22503 – Incorrect Color Backup Lights – 2019 International LT & RH

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SERVICE PROCEDURE SUBJECT: @~ □@□@ MAR 2 4 2022 Compliance Dept 22503 March, 2022 NONCOMPLIANCE RECALL Multi-function Lamp on certain 2019 International® LT® and RHT” Series trucks and 2019 International® ProStar® models built 19 June 2018 thru 1 October 2018 with feature code 000STPP or 000STUV (multifunction lamp). CUSTOMER LETTER Print ready (PDF file) copy of the Customer Letter DEFECT DESCRIPTION The back-up lamps within the tail lights may not conform to FMVSS 108 S14.4.1 Color Test and may appear yellowish in color. A back-up lamp that does not conform to FMVSS 108 S14.4.1 Color Test may affect visibility and potentially increase the risk of a crash. MODELS INVOLVED This safety recall involves certain 2019 International® LT®’ and RH™ Series trucks and 2019 International® ProStar® models built 19 June 2018 thru 1 October 2018 with feature code 0008TPP or 0008TUV (multi-function lamp). ELIGIBILITY This procedure applies ONLY to vehicles marked in the International® Service Portal5M with safety recall 22503. Also complete any other open campaigns listed on the Service Portal at this time. VEHICLE RECALL 22503 ® 2022 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. PARTS INFORMATION NOTE: Most trucks are built with feature code 0008TPP that are built with one of each of the part numbers listed below. There are three customers (Comar Industries, Kriska Group and XPO Logistics) that are built with feature code 0008TUV that were built without a rear license plate bracket. These vehicles were built with two right-side lights. Part Number Part Description Quantity 4095877C93 Lamp, Tail, Stop, Turn, License, Rear, SIT, Left 1 (If Required) 4095878C93 Lamp, Tail, Stop, Turn, Rear, SIT, Right 1 (If Required) SERVICE PROCEDURE WARNING! To prevent personal inJury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in either direction. WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance. WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicle’s batteries. Batteries expel explosive gases. 1. Park vehicle on flat surface. 2. Shift transmission to Park or Neutral and set parking brake. 3. Turn vehicle ignition to Key OFF position. 4. Install wheel chocks. VEHICLE RECALL 22503 © 2022 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 2 1 2 0000473573 Figure 1. Tait light Housing and Label 1. Tail light housing 2. Label NOTE: If label has one of the suspected dates or if label is illegible and cannot be read, tail light assembly must be replaced. 5. Inspect date code printed on label (Figure 1, Item 2) located on backside of both tail light assemblies (Figure 1, Item 1 ). a. If P/N 4095877C92 is stamped with one of the following date codes: 20180606, 20180609, 20180613, 20180625, or if P/N 4095878C92 is stamped with one of the following date codes: 20180612, 20180615, 20180616, 20180617; or if a label is illegible, proceed to Step 6. b. If labels are legtble and date codes are different from codes identified in Step Sa, proceed to Step 12. 6. Remove fasteners for tail light assembly requiring replacement and then remove tail light assembly from mounting bracket. VEHICLE RECALL 22503 © 2022 Navistar. Inc. All rights reserved. All marks are trademarks of their respective owners. 3 7. Disconnect electrical connector from tail light assembly and discard tail light assembly. 8. Connect electrical connector to new tail light assembly. 9. Place new tail light assembly into position on mounting bracket. 10. Install fasteners and using a torque wrench, tighten to 49.5- 64.6 lb-in (5.6 – 7.3 N•m). 11. If a second tail light assembly requires replacement, repeat Step 6 through Step 10. 12. Remove wheel chocks. END OF SERVICE PROCEDURE LABOR INFORMATION Operation Number Description A40-22503-1 Inspect Both Tail Lights; No Replacement Required A40-22503-2 Inspect Both Tail Lights And Replace One Side A40-22503-3 Inspect Both Tail Lights And Replace Both Sides CAMPAIGN IDENTIFICATION LABEL Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label. Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate. VEHICLE RECALL 22503 Time 0.3 hrs 0.4 hrs 0.5 hrs COMPLETED Service LocaUon Code ‘ @ 2022 Navistar, Inc. All rights reserved. An maric.s are trademaric.s of their respective owners. 4 ADMINISTRATIVE / DEALER RESPONSIBILITIES WARRANTY CLAIMS Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 22503. Section 7 of the Warranty Policy and Procedures Manual contains further information related to the submission and processing of AFC / Recall claims. As with all claim submissions, items acquired locally must be submitted in the “Other Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces/ amount used during each repair. GROUP GROUP – Enter nu mber NOUN – Leave b lank ::: +- I – C (CAUSE) – Ente r either 1, 2, 3. (See below) 1. Inspected (No repair required). 2. Inspected and repaired. 3. Defective part from parts stock. – arranty Code) Enter 40. _ I I WARRANTY – (W TYPE PART – En PAD – Enter 1lO ter P for type part causing failure. -::: — UNITED STATES AND POSSESSIONS NOUN C WARR. TP PAD I I I I ooooc.,mo The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that Is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. VEHICLE RECALL 22503 @ 2022 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 5 Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. CANADA Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward. Dealers should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location. Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible. However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date. Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected. Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states. VEHICLE RECALL 22503 © 2022 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 6 EXPORT Export Distributors should proceed immediately to make necessary correction to units in inventory. All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery. If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location. Export Distributors are to submit warranty claims in the usual manner making reference to this recall number. Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter. If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office. NAVISTAR, INC. VEHICLE RECALL 22503 ‘® 2022 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners. 7

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Navistar, Inc. 2701 Navistar Drive Lis!e, IL 60532 USA navistar.com IMPORTANT SAFETY RECALL 22503 NHTSA RECALL NO. 22V-092 This notice applies to your vehicle identified on the enclosed card. Dear INTERNATIONAL® Customer, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Navistar has decided that certain 2019 LT® and RH® series trucks built 06/19/2018 thru 10/01/2018 with feature code 0008TPP or 0008TUV (multi-function lamp) fail to conform to Federal Motor Vehicle Safety Standard No. 108; Lamp. Reflective Devices and Associated Equipment. REASON FOR THIS RECALL The back-up lamps within the taillights may not conform to FMVSS 108 S14.4.1 Color Test and may appear yellowish in color. RISK TO MOTOR VEHICLE SAFETY A back-up lamp that does not conform to FMVSS 108 S14.4.1 Color Test may affect visibility and potentially increase the risk of a crash. DEFECT REMEDY The repair will involve inspection of the taillight build dates and possible replacement of any taillight with suspect build dates. Dealers have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 30 minutes to one hour to complete. ACTIONS YOU SHOULD TAKE If you own this vehicle, please schedule an appointment with any INTERNATIONAL® dealer to have your vehicle repaired. You can find your nearest dealer by calling 1- 800-448-7825 or by using the dealer locator at http://www.internationaltrucks.com. If you have already paid for repairs prior to this notice that corrected the defect. you may be eligible for reimbursement of certain repair expenses if they occurred 02/17/2021 thru 04/15/2022. Present your original repair [R(AJ&DEb~CID APR O 1 2022 By .. .C. .o…A..~..~../•,•4•l•l.C..I•£• A NAVISTAR COMPANY MARCH 2022 pape,work and proof of payment to any INTERNATIONAL$ dealer and your eligibility will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card. If you are the lessor of this vehicle, please fo,ward a copy of this notice to the lessee within ten days to comply with federal regulations. If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall. IF YOU NEED FURTHER ASSISTANCE If you believe that Navistar has failed to remedy the noncompliance without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448-7825. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153); or go to http://www.safercar.gov. Navistar requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you. Navistar, Inc.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-092 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Navistar, Inc. Submission Date : FEB 17, 2022 NHTSA Recall No. : 22V-092 Manufacturer Recall No. : 22503 Manufacturer Information : Manufacturer Name : Navistar, Inc. Address : 2701 Navistar Drive Lisle IL 60532 Company phone : 331-332-1590 Population : Number of potentially involved : 4,277 Estimated percentage with defect : 84 % Vehicle Information : Vehicle 1 : 2019-2019 International LT Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population and the inclusive dates of manufacture are identified by models built on the date Navistar manufacturing began installing suspect taillight assemblies and the date the issue was contained in manufacturing. • The vehicles in the suspect population were built with the suspect taillight assemblies and any similar vehicle not subject to this recall were not. There are 3,981 LT series trucks in the suspect population. Production Dates : JUN 09, 2018 – OCT 01, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2019 International RH Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : • The suspect population and the inclusive dates of manufacture are identified by models built on the date Navistar manufacturing began installing suspect taillight assemblies and the date the issue was contained in manufacturing. • The vehicles in the suspect population were built with the suspect taillight assemblies and any similar vehicle not subject to this recall were not. There are 296 RH series trucks in the suspect population Production Dates : JUN 19, 2018 – OCT 01, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-092 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : As reported in Weldon recall 18E-099 and 22E-007; the white LEDs used for the backup function can fall slightly outside of the parameters for the color white on the CIE color chart when tested to the requirements of FMVSS 108 S14.4.1. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : As reported in Weldon recall 18E-099 and 22E-007; when the vehicle is in reverse, the back-up lamps will illuminate. However, the white light is outside the FMVSS 108 boundary of white on the CIE color chart. This different color may affect visibility and potentially increase the risk of a crash. Description of the Cause : As reported in Weldon recall 18E-099 and 22E-007; an incorrect LED color bin was used for certain production lots. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Rear Combination Lamp Component Description : Lamp; tail/stop/turn/back-up Component Part Number : International P/N 4095877C92 & 4095878C92 Supplier Identification : Component Manufacturer Name : IDEX Corp (Weldon division of Akron Bras Address : 3791 Stoughton Road Collegeville Pennsylvania 19426 Country : United States Chronology : • Color testing performed by an independent lab for Weldon, determined certain taillamp assemblies did not meet FMVSS 108 S14.4.1 due to the color of the white LEDs for back-up lights were boundary for white on the CIE color chart. • 10/01/2018 – Weldon sends communication to Navistar that they shipped lights that do not meet FMVSS 108 requirements to Navistar manufacturing and Navistar initiates containment action at the assembly Part 573 Safety Recall Report 22V-092 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 plants. • 10/02/2018 – Weldon initiates on-site inspections at Navistar assembly plants. • 11/07/2018 – Weldon submits 573 Defect Report to NHTSA (18E-099). Additionally, Weldon informs Navistar of the 573 submission and Weldon intends to file a 556 petition. • 11/30/2018 – Weldon submits 556 petition for inconsequential noncompliance to NHTSA. • 02/01/2022 – Weldon communicates to Navistar that their 556 Petition was denied by NHTSA. • 02/04/2022 – Navistar and Weldon meet to review 556 petition denial and determine impact to International vehicles. Weldon submits new 573 per NHTSA (22E-007). • 02/09/2022 – Navistar determines final vehicle suspect population. • 02/10/2022 – Navistar declares a recall for noncompliance to FMVSS 108. Description of Remedy : Description of Remedy Program : • The remedy will involve inspection and possible replacement of taillights found with suspect date codes. • Navistar’s plan for reimbursement of pre-notification remedies, on file with NHTSA and dated 10/03/2018, applies and reimbursement instructions will be included in the customer notification. How Remedy Component Differs from Recalled Component : The remedy back up lights within the taillights conform to FMVSS 108 S14.4.1 Color Test where the recalled taillight assemblies do not. Identify How/When Recall Condition was Corrected in Production : 10/02/2018 – Navistar manufacturing begins use of taillight assemblies that fully conform to FMVSS 108 S14.4.1 Color Test. Recall Schedule : Description of Recall Schedule : It is estimated that the Customer and Dealer notification letters will be mailed by 04/18/2022. Planned Dealer Notification Date : APR 18, 2022 – APR 18, 2022 Planned Owner Notification Date : APR 18, 2022 – APR 18, 2022 * NR – Not Reported

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