22PBB – Steering Fasteners May Fail – 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, & 579

April 25, 2022 NHTSA CAMPAIGN NUMBER: 22V277000

Steering Fasteners May Fail

Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

 

NHTSA Campaign Number: 22V277

Manufacturer PACCAReBay logo Incorporated

Components STEERING

Potential Number of Units Affected 17,641

 

Summary

PACCAReBay logo Incorporated (PACCAReBay logo) is recalling certain 2018-2020 KenwortheBay logo T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 PeterbilteBay logo 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The DanaeBay logo D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

 

Remedy

Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact KenwortheBay logo customer service at 1-425-828-5888 and PeterbilteBay logo customer service at 1-940-591-4220. PACCAReBay logo’s numbers for this recall are 22 PBB and 22 KWB.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

8/10/2020: Safety & Compliance received notification of field failure

8/12/2020: DanaeBay logo notified and requested parts to be sent to them

8/27/2020: Weekly meetings started with DanaeBay logo

9/17/2020: First DanaeBay logo bench test set up

9/25/2020: Issue discussed at NHTSA quarterly meeting

11/5/2020: Reviewed DanaeBay logo bench testing and instrumented vehicle data

1/25/2021: Continued weekly reviews with DanaeBay logo testing attempting to replicate field issues

2/3/2021: Update given to NHTSA during quarterly meeting

3/4/2021: Customer review list provided to DanaeBay logo for inspections

3/26/2021: 1st customer Inspection completed with no issues found

4/20/2021: 2nd customer inspection completed, no issues found

5/20/2021: Revised DanaeBay logo bench test set up reviewed

5/26/2021: Update given to NHTSA during quarterly meeting

6/3/2021: 3rd customer inspection completed, 118 truck inspected to date

6/24/2021: 4th & 5th customer inspections completed, 158 total inspections, no issues

7/8/2021: DanaeBay logo took customer truck with previous failure for track instrumentation

8/12/2021: Non-failed knuckles returned from field to check bolt tension

9/3/2021: Update given to NHTSA during quarterly meeting

9/23/2021: DanaeBay logo visited customer measured bolt tension and replaced bolts in 15 units

9/30/2021: DanaeBay logo visited KW plant and measured many drag link angles

10/7/2021: Bench test suspended and to be reconfigured

12/9/2021: Bench test reconfigured and began running series of new tests

1/6/2022: 4 bench tests completed and 2 in progress

1/20/2022: RH turn testing suspended with high cycle count and no failures

2/17/2022: 7 LH tests complete and two in progress

3/3/2022: 12 LH tests completed and 1 in progress

3/16/2022: Update given to Joint Safety Committee

3/24/2022: Update given to NHTSA during quarterly meeting

3/31/2022: 17 LH tests completed and 2 in progress

4/14/2022: 29 LH tests completed including 5 E-series baseline tests and 1in progress.

4/18/2022: Joint Safety Committee determines a recall will be initiated

 


56 Affected Products 

Vehicles

MAKEMODELYEAR
KENWORTHeBay logoT2702018-2020
KENWORTHeBay logoT3702018-2020
KENWORTHeBay logoT4402018-2020
KENWORTHeBay logoT4702018-2020
KENWORTHeBay logoT6602018-2019
KENWORTHeBay logoT6802018-2020
KENWORTHeBay logoT8002018-2020
KENWORTHeBay logoT8802018-2020
KENWORTHeBay logoW9002018-2020
KENWORTHeBay logoW9902018-2020
PETERBILTeBay logo3302018-2020
PETERBILTeBay logo3372018-2020
PETERBILTeBay logo3482018-2020
PETERBILTeBay logo3652018-2020
PETERBILTeBay logo3672018-2020
PETERBILTeBay logo3892018-2020
PETERBILTeBay logo5202018-2020
PETERBILTeBay logo5672018-2020
PETERBILTeBay logo5792018-2020

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-22V277-9255.PDF 214.286KB

 


Recall Acknowledgement

RCAK-22V277-4681.pdf 646.156KB

 


Recall 573 Report-Amendment 1 – 06/03/2022

RCLRPT-22V277-6936.PDF 214.286KB

 


Recall 573 Report-Amendment 2 – 06/07/2022

RCLRPT-22V277-2446.PDF 214.475KB

 


Recall 573 Report-Amendment 1 – 06/03/2022

RCLRPT-22V277-6216.PDF 214.286KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V277-8906.pdf 329.818KB

 


Safety Bulletin

RCSB-22V277-7739.pdf 5339.17KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V277-6974.pdf 158.602KB

 


Safety Bulletin

RCSB-22V277-2309.pdf 124.873KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V277-9922.pdf 159.44KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V277-0593.PDF 211.139KB

 


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