015 6 January 2022 Page 8 of 9 VX50 AFFECTED MACHINES – VMV01-0015 MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER MODEL SERIAL NUMBER VX50 10085 VX50 10123 VX50 10163 VX50 10220 VX50 10091 VX50 10124 VX50 10164 VX50 10221 VX50 10092 VX50 10125 VX50 10166 VX50 10222 VX50 10093 VX50 10127 VX50 10167 VX50 10223 VX50 10094 VX50 10132 VX50 10171 VX50 10224 VX50 10095 VX50 10133 VX50 10172 VX50 10225 VX50 10096 VX50 10134 VX50 10173 VX50 10226 VX50 10100 VX50 10135 VX50 10183 VX50 10234 VX50 10101 VX50 10137 VX50 10190 VX50 10235 VX50 10108 VX50 10139 VX50 10191 VX50 10236 VX50 10109 VX50 10141 VX50 10192 VX50 10237 VX50 10110 VX50 10142 VX50 10195 VX50 10238 VX50 10111 VX50 10143 VX50 10196 VX50 10239 VX50 10112 VX50 10147 VX50 10197 VX50 10240 VX50 10113 VX50 10150 VX50 10198 VX50 10241 VX50 10114 VX50 10157 VX50 10199 VX50 10242 VX50 10115 VX50 10158 VX50 10201 VX50 10243 VX50 10117 VX50 10159 VX50 10202 VX50 10120 VX50 10161 VX50 10204 VX50 10121 VX50 10162 VX50 10219 VMV000015 6 January 2022 Page 9 of 9 Figure 1 parts list REF. NO. PART NO. DESCRIPTION VMV01 QTY. VMV02 QTY. 1 105400FX2 VX30/VX50 Gen3/ECO50 โ Operatorโs and Maintenance Manual 1 1 2 105400FX3 VX30/VX50 Gen3/ECO50 โ Teslin Operatorโs and Maintenance Manual 1 1 3 117000ABU Spanish VX30_VX50GEN3_ECO50_o-m2_01 manual 0 1 4 180035466 Spanish VX30_VX50GEN3_ECO50_o-m2_01 manual โ Teslin 0 1 Kits include all items from Figure 1 parts list, as shown. UNIT OWNER COPY: Insert in parts manual for future reference. Figure 1 1 2 3 4
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-916 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Vermeer
Manufacturing Company Submission Date : NOV 22, 2021 NHTSA Recall No. : 21V-916 Manufacturer Recall No. : VMV0015 Manufacturer Information : Manufacturer Name : Vermeer
Manufacturing Company Address : 1210 VERMEER
ROAD EAST PO BOX 200 PELLA IA 50219-0200 Company phone : 641-628-3141 Population : Number of potentially involved : 1,054 Estimated percentage with defect : 40 % Vehicle Information : Vehicle 1 : 2018-2021 Vermeer
VX30 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2018-2021 McLaughlin VX30 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 7HWY202F0JG005029 End : 7HWY202FTMG005120 โ Not sequential Part 573 Safety Recall Report 21V-916 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Vehicle 3 : 2018-2019 McLaughlin VX30G Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 7HW1192J6JG005002 End : 7HW1192J1KG005040 โ Not sequential Vehicle 4 : 2018-2022 McLaughlin VX50 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 7HW4192M5JG005001 End : 7HW4212MXLG005559 โ Not sequential Vehicle 5 : 2018-2022 Vermeer
VX50 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 1MV4212MAMG010012 End : 1MV4212MVNG010236 โ Not sequential Part 573 Safety Recall Report 21V-916 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : Incorrect lug nut torque value was listed in the VX30, VX30G and VX50 operatorโs and maintenance manuals for affected machines. The lug nut torque listed is a lower value (120 ft-lbs) than recommended by the axle manufacturer (210 ft-lbs). Lug nuts on affected machines were torqued properly in production prior to shipment from manufacturer. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Incorrect lug nut torque may cause wheel lug nuts to loosen. This may increase the risk of wheel loss and the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Vermeer
MV Solutions, Inc. Address : 7835 Augusta Rd Piedmont South Carolina 29673 Country : United States Chronology : November 9, 2021: Vermeer
Corporation received communication from a Vermeer
dealer that the VX30, VX30G and VX50 vacuum excavator trailer operatorโs and maintenance manual contained a possible incorrect lug nut torque value. November 16, 2021: Vermeer
Corporation confirmed the torque value was listed incorrectly for the VX30, VX30G and VX50 vacuum excavator trailer 800-gallon configuration in the operatorโs and maintenance manual. Part 573 Safety Recall Report 21V-916 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Determination was made to start product safety recall. Description of Remedy : Description of Remedy Program : Vermeer
MV Solutions, Inc. will prepare field remedy kits which will include replacement updated operatorโs and maintenance manual to resolve the identified issue. These field remedy kits will be ordered by Vermeer
dealers. Upon receipt of field remedy kit warranty claim, dealers will be reimbursed by Vermeer
MV Solutions for the associated kitโs cost. Registered machine owners will be notified of the potential safety risk and available field remedy kit by letter according to the product database records maintained by Vermeer
Corporation on behalf of Vermeer
MV Solutions. Vermeer
Corporation will administer this campaign on behalf of Vermeer
MV Solutions, Inc., its subsidiary. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notifications will begin 06-January-2022 via publication of service bulletin with sample copy of owner letter, as well as kit instructions, via factory-to-dealer secure website. On same date, reports will be emailed to affected dealers with list of affected machines according to registration ownership located within their area of responsibility. Owner notification letters will be sent by Vermeer
Corporation, on behalf of Vermeer
MV Solutions, Inc., on 20-January-2022 with translated letters where necessary for their affected units. Planned Dealer Notification Date : JAN 06, 2022 – JAN 06, 2022 Planned Owner Notification Date : JAN 20, 2022 – JAN 20, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-916 The information contained in this report was submitted pursuant to 49 CFR ยง573 Manufacturer Name : Vermeer
Manufacturing Company Submission Date : DEC 15, 2021 NHTSA Recall No. : 21V-916 Manufacturer Recall No. : VMV0015 Manufacturer Information : Manufacturer Name : Vermeer
Manufacturing Company Address : 1210 VERMEER
ROAD EAST PO BOX 200 PELLA IA 50219-0200 Company phone : 641-628-3141 Population : Number of potentially involved : 1,054 Estimated percentage with defect : 40 % Vehicle Information : Vehicle 1 : 2018-2021 McLaughlin VX30 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 7HWY202F0JG005029 End : 7HWY202FTMG005120 โ Not sequential Vehicle 2 : 2018-2021 Vermeer
VX30 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2022 Part 573 Safety Recall Report 21V-916 Page 2 The information contained in this report was submitted pursuant to 49 CFR ยง573 Vehicle 3 : 2018-2019 McLaughlin VX30G Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 7HW1192J6JG005002 End : 7HW1192J1KG005040 โ Not sequential Vehicle 4 : 2018-2022 McLaughlin VX50 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 7HW4192M5JG005001 End : 7HW4212MXLG005559 โ Not sequential Vehicle 5 : 2018-2022 Vermeer
VX50 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Using various manufacturing documents, research was conducted to determine the population of vacuum excavators affected by incorrect lug nut torque value listed in the operatorโs and maintenance manual. This incorrect lug nut torque value listed in the operatorโs and maintenance manual is unique to the 800-gallon tank configuration of the models listed above. 422 units are involved in this campaign. Production Dates : JUL 31, 2017 – NOV 22, 2021 VIN Range 1 : Begin : 1MV4212MAMG010012 End : 1MV4212MVNG010236 โ Not sequential Part 573 Safety Recall Report 21V-916 Page 3 The information contained in this report was submitted pursuant to 49 CFR ยง573 Description of Defect : Description of the Defect : Incorrect lug nut torque value was listed in the VX30, VX30G and VX50 operatorโs and maintenance manuals for affected machines. The lug nut torque listed is a lower value (120 ft-lbs) than recommended by the axle manufacturer (210 ft-lbs). Lug nuts on affected machines were torqued properly in production prior to shipment from manufacturer. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Incorrect lug nut torque may cause wheel lug nuts to loosen. This may increase the risk of wheel loss and the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : VX30_VX50 ECO50 Manual Component Description : English operator’s manual Component Part Number : 105400FX2 Component Name 2 : Tethered Manual Component Description : English tethered operator’s manual Component Part Number : 105400FX3 Component Name 3 : VX30 VX50 ECO50 Manual Component Description : Spanish operator’s manual Component Part Number : 117000ABU Component Name 4 : Tethered Manual Component Description : Spanish tethered operator’s manual Component Part Number : 180035466 Part 573 Safety Recall Report 21V-916 Page 4 The information contained in this report was submitted pursuant to 49 CFR ยง573 Supplier Identification : Component Manufacturer Name : Vermeer
MV Solutions, Inc. Address : 7835 Augusta Rd Piedmont South Carolina 29673 Country : United States Chronology : November 9, 2021: Vermeer
Corporation received communication from a Vermeer
dealer that the VX30, VX30G and VX50 vacuum excavator trailer operatorโs and maintenance manual contained a possible incorrect lug nut torque value. November 16, 2021: Vermeer
Corporation confirmed the torque value was listed incorrectly for the VX30, VX30G and VX50 vacuum excavator trailer 800-gallon configuration in the operatorโs and maintenance manual. Determination was made to start product safety recall. Description of Remedy : Description of Remedy Program : Vermeer
MV Solutions, Inc. will prepare field remedy kits which will include replacement updated operatorโs and maintenance manual to resolve the identified issue. These field remedy kits will be ordered by Vermeer
dealers. Upon receipt of field remedy kit warranty claim, dealers will be reimbursed by Vermeer
MV Solutions for the associated kitโs cost. Registered machine owners will be notified of the potential safety risk and available field remedy kit by letter according to the product database records maintained by Vermeer
Corporation on behalf of Vermeer
MV Solutions. Vermeer
Corporation will administer this campaign on behalf of Vermeer
MV Solutions, Inc., its subsidiary. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Dealer notifications will begin 06-January-2022 via publication of service bulletin with sample copy of owner letter, as well as kit instructions, via factory-to-dealer secure website. On same date, reports will be emailed to affected dealers with list of affected machines according to registration ownership located within their area of responsibility. Owner notification Part 573 Safety Recall Report 21V-916 Page 5 The information contained in this report was submitted pursuant to 49 CFR ยง573 letters will be sent by Vermeer
Corporation, on behalf of Vermeer
MV Solutions, Inc., on 20-January-2022 with translated letters where necessary for their affected units. Planned Dealer Notification Date : JAN 06, 2022 – JAN 06, 2022 Planned Owner Notification Date : JAN 20, 2022 – JAN 20, 2022 * NR – Not Reported
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SEOCONTENT-END
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