March 17, 2022 NHTSA CAMPAIGN NUMBER: 22V166000
Bolt On Steering Column Not Tightened Properly
Loss of steering control increases the risk of a crash.
NHTSA Campaign Number: 22V166
Manufacturer Newmar
Corporation
Components STEERING
Potential Number of Units Affected 58
Summary
Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire and Dutch Star motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Remedy
Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar’s customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Spartan Chassis.
On certain Newmar Class A motorhomes built on Freightliner and Spartan chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash.
These motorhomes require immediate service. Continued use poses a potential safety hazard.
The Safety Risk
The upper nut/bolt connecting the steering column not being torqued down correctly could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash.
WHAT WE WILL DO
Newmar Corp. will provide owners of all affected motorhomes a remedy for the potential defect at no charge for parts or labor. Units identified, as having a possible steering column issue will have the upper and lower nut/bolt checked for the correct torque as specified by the chassis manufacture installation instructions and if needed tightened to the correct torque. The total expected time for repair is .8 hrs. However, due to scheduling times the service provider may need the vehicle longer.
WHAT YOU NEED TO DO
As this defect does affect motor vehicle safety, it is recommended that you call Newmar service department immediately at 1‐800‐731‐8300. An associate will assist you in making an appointment to have this repair completed.
Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this notice to the lessee within ten days.
If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre‐notification remedy. For additional information, contact Newmar Corporation at:
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550‐0030
Newmar dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is not remedied on that date or within five days; please contact the Newmar Corporation Customer Service Department at 1‐800‐731‐8300. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington DC 20590; or call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153); or go to http://www.safercar.gov.
If you no longer own this vehicle, please furnish us the complete name and address of the person or dealership you sold or traded your vehicle to. Thank you for your cooperation.
Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you. Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(800) 731-8300 · WWW.NEWMARCORP.COM
Chronology :
Newmar Corporation is reporting this recall following an initial warranty claim on 03/09/22 that initiated a safety review meeting of the issue. It was determined at the safety review meeting on 3/10/22 a recall should be issued with the initial 58 units noted in this recall. After initial filing Newmar’s manufacturing team did an additional review of the plant process of the steering column bolt installation and out of an abundance of caution the population list was updated to include additional vehicles as shown above in the vehicle information. The population list includes units built on Freightliner and Spartan Chassis.
4 Affected Products
Vehicles
11 Associated Documents
Recall Acknowledgement
RCAK-22V166-8562.pdf 645.757KB
Defect Notice 573 Report
RCLRPT-22V166-5224.PDF 213.849KB
Recall 573 Report- 05/17/2022
RCLRPT-22V166-2878.PDF 217.392KB
Recall 573 Report- 05/17/2022
RCLRPT-22V166-3330.PDF 217.392KB
Recall Quarterly Report #1, 2022-2
RCLQRT-22V166-5227.PDF 211.126KB
Recall Quarterly Report #2, 2022-3
RCLQRT-22V166-5239.PDF 211.225KB
Recall Quarterly Report #3, 2022-4
RCLQRT-22V166-5647.PDF 211.309KB
ISSUED Owner Notification Letter (Part 577)
RCONL-22V166-5153.pdf 220.845KB
Miscellaneous Document – 573 Recall Report
RMISC-22V166-5742.pdf 215.703KB
Miscellaneous Document – 573 Defect Information Report
RMISC-22V166-1249.pdf 217.042KB
Miscellaneous Document – 573 Report Cover Letter
RMISC-22V166-8798.pdf 165.714KB
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SEOCONTENT-START
NEWMAR CORPORATION NEWMARCORP.COM NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030 (574) 773-7791 · FAX (574) 773-5153 · WWW.NEWMARCORP.COM Page 1 of 1 03/17/2022 VIA E‐MAIL RECEIPT CONFIRMATION REQUESTED Mr. Greg Rea Associate Administrator for Enforcement NHTSA NEF‐200, Room W45‐306 1200 New Jersey Avenue, SE Washington, DC 20590 Re: Newmar Corporation Part 573 Defect and Noncompliance Information Report Mr. Rea: Following is a compulsory ‘defect and noncompliance information report’ pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6. Newmar Corporation is reporting this recall campaign concerning specific steering column upper bolt on Newmar Class A motorhomes installed on Freightliner chassis. Newmar Corp. will assume responsibility for coordinating and executing this recall, in its entirety. If you need any additional information regarding this recall campaign, please feel free to contact me at (574) 773‐7791, Ext. 3443. Sincerely, Rodney Newcomer Codes and Compliance Manager Newmar Corporation [email protected]
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NEWMAR CORPORATION NEWMARCORP.COM NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030 (574) 773-7791 · FAX (574) 773-5153 · WWW.NEWMARCORP.COM Page 1 of 2 03/17/2022 Defect and Noncompliance Information Report Newmar Corporation was made aware of a potential equipment defect relating to motor vehicle safety that may exist in the vehicles listed below. Newmar Corporation is furnishing notification to the National Highway Traffic Safety Administration pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6. Newmar Corporation’s campaign identification number will be assigned by NHTSA. Final Stage Vehicle Manufacturer Newmar Corporation 355 N Delaware St. Nappanee, IN 46550‐0030 Inquiries should be directed to: Sherrena Beer Consumer Affairs Newmar Corporation 355 N. Delaware St. Nappanee, IN 46550‐0030 Phone: (574) 773‐7791 Fax: (574) 773‐2007 Identification of Vehicles The vehicle models involved in this recall are: 2021, 2022 New Aire and Dutch Star Class A motorhomes. These vehicles were manufactured by Newmar Corporation between 01/15/2021 and 07/28/2021. Comprehensive Vehicle Population The total number of vehicles included in this campaign is 58. Effected Population Assessment 100% of the vehicles identified above may contain defective equipment. Page 2 of 2 Defect Description On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Manufacturer: Newmar Corporation 355 N. Delaware St. Nappanee, IN 46550 Ph. 574‐773‐7791 Principle Event Chronology Newmar Corporation is reporting this recall following an initial warranty claim on 03/09/22 that initiated a safety review meeting of the issue. It was determined at the safety review meeting on 3/10/22 a recall should be issued with the initial 58 units noted in this recall. Newmar Corporation is not aware of any property damage, injury, or death, in vehicles manufactured by Newmar Corporation, attributed directly or indirectly to this defect. At the time of this letter Newmar Corporation has received one warranty claim for this recall. Defect Remedy Program Newmar Corporation will be conducting this recall in its entirety. Units identified as having a possible steering column issue will have the upper and lower nut/bolt checked for the correct torque and if needed tightened to the correct torque. All repairs will be at no cost to customer. If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre‐notification remedy. For additional information, contact Newmar Corporation at: Service Department Newmar Corporation 355 N Delaware St Nappanee, IN 46550‐0030 Distributed Notices and Other Communications None This report prepared by: Rodney Newcomer Codes and Compliance Manager Newmar Corporation
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NEWMAR CORPORATION NEWMARCORP.COM NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030 (574) 773-7791 · FAX (574) 773-5153 · WWW.NEWMARCORP.COM Page 1 of 2 05/15/2022 Defect and Noncompliance Information Report Newmar Corporation was made aware of a potential equipment defect relating to motor vehicle safety that may exist in the vehicles listed below. Newmar Corporation is furnishing notification to the National Highway Traffic Safety Administration pursuant to 49 U.S.C. Chapter 301 and 49 CFR Part 573.6. Newmar Corporation’s campaign identification number will be assigned by NHTSA. Final Stage Vehicle Manufacturer Newmar Corporation 355 N Delaware St. Nappanee, IN 46550‐0030 Inquiries should be directed to: Sherrena Beer Consumer Affairs Newmar Corporation 355 N. Delaware St. Nappanee, IN 46550‐0030 Phone: (574) 773‐7791 Fax: (574) 773‐2007 Identification of Vehicles The vehicle models involved in this recall are: 2021, 2022 New Aire Class A motorhomes. 2021, 2022 Dutch Star Class A motorhomes. 2021, 2022 Ventana Class A motorhomes. 2021, 2022 Kountry Star Class A motorhomes. 2021, 2022 Mountain Aire Class A motorhomes. 2021, 2022 Essex Class A motorhomes. 2021, 2022 London Aire Class A motorhomes. 2021, 2022 King Aire Class A motorhomes. These vehicles were manufactured by Newmar Corporation between 01/15/2021 and 02/28/2022. Comprehensive Vehicle Population The total number of vehicles included in this campaign is 1277. Effected Population Assessment 100% of the vehicles identified above may contain defective equipment. Page 2 of 2 Defect Description On certain Newmar Class A motorhomes built on Freightliner and Spartan chassis, a problem with the uppernut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Manufacturer: Newmar Corporation 355 N. Delaware St. Nappanee, IN 46550 Ph. 574‐773‐7791 Principle Event Chronology Newmar Corporation is reporting this recall following an initial warranty claim on 03/09/22 that initiated a safety review meeting of the issue. It was determined at the safety review meeting on 3/10/22 a recall should be issued with the initial 58 units noted in this recall. After initial filing of recall, Newmar manufacturing team reviewed the assembly plant process and determined that out of an abundance of caution an additional population of affected vehicles should be added. Newmar Corporation is not aware of any property damage, injury, or death, in vehicles manufactured by Newmar Corporation, attributed directly or indirectly to this defect. At the time of this letter Newmar Corporation has received one warranty claim for this recall. Defect Remedy Program Newmar Corporation will be conducting this recall in its entirety. Units identified as having a possible steering column issue will have the upper and lower nut/bolt checked for the correct torque and if needed tightened to the correct torque. All repairs will be at no cost to customer. If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a pre‐notification remedy. For additional information, contact Newmar Corporation at: Service Department Newmar Corporation 355 N Delaware St Nappanee, IN 46550‐0030 Distributed Notices and Other Communications None This report prepared by: Rodney Newcomer Codes and Compliance Manager Newmar Corporation
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NEWMAR CORPORATION . NEWMARCORP.COM NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030 (800) 731-8300 · WWW.NEWMARCORP.COM P A Page 1 of 2 IMPORTANT SAFETY RECALL This notice applies to your vehicle VIN. #_______________________ Name Address City, State Zip code Date: 05/11/2022 Motor Vehicle Recall Notification ‐ Recall Campaign No. 22V‐166 Dear Valued Customer: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Spartan Chassis. On certain Newmar Class A motorhomes built on Freightliner and Spartan chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. These motorhomes require immediate service. Continued use poses a potential safety hazard. The Safety Risk The upper nut/bolt connecting the steering column not being torqued down correctly could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. WHAT WE WILL DO Newmar Corp. will provide owners of all affected motorhomes a remedy for the potential defect at no charge for parts or labor. Units identified, as having a possible steering column issue will have the upper and lower nut/bolt checked for the correct torque as specified by the chassis manufacture installation instructions and if needed tightened to the correct torque. The total expected time for repair is .8 hrs. However, due to scheduling times the service provider may need the vehicle longer. WHAT YOU NEED TO DO As this defect does affect motor vehicle safety, it is recommended that you call Newmar service department immediately at 1‐800‐731‐8300. An associate will assist you in making an appointment to have this repair completed. Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this notice to the lessee within ten days. If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre‐notification remedy. For additional information, contact Newmar Corporation at: Service Department Newmar Corporation 355 N Delaware St Nappanee, IN 46550‐0030 NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030 (574) 773-7791 · Fax (574)773-5153 · WWW.NEWMARCORP.COM P A Page 2 of 2 Newmar dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is not remedied on that date or within five days; please contact the Newmar Corporation Customer Service Department at 1‐800‐731‐8300. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington DC 20590; or call the toll‐free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153); or go to http://www.safercar.gov. If you no longer own this vehicle, please furnish us the complete name and address of the person or dealership you sold or traded your vehicle to. Thank you for your cooperation. Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you. Sincerely, Newmar Corporation
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-166 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Newmar Corporation Submission Date : MAR 17, 2022 NHTSA Recall No. : 22V-166 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Newmar Corporation Address : 355 North Delaware Street PO Box 30 Nappanee IN 46550 Company phone : 574-773-7791 Population : Number of potentially involved : 58 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Newmar New Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. New Aire = 13 Production Dates : JAN 15, 2021 – JUL 28, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Newmar Dutch Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Dutch Star = 45 Production Dates : JAN 15, 2021 – JUL 28, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-166 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Steering Column Upper Bolt/Nut Component Description : Bolt/Nut Component Part Number : NR Supplier Identification : Component Manufacturer Name : Daimler Trucks North America, LLC Address : PO Box 3849 Portland Oregon 972208 Country : United States Chronology : Newmar Corporation is reporting this recall following an initial warranty claim on 03/09/22 that initiated a safety review meeting of the issue. It was determined at the safety review meeting on 3/10/22 a recall should Part 573 Safety Recall Report 22V-166 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 be issued with the initial 58 units noted in this recall. Description of Remedy : Description of Remedy Program : Newmar Corporation will be conducting this recall in its entirety. Units identified as having a possible steering column issue will have the upper and lower nut/bolt checked for the correct torque and if needed tightened to the correct torque. All repairs will be at no cost to customer. If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy. For additional information contact Newmar Service Department, 355 N. Delaware St, Nappanee, IN 46550 How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : On or before 05/16/2022, customer/dealer letters will be sent out. Planned Dealer Notification Date : MAY 16, 2022 – MAY 16, 2022 Planned Owner Notification Date : MAY 16, 2022 – MAY 16, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-166 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Newmar Corporation Submission Date : MAY 17, 2022 NHTSA Recall No. : 22V-166 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Newmar Corporation Address : 355 North Delaware Street PO Box 30 Nappanee IN 46550 Company phone : 574-773-7791 Population : Number of potentially involved : 1,277 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Newmar New Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. New Aire = 152 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Newmar Dutch Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Dutch Star = 493 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-166 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Newmar Ventana Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Ventana=300 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2021-2022 Newmar London Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. London Aire=75 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2021-2022 Newmar King Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. King Aire=29 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-166 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2021-2022 Newmar Kountry Star Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Kountry Star=142 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2021-2022 Newmar Essex Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Exxex=33 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2021-2022 Newmar Mountain Aire Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Mountain Aire=53 Production Dates : JAN 15, 2021 – FEB 28, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-166 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : On certain Newmar Class A motorhomes built on Freightliner chassis, a problem with the upper nut/bolt connecting the steering column not being torqued down correctly which could result in the nut coming loose and falling off the bolt. This could result in the loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Steering Column Upper Bolt/Nut Component Description : Bolt/Nut Component Part Number : NR Supplier Identification : Component Manufacturer Name : Freightliner Address : NR NR Country : United States Chronology : Newmar Corporation is reporting this recall following an initial warranty claim on 03/09/22 that initiated a safety review meeting of the issue. It was determined at the safety review meeting on 3/10/22 a recall should be issued with the initial 58 units noted in this recall. After initial filing Newmar’s manufacturing team did an Part 573 Safety Recall Report 22V-166 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 additional review of the plant process of the steering column bolt installation and out of an abundance of caution the population list was updated to include additional vehicles as shown above in the vehicle information. The population list includes units built on Freightliner and Spartan Chassis. Description of Remedy : Description of Remedy Program : Newmar Corporation will be conducting this recall in its entirety. Units identified as having a possible steering column issue will have the upper and lower nut/bolt checked for the correct torque and if needed tightened to the correct torque. All repairs will be at no cost to customer. If the customer has had the repair performed before receiving this letter, they may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy. For additional information contact Newmar Service Department, 355 N. Delaware St, Nappanee, IN 46550 How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : On or before 05/16/2022, customer/dealer letters will be sent out. Planned Dealer Notification Date : MAY 16, 2022 – MAY 16, 2022 Planned Owner Notification Date : MAY 16, 2022 – MAY 16, 2022 * NR – Not Reported
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