SN708 – Dual Platform Emergency STOP – 2016-2021 Terex OM, Optima-HRX, & TCX Aerial Devices

SEOCONTENT-START

Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 Terex Utilities SAFETY NOTICE SN708 DATE: 3/3/2022 REVISED: TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: OM, TCX, & Optima HRX SUBJECT: Dual Platform Emergency STOP Issue: Terex model OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021, may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit Z1648. See the continued use section for further instructions until Field Service Kit Z1648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit Z1649 instructional drawing to install Emergency STOP placards at the upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. Continued Use: 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. 2 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. What Terex will Do: Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. If the owner contacts you, inform owners it will take approximately 3 hours to complete the repair if Field Service Kit Z1648 is required and 10 minutes to complete the repair if Field Service Kit Z1649 is required. Labor allowance is 3 hours to install Field Service Kit Z1648. Only OM, TCX, and Optima HRX models will dual platforms are involved. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 with the serial number for instructions. Affected units, as shown on the owner letter, will have the repairs performed at no charge to the owner. Free replacement is not mandatory for upgrades or improvements. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) requires that the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. 3 Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https://www.terex.com/utilities/en/support/product-registration

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‘owner’ ‘address1’ ‘city’, ‘state’ ‘zip’ IMPORTANT SAFETY RECALL 22V-138 This notice applies to your vehicle Dear Terex Equipment Owner, April 13, 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR NOTICE Bulletin SN708 is for Terex model 2016-2021 OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021, that may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement, increasing the risk of injury. WHAT TEREX WILL DO Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. WHAT THE OWNER MUST DO The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit Z1648. See the continued use section for further instructions until Field Service Kit Z1648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit Z1649 instructional drawing to install Emergency STOP placards at the upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. CONTINUED USE 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. If you have any questions you can find your nearest dealer at this web site: http://www.terex.com/utilities/en/products/dealer-locator/index.htm. If you take your unit to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) working days of scheduled appointment, we recommend you contact Terex Utilities Warranty department by calling 1-844-837-3948. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Utilities at the above contact information. If you have sold or retired the unit please let us know by contacting the Terex Utilities Warranty department at 1-844-837-3948 or send the serial number and new owner contact information to [email protected] . Forward this Notice to the new owner within 10 days of receipt of this letter. If you have leased this vehicle to another person, forward a copy of this notice to the lessee within ten days of your receipt of this notice. Thank you for your immediate attention on this important matter, Jeff Hegstrom Product Support Manager Our records indicate the following machines, registered to you, are involved in SN708. Model Serial Number ‘model’ ‘Serial number’ 2 Terex Utilities SAFETY NOTICE DA TE: 3/3/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: OM, TCX, & Optima HRX SUBJECT: Dual Platform Emergency STOP Issue: SN708 REVISED: Terex model OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021, may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit 21648. See the continued use section for further instructions until Field Service Kit 21648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit 21649 instructional drawing to install Emergency STOP placards at the upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. Continued Use: 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. What Terex will Do: Terex will provide Field Service Kit 21648 or 21649 for installation on your unit at no cost to the owner. Field Service Kit 21648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit 21649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. If the owner contacts you, inform owners it will take approximately 3 hours to complete the repair if Field Service Kit 21648 is required and 10 minutes to complete the repair if Field Service Kit 21649 is required. Labor allowance is 3 hours to install Field Service Kit 21648. Only OM, TCX, and Optima HRX models will dual platforms are involved. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 with the serial number for instructions. Affected units, as shown on the owner letter, will have the repairs performed at no charge to the owner. Free replacement is not mandatory for upgrades or improvements. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) requires that the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. 2 Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https ://www.terex.com/uti I ities/ en/sup port/product-registration 3 [i] TEREX Utilities Safety Notice 708 Completion Form OM, TCX, & Optima HRX Dual Platform Emergency Stop TO A VOID DELAYS IN PROCESSING – PLEASE PRINT LEGIBLY UNIT INFORMATION (*REQUIRED) □ CHECK if new owner Customer Truck # ——————– *Owner Name: ——————— Owner Phone Number: —————— * Address req’d if new owner ________________ _ *Truck VIN# ——————– *Unit Serial Number: (10 digits) SERVICE PERFORMED BY (*REQUIRED) * Date of Repair / Inspection ___ _ * Service Technician (ST) completing work: __________ _ * ST Company Name: ________ ST Location: ____ _ ST Contact Number: * CHECK ONLY ONE BOX TO VERIFY COMPLETION: □ □ □ Activation of the emergency stop control at either platform control station prevents boom operations from either platform. No further action is needed. The Z1648 Field Service Kit for TCX model aerial (only) has been installed on the machine noted above and operates as directed by the applicable work instructions. The Z1649 Field Service Kit for OM & Optima HRX model aerials (only) has been installed on the machine noted above and operates as directed by the applicable work instructions. *Note: There is no labor allowance for an inspection only. -Labor allowance to install the Z1648 FSK is 3.0 hours. -No labor or travel allowance to install the Z1649 FSK. I Work Order: Comments: ———————— RETURN THIS COMPLETED FORM TO TEREX UTILITIES WARRANTY DEPT. VIA EMAIL TO utilities [email protected] LABEL INSTALLATION INSTRUCTIONS 1. INSTALL AN EMERGENCY STOP LABEL, ITEM 1, AT EACH STOP /START PLUNGER BOTH BOOM TIP CONTROL STATION AS SHOWN IN FIGURES 1 AND 2. TESTING/VALIDATION OF EMERGENCY STOP 1. START THE ENGINE, SET THE OUTRIGGERS, AND OPERATE THE UNIT FROM THE LOWER CONTROLS TO POSITION THE PLATFORM IN THE GOU ND ACCESS POSITION. 2. OPERATE THE UNIT FROM THE UPPER CONTROLS. 3. PRESS THE EMERGENCY STOP PLUNGER AT THE OPERA TOR CONTROL STATION SO THE TRUCK ENGINE STOPS. 4. VERIFY THAT CONTROL FUNCTIONS AT BOTH THE OPERA TOR AND PASSENGER CONTROL STATIONS ARE INOPERABLE. 5. PRESS AND HOLD EITHER THE OPERATOR OR PASSENGER STOP/START PLUNGER UNTIL THE TRUCK ENGINE STARTS. 6. PRESS THE EMERGENCY STOP PLUNGER ATTHE PASSENGER CONTROL STATION SO THE TRUCK ENGINE STOPS. 7. VERIFY THAT CONTROL FUNCTIONS AT BOTH THE OPERA TOR AND PASSENGER CONTROL STATIONS ARE INOPERABLE. REV A FIGURE 1. PASSENGER CONTROL DECAL INSTALLATION Im ~l~~~~i FIGURE 2. OPERA TOR CONTROL DECAL INSTALLATION Albfi~~\~Ml~i~t~ES ♦”E§ REVISIONS DESCRIPTION I ECN I DATE I ci:;,G j Y! ORIGINAL 80617 IO l /28/2022 I CRR I CRR l I 468482 I LABEL, EMERGENCY STOP REF ITEM I PARTNO I PART NAME QTY ~TEREX. 9158739 I A SHEET10Fl PART NAME: FSK INSTRUCTIONS PRODUCT: AERIALS ASSY: 9158738 jMASS: LBS MATERIAL: STOCK SIZE: DRAWN BY: CRR IDATE: 1/04/2022 NOT TO SCALE! FORM# 3469B STOP/START PLUNGER INSTALLATION 1. REMOVE COVERS FROM CONTROL AREA OF PASSENGER BASKET. 2. REMOVE HOLE PLUG OR CUT (/) 1.50 HOLE IN DASH AS SHOWN IN DETAIL A .iGll-1.00 ~(/)1.50 1.09j DETAILA 1: 8 3. INSTALL THE STOP/START PLUNGER AS SHOWN IN DETAIL B. INSTALL THE CABLE TIE, ITEM 3 AROUND THE NEOPRENE BOOT, ITEM 7, TO SECURE THE BOOT TO THE FLANGE NUT, ITEM 4. COVERS AND CONTROL VALVE NOT SHOWN FOR CLARITY DETAIL B 1: 6 4. CONNECT AN UNUSED EXISTING AIRLINE AT THE BOOM TIP TO THE AIRLINE FITTING, ITEM 6. REVISIONS REV DESCRIPTION ECN I DATE I c;? A ORIGINAL 80617 I 01/28/2022 I CRR AIR SWITCH INSTALLATION 5. IN THE ELECTRICAL ENCLOSURE LOCATED ON THE TURNTABLE, VERIFY THERE IS AN UNUSED AIR SWITCH. 6. IF THERE IS AN UNUSED AIRSWITCH, STEPS 6-9 CAN BE OMITTED. CONTINUE WITH STEP 10. 7. IF THERE IS NOT AN UNUSED AIRSWITCH, INSTALL THE AIR SWITCH, ITEM 16. USE ITEM 16 TO MARK THE MOUNTING LOCATION IN THE ELECTRICAL ENCLOSURE AND DRILL TWO CLEARANCE HOLES FOR THE MOUNTING SCREWS, ITEM 17. 8. CUT THE TUBING, ITEM 18, TO A LENGTH ON 3″ AND THEN INSTALL ON THE AIR SWITCH. 9. INSTALL THE UNION FITTING, ITEM 11, ONTO THE FREE END OF THE TUBING, ITEM 18, THAT IS INSTALLED ON THE AIR SWITCH. AIR LINE CONNECTION APP .ID’. CRR 10. CONNECT THE OPPOSITE END OF THE AIRLINE CONNECTED TO THE NEWLY INSTALLED AIR PLUNGER TO THE UNION, ITEM 11. ffiAIR LINE FROM PASSENGER STOP/START AIR PLUNGER 11. CUTELECTRICAL WIRES, ITEMS 14 AND 15, TO LENGTH AND ATTACH ENDS, ITEMS 12 AND 13, PER THE WIRING CONNECTIONS TABLE BELOW. ATTACH THE WIRES TO THE TERMINAL BLOCK AND SWITCH 4 PER THE WIRING CONNECTIONS TABLE. WIRING CONNECTIONS START POINT END POINT WIRE LENGTH CONNECTORS TERMINAL BLOCK 3 SW4COMMON 14 2.5 IN 13 12 TERMINAL 8LOCK 7 SW4NO 15 2.51N 13 12 18 H18686 TUBING, 1/8Xl/16 17 H23465 SCREW, FLTHD SLOT 6-32 X 3/8 16 610741 SWITCH.AIR 15 351252 ,..:~:;•,.!_4l.jA,0Lr-,11″.l,1n111 ::i11<ANU 14 351249 WIRE, 14 GA., RED 13 351270 TERMINAL SPADE 12 H32071 TERMINAL. RING STYLE 11 H18685 UNION, AIR .078 MEMCO C2 10 457455 DECAL STOP/START 9 468482 LABEL. EMERGENCY STOP 8 486737 !;’,U\;’CKKATED FLANGE HEX, 5/16- TERMINAL I 1 H20352 BOOT. NEOPRENE BLOCK I , 58641 FITTING, 02MP-02FTL 49256 BREATHER VALVE 489093 ~.Aur7~i..::ra.r-l”\1tu ,I.J”\l’H.;,c Htx, ;:;,u 3 66253 CABLE TIE,6″,BLK 2 I 59492 AIR CYLINDER 478269 PUSH ROD, AIR PLUNGER, 4.63 Tl ITEM I PARTNO PART NAME REF REF REF REF REF REF REF REF REF REF REF REF REF REF REF REF REF REF QTY ~TEREX. 9158737 I A All DIMENSIONS ARE IN INCHES UMLESS OTHERVl’ISESTATEO ♦”8 SHEET10F2 PART NAME: FSKINSTRUCTIOtJS r.~J:,~ ~.l’~~lt:I.J 11 PRODUCT: AERIALS ASSY: 9158736 IMASS: LBS STOCKSIZE: OP.AWN BY: CRR IDATE: 12~LNOTTOSCALEIFORM#3469B DECAL INSTALLATION 12. INSTALL AN EMERGENCY STOP LABEL. ITEM 9, AND STOP/START DECAL, ITEM 10, AT THE NEWLY INSTALLED STOP/START PLUNGER AT THE BOOM TIP AS SHOWN IN DETAIL C. I I ,…. = – ~I — j ; ; / r ~ —-.. I llll . – I’> DETAIL C. PASSENGER CONTROL DECAL INSTALLATION 13. INSTALL AN EMERGENCY STOP LABEL. ITEM 9, AT THE EXISTING STOP /START PLUNGER AT THE PRIMARY BASKET’S CONTROL STATION AS SHOWN IN DETAIL D. Bil ~nnu DETAIL D. OPERATOR CONTROL DECAL INSTALLATION ~ r ~ ,-…. :::: ~ “‘ = TESTING JV ALIDATION OF EMERGENCY STOP 1. START THE ENGINE, SET THE OUTRIGGERS, AND OPERATE THE UNIT FROM THE LOWER CONTROLS TO POSITION THE PLATFORM IN THE GOU ND ACCESS POSITION. 2. OPERA TE THE UNIT FROM THE UPPER CONTROLS. 3. PRESS THE EMERGENCY STOP PLUNGER AT THE OPERATOR CONTROL STATION SO THE TRUCK ENGINE STOPS, 4. VERIFY THAT CONTROL FUNCTIONS AT BOTH THE OPERA TOR AND PASSENGER CONTROL STATIONS ARE INOPERABLE, 5, PRESS AND HOLD EITHER THE OPERATOR OR PASSENGER STOP/START PLUNGER UNTIL THE TRUCK ENGINE STARTS, 6. PRESS THE EMERGENCY STOP PLUNGER AT THE PASSENGER CONTROL STATION SO THE TRUCK ENGINE STOPS. 7, VERIFY THAT CONTROL FUNCTIONS AT BOTH THE OPERA TOR AND PASSENGER CONTROL STATIONS ARE INOPERABLE. THlS DRAWING. WRITTEN DESCRIPTION ORSPEC!flCATION REPRESENTS TEREX SOUTH DAKOTA. INC. AND SHALL NOT SE RELEASED, DISCLOSED. USED NOR 9158737 -(: DUPLICATEDWITHOUTTHEWRITTENPERMISSIONOFTEREXSOUTHOAKOTA.INC. ~ TEREX. S!MILARTO: l~/A l!!!!!!!!!J SEE 603948 FOR WB.D REQUIREMENTS. UNLF.SS OTHERWISE NOTED. r SHEET 2 OF 2 3RDAMGLEPROJECTIOM fgl:~i:~~THER~E~~~ED PRODUCT: AERIALS IASSY: 9158736 IMASS: LBS I AL~R~~8rJ~i1~fjf~ES ~00{ci0~~~g;TJ:5Jt~rl’r~J.’~RK PART NAME: FSKINSTRUCTIONS I THERWISESPECIFIED: :xx ±’.□JO MATERIAL: STOCr.:SIZE: I l -®- -E:}- wa~}~/f060 1:f .xxx ±.010 DP.AWN BY: CRR IDATE: 12/16/2021 INOTTOSCALEIFORM#-34698 US Emergency Stop Placard Qty 2 per truck sent. Part# 468482. Sample of window envelope, address shows through window. W TEREX Utilities 3140 15th Ave SE Watertown, SD 57201-9017 IMPORTANT SAFETY RECALL INFORMATION U.S. Deportment of Tran,portatlon Issued in Accordance With Federal Law ***** NHTSA WU’\\’.nhua.i;<1v SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code” Alternate format: Normal envelope, with address label or printed envelope. W TEREX Utilities 3140 15th Ave SE Watertown, SD 57201-9017 IMPORTANT SAFETY RECALL INFORMATION U.S. Department ot Transportation Issued in Accordance With Federal Law ***** NHTSA www.nhts.1..gm· SAFETY RECALL NOTICE “Customer’s Name” “Address” “City”, “State” “Zip Code”

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IMPORTANT SAFETY RECALL 22V-138 This notice applies to your vehicle Dear Terex Equipment Owner, October 13, 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR NOTICE Bulletin SN708 is for Terex model 2016-2021 OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021, that may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement, increasing the risk of injury. WHAT TEREX WILL DO Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities .com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. WHAT THE OWNER MUST DO The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit Z1648. See the continued use section for further instructions until Field Service Kit Z1648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit Z1649 instructional drawing to install Emergency STOP placards at the Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. CONTINUED USE 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. If you have any questions you can find your nearest dealer at this web site: http://www.terex.com/utilities/en/products/dealer-locator/index.htm. If you take your unit to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) working days of scheduled appointment, we recommend you contact Terex Utilities Warranty department by calling 1-844-837-3948. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Utilities at the above contact information. If you have sold or retired the unit please let us know by contacting the Terex Utilities Warranty department at 1-844-837-3948 or send the serial number and new owner contact information to [email protected] . Forward this Notice to the new owner within 10 days of receipt of this letter. If you have leased this vehicle to another person, forward a copy of this notice to the lessee within ten days of your receipt of this notice. Thank you for your immediate attention on this important matter, Jeff Hegstrom Product Support Manager Our records indicate the following machines, registered to you, are involved in SN708. I Model I Serial Number 2 OPTIMA-HRX55 2190866529 OPTIMA-HRX55 2191266642 3 Terex Utilities SAFETY NOTICE DATE: 3/3/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: OM, TCX, & Optima HRX SUBJECT: Dual Platform Emergency STOP Issue: SN708 REVISED: Terex model OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021, may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit Z1648. See the continued use section for further instructions until Field Service Kit Z1648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit Z1649 instructional drawing to install Emergency STOP placards at the upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. Continued Use: 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. What Terex will Do: Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. If the owner contacts you, inform owners it will take approximately 3 hours to complete the repair if Field Service Kit Z1648 is required and 10 minutes to complete the repair if Field Service Kit Z1649 is required. Labor allowance is 3 hours to install Field Service Kit Z1648. Only OM, TCX, and Optima HRX models will dual platforms are involved. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 with the serial number for instructions. Affected units, as shown on the owner letter, will have the repairs performed at no charge to the owner. Free replacement is not mandatory for upgrades or improvements. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) · Terex and local industry standards (CSA and ANSI) requires that the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. 2 Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837 -3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https://www.terex.com/utilities/en/support/product-registration 3 [W TEREX Utilities Safety Notice 708 Completion Form OM, TCX, & Optima HRX Dual Platform Emergency Stop TO A VOID DELAYS IN PROCESSING – PLEASE PRINT LEGIBLY UNIT INFORMATION (*REQUIRED) □ CHECK if new owner Customer Truck # ——————– *Owner Name: ——————— Owner Phone Number: —————— * Address req’d if new owner ________________ _ *Truck VIN# ——————– *Unit Serial Number: (10 digits) SERVICE PERFORMED BY (*REQUIRED) * Date of Repair / Inspection ___ _ * Service Technician (ST) completing work: ———– * ST Company Name: ________ ST Location: ____ _ ST Contact Number: * CHECK ONLY ONE BOX TO VERIFY COMPLETION: □ □ □ Activation of the emergency stop control at either platform control station prevents boom operations from either platform. No further action is needed. The Z 1648 Field Service Kit for TCX model aerial (only) has been installed on the machine noted above and operates as directed by the applicable work instructions. The Z1649 Field Service Kit for OM & Optima HRX model aerials (only) has been installed on the machine noted above and operates as directed by the applicable work instructions. *Note: There is no labor allowance for an inspection only. -Labor allowance to install the Zl 648 FSK is 3.0 hours. -No labor or travel allowance to install the Z1649 FSK. I Work Order: Comments: ———————— RETURN THIS COMPLETED FORM TO TEREX UTILITIES WARRANTY DEPT. VIA EMAIL TO [email protected]

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IMPORTANT SAFETY RECALL 22V-138 This notice applies to your vehicle Dear Terex Equipment Owner, July 13, 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR NOTICE Bulletin SN708 is for Terex model 2016-2021 OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021 , that may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement, increasing the risk of injury. WHAT TEREX WILL DO Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexuti lities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. WHAT THE OWNER MUST DO The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit Z1648. See the continued use section for further instructions until Field Service Kit Z1648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit Z1649 instructional drawing to install Emergency STOP placards at the Terex South Dakota, Inc. 3140 15th Ave SE Watertown , SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. CONTINUED USE 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. If you have any questions you can find your nearest dealer at this web site: http://www.terex.com/util ities/en/products/dealer-locator/index.htm. If you take your unit to your dealer on the agreed service date and they do not remedy this condition on that date or within three (3) working days of scheduled appointment, we recommend you contact Terex Utilities Warranty department by calling 1-844-837-3948. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov.) If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Utilities at the above contact information. If you have sold or retired the unit please let us know by contacting the Terex Utilities Warranty department at 1-844-837-3948 or send the serial number and new owner contact information to [email protected] . Forward this Notice to the new owner within 10 days of receipt of this letter. If you have leased this vehicle to another person, forward a copy of this notice to the lessee within ten days of your receipt of this notice. Thank you for your immediate attention on this important matter, Jeff Hegstrom Product Support Manager Our records indicate the following machines, registered to you, are involved in SN708. I Model I Serial Number 2 Terex Utilities SAFETY NOTICE DATE: 3/3/2022 TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: OM, TCX, & Optima HRX SUBJECT: Dual Platform Emergency STOP Issue: SN708 REVISED: Terex model OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021 , may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, th is bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit 21648. See the continued use section for further instructions until Field Service Kit 21648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit 21649 instructional drawing to install Emergency STOP placards at the upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. Continued Use: 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. What Terex will Do: Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at utilities [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. If the owner contacts you, inform owners it will take approximately 3 hours to complete the repair if Field Service Kit Z1648 is required and 10 minutes to complete the repair if Field Service Kit Z1649 is required. Labor allowance is 3 hours to install Field Service Kit Z1648. Only OM, TCX, and Optima HRX models will dual platforms are involved. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 with the serial number for instructions. Affected units, as shown on the owner letter, will have the repairs performed at no charge to the owner. Free replacement is not mandatory for upgrades or improvements. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin . Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defecUnoncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) requires that the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. 2 Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate th is important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https://www.terex.com/utilities/en/support/product-registration 3

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Terex South Dakota, Inc. 3140 15th Ave SE Watertown, SD 57201 USA 1-844-837-3948 • Fax 1-605-882-1842 Terex Utilities SAFETY NOTICE SN708 DATE: 3/3/2022 REVISED: TO: Owners, Users, Dealers, and Installers MODELS AFFECTED: OM, TCX, & Optima HRX SUBJECT: Dual Platform Emergency STOP Issue: Terex model OM, TCX, and Optima HRX dual platform aerial devices, produced from June 2016 through November 2021, may have Emergency STOP controls that fail to stop all functions at the upper controls. The Emergency STOP controls will stop the function of the controls at its respective control station but may not stop the function of the controls in the other control station. Failure to correct the operation of the Emergency STOP controls may result in the inability to stop inadvertent machine movement. Action: What the Owner Must Do: The owner must inspect their equipment and correct if required. 1. Immediately inform all users, operators, and supervisors that the operation of the Emergency STOP must be inspected from both platforms within 10 days of receiving this bulletin. This bulletin only applies to OM, TCX, and Optima HRX models with dual platforms. 2. Inspect the operation of the Emergency STOP control from both platforms. If the Emergency STOP is activated in either platform, the boom controls should not operate from either platform. 3. If activation of either Emergency STOP control allows boom operation from either platform, this bulletin applies. a. If your machine is equipped with Engine Stop/Start only at one platform control station, contact Terex using one of the contact methods listed in the “What Terex will Do” section within 10 days of receiving this bulletin to arrange for installation of Field Service Kit Z1648. See the continued use section for further instructions until Field Service Kit Z1648 is installed. b. If your machine is equipped with Engine Stop/Start at both platform control stations, refer to the Field Service Kit Z1649 instructional drawing to install Emergency STOP placards at the upper control stations and for Emergency STOP validation. After completing the placard installation and Emergency STOP validation, complete the enclosed Completion Form and return it to Terex. Once this is complete, the unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. 4. If activation of either Emergency STOP control prevents boom operation from both platforms, this bulletin does not apply. The unit can be used following all operator, maintenance, and inspection requirements as specified in the manuals. Continued Use: 1. Inform the users of the content of this bulletin and remind them of the daily pre-shift inspection requirements. 2. If the Emergency STOP control does not stop all boom functions, utilize one of the following procedures to stop all boom functions: a. Activate the Emergency STOP control in both platforms or press the Engine Stop/Start plunger at either platform control (if equipped). b. At the lower control station, move the selector to Lower or Emergency STOP. c. At the rear of the chassis, press the Emergency STOP button or move the selector to the outrigger position; if safe to do so, if in contact with the ground. 3. Always follow inspection and maintenance requirements as specified in the manuals. What Terex will Do: Terex will provide Field Service Kit Z1648 or Z1649 for installation on your unit at no cost to the owner. Field Service Kit Z1648 will add a Stop/Start plunger to the passenger’s control station and will add Emergency STOP placards to both upper control stations. Field Service Kit Z1649 will add Emergency STOP placards to both upper control stations and is intended for machines that are already equipped with Engine Stop/Start plungers at both upper control stations. Contact Terex Utilities; through your nearest TEREX Utilities dealer as shown on the web site, terexutilities.com, call Terex Utilities Warranty Department at 1-844-837-3948 or by email at [email protected] with any questions. If you have sold the unit involved in this bulletin forward this bulletin to the new owner within 10 days and notify Terex of the serial number and contact information for the new owner. Dealers and Installers: A letter is being sent to owners of affected units. If the owner contacts you, inform owners it will take approximately 3 hours to complete the repair if Field Service Kit Z1648 is required and 10 minutes to complete the repair if Field Service Kit Z1649 is required. Labor allowance is 3 hours to install Field Service Kit Z1648. Only OM, TCX, and Optima HRX models will dual platforms are involved. If the owner contacts you call TEREX Utilities Warranty Department at 1-844-837-3948 with the serial number for instructions. Affected units, as shown on the owner letter, will have the repairs performed at no charge to the owner. Free replacement is not mandatory for upgrades or improvements. Important: Some of the involved units may be in rental fleets. Federal Law requires you to complete the recall service on these units before renting, or to inform the renters within 10 days of receipt of this bulletin. Note to Owners: If the manufacturer or their dealer has failed or is unable to remedy the defect/noncompliance condition without charge or within a reasonable amount of time you can notify: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE, West Building Washington, DC 20590 Or call the toll-free DOT auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to http://www.safercar.gov .) Terex and local industry standards (CSA and ANSI) requires that the purchaser of a Terex unit report to Terex the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the owner status of any of your machines. Terex also asks the seller to provide the new owner information so if you require additional copies of the Owner Update Form or have any questions, please contact TEREX Utilities Warranty Department at 1-844-837-3948 or [email protected]. 2 Terex, OSHA and local industry standards, also require that the manufacturer’s bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches. If you require additional copies of this bulletin or have any questions, please contact TEREX Utilities at 1-844-837-3948. To register your Terex Utilities aerial device or digger derrick, click or navigate to the following link: https://www.terex.com/utilities/en/support/product-registration 3

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-138 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Terex South Dakota, Inc. Submission Date : MAR 08, 2022 NHTSA Recall No. : 22V-138 Manufacturer Recall No. : SN708 Manufacturer Information : Manufacturer Name : Terex South Dakota, Inc. Address : 500 Oakwood Road PO Box1050 Watertown SD 57201 Company phone : 1-800-982-8975 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2021 Terex OM, Optima-HRX, TCX Vehicle Type : LOW VOLUME VEHICLES Body Style : Power Train : NR Descriptive Information : Terex model OM, Optima-HRX, and TCX aerial devices equipped with dual baskets with operator controls at each basket have been equipped with Emergency Stop controls that may not stop all boom functions. The population includes all aerial models built since June 1, 2016 that are equipped with dual baskets with operator controls at both baskets where the hydraulic plumbing will allow the controls in one basket to continue to function when the Emergency Stop is activated in the opposite basket. The requirement of the ANSI A92.2-2015 standard is that there must be an Emergency Stop at all boom positioning control stations that stops all upper control functions. There are 17 machines that do not meet this requirement. Production Dates : JUN 27, 2016 – NOV 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The upper control stations’ Emergency Stop may not stop all upper control functions from both upper control stations. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The operator in the second platform may not be able to stop all boom functions using the Emergency Stop controls at the upper control stations. They will be able to counteract unintended movements. Description of the Cause : Hydraulic circuit plumbing may allow the control station opposite the primary control station to still function when the Emergency Stop is actuated. Part 573 Safety Recall Report 22V-138 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Operator is to conduct a daily inspection of all controls for proper operation, including Emergency Stop controls. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : The issue was first identified by a Terex team member on April 21, 2020 when testing an Optima-HRX aerial device. On May 19, 2020 the decision was made to research how the Emergency Stop functioned on other models of aerial devices with dual baskets. On September 1, 2020 the research into how the E-Stop functioned on other models was completed. On September 22, 2020 the research into a modified E-Stop for the Optima model began. On April 20, 2021 the research into a modified E-Stop for the Optima was completed. On June 1, 2021 research began to determine if the modified system could be retrofitted to older field units. Production changed to the modified E-Stop on December 1, 2021. On November 9, 2021 it was determined that an alternative method of modifying field units would be to use the Engine Stop/Start to stop all oil flow for the Emergency Stop. The Engine Stop/Start is already indicated in the Operator’s Manual as an acceptable method of stopping machine function. Research and documentation of field retrofit kits for the Engine Stop/Start completed February 2, 2022. Even though there are no reports of issues, a decision to recall was made on March 3, 2022. Part 573 Safety Recall Report 22V-138 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The manufacturer will utilize the Engine Stop/Start control at both upper control stations as an Emergency Stop. If the machine isn’t already equipped with Engine Stop/Start controls at both control stations, the required components will be added and Emergency Stop placards placed at the Engine Stop/Start controls at both upper control stations. This work will be done at no cost to the owner and take 3 hours to complete. How Remedy Component Differs from Recalled Component : The remedied machine will have Emergency Stop placards at the Engine Stop/Start control at both upper control stations. Identify How/When Recall Condition was Corrected in Production : For production units the hydraulic plumbing was changed so that when the Emergency Stop control was activated the upper controls are inactive from both control stations until the Emergency Stop is reset. This change went into effect December 1, 2021. The Operator’s Manual will continue to list the Engine Stop/Start as a stop method. Recall Schedule : Description of Recall Schedule : Dealer notification will begin by March 23rd. Owners will be notified by April 13th of alternate methods of stopping machine movement in case of an emergency. Emergency STOP placards for installation at the Engine Stop/Start controls and instructions for installation will be provided with the owner notification. For machines requiring an Engine Stop/Start control to be added, parts will be provided to repair when available. Planned Dealer Notification Date : MAR 23, 2022 – NR Planned Owner Notification Date : APR 13, 2022 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-138 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Terex South Dakota, Inc. Submission Date : MAY 19, 2022 NHTSA Recall No. : 22V-138 Manufacturer Recall No. : SN708 Manufacturer Information : Manufacturer Name : Terex South Dakota, Inc. Address : 500 Oakwood Road PO Box1050 Watertown SD 57201 Company phone : 1-800-982-8975 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2021 Terex OM, Optima-HRX, TCX Vehicle Type : LOW VOLUME VEHICLES Body Style : Power Train : NR Descriptive Information : Terex model OM, Optima-HRX, and TCX aerial devices equipped with dual baskets with operator controls at each basket have been equipped with Emergency Stop controls that may not stop all boom functions. The population includes all aerial models built since June 1, 2016 that are equipped with dual baskets with operator controls at both baskets where the hydraulic plumbing will allow the controls in one basket to continue to function when the Emergency Stop is activated in the opposite basket. The requirement of the ANSI A92.2-2015 standard is that there must be an Emergency Stop at all boom positioning control stations that stops all upper control functions. There are 17 machines that do not meet this requirement. Production Dates : JUN 27, 2016 – NOV 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The upper control stations’ Emergency Stop may not stop all upper control functions from both upper control stations. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The operator in the second platform may not be able to stop all boom functions using the Emergency Stop controls at the upper control stations which may increase the risk of injury. They will be able to counteract unintended movements. Description of the Cause : Hydraulic circuit plumbing may allow the control station opposite the primary control station to still function when the Emergency Stop is actuated. Part 573 Safety Recall Report 22V-138 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : Operator is to conduct a daily inspection of all controls for proper operation, including Emergency Stop controls. Involved Components : Component Name 1 : Top Option Installation, Dual Platform Component Description : Control station installation assembly Component Part Number : 483395 Component Name 2 : Passenger Control Installation Component Description : Control station installation assembly Component Part Number : 612437 Component Name 3 : Passenger Control Installation Component Description : Control station installation assembly Component Part Number : 623324 Component Name 4 : Passenger Control Installation Component Description : Control station installation assembly Component Part Number : 624474 Component Name 5 : Passenger Control Installation Component Description : Control station installation assembly Component Part Number : 625210 Supplier Identification : Component Manufacturer Name : Terex South Dakota, Inc Address : 3140 15th Ave SE Part 573 Safety Recall Report 22V-138 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Watertown South Dakota 57201 Country : United States Chronology : The issue was first identified by a Terex team member on April 21, 2020 when testing an Optima-HRX aerial device. On May 19, 2020 the decision was made to research how the Emergency Stop functioned on other models of aerial devices with dual baskets. On September 1, 2020 the research into how the E-Stop functioned on other models was completed. On September 22, 2020 the research into a modified E-Stop for the Optima model began. On April 20, 2021 the research into a modified E-Stop for the Optima was completed. On June 1, 2021 research began to determine if the modified system could be retrofitted to older field units. Production changed to the modified E-Stop on December 1, 2021. On November 9, 2021 it was determined that an alternative method of modifying field units would be to use the Engine Stop/Start to stop all oil flow for the Emergency Stop. The Engine Stop/Start is already indicated in the Operator’s Manual as an acceptable method of stopping machine function. Research and documentation of field retrofit kits for the Engine Stop/Start completed February 2, 2022. Even though there are no reports of issues, a decision to recall was made on March 3, 2022. Description of Remedy : Description of Remedy Program : The manufacturer will utilize the Engine Stop/Start control at both upper control stations as an Emergency Stop. If the machine isn’t already equipped with Engine Stop/Start controls at both control stations, the required components will be added and Emergency Stop placards placed at the Engine Stop/Start controls at both upper control stations. This work will be done at no cost to the owner and take 3 hours to complete. If the Engine Stop/Start control was added to the upper control station by the owner prior to the release of the owner notification, Terex will reimburse the owner for the components and up to 3 hours of labor. How Remedy Component Differs from Recalled Component : The remedied machine will have Emergency Stop placards at the Engine Stop/Start control at both upper control stations. Identify How/When Recall Condition was Corrected in Production : For production units the hydraulic plumbing was changed so that when the Emergency Stop control was activated the upper controls are inactive from both control stations until the Emergency Stop is reset. This change went into effect December 1, 2021. The Operator’s Manual will continue to list the Engine Stop/Start as a stop method. Recall Schedule : Description of Recall Schedule : Dealer notification will begin by March 23rd. Owners will be notified by April 13th of alternate methods of stopping machine movement in case of an emergency. Emergency STOP placards for installation at the Engine Stop/Start controls and instructions for installation will be provided with Part 573 Safety Recall Report 22V-138 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 the owner notification. For machines requiring an Engine Stop/Start control to be added, parts will be provided to repair when available. Planned Dealer Notification Date : MAR 23, 2022 – NR Planned Owner Notification Date : APR 13, 2022 – NR * NR – Not Reported

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