June 28, 2022 NHTSA CAMPAIGN NUMBER: 22V461000
Steering arm fastener failure can result in a loss of steering control, and increase the risk of a crash.
NHTSA Campaign Number: 22V461
Manufacturer Custom Fire Apparatus, Inc.
Components STEERING
Potential Number of Units Affected 1
Summary
Custom Fire Apparatus, Inc. (Custom Fire) is recalling one 2018 Peterbilt
348 fire truck. The Dana D-series axle steering arm fasteners that attach the steering arm to the steering knuckle may fail.
Remedy
No remedy has been established at this time. The interim owner notification letter was mailed on June 28, 2022. A second letter will be mailed once the remedy is available. Owners may contact Custom Fire’s customer service at 1-800-443-8851. Custom Fire’s number for this recall is 22V277.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
We have been notified by Peterbilt that there is a recall on your 2019 HazMat Vehicle built by Custom Fire Apparatus, Inc. on a Peterbilt chassis. There is a potential problem with the Dana D-series axle steer arm fasteners that may cause them to fail. At this time there is no action needed as Peterbilt awaits the repair procedure and parts. You will be notified by mail when all of this is available. Please see the enclosed notification from Peterbilt for full details.
If you have any questions or concerns, please feel free to contact Custom FIRE at 800-443-8851 or reach out to Peterbilt directly. There is also a QR code in the enclosed notification to easily locate the nearest Peterbilt Dealer.
Thank you for your attention to this matter. CustomFIRE will notify you as soon as a solution is reached.
Peterbilt has decided that a defect which relates to motor vehicle safety exists in certain 2018-2020 Model 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles equipped with a Dana D-Series front axle. The Dana D-Series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail. These cases are understood to have occurred during low speed maneuvering when steering forces are highest. The operator could be unaware of an issue with the steer arm fasteners, increasing the risk of a crash and/or personal injury.
What is the problem?
The Dana D-Series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail.
What will your dealer do?
When the repair procedure and parts are available, your dealer will replace the necessary parts per the decided repair procedure.
What should you do?
There is no action required on your part at this time. You will receive a letter notifying you when the repair procedure and parts are available.
Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Currently, the repair procedure is unavailable to correct this condition. However, Peterbilt is required to notify customers of the existence of the identified safety defect. You will be notified by mail when the repair procedure and parts become available.
If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Service Department.
If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle safety Hotline at 1-888-327-4236 (Try: 1-800-424-9153); or go to https://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and address changes to PBDiv.Warranty.Docs@paccar.com.
We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| CUSTOM FIRE | PETERBILT 348 | 2018 |
5 Associated Documents
Recall 573 Report- 06/28/2022
RCLRPT-22V461-8939.PDF 212.432KB
Recall Acknowledgement
RCAK-22V461-1857.pdf 646.453KB
Defect Notice 573 Report
RCLRPT-22V461-8509.PDF 212.432KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V461-0625.pdf 577.947KB
Interim Owner Notification Letter(Part 577)
RIONL-22V461-3426.pdf 700.234KB
Latest Recalls Documents
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SEOCONTENT-STARTDear .
~:–~ -·~ -~~-” . }) Bu I It For LI f e ~–:–~ Customc::o[YJC ·<:~·.-,. ~;.–=c..=•a. ——–“-‘-··~– – Dear . Custom Fire Apparatus Inc. 509 681h Ave Osceola, WI 54020 800.443.8851 June 27, 2022 We have been notified by Peterbilt that there is a recall on your 2019 HazMat Vehicle built by Custom Fire Apparatus, Inc. on a Peterbilt chassis. There is a potential problem with the Dana D-series axle steer arm fasteners that may cause them to fail. At this time there is no action needed as Peterbilt awaits the repair procedure and parts. You will be notified by mail when all of this is available. Please see the enclosed notification from Peterbilt for full details. If you have any questions or concerns, please feel free to contact Custom FIRE at 800-443-8851 or reach out to Peterbilt directly. There is also a QR code in the enclosed notification to easily locate the nearest Peterbilt Dealer. Thank you for your attention to this matter. CustomFIRE will notify you as soon as a solution is reached. Custom Fire Apparatus, Inc. j [email protected] www.customfire.com ~1 ~
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June 24, 2020 IMPORTANT SAFETY RECALL Interim Notification Subject: Safety Recall: 22PBB – Dana Front Axle Steer Arm Fasteners NHTSA: 22V277 EXPIRATION DATE: NONE This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page. Dear Peterbilt Customer, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Peterbilt has decided that a defect which relates to motor vehicle safety exists in certain 2018-2020 Model 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles equipped with a Dana D-Series front axle. The Dana D-Series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail. These cases are understood to have occurred during low speed maneuvering when steering forces are highest. The operator could be unaware of an issue with the steer arm fasteners, increasing the risk of a crash and/or personal injury. What is the problem? What will your dealer do? What should you do? The Dana D-Series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail. When the repair procedure and parts are available, your dealer will replace the necessary parts per the decided repair procedure. There is no action required on your part at this time. You will receive a letter notifying you when the repair procedure and parts are available. Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Currently, the repair procedure is unavailable to correct this condition. However, Peterbilt is required to notify customers of the existence of the identified safety defect. You will be notified by mail when the repair procedure and parts become available. If you require further information about this recall, reimbursement of a pre-notification remedy associated with this recall, or experience any difficulty in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Service Department. If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and address changes to P8Div.Warranty.Docs@paccar.com. We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the highest levels of customer satisfaction and service expertise. We value yo”ur business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice. Sincerely, –vl/l,cll._. ‘?~ Michelle Ponsonby Director of Customer Service Peterbilt Motors Company Our records indicate that these vehicles are affected by 22PBB and are owned by CUSTOM FIRE APPARATUS INC. 2NP3HJ8X9LM652841 Scan this QR code to open the Peterbilt Dealer Locator.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-461 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Custom Fire Apparatus, Inc. Submission Date : JUN 28, 2022 NHTSA Recall No. : 22V-461 Manufacturer Recall No. : 22V277 Manufacturer Information : Manufacturer Name : Custom Fire Apparatus, Inc. Address : 509 68th Ave Osceola WI 54020 Company phone : 294-2555 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2018 Peterbilt 348 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL Descriptive Information : Peterbilt decided that a defect with relates to motor vehicle safety exists in certain models related to the Dana D-series axles they use. Production Dates : JAN 01, 2018 – DEC 03, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The Dana D-series axle steer arm fasteners that attach the steer arm to the steering knuckle may fail. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The operator could be unaware of an issue with the steer arm fasteners, increasing the risk of a crash and/or personal injury. Description of the Cause : NR Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 22V-461 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Dana S-series axle Component Description : Axle Component Part Number : NR Supplier Identification : Component Manufacturer Name : Peterbilt Address : NR NR Country : United States Chronology : Unkown – notified by Peterbilt of defect Description of Remedy : Description of Remedy Program : There is no remedy at this time. Peterbilt will be sending a letter once they’ve decided on a repair and have parts available. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Sent the recall letter Planned Dealer Notification Date : JUN 28, 2022 – JUN 28, 2022 Planned Owner Notification Date : JUN 28, 2022 – JUN 28, 2022 * NR – Not Reported
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