Hub May Separate from Axle Wheel End – 2022 Oliver Legacy Elite II Travel Trailers

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609 Swan Ave Hohenwald, TN 38462 Phone (931) 796-6600 IMPORTANT SAFETY RECALL This notice applies to your vehicle (VIN) RE: NHTSA RECALL 22V474 Axle Hub 42mm cartridge bearing washer may crack under load. July 28, 2022 Dear Valued Customer, This notice is sent to you in accordance with the National Highway Traffic and Motor Vehicle Safety Act. Oliver Travel Trailer’s has decided that a defect which relates to motor vehicle safety exists in certain 2022 Legacy Elite II travel trailers manufactured between April 1, 2022 and June 22, 2022 equipped with certain Dexter axles. The issue is some axle 42mm cartridge bearing washers within the hub assembly may crack, causing the hub to separate from the axle wheel end. A hub separation from the wheel end may cause loss of vehicle control, increasing the risk of a crash. Your Legacy Elite II was manufactured within the affected period using this component and is to be inspected to ensure the axle is not within the recall population as identified by serial number. Remedy will be by replacement of the 42mm cartridge bearing washer, free of charge. The replacement washers will be sent with instructions to complete the installation by a qualified RV technician. The replacement should take approximately two hours to complete. Please contact Dexter Warranty for service locations and to schedule an appointment for repair as soon as possible. If you have questions or concerns about this recall, please contact Dexter Warranty Department as follows: Email: [email protected] Phone: 574-413-9066 Dexter will be able to assist in identifying service center in your locality if you require help. Service Center’s should be able to bill Dexter for the inspection, if you encounter any problems with that, please contact direct. Oliver Travel Trailers may be contacted for assistance as follows: Email: olivertraveltrailers.com Phone: 1-866-205-2621 If your dealer fails or is unable to remedy this defect without charge, or within a reasonable amount of time, you may submit a written complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey AVE SE Washington, DC 20590 You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov. If you have sold your Oliver Travel Trailer, would you please be kind enough complete the Change of Ownership at olivertraveltrailers.com/contact-us/owner-transfer-form/ or contact Customer Service at 1-888-526-3978. What if you are a Lessor? Federal law requires that you forward a copy of this safety recall notice to the lessee within 10 days. Oliver Travel Trailers takes the safety of our customers and our products very seriously and is working closely with Dexter to deliver this recall. If Oliver Travel trailers can assist in any way, please do not hesitate to contact us. We apologize for any inconvenience and thank you for your attention to this safety matter. Sincerely, Regina Rogers Quality Manager Oliver Travel Trailers

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-474 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Oliver Travel Trailers, INC. Submission Date : JUL 01, 2022 NHTSA Recall No. : 22V-474 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Oliver Travel Trailers, INC. Address : 609 Swan Ave Hohenwald TN 38462 Company phone : 9317966600 Population : Number of potentially involved : 13 Estimated percentage with defect : 93 % Vehicle Information : Vehicle 1 : 2022-2022 Oliver Travel Trailer Elite II Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 23,2022 have a washer that could potentially crack under a load. Production Dates : APR 08, 2022 – JUN 23, 2022 VIN Range 1 : Begin : 1Z9BC2321NH305195 End : 1ZBC2322NH3052000 ✔ Not sequential VIN Range 2 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305202 ✔ Not sequential VIN Range 3 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 4 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 5 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 6 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 7 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the Part 573 Safety Recall Report 22V-474 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Identification of Any Warning that can Occur : Excessive end play of the hub / wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy Elkhart Indiana 46515 Country : United States Chronology : 6/22/22 Kyle Bobo, OTT Purchasing was in communication with Sean Cantzler, Dexter Warranty Manager upon a purchasing agent reporting an axle delivery delay due to a safety recall concern. 6/23/22 Oliver Travel Trailers placed all 52029455 axles, sub structures, and work in process on containment to verify suspect serial numbers. 6/23/22 Oliver Travel Trailers and Oliver Sales and Service inspected Elite II model units to identify serial numbers within the Dexter suspect serial range.6/27-6/30/22 Dexter provide technicians to support replacing washers in axles with the serial range at OTT and OTTSI locations. Description of Remedy : Description of Remedy Program : Dexter Axle to schedule a mobile technician to come to location of camper to complete the repair in lieu of pulling the trailer to have repairs completed. How Remedy Component Differs from Recalled Component : 6/24/22 42mm cartridge bearing washers marked “certified for hardness” the material meets hardness product specifications were shipped and received at Oliver Travel Trailers. Part 573 Safety Recall Report 22V-474 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : 6/24/22-6/30/22 With Dexter Axles’ assistance, all of the units in production, in the storage lots, and warehouse axle inventory with the defective 42mm cartridge bearing washer have been replaced with the correct washers that have been correctly heat treated, quenched and tempered. Recall Schedule : Description of Recall Schedule : Oliver Travel Trailers will send owner notification letters once approved by NHTSA. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUL 01, 2022 – SEP 01, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-474 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Oliver Travel Trailers, INC. Submission Date : AUG 08, 2022 NHTSA Recall No. : 22V-474 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Oliver Travel Trailers, INC. Address : 609 Swan Ave Hohenwald TN 38462 Company phone : 9317966600 Population : Number of potentially involved : 13 Estimated percentage with defect : 93 % Vehicle Information : Vehicle 1 : 2022-2022 Oliver Travel Trailer Elite II Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 23,2022 have a washer that could potentially crack under a load. Production Dates : APR 08, 2022 – JUN 23, 2022 VIN Range 1 : Begin : 1Z9BC2321NH305195 End : 1ZBC2322NH3052000 ✔ Not sequential VIN Range 2 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 3 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305202 ✔ Not sequential VIN Range 4 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 5 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 6 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 7 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the Part 573 Safety Recall Report 22V-474 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Identification of Any Warning that can Occur : Excessive end play of the hub / wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy Elkhart Indiana 46515 Country : United States Chronology : 6/22/22 Kyle Bobo, OTT Purchasing was in communication with Sean Cantzler, Dexter Warranty Manager upon a purchasing agent reporting an axle delivery delay due to a safety recall concern. 6/23/22 Oliver Travel Trailers placed all 52029455 axles, sub structures, and work in process on containment to verify suspect serial numbers. 6/23/22 Oliver Travel Trailers and Oliver Sales and Service inspected Elite II model units to identify serial numbers within the Dexter suspect serial range.6/27-6/30/22 Dexter provide technicians to support replacing washers in axles with the serial range at OTT and OTTSI locations. Description of Remedy : Description of Remedy Program : Dexter Axle to schedule a mobile technician to come to location of camper to complete the repair in lieu of pulling the trailer to have repairs completed. How Remedy Component Differs from Recalled Component : 6/24/22 42mm cartridge bearing washers marked “certified for hardness” the material meets hardness product specifications were shipped and received at Oliver Travel Trailers. Part 573 Safety Recall Report 22V-474 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : 6/24/22-6/30/22 With Dexter Axles’ assistance, all of the units in production, in the storage lots, and warehouse axle inventory with the defective 42mm cartridge bearing washer have been replaced with the correct washers that have been correctly heat treated, quenched and tempered. Recall Schedule : Description of Recall Schedule : Oliver Travel Trailers will send owner notification letters once approved by NHTSA. We do not not use dealers. This process will be actively managed to ensure inspection takes place. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUL 29, 2022 – SEP 01, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-474 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Oliver Travel Trailers, INC. Submission Date : OCT 03, 2022 NHTSA Recall No. : 22V-474 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Oliver Travel Trailers, INC. Address : 609 Swan Ave Hohenwald TN 38462 Company phone : 9317966600 Population : Number of potentially involved : 13 Estimated percentage with defect : 93 % Vehicle Information : Vehicle 1 : 2022-2022 Oliver Travel Trailer Elite II Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 23,2022 have a washer that could potentially crack under a load. Production Dates : APR 08, 2022 – JUN 23, 2022 VIN Range 1 : Begin : 1Z9BC2321NH305195 End : 1ZBC2322NH3052000 ✔ Not sequential VIN Range 2 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 3 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305202 ✔ Not sequential VIN Range 4 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 5 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 6 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 7 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the Part 573 Safety Recall Report 22V-474 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Identification of Any Warning that can Occur : Excessive end play of the hub / wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy Elkhart Indiana 46515 Country : United States Chronology : 6/22/22 Kyle Bobo, OTT Purchasing was in communication with Sean Cantzler, Dexter Warranty Manager upon a purchasing agent reporting an axle delivery delay due to a safety recall concern. 6/23/22 Oliver Travel Trailers placed all 52029455 axles, sub structures, and work in process on containment to verify suspect serial numbers. 6/23/22 Oliver Travel Trailers and Oliver Sales and Service inspected Elite II model units to identify serial numbers within the Dexter suspect serial range.6/27-6/30/22 Dexter provide technicians to support replacing washers in axles with the serial range at OTT and OTTSI locations. Description of Remedy : Description of Remedy Program : Dexter Axle to schedule a mobile technician to come to location of camper to complete the repair in lieu of pulling the trailer to have repairs completed. How Remedy Component Differs from Recalled Component : 6/24/22 42mm cartridge bearing washers marked “certified for hardness” the material meets hardness product specifications were shipped and received at Oliver Travel Trailers. Part 573 Safety Recall Report 22V-474 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : 6/24/22-6/30/22 With Dexter Axles’ assistance, all of the units in production, in the storage lots, and warehouse axle inventory with the defective 42mm cartridge bearing washer have been replaced with the correct washers that have been correctly heat treated, quenched and tempered. Recall Schedule : Description of Recall Schedule : Oliver Travel Trailers will send owner notification letters once approved by NHTSA. We do not not use dealers. This process will be actively managed to ensure inspection takes place. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUL 29, 2022 – SEP 01, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-474 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Oliver Travel Trailers, INC. Submission Date : JUL 29, 2022 NHTSA Recall No. : 22V-474 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Oliver Travel Trailers, INC. Address : 609 Swan Ave Hohenwald TN 38462 Company phone : 9317966600 Population : Number of potentially involved : 13 Estimated percentage with defect : 93 % Vehicle Information : Vehicle 1 : 2022-2022 Oliver Travel Trailer Elite II Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : 42mm cartridge bearing & hub assemblies built between April 1, 2022 and June 23,2022 have a washer that could potentially crack under a load. Production Dates : APR 08, 2022 – JUN 23, 2022 VIN Range 1 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 2 : Begin : 1Z9BC2321NH305195 End : 1ZBC2322NH3052000 ✔ Not sequential VIN Range 3 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 4 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305202 ✔ Not sequential VIN Range 5 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 6 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential VIN Range 7 : Begin : 1Z9BC2321NH305195 End : 1Z9BC2322NH305206 ✔ Not sequential Description of Defect : Description of the Defect : 42mm cartridge bearing washer may crack under load within the hub assembly. The potential leads to a hub separation condition of the axle wheel end. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : There is potential for the washer to crack under load. If the washer cracks, the preload on the bearing is lost resulting in a premature bearing life and excessive end play in the hub assembly. This may lead to a hub separation resulting in a loss of control which could result in personal injury. Description of the Cause : Due to improper heat treatment including quench and tempering at the Part 573 Safety Recall Report 22V-474 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 component manufacturer, the 42mm cartridge bearing washer may become brittle leading to cracking under load when assembled. Identification of Any Warning that can Occur : Excessive end play of the hub / wheel end assembly. Involved Components : Component Name 1 : Washer Component Description : 42mm Cartridge Washer Component Part Number : 005-147-01 Supplier Identification : Component Manufacturer Name : Dexter Axle Address : 2900 Industrial Pkwy Elkhart Indiana 46515 Country : United States Chronology : 6/22/22 Kyle Bobo, OTT Purchasing was in communication with Sean Cantzler, Dexter Warranty Manager upon a purchasing agent reporting an axle delivery delay due to a safety recall concern. 6/23/22 Oliver Travel Trailers placed all 52029455 axles, sub structures, and work in process on containment to verify suspect serial numbers. 6/23/22 Oliver Travel Trailers and Oliver Sales and Service inspected Elite II model units to identify serial numbers within the Dexter suspect serial range.6/27-6/30/22 Dexter provide technicians to support replacing washers in axles with the serial range at OTT and OTTSI locations. Description of Remedy : Description of Remedy Program : Dexter Axle to schedule a mobile technician to come to location of camper to complete the repair in lieu of pulling the trailer to have repairs completed. How Remedy Component Differs from Recalled Component : 6/24/22 42mm cartridge bearing washers marked “certified for hardness” the material meets hardness product specifications were shipped and received at Oliver Travel Trailers. Part 573 Safety Recall Report 22V-474 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : 6/24/22-6/30/22 With Dexter Axles’ assistance, all of the units in production, in the storage lots, and warehouse axle inventory with the defective 42mm cartridge bearing washer have been replaced with the correct washers that have been correctly heat treated, quenched and tempered. Recall Schedule : Description of Recall Schedule : Oliver Travel Trailers will send owner notification letters once approved by NHTSA. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : JUL 29, 2022 – SEP 01, 2022 * NR – Not Reported

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