22-093-CUC – Bracket May Interfere with Seat Belt Pretensioner – 2017-2018 Micro Bird G5 School Buses

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Recall 22-093-CUC / NHTSA Recall 22V396 IMPORTANT SAFETY RECALL NOTICE – 22V396 This notice applies to your vehicle(s) appearing on the attached list July 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Micro Bird has decided that a defect which relates to motor vehicle safety exists in certain G5 models, year models 2017-2018, built on Ford chassis, and manufactured between June 1, 2017, and February 11, 2019. So that we can notify you of recalls affecting your vehicle(s), it is important that you inform us of any change or error in your mailing address, vehicle ownership or status. (Please use the form at the bottom of this letter) In vehicles built with an elevated floor and equipped with an electrically adjustable driver’s seat, the driver’s seat may have been installed with a bracket that may be incompatible with the pretensioner mechanism that tightens the seat belt, notably in case of frontal impact accident. In case of impact, if the function of the pretensioner mechanism is impaired, protection of the occupant may be lessened, enhancing the risks of injury. To complete this recall, locate the unit(s) in your fleet that appear on the attached List of Recalled Vehicles and inspect the vehicles according to the attached instructions to determine whether the incompatible bracket was used during the driver’s seat installation. If the inspection reveals that the incompatible bracket was used, please contact a Micro Bird dealer to make an appointment to have the situation corrected, free of charge. Visit https://www.microbird.com/dealers to locate a Micro Bird dealer near you. If the inspection confirms that the driver’s seat has been installed correctly, please complete the form section of the List of Recalled Vehicles for each of your vehicles, and once signed and dated, submit it to the Recall portal at https://supportclient.microbird.com on the Form tab for Recall 22-093-CUC. Note: If you have never registered on our Recall portal, use your Portal D that appears on the List of Recalled Vehicles to create a User Account. Once created, you will only need your email address and password to access your User Account. If you already have a User Account, no Portal ID appears on your List of Recalled vehicles. If not possible to have your vehicle corrected at a Micro Bird dealer: 1- Contact Micro Bird at [email protected], using 22-093-CUC or 22V396 in the Subject area, to order parts and correction instructions 2- Please have the correction applied at a certified garage. 3- Complete, for each of your vehicles, and sign, the form section of the List of Recalled Vehicles included with this Notification. 4- Once you have completed or declined the recall for all your vehicles, for reimbursement, transmit the completed and signed List of Recalled Vehicles and your detailed invoice(s) to a Micro Bird dealer. We evaluate that it may take three (3) hours to repair your vehicle. Micro Bird Corporation Inc., 3000 Girardin, Drummondville (Quebec) J2E 0A1 Micro Bird Corporation will reimburse parts and labor to mitigate this recall, but it will be your responsibility as owner to inspect your vehicle(s) and, if the defect is detected, to contact a Micro Bird dealer to have the defect corrected. Please send any question or concern regarding this recall campaign to [email protected], using 22-093-CUC or 22V396 in the Subject area. If you have leased this vehicle to another person or organization, you must forward this letter to the lessee within ten (10) days We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Should Micro Bird Corporation Inc. fail or be unable to remedy the situation without charge, you may contact: Associate Administrator, National Highway Traffic Safety Administration 1200 New Jersey Ave S.E., Washington, DC 20590 Phone: (888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov Changed address or sold the vehicle? If you have changed address, or have sold the vehicle, please complete this form, and send it to Micro Bird Corp. by email at [email protected], using 22-093-CUC or 22V396 in the Subject area. The information you provide will be used to update our files and, if needed, notify the new owner about this recall. Recall 22-093-CUC / NHTSA Recall # 22V396 DO NOT COMPLETE THIS SECTION UNLESS: Your company changed its name, moved, or no longer own this vehicle. Vehicle serial number: ____________________________________________ ❑ This vehicle was stolen. ❑ This vehicle was destroyed. ❑ The company changed its name or moved (indicate the new name/address and phone number): ❑ I no longer own the vehicle (indicate the name/address and phone number of new owner). Complete the following section only if your company has changed its name or moved or to provide the name and address of the new owner Name: Address: City: State: Phone: Zip code: Signature: Date:

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DATE: July 2022 TO: Micro Bird Distributors SUBJECT: Recall 22-093-CUC /NHTSA # 22V396 FROM: Marie Claude Gagnon, Product Certification and Specification Specialist, Micro Bird Inc. This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Micro Bird has decided that a defect which relates to motor vehicle safety exists in certain G5 models, year models 2017-2018, built on Ford chassis, and manufactured between June 1, 2017, and February 11, 2019. In vehicles built with an elevated floor and equipped with an electrically adjustable driver’s seat, the driver’s seat may have been installed with a bracket that may be incompatible with the pretensioner mechanism that tightens the seat belt, notably in case of frontal impact accident. In case of impact, if the function of the pretensioner mechanism is impaired, protection of the occupant may be lessened, enhancing the risks of injury. To complete this recall, owners will contact you to make an appointment if the repair is necessary. Please note that if an owner cannot have you correct their vehicles, they will submit their reimbursement request to you. We request that you apply for reimbursement, either for corrections you have completed or for owner’s reimbursement request, via the GOLs claim system with detailed invoices and completed List(s) of Recalled Vehicles so we can update our files. Micro Bird Corporation will provide instructions and parts and reimburse labor to mitigate this recall at no charge. The allotted time to correct the defect is three (3) hours per vehicle. We apologize for any inconvenience this action may have caused and we thank you for your cooperation.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-396 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Corp. Micro Bird, Inc. Submission Date : JUN 06, 2022 NHTSA Recall No. : 22V-396 Manufacturer Recall No. : 22-093-CUC Manufacturer Information : Manufacturer Name : Corp. Micro Bird, Inc. Address : 3000, Rue Girardin Drumondville, Quebec 00 J2E 0A1 Company phone : 819-477-2012 Population : Number of potentially involved : 3 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2018 Micro Bird G5 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Adjustable driver’s seat in vehicles built with an elevated floor, may have been installed with the wrong bracket. Production Dates : JUN 01, 2017 – FEB 11, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The driver’s seat may have been installed with a bracket that may be incompatible with the pretensioner mechanism that tightens the seat belt, notably in case of frontal impact accident. If so, the bracket may impair the efficacity of the pretensioner mechanism. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In case of a frontal impact, if the function of the pretensioner mechanism is impaired, protection of the occupant would be lessened, enhancing the risks of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-396 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Adjustable Driver Seat Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On January 11, 2022, our electric heated driver’s seat provider communicated with us to understand why we order the bracket used to install their seat on GM chassis with driver’s seat ordered for Ford chassis. Investigation is immediately started to determine how these supplemental brackets are used and in what circumstances. The risks and consequences of installing the wrong bracket is also investigated. It is decided to stop using the GM bracket with driver’s seats installed in vehicles built on Ford chassis until further notice. Investigation allowed us to determine that the bracket in question was ordered when an electrically adjustable driver’s seat was installed on a bus having an elevated floor. On May 31, 2022, it is decided to make permanent the instruction to not use the GM bracket in vehicles built on Ford chassis and to recall the vehicles built with an elevated floor and equipped with electrically adjustable driver’s seats, regardless on whether we could determine whether the GM bracket was installed or not. We have not received any claim regarding this issue nor has any incident causing injury or damages been reported. Description of Remedy : Description of Remedy Program : Micro Bird Corporation will provide parts and instructions on how to inspect the vehicle to determine what bracket was installed and how to correct the defect if present. It will be the responsibility of the bus owners to contact a Micro Bird dealer to have their vehicle(s) corrected How Remedy Component Differs from Recalled Component : NR Part 573 Safety Recall Report 22V-396 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification will be sent by email to dealers and to owners in writing Planned Dealer Notification Date : JUN 30, 2022 – JUL 11, 2022 Planned Owner Notification Date : JUL 25, 2022 – JUL 29, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-396 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Corp. Micro Bird, Inc. Submission Date : JUN 17, 2022 NHTSA Recall No. : 22V-396 Manufacturer Recall No. : 22-093-CUC Manufacturer Information : Manufacturer Name : Corp. Micro Bird, Inc. Address : 3000, Rue Girardin Drumondville, Quebec 00 J2E 0A1 Company phone : 819-477-2012 Population : Number of potentially involved : 3 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2017-2018 Micro Bird G5 Vehicle Type : Body Style : Power Train : NR Descriptive Information : Adjustable driver’s seat in vehicles built with an elevated floor, may have been installed with the wrong bracket. Production Dates : JUN 01, 2017 – FEB 11, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The driver’s seat may have been installed with a bracket that may be incompatible with the pretensioner mechanism that tightens the seat belt, notably in case of frontal impact accident. If so, the bracket may impair the efficacity of the pretensioner mechanism. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In case of a frontal impact, if the function of the pretensioner mechanism is impaired, protection of the occupant would be lessened, enhancing the risks of injury. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-396 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Adjustable Driver Seat Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On January 11, 2022, our electric heated driver’s seat provider communicated with us to understand why we order the bracket used to install their seat on GM chassis with driver’s seat ordered for Ford chassis. Investigation is immediately started to determine how these supplemental brackets are used and in what circumstances. The risks and consequences of installing the wrong bracket is also investigated. It is decided to stop using the GM bracket with driver’s seats installed in vehicles built on Ford chassis until further notice. Investigation allowed us to determine that the bracket in question was ordered when an electrically adjustable driver’s seat was installed on a bus having an elevated floor. On May 31, 2022, it is decided to make permanent the instruction to not use the GM bracket in vehicles built on Ford chassis and to recall the vehicles built with an elevated floor and equipped with electrically adjustable driver’s seats, regardless on whether we could determine whether the GM bracket was installed or not. We have not received any claim regarding this issue nor has any incident causing injury or damages been reported. Part 573 Safety Recall Report 22V-396 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Micro Bird Corporation will provide parts and instructions on how to inspect the vehicle to determine what bracket was installed and how to correct the defect if present. It will be the responsibility of the bus owners to contact a Micro Bird dealer to have their vehicle(s) corrected. Owners who have incurred costs to obtain a remedy for the defect addressed by this recall campaign within a reasonable time in advance of notification, may submit their claims to Micro Bird. Reimbursement, in part or in full, will be provided upon approval of the claim. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Notification will be sent by email to dealers and to owners in writing Planned Dealer Notification Date : JUN 30, 2022 – JUL 11, 2022 Planned Owner Notification Date : JUL 25, 2022 – JUL 29, 2022 * NR – Not Reported

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