February 17, 2022 NHTSA CAMPAIGN NUMBER: 22E010000
Failure of the winch may result in loss of control of the load, increasing the risk of injury.
NHTSA Campaign Number: 22E010000
Manufacturer Brok Products
Components EQUIPMENT
Potential Number of Units Affected 8,400
Summary
Brok Products (Brok) is recalling certain Brok Trailer Winches, part number 15957. The crank handle may not fit properly onto the drive shaft, causing the winch to fail under load.
Remedy
Brok Products will replace the trailer winches, free of charge. Owner notification letters are expected to be mailed March 7, 2022. Owners may contact Brok customer service at 1-800-637-0283. Brok’s number for this recall is WR15957.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Oct / Nov 2021 : Consumer complaint concerning function of winch
Nov ’21: Conducted internal audit. Placed product on stop sale internally and at retailers. Issued RGA (Return Goods Authorization) with retailers, Reached out to CPSC
Nov/Dec: Initial receipt of units from retailers, developed solution
Dec / Jan 2022 : Ordered corrected components. Continued to receive retailer products back. CPSC Deferred to NHTSA
Jan / Feb : Received corrected components. Engaged NHTSA. Developed implementation method for consumers (end users)
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| BROK | 15957 | |
6 Associated Documents
Recall Acknowledgement
RCAK-22E010-2330.pdf 646.398KB
Defect Notice 573 Report
RCLRPT-22E010-3483.PDF 214.157KB
Recall 573 Report – 4/4/2022
RCLRPT-22E010-3852.PDF 214.426KB
Recall Quarterly Report #1, 2022-1
RCLQRT-22E010-8908.PDF 211.113KB
Recall Quarterly Report #2, 2022-2
RCLQRT-22E010-8942.PDF 211.494KB
Recall Quarterly Report #3, 2022-3
RCLQRT-22E010-6700.PDF 211.494KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-010
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Brok Products
Submission Date : APR 04, 2022
NHTSA Recall No. : 22E-010
Manufacturer Recall No. : WR15957
Manufacturer Information :
Manufacturer Name : Brok Products
Address : 2880 Gilchrist Rd
Suite 11A Akron OH 44305
Company phone : 3235126
Population :
Number of potentially involved : 8,400
Estimated percentage with defect : 50 %
Equipment Information :
Brand / Trade 1 : Brok
Model : 1500# Trailer Winch
Part No. : 15957
Size : NR
Function : NR
Descriptive Information : Items in field are at a potential for having this issue. All SKUs returned to bROK
Products or destroyed in the field. Number of SKUs in the field: 8400
Production Dates : FEB 03, 2020 – APR 07, 2021
Description of Defect :
Description of the Defect : Handle may not fit snugly onto the drive shaft due to tolerance issue. This can
cause the handle to strip the drive shaft and not turn the drive shaft when
cranked (turned).
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : Winch may not draw boat (load) up onto the trailer or hold the winched boat
(load) in position when cranking (turning) the handle. This could cause injury
due to winch spool rotation when pawl is released.
Description of the Cause : Tolerance between the handle hole and the shaft it mounts to can create too
loose of a fit resulting in less than optimal engagement between the
components.
Identification of Any Warning
that can Occur :
Handle feels loose on the drive shaft or winch does not seem to draw the boat
(load) commensurate with the cranking of the handle.
Involved Components :
Part 573 Safety Recall Report 22E-010 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name : Handle
Component Description : Handle Crank
Component Part Number : NR
Component Name : Drive Shaft
Component Description : Drive Shaft
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : Wellsco International
Group Co
Address : No. 18 Kenhui 9th Road
Xiaoshan Economic Development Zone Hangzhou, Zhejiang Province Ohio 311201
Country : United States
Chronology :
Oct / Nov 2021 : Consumer complaint concerning function of winch
Nov ’21: Conducted internal audit. Placed product on stop sale internally and at retailers. Issued RGA (Return
Goods Authorization) with retailers, Reached out to CPSC
Nov/Dec: Initial receipt of units from retailers, developed solution
Dec / Jan 2022 : Ordered corrected components. Continued to receive retailer products back. CPSC Deferred to
NHTSA
Jan / Feb : Received corrected components. Engaged NHTSA. Developed implementation method for
consumers (end users)
Part 573 Safety Recall Report 22E-010 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Remedy for Retail Customers: All products at retailers are on stop sale
and are to be returned to manufacturer or destroyed in field —
(manufacturer approval required for either)
Remedy for Consumers (End Users): Consumers are to cease use of the
trailer winch, contact bROK Products Customer Service Center at
1-800-637-0283 for further instructions or go to www.brokproducts.com,
click the link at the top right of the main home page. The link will take you
to a form to fill out with further instructions. After filling out the form,
consumers will be asked to mail a piece of the strapping as validation to
Brok Products. Replacement units will be sent out after validation. Any
costs incurred to remedy the issue before this recall notice can be
refunded by Brok Products pending validation and review.
How Remedy Component Differs
from Recalled Component :
Remedied component (shaft) has flat cut past the threaded portion of the
shaft. Recalled component (shaft) has flat cut only on the part of the shaft
that has threads and not pass threads.
Identify How/When Recall Condition
was Corrected in Production :
Corrected in production from 01/01/2022 onward
Recall Schedule :
Description of Recall Schedule : No dealers or vehicle owners are involved. bROK Products will engage
retail customers and end users (consumers) will have an avenue to reach
bROK Products for more infomation
Planned Dealer Notification Date : FEB 07, 2022 – MAR 31, 2022
Planned Owner Notification Date : MAR 07, 2022 – JAN 02, 2023
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : Brok Products
Address : 2880 Gilchrist Rd
Suite 11A Akron OH 44305
Country : US
Company Phone : 3304003117
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-010
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Brok Products
Submission Date : FEB 17, 2022
NHTSA Recall No. : 22E-010
Manufacturer Recall No. : WR15957
Manufacturer Information :
Manufacturer Name : Brok Products
Address : 2880 Gilchrist Rd
Suite 11A Akron OH 44305
Company phone : 3235126
Population :
Number of potentially involved : 8,400
Estimated percentage with defect : 50 %
Equipment Information :
Brand / Trade 1 : Brok
Model : 15957
Part No. : 15957
Size : NR
Function : NR
Descriptive Information : Items in field are at a potential for having this issue. All SKUs returned to bROK
Products or destroyed in the field. Number of SKUs in the field: 8400
Production Dates : FEB 03, 2020 – APR 07, 2021
Description of Defect :
Description of the Defect : Handle may not fit snugly onto the drive shaft due to tolerance issue. This can
cause the handle to strip the drive shaft and not turn the drive shaft when
cranked (turned).
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : Winch may not draw boat (load) up onto the trailer or hold the winched boat
(load) in position when cranking (turning) the handle. This could cause injury
due to winch spool rotation when pawl is released.
Description of the Cause : Tolerance between the handle hole and the shaft it mounts to can create too
loose of a fit resulting in less than optimal engagement between the
components.
Identification of Any Warning
that can Occur :
Handle feels loose on the drive shaft or winch does not seem to draw the boat
(load) commensurate with the cranking of the handle.
Involved Components :
Part 573 Safety Recall Report 22E-010 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name : Handle
Component Description : Handle Crank
Component Part Number : NR
Component Name : Drive Shaft
Component Description : Drive Shaft
Component Part Number : NR
Supplier Identification :
Component Manufacturer
Name : Wellsco International
Group Co
Address : No. 18 Kenhui 9th Road
Xiaoshan Economic Development Zone Hangzhou, Zhejiang Province Ohio 311201
Country : United States
Chronology :
Oct / Nov 2021 : Consumer complaint concerning function of winch
Nov ’21: Conducted internal audit. Placed product on stop sale internally and at retailers. Issued RGA (Return
Goods Authorization) with retailers, Reached out to CPSC
Nov/Dec: Initial receipt of units from retailers, developed solution
Dec / Jan 2022 : Ordered corrected components. Continued to receive retailer products back. CPSC Deferred to
NHTSA
Jan / Feb : Received corrected components. Engaged NHTSA. Developed implementation method for
consumers (end users)
Description of Remedy :
Description of Remedy Program : All products at retailers are on stop sale and are to be returned to
manufacturer or destroyed in field — (manufacturer approval required for
either)
Consumers can contact bROK Products Customer Service Center at
1-800-637-0283 for further instructions
Part 573 Safety Recall Report 22E-010 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs
from Recalled Component :
Remedied component (shaft) has flat cut past the threaded portion of the
shaft. Recalled component (shaft) has flat cut only on the part of the shaft
that has threads and not pass threads.
Identify How/When Recall Condition
was Corrected in Production :
Corrected in production from 01/01/2022 onward
Recall Schedule :
Description of Recall Schedule : No dealers or vehicle owners are involved. bROK Products will engage
retail customers and end users (consumers) will have an avenue to reach
bROK Products for more infomation
Planned Dealer Notification Date : FEB 07, 2022 – MAR 31, 2022
Planned Owner Notification Date : MAR 07, 2022 – JAN 02, 2023
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : Brok Products
Address : 2880 Gilchrist Rd
Suite 11A Akron OH 44305
Country : US
Company Phone : 3304003117
* NR – Not Reported
**************************************************************************************************************
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