Electronic Control Center Circuit Board May Short – TOURIG 2017 Mercedes-Benz Sprinter

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-970 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : TOURIG Submission Date : DEC 14, 2021 NHTSA Recall No. : 21V-970 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : TOURIG Address : 1300 Brickyard Rd Unit 101 Golden CO 80403 Company phone : 710-2914 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2017 Mercedes Sprinter Vehicle Type : Body Style : Power Train : NR Descriptive Information : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. There is one vehicle in which this equipment was used by TOURIG. Production Dates : JUN 01, 2018 – AUG 31, 2018 VIN Range 1 : Begin : WD3FE8CDXHP521278 End : WD3FE8CDXHP521278 Not sequential Description of Defect : Description of the Defect : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There are components that may overheat and cause damage to the vehicle. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-970 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : G9 Control Circuit Board Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Firefly Integrations Address : 1013 Elroy Dr. Middlebury Indiana 46450 Country : United States Chronology : September 30 – TOURIG was notified of the potential defect and that TOURIG had purchased a unit. October1 – December 10 – TOURIG researched all vehicle builds to determine the affected vehicle(s) December 13 – TOURIG determined that the unit mentioned was only used in 1 vehicle and that a recall was needed. Description of Remedy : Description of Remedy Program : The remedy will be to add on an additional circuit module to the existing component board. This additional module will provide over-current protection, thus eliminating the possibility for thermal flammability. Reimbursement will be provided through the normal warranty claim process How Remedy Component Differs from Recalled Component : Remedy component will include the additional circuit module Identify How/When Recall Condition was Corrected in Production : Item is no longer used to produce vehicles at TOURIG Recall Schedule : Description of Recall Schedule : Owner of vehicle will be contacted immediately. Part 573 Safety Recall Report 21V-970 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : DEC 14, 2021 – DEC 14, 2021 Planned Owner Notification Date : DEC 15, 2021 – DEC 23, 2021 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-970 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : TOURIG Submission Date : MAY 03, 2022 NHTSA Recall No. : 21V-970 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : TOURIG Address : 1300 Brickyard Rd Unit 101 Golden CO 80403 Company phone : 710-2914 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2017 Mercedes Sprinter Vehicle Type : Body Style : Power Train : NR Descriptive Information : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. There is one vehicle in which this equipment was used by TOURIG. Production Dates : JUN 01, 2018 – AUG 31, 2018 VIN Range 1 : Begin : WD3FE8CDXHP521278 End : WD3FE8CDXHP521278 Not sequential Description of Defect : Description of the Defect : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There are components that may overheat and cause damage to the vehicle and can increase the risk of fire. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-970 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : G9 Control Circuit Board Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Firefly Integrations Address : 1013 Elroy Dr. Middlebury Indiana 46450 Country : United States Chronology : September 30 – TOURIG was notified of the potential defect and that TOURIG had purchased a unit. October1 – December 10 – TOURIG researched all vehicle builds to determine the affected vehicle(s) December 13 – TOURIG determined that the unit mentioned was only used in 1 vehicle and that a recall was needed. Description of Remedy : Description of Remedy Program : The remedy will be to add on an additional circuit module to the existing component board. This additional module will provide over-current protection, thus eliminating the possibility for thermal flammability. Reimbursement will be provided through the normal warranty claim process How Remedy Component Differs from Recalled Component : Remedy component will include the additional circuit module Identify How/When Recall Condition was Corrected in Production : Item is no longer used to produce vehicles at TOURIG Recall Schedule : Part 573 Safety Recall Report 21V-970 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Owner of vehicle will be contacted immediately. TOURIG has no dealers involved with this recall. Planned Dealer Notification Date : DEC 14, 2021 – DEC 14, 2021 Planned Owner Notification Date : DEC 15, 2021 – DEC 23, 2021 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-970 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : TOURIG Submission Date : FEB 22, 2022 NHTSA Recall No. : 21V-970 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : TOURIG Address : 1300 Brickyard Rd Unit 101 Golden CO 80403 Company phone : 710-2914 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2017 Mercedes Sprinter Vehicle Type : Body Style : Power Train : NR Descriptive Information : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. There is one vehicle in which this equipment was used by TOURIG. Production Dates : JUN 01, 2018 – AUG 31, 2018 VIN Range 1 : Begin : WD3FE8CDXHP521278 End : WD3FE8CDXHP521278 Not sequential Description of Defect : Description of the Defect : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There are components that may overheat and cause damage to the vehicle and can increase the risk of fire. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-970 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : G9 Control Circuit Board Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Firefly Integrations Address : 1013 Elroy Dr. Middlebury Indiana 46450 Country : United States Chronology : September 30 – TOURIG was notified of the potential defect and that TOURIG had purchased a unit. October1 – December 10 – TOURIG researched all vehicle builds to determine the affected vehicle(s) December 13 – TOURIG determined that the unit mentioned was only used in 1 vehicle and that a recall was needed. Description of Remedy : Description of Remedy Program : The remedy will be to add on an additional circuit module to the existing component board. This additional module will provide over-current protection, thus eliminating the possibility for thermal flammability. Reimbursement will be provided through the normal warranty claim process How Remedy Component Differs from Recalled Component : Remedy component will include the additional circuit module Identify How/When Recall Condition was Corrected in Production : Item is no longer used to produce vehicles at TOURIG Recall Schedule : Part 573 Safety Recall Report 21V-970 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Owner of vehicle will be contacted immediately. Planned Dealer Notification Date : DEC 14, 2021 – DEC 14, 2021 Planned Owner Notification Date : DEC 15, 2021 – DEC 23, 2021 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-970 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : TOURIG Submission Date : APR 27, 2022 NHTSA Recall No. : 21V-970 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : TOURIG Address : 1300 Brickyard Rd Unit 101 Golden CO 80403 Company phone : 710-2914 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2017 Mercedes Sprinter Vehicle Type : Body Style : Power Train : NR Descriptive Information : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. There is one vehicle in which this equipment was used by TOURIG. Production Dates : JUN 01, 2018 – AUG 31, 2018 VIN Range 1 : Begin : WD3FE8CDXHP521278 End : WD3FE8CDXHP521278 Not sequential Description of Defect : Description of the Defect : In a report dated August 21, 2020, Firefly Integrations, LLC notified NHTSA that a safety defect exists in certain Multiplex G9 units used for controlling equipment and accessories in motorhomes and these units can fail if excessive voltage is applied, causing the components on the board to become damaged. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There are components that may overheat and cause damage to the vehicle and can increase the risk of fire. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 21V-970 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : G9 Control Circuit Board Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Firefly Integrations Address : 1013 Elroy Dr. Middlebury Indiana 46450 Country : United States Chronology : September 30 – TOURIG was notified of the potential defect and that TOURIG had purchased a unit. October1 – December 10 – TOURIG researched all vehicle builds to determine the affected vehicle(s) December 13 – TOURIG determined that the unit mentioned was only used in 1 vehicle and that a recall was needed. Description of Remedy : Description of Remedy Program : The remedy will be to add on an additional circuit module to the existing component board. This additional module will provide over-current protection, thus eliminating the possibility for thermal flammability. Reimbursement will be provided through the normal warranty claim process How Remedy Component Differs from Recalled Component : Remedy component will include the additional circuit module Identify How/When Recall Condition was Corrected in Production : Item is no longer used to produce vehicles at TOURIG Recall Schedule : Part 573 Safety Recall Report 21V-970 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Owner of vehicle will be contacted immediately. Planned Dealer Notification Date : DEC 14, 2021 – DEC 14, 2021 Planned Owner Notification Date : DEC 15, 2021 – DEC 23, 2021 * NR – Not Reported

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