Damaged Cooktop Control Valves May Leak Gas – 2021-2022 Coachmen Galleria, Beyond, & Nova Motorhomes

May 20, 2022 NHTSA CAMPAIGN NUMBER: 22V361000

Damaged Cooktop Control Valves May Leak Gas

A gas leak in the presence of an ignition source can increase the risk of a fire.

 

NHTSA Campaign Number: 22V361

Manufacturer Forest RivereBay logo, Inc.

Components EQUIPMENT

Potential Number of Units Affected 162

 

Summary

Forest RivereBay logo, Inc. (Forest RivereBay logo) is recalling certain 2021-2022 Coachmen Galleria, Beyond, and NovaeBay logo motorhomes, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.

 

Remedy

Dealers will replace the cooktop, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Forest RivereBay logo Customer Service Phone Number 1-574-825-6319. Forest RivereBay logo’s number for this recall is 51-1513.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Forest RivereBay logo has decided that a safety defect exists in certain 2021-2022 Coachmen Beyond, Galleria and NovaeBay logo Class B Recreational Vehicles. Forest RivereBay logo is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest RivereBay logo apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest RivereBay logo.

 

The identified VIN referenced in the attached document(s).

The designated Date range of production is 8/1/2020 through 5/12/2022.

 

DEFECT/NONCOMPLIANCE:

Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.”

 

EVALUATION OF RISK:

Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user.

 

SERVICE PROCEDURE:

Dealership Service Department procedures for addressing Dometic Recall 22E021 can be found on Dealer Connect.

 

ACTIONS NEEDED:

Dealers/Service Centers will need to fill out the Remedy Kit Request Form and send to Dometic at Recall.Cooktop[email protected] in order to receive the replacement cooktop. If you are unsure, whether the cooktop has a serial number that is in the recall or if you have any questions, please call Dometic at 888-943-4905 or 574- 389-3713 or email  Recall.Cooktop[email protected]. The Remedy Kit Request form is located on Dealer Connect.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest RivereBay logo has decided that a defect, which relates to the motor vehicle safety, exists in certain 2021-2022 Coachmen Beyond, Galleria and NovaeBay logo Class B Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

Per Dometic Recall 22E021; “The burner control valve, mated directly to the control knob via the valve stem, on the cooktop may leak gas.”

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

Per Dometic Recall 22E021, “There is an increased risk of fire and injury. The detailed description of the potential safety-related defect is associated with the burner control valve where the valve stem is located directly behind the cooking knob of the cooktops. There is a potential for the gas leak behind the control knob to ignite and create a small pilot flame and present a possibility of a burn to the user.

 

WHAT SHOULD YOU DO?

Please see the attached letter from Dometic Corporation.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Dometic Corporation
5155 Verdant Dr.
Elkhart, IN 46516

 

WHAT IF YOU NO LONGER OWN THIS VEHICLE?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY FOREST RIVEReBay logo ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your Forest RivereBay logo Representative listed below:

CONTACTPHONE
DOMETIC CUSTOMER SERVICE(888) 943-4905
COACHMEN CUSTOMER SERVICE(574) 825-6319

 


Chronology :

On May 11, 2022, Forest Rivers Office of Corporate Compliance (OCC) received an email from NHTSA stating that on May 3, 2022 Dometic Corporation notified NHTSA that a safety defect exists in certain 2-burner Cooktops, model numbers CE99-ZF and PI8022. Specifically, the burner control valves may become damaged, causing a gas leak. The purpose of this message is to make your company aware of this recall decision and to request your company file its corresponding recall notification with NHTSA and conduct, in coordination with your supplier if possible, a recall campaign of your vehicles. OCC advised NHTSA we had not received notification from Dometic and would reach out to Dometic.

On May 12, 2022, Forest RivereBay logo reached out to Dometic to obtain information related to this recall. Forest RivereBay logo received an advance copy of the notification after requesting it from Dometic.

On May 13, 2022, Forest RivereBay logo received purchasing records from Dometic and began researching to determine if any vehicles were involved.

On May 18, 2022, Forest Rivers Office of Corporate Compliance (OCC) was able to identify vehicles involved by using the purchasing records supplied by Dometic and Forest Rivers Manufacturing records.

On May 20, 2022, Forest Rivers Corporate Recall Committee voted to Recall
A-1 On May 19, 2022, Dometic provided Forest RivereBay logo with an updated sales order listing. According to Dometic, Forest RivereBay logo’s scope is August 1, 2020, through May 12, 2022. Forest RivereBay logo began to research the additional
population.

On May 27, 2022, Forest Rivers Office of Corporate Compliance amended the recalls’ population and beginning and ending dates of production.

 


22E021 – Damaged Cooktop Control Valves May Leak Gas – Dometic 2-Burner Cooktops

 

http://oemdtc.com/8418/22e021-damaged-cooktop-control-valves-may-leak-gas-dometic-2-burner-cooktops

 


6 Affected Products

Vehicles

MAKEMODELYEAR
COACHMENBEYOND2021-2022
COACHMENGALLERIA2021-2022
COACHMENNOVAeBay logo2021-2022

 


15 Associated Documents

Recall Acknowledgement

RCAK-22V361-5569.pdf 727.826KB

 


Miscellaneous Document – Dometic Cooktop 22E021 Final Owner Letter 220505

RMISC-22V361-9114.pdf 254.652KB

 


Miscellaneous Document – Dometic Final OEM Letter 220425

RMISC-22V361-7712.pdf 138.919KB

 


Defect Notice 573 Report

RCLRPT-22V361-9658.PDF 215.866KB

 


Recall 573 Report – 5/27/2022

RCLRPT-22V361-2198.PDF 216.654KB

 


Remedy Instructions and TSB

RCRIT-22V361-1102.pdf 2385.118KB

 


Miscellaneous Document-Cooktop Recall 22E021 Remedy Response Card

RMISC-22V361-2699.pdf 149.028KB

 


Miscellaneous Document-Cooktop 22E021 Final Dealer Letter 220425

RMISC-22V361-2093.pdf 144.89KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V361-5804.pdf 207.612KB

 


Miscellaneous Document-Cooktop Recall 22E021 Remedy Kit Request Form 5.06.22

RMISC-22V361-2094.pdf 23.268KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V361-4863.pdf 171.691KB

 


Recall Quarterly Report #1, 2022-2

RCLQRT-22V361-7170.PDF 211.136KB

 


Recall Quarterly Report #2, 2022-3

RCLQRT-22V361-1160.PDF 211.228KB

 


Recall Quarterly Report #2, 2022-3

RCLQRT-22V361-1640.PDF 211.23KB

 


Recall Quarterly Report #3, 2022-4

RCLQRT-22V361-5153.PDF 211.323KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V361&docType=RCL

 


 

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Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

 


 

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