FL926 – Windshield Wipers May Fail – 2020-2022 Western Star 49X

April 8, 2022 NHTSA CAMPAIGN NUMBER: 22V230000

Windshield Wipers May Fail

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V230

Manufacturer Daimler TruckseBay logo North America, LLC

Components VISIBILITY

Potential Number of Units Affected 520

 

Summary

Daimler TruckseBay logo North America, LLC (DTNA) is recalling certain 2020-2022 Western StareBay logo 49X vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.

 

Remedy

Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-926.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


June 2022
FL926A
NHTSA #22V-230
Transport Canada #2022-172

Subject: Western Star Wiper Arms

Models Affected: Specific model years 2021-2022 Western StareBay logo 47X, and 49X vehicles manufactured February 10, 2020, through July 28, 2021.

General Information

Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary Western StareBay logo Truck Sales, Inc., has decided that a defect which relates to motor vehicle safety exists on the vehicles mentioned above.

On the affected vehicles, the spline teeth in the windshield wiper arm may wear and break. Wipers that do not function properly reduce the driver’s visibility under certain operating conditions. This may increase the risk of a crash.

Windshield wiper arms will be inspected and replaced as needed, free of charge. Repairs will be performed by Daimler Truck North America authorized service facilities.

There are approximately 1,054 vehicles involved in this campaign.

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

Part DescriptionPart NumberQty.
ARM-WINDSHIELD WIPER,LHA22-78787-0001 ea
ARM-WINDSHIELD WIPER,RHA22-78787-0011 ea
BLANK COMPLETION STICKERWAR2601 ea

 

Wiper Arm Replacement

1. Check the base label (Form WAR259) for a completion sticker for FL926 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger door about 12 inches (30 cm) below the door latch. If a sticker is present, no work is needed. If there is no sticker, proceed with the next step.

2. Park the vehicle on a level surface, shut down the engine, and apply the parking brake. Chock the tires.

 

NOTE: There are index marks on the windshield to show the location when the wiper blades are correctly parked.

3. Check that the wiper blades are parked. If necessary, park them by turning the wiper switch ON, and then OFF with the ignition key in the ON position.

4. Open the hood.

WARNING
Disconnect the wiper motor electrical connector before working on the wiper linkage. This will prevent the windshield wiper motor from cycling. The motor could cycle if the wiper linkage driveshaft is forced out of the parked position, which could result in personal injury.

5. Disconnect the wiper motor electrical connector. For instructions, see Group 82 of the 47X & 49X Workshop Manual.

6. If needed, disconnect the washer hoses from the wiper arms.

7. Using a small screw driver, lift the wiper arm off the glass and pull the locking clip out. See Fig. 1. Then lower the arm and pull it off the splined shaft.

 

8. Clean the grease on the splined area.

9. Inspect the date stamping on the wiper arm. See Fig. 2.

 

10. Check the date stamping on the wiper arm.

Is the date stamping #21, or newer?

YES → Install the existing wiper arms in the parked position so they are aligned with the index marks on the windshield. Then go to step 18.

NO → Go to the next step.

11. Replace the wiper arm with the new wiper arm that has date stamping #21 or newer.

NOTE: Both wiper arms—having old and new date stamping—bear the same part number.

12. Remove the rubber washer hose from the plastic connection at the rain tray. Observe the rubber washer hose routing before removing.

13. Depress the retaining clip on the wiper blade assembly and slip the blade assembly out of the hook on the wiper arm.

14. Slide the wiper blade assembly into the hook on the new wiper arm until it locks in place.

15. Install the rubber washer hose on the plastic connection at the rain tray.

16. With the wiper arm locked in the up position, install the arm on the wiper transmission shaft spline. The wiper arm is keyed to the shaft in one location only.

17. Install the wiper arms in the parked position so they are aligned with the index marks on the windshield.

18. Verify that the wiper blades are in the correct location, then lift the wiper arm off the glass and slide the locking clip in. See Fig. 1. Lower the arm.

19. If disconnected, connect the washer hoses at the wiper arms.

20. Verify the wiper and the sprayer function correctly.

21. Close the hood.

22. Clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL926 (Form WAR260), indicating this work has been completed.

 


Chronology :

In February 2022, DTNA became aware of some number of wiper arm linkage failures reported from the field on newly introduced vehicles. In that same month, based on the report DTNA promptly opened an investigation. During the investigation, DTNA received notice from TRICO our windshield wiper arm supplier of a tooling issue leading to the defect. Out of an abundance of caution as soon as the scope and magnitude of the defect were determined, in March 2022, DTNA reasonably decided to conduct a voluntary safety recall. DTNA has received 12 warranty claims between 3/16/2021-3/19/2022 and 1 field report on Dec 10, 2021 related to the defect. Following its initial 573 report in March 2022, DTNA continued to investigate this issue. On May 2, 2022, out of an abundance of caution, DTNA added a model of vehicle to the population and expanded the population to ensure that the population includes all vehicles that could have the compromised part; the correct US population is shown above. On May 5, 2022, DTNA amended the chronology with an updated summary of warranty claims and field reports on US vehicles.

 


3 Affected Products

Vehicle

MAKEMODELYEAR
WESTERN STAReBay logo49X2020-2022

 


18 Associated Documents

Recall Acknowledgement

RCAK-22V230-7739.pdf 645.73KB

 


Defect Notice 573 Report

RCLRPT-22V230-4873.PDF 213.561KB

 


Defect Information Report

RMISC-22V230-7516.pdf 756.613KB

 


Updated Defect Information Report

RMISC-22V230-1670.pdf 756.863KB

 


Recall 573 Report – May 2, 2022

RCLRPT-22V230-7187.PDF 214.208KB

 


Amended Defect Information Report

RMISC-22V230-2016.pdf 807.62KB

 


Amended Defect Information Report

RMISC-22V230-5709.pdf 761.613KB

 


Recall 573 Report – April 27, 2022

RCLRPT-22V230-9492.PDF 214.048KB

 


Recall 573 Report – May 5, 2022

RCLRPT-22V230-5489.PDF 214.249KB

 


Amended Defect Information Report

RMISC-22V230-1939.pdf 807.827KB

 


Interim Owner Notification Letter(Part 577)

RIONL-22V230-9169.pdf 299.123KB

 


Owner Notification Letter(Part 577)

RCONL-22V230-6320.pdf 245.061KB

 


Amended Defect Information Report

RMISC-22V230-9798.pdf 808.615KB

 


Recall 573 Report – June 8, 2022

RCLRPT-22V230-2528.PDF 214.252KB

 


Recall Quarterly Report #1, 2022-2

RCLQRT-22V230-4170.PDF 211.142KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V230-1433.pdf 164.627KB

 


Recall Quarterly Report #2, 2022-3

RCLQRT-22V230-9212.PDF 211.239KB

 


Recall Quarterly Report #3, 2022-4

RCLQRT-22V230-6075.PDF 211.329KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V230&docType=RCL

 


 

SaleBestseller No. 1
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  • Over 15 Years Of Trusted Quality - Conventional wiper blades that have stood the test of time, meeting or exceeding all original equipment manufacturers' standards for quality and durability
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  • All Natural Rubber Squeegee - Resists cracking, splitting, and tearing caused by various hot and cold weather conditions, windshield wiper fluid, and road salt
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  • Improved Driving Visibility And Safety - Multiple pressure points and embedded friction reducers enable even pressure distribution across the length of the blade helping to deliver a clean wipe
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Rain-X 810363 Repellency Water Repellent Wiper Blades, 22" Windshield Wipers (Pack of 2), All Weather Streak-Free for Enhanced Visibility w/Water Repellency Formula [Amazon Exclusive]
  • Patented Rain Repellent Technology: Repellency blade clears your windshield while applying Rain-X water repellent, helping rain, sleet, and snow slide off for better visibility.
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  • Quick Setup with Wide Vehicle Compatibility: Featuring a universal adapter that fits 96% of vehicles, installation is fast and simple. Need help? Just scan the QR code on the back for a step-by-step video guide.
  • Next-Gen Beam Blade Technology: Engineered for a smooth, streak-free wipe with even pressure across the entire blade, perfectly contoured to your windshield’s curve.
  • All-Weather Performance & Installation Tip: Built for harsh weather, this blade delivers a long-lasting, streak-free wipe in rain, snow, and ice. FOR BEST RESULTS, remove the yellow squeegee cover after installation.
SaleBestseller No. 3
Rain-X 820148 WeatherBeater Wiper Blades, 24" and 18" Windshield Wipers, Automotive Replacement Windshield Wiper Blades That Meet Or Exceed OEM Quality And Durability Standards, (Set of 2)
  • Over 15 Years Of Trusted Quality - Conventional wiper blades that have stood the test of time, meeting or exceeding all original equipment manufacturers' standards for quality and durability
  • Ease Of Installation - Comes equipped with a pre-installed multi-adapter for easy installation on most vehicles that require different wiper blade arm types
  • All Natural Rubber Squeegee - Resists cracking, splitting, and tearing caused by various hot and cold weather conditions, windshield wiper fluid, and road salt
  • Traditional Blade Structure - Built with a galvanized steel frame that provides long-lasting strength and durability and prevents rust and corrosion
  • Improved Driving Visibility And Safety - Multiple pressure points and embedded friction reducers enable even pressure distribution across the length of the blade helping to deliver a clean wipe
SaleBestseller No. 4
Rain-X 810352 Repellency Water Repellent Wiper Blades, 26" & 20" Windshield Wipers, All Weather Streak-Free for Enhanced Visibility w/Water Repellency Formula [Amazon Exclusive]
  • Patented Rain Repellent Technology: Repellency blade clears your windshield while applying Rain-X water repellent, helping rain, sleet, and snow slide off for better visibility.
  • Enhanced Visibility for Safer Driving: Experience the benefit of advanced visibility, water beads up and slides away while driving, giving you clearer sightlines and added confidence in any weather.
  • Quick Setup with Wide Vehicle Compatibility: Featuring a universal adapter that fits 96% of vehicles, installation is fast and simple. Need help? Just scan the QR code on the back for a step-by-step video guide.
  • Next-Gen Beam Blade Technology: Engineered for a smooth, streak-free wipe with even pressure across the entire blade, perfectly contoured to your windshield’s curve.
  • All-Weather Performance & Installation Tip: Built for harsh weather, this blade delivers a long-lasting, streak-free wipe in rain, snow, and ice. FOR BEST RESULTS, remove the yellow squeegee cover after installation.
Bestseller No. 5
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Last update on 2026-06-19 / Affiliate links / Images from Amazon Product Advertising API


 

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