910026 – Unsecured Refrigerator Wire May Melt – 2013-2021 Grand Design Momentum, Solitude, & Reflection

January 28, 2022 NHTSA CAMPAIGN NUMBER: 22V038000

Unsecured Refrigerator Wire May Melt

An electrical arc increases the risk of a fire.

 

NHTSA Campaign Number: 22V038

Manufacturer Grand Design RVeBay logo, LLC

Components EQUIPMENT

Potential Number of Units Affected 43,421

 

Summary

Grand Design RVeBay logo, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

 

Remedy

Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design’s number for this recall is 910026.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Recall 22V-038

Claim Preparation & Repair Instructions 

 

Please complete a warranty claim pre-authorization request using the following codes & labor times:

 

PARTS: Shop Supplies (Zip Ties)

PRE-AUTH: Promptly file electronic pre-authorization form. Photos for damaged wire or thermal events are required. Photos are not required of wire securement or inspection.

 

REPAIR INSTRUCTIONS: See attached step-by-step instructions

 

Promptly submit all pre-authorizations/claims through our Dealer Portal.  If you have any questions or need assistance, please call our Technical Service Team at 888-825-2820.

 

Tools: Screw gun, Phillips’s screw bit, #8 x3/4” screws. screw mount cable ties, 2 X 4 for cribbing, manometer to perform drop test

 

Step 1: 

 

Step 2: 

Inspect the 110-Volt wiring behind the refrigerator. It must be secured to the wall, away from the chimney and refrigerator cooling unit. Any signs of discoloration or charring on the insulation of the 110Volt wiring will require that section of wiring to be replaced using Molex connectors in the refrigerator cavity.

 

Step 3:

Turn off LP fuel supply (LP tank valves), remove and cap the LP line at the back of the refrigerator.

 

Step 4:

Disconnect the wiring to the control board in the back of the refrigerator.

 

Step 5:

Open the door(s) to the refrigerator, remove the upper and lower covers to access the screws securing the refrigerator in place.

 

Step 6:

Slide the refrigerator forward approximately 15”-18” out of the cavity. Use wood cribbing cut to height to support the front of the refrigerator. Be careful to use something soft to protect the flooring of the unit.

 

Step 7:

Access the refrigerator wiring through the exterior lower refrigerator vent.

 

Step 8:

Secure the 110V wires behind refrigerator. This is the time to repair any damaged wiring.  Remove all slack from the wire by securing with additional screw mount cable ties and #8 X ¾” screws every 12 inches. When securing the wiring, screw into a wall cleat or wall tubing. If you attach to an open wall cavity, use a wall molly to hold the zip tie fast.

 

Step 9:

Once all 110-Volt wiring is secured to the wall, reinstall the refrigerator into position and secure with screws as discussed in Step 5.

 

Step 10:

Double check wiring clearance away from the refrigerator cooling unit.

 

Step 11:                                                                                                                                  

Reinstall wiring to the refrigerator control board in Step 4.

 

Step 12:

Reinstall LP line. Perform drop pressure test to ensure there are no LP leaks.

 

Step 13:

Reinstall the lower refrigerator vent. Recall complete.

 


Chronology :

On November 2, 2021, Grand Design Customer Service was contacted by NHTSA regarding a series of complaints centered around the 110-Volt wire in the refrigerator cabinet coming in contact with the heated cooling unit tube. This allowed the insulation to melt leaving potential for the wire to contact the burner tube.

On November 4, 2021, Grand Design began performing due diligence to determine the frequency and scope of the concern. NHTSA followed up with Grand Design on November 10, 2021 with a VOQ siting the same concern.

December 3, 2021, Grand Design Notified NHTSA we were finalizing our research and would be communicating our intent after January 1, 2022.

January 3, 2022, Grand Design completed our due diligence regarding the scope of affected units and remedy determination. On January 25th, we convened our Executive Product Safety Review Committee where it was decided to launch a product safety recall action.

 


27 Affected Products

Vehicles

MAKEMODELYEAR
GRAND DESIGNMOMENTUM2013-2021
GRAND DESIGNREFLECTION2013-2021
GRAND DESIGNSOLITUDE2013-2021

 


9 Associated Documents

Recall 573 Report – February 2, 2022

RCLRPT-22V038-1511.PDF 216.753KB

 


Defect Notice 573 Report

RCLRPT-22V038-8048.PDF 216.708KB

 


Recall Acknowledgement

RCAK-22V038-5559.pdf 896.112KB

 


Remedy Instructions and TSB

RCRIT-22V038-9211.pdf 831.317KB

 


Recall Quarterly Report #1, 2022-1

RCLQRT-22V038-1450.PDF 211.145KB

 


Recall Quarterly Report #2, 2022-2

RCLQRT-22V038-7392.PDF 211.254KB

 


Recall Quarterly Report #3, 2022-3

RCLQRT-22V038-5487.PDF 211.339KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V038-7049.pdf 127.927KB

 


Recall Quarterly Report #4, 2022-4

RCLQRT-22V038-4915.PDF 211.457KB

 


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