FL935 – Incorrect Tire Pressure Monitoring Information – 2017-2022 FCCC XC Chassis

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Defect / Noncompliance Information Report (Section 573.6) FL935 Date of Submission: May 27, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: x Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2017 Model Yr. End: 2022 Make: FCCC Model: XC Chassis Production Dates: Begin: 12/15/2015 End: 07/22/2021 Descriptive Information: The SpartanLync Tire Pressure Monitoring System (TPMS) with a certain software version can under certain conditions, report the maximum tire pressure and temperature values to the instrument panel. Basis for Determination of the Recall Population: Vehicles built with SpartanLync supplied TPMS systems and equipped with Multiplexed Cab Architecture within the production dates listed above. Number potentially involved: approx. 2549 Estimated percentage of involved with defect: 100% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: Incorrect tire temperature and/or pressure values could be reported on the instrument cluster under certain conditions. Describe the safety risk: In the event of an actual tire pressure or temperature event, the driver may not recognize an actual low tire pressure or high tire temperature condition, which may result in a crash. Identify any warning which can precede or occur: The values displayed are so far from normal and occur instantly, for example jumping several hundred degrees in a matter of seconds (which is not physically possible), that could be an indication that the issue is not a real tire problem but a mere TPMS anomaly. If applicable, identify the manufacture of the defective or noncompliant component.: Component Manufacturer: SpartanLync Component’s country of origin: Canada Business address: # 9, 1240 Burloak Drive, Burlington, ON Canada L7L 6B3 Business telephone number: 905-631-6800 Involved Components Component Name: MODULE-TPMS,CANBUS,J1939,500K Component Description: TPMS Control Module Component Part Number: 66-05404-001 / A66-02189-49D Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In July of 2020, DTNA became aware of two NHTSA VOQs for alleged erroneous readings for the Tire Pressure Monitoring System (“TPMS”). In coordination with NHTSA via DTNA’s voluntary safety evaluation list review process, DTNA began gathering information on the vehicles and circumstances of the events through its investigation process. DTNA performed a warranty search and found one warranty claim that matched the complaint alleged in the VOQ and received an additional complaint from the field. DTNA expanded its search for any additional field reports and warranty claims in an attempt to identify any other potential complaints. In the meantime, DTNA engineering began testing and evaluation efforts to duplicate the complainants’ circumstances and assess for possible variables between the chassis and second stage assembly processes. In early fall 2020, while working with the supplier, DTNA was able to duplicate and confirm the alleged complaint. With these findings, DTNA provided an update to NHTSA about its review of the topic and management direction. In or about October 2020, DTNA management reviewed the topic and subsequently voted not to issue a recall due to it not rising to the level of an unreasonable risk to Motor Vehicle Safety. In or about July 2021 NHTSA and DTNA began to reassess the topic based on an additional VOQ recently received. In late 2021 into early 2022 DTNA presented to NHTSA investigative details as to the TPMS’s system changes made in production to improve the systems signal strength and display of tire information to the driver. In March of 2022, DTNA issued Field Service Campaign SF644 to remedy the complainant descriptions of the issues with the early generation of the TPMS. DTNA considered that the issue may not meet some customers’ expectations and in the vein of customer satisfaction decided to perform a field service campaign to correct customer concerns. Via subsequent feedback and consideration with NHTSA’s assistance, DTNA decided out of an abundance of caution to issue the remedy action as a safety recall campaign. At this time and to the best of DTNA’s knowledge, the company is not aware of any deaths or injuries directly related to the potential false readings of the Tire Pressure Monitoring System X-Line RV chassis Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. The software for the TPMS control module will be updated by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 07/25/2022 Planned Dealer Notification End Date: 07/25/2022 Planned Owner Notification Begin Date: 07/25/2022 Planned Owner Notification End Date: 07/25/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes x No Manufacturer’s identification code for this recall (if applicable): FL935 DTNA Representative; Tiffani Torgeson Manager, Compliance and Regulatory Affairs

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P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax July 2022 Daimler Truck North America LLC NorthAmericaLLC DaimlerTruck IMPORTANT SAFETY RECALL See enclosed VIN list Subject: FCCC XC Valor Tire Pressure Monitoring System This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation (FCCC), has decided that a defect which relates to motor vehicle safety exists on certain model years 2017-2022 Freightliner Custom Chassis Corporation XCM, XCP, XCR, and XCS vehicles manufactured December 15, 2015, through July 22, 2021. Please contact an authorized DTNA dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. The Recall will take approximately one hour and will be performed at no charge to you. To locate an authorized dealer, search online at https://northamerica.daimlertruck.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address, [email protected]. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to www.nhtsa.gov. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure The TPMS controller will be updated with new software, and certain units will receive a longer antenna mounting bracket to extend the rear antenna downward. Repairs will be performed, at no charge, by DTNA authorized service facilities. FL935A-C NHTSA #22V-379 The tire pressure monitoring system (TPMS) may display incorrect information, such as maximum temperature and tire pressure, and/or a message that the tires are under or over-inflated. The information displayed by the TPMS may misinform or confuse the driver, increasing the risk of a crash. Reimbursement to Customers for Repairs Performed Prior to Recall P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone 503.745.9009 Fax Daimler Truck North America LLC NorthAmericaLLC DaimlerTruck If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter.

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The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Page 1 of 1 Daimler Truck North America LLC SUBJECT: FL935 TPMS Recall – Replacing SF644x WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner Dealers – U.S. and Canada Western Star and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect REF #: ICI22-030 Effective: 07/18/2022 Release: 07/18/2022 This letter is to inform you that recall FL935 is replacing field service campaign SF644. On 7/18/2022, SF644 will be terminated and FL935 will be activated. If you already have SF644 repairs complete with a repair date of 7/18/2022 or earlier, then you may still submit an SF644 claim. Any repairs performed after 7/18/2022 must follow the FL935 recall bulletin and be filed as an FL935 recall claim. If you submit an SF644 claim, please inform the warranty campaigns group via a WSC ticket that you have done so. This will alert us to enter a closing administrative claim on FL935 since you have already completed the repair under SF644. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the Warranty Support Center (WSC) Link on DTNAConnect.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-379 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : MAY 26, 2022 NHTSA Recall No. : 22V-379 Manufacturer Recall No. : FL935 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 2,549 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2022 FCCC XC Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : Vehicles built with SpartanLync supplied TPMS systems and equipped with Multiplexed Cab Architecture within the production dates listed above. Production Dates : DEC 15, 2015 – JUL 22, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Incorrect tire temperature and/or pressure values could be reported on the instrument cluster under certain conditions. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of an actual tire pressure or temperature event, the driver may not recognize an actual low tire pressure or high tire temperature condition, which may result in a crash. Description of the Cause : NR Identification of Any Warning that can Occur : The values displayed are so far from normal and occur instantly, for example jumping several hundred degrees in a matter of seconds (which is not physically possible), that could be an indication that the issue is not a real tire problem but a mere TPMS anomaly. Involved Components : Part 573 Safety Recall Report 22V-379 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : MODULE-TPMS,CANBUS,J1939,500K Component Description : TPMS Control Module Component Part Number : 66-05404-001 Component Name 2 : MODULE-TPMS,CANBUS,J1939,500K Component Description : TPMS Control Module Component Part Number : A66-02189-49D Supplier Identification : Component Manufacturer Name : SpartanLync Address : NR Burlington Foreign States L7L 6B3 Country : Canada Chronology : In July of 2020, DTNA became aware of two NHTSA VOQs for alleged erroneous readings for the Tire Pressure Monitoring System (“TPMS”). In coordination with NHTSA via DTNA’s voluntary safety evaluation list review process, DTNA began gathering information on the vehicles and circumstances of the events through its investigation process. DTNA performed a warranty search and found one warranty claim that matched the complaint alleged in the VOQ and received an additional complaint from the field. DTNA expanded its search for any additional field reports and warranty claims in an attempt to identify any other potential complaints. In the meantime, DTNA engineering began testing and evaluation efforts to duplicate the complainants’ circumstances and assess for possible variables between the chassis and second stage assembly processes. In early fall 2020, while working with the supplier, DTNA was able to duplicate and confirm the alleged complaint. With these findings, DTNA provided an update to NHTSA about its review of the topic and management direction. In or about October 2020, DTNA management reviewed the topic and subsequently voted not to issue a recall due to it not rising to the level of an unreasonable risk to Motor Vehicle Safety. In or about July 2021 NHTSA and DTNA began to reassess the topic based on an additional VOQ recently received. In late 2021 into early 2022 DTNA presented to NHTSA investigative details as to the TPMS’s system changes made in production to improve the systems signal strength and display of tire information to the driver. In March of 2022, DTNA issued Field Service Campaign SF644 to remedy the complainant descriptions of the issues with the early generation of the TPMS. DTNA considered that the issue may not meet some customers’ expectations and in the vein of customer satisfaction decided to perform a field service campaign to correct customer concerns. Continued in the attachment Part 573 Safety Recall Report 22V-379 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The software for the TPMS control module will be updated by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : JUL 25, 2022 – JUL 25, 2022 Planned Owner Notification Date : JUL 25, 2022 – JUL 25, 2022 * NR – Not Reported

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