Passenger Seat Frames May Crack – 2014-22 Thomas Built Buses HDX & EFX School Buses

July 19, 2022 NHTSA CAMPAIGN NUMBER: 22V510000

Passenger Seat Frames May Crack

Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V510

Manufacturer Daimler TruckseBay logo North America, LLC

Components SEATS

Potential Number of Units Affected 4,344

 

Summary

Daimler TruckseBay logo North America, LLC (DTNA) is recalling certain 2014-22 Thomas Built Buses HDX and EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.

 

Remedy

The remedy is currently under development. Interim notification letters, notifying owners of the safety risk, were mailed on September 16, 2022. A second notice will be sent once remedy parts become available. Owners may contact DTNA’s customer service at 1-800-547-0712. DTNA’s number for this recall is FL946.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Trucks North America Recalls

 


Chronology of Defect / Noncompliance Determination

Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision:

In or about mid-2017, DTNAโ€™s seat supplier informed DTNA of a fractured S3C seat frame.  DTNA reviewed the matter, concluded it did not present a safety-related concern, and documented the matter.  Beginning in or about September 2018, DTNA received several reports of fractured from one customer location and as part of a newly formed process briefed NHTSA on the topic.  Thereafter, DTNA began an investigation, which included field inspection and engineering laboratory and field tests.  Upon reoccurring review with NHTSA, DTNA concluded that the matter did not present a safety-related concern, and again documented the matter but also monitored the situation.  During this period of monitoring, in or about late 2019, DTNA concluded that the issue, if it manifested, was limited to very small numbers of seats concentrated in a specific geographic location.  A root cause such as uniquely severe road use/environmental use cases was conjectured but not fully understood, given the limited information then available.  That said, DTNA again reaffirmed its prior analysis that the matter did not present an unreasonable risk to safety within the meaning of the Safety Act.

In or about March 2022, DTNA received a report from a customer with buses containing cracked seat wall mount brackets. DTNA began an extensive investigation to reassess its prior analysis.   Among other things, TBB conducted an on-site customer visit to assess the alleged condition, inspected field units, and analyzed the resultant fleet inspection information.  In April 2022, DTNA analyzed its preliminary investigation findings, and ordered additional steps, including further field data assessment given that the issue preliminarily appeared to arise in only certain geographic areas with certain fleets with vehicles that may have been subjected to more severe road use/environmental use cases.  In or about March 2022, DTNA received a report from a customer with buses containing cracked seat wall mount brackets. DTNA began an extensive investigation to reassess its prior analysis.   Among other things, TBB conducted an on-site customer visit to assess the alleged condition, inspected field units, and analyzed the resultant fleet inspection information.  In April 2022, DTNA analyzed its preliminary investigation findings, and ordered additional steps, including further field data assessment given that the issue preliminarily appeared to arise in only certain geographic areas with certain fleets with vehicles that may have been subjected to more severe road use/environmental use cases. On July 12 2022, DTNA determined that a safety-related defect exists in HDX and EFX Thomas Built Buses equipped with 39-inch S3C seat frames and with 3-point flex seatbelt.  The relevant warranty claims, field or service reports are summarized above as required by 49 C.F.R. 573.6(c)(6).  The seat frames and seatbelts otherwise conform to all applicable Federal Motor Vehicle Safety Standards.

 


18 Affected Products

Vehicles

MAKEMODELYEAR
THOMAS BUILT BUSESSAF-T-LINER EFX2014-2022
THOMAS BUILT BUSESSAF-T-LINER HDX2014-2022

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V510-7520.PDF 213.344KB

 


Recall Acknowledgement

RCAK-22V510-6837.pdf 645.734KB

 


Chronology of Defect / Noncompliance Determination

RMISC-22V510-9628.pdf 518.649KB

 


Defect Information Report

RMISC-22V510-1020.pdf 832.584KB

 


Recall 573 Report – August 11, 2022

RCLRPT-22V510-8763.PDF 214.374KB

 


Amended Defect Information Report

RMISC-22V510-6946.pdf 852.955KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V510-8610.pdf 288.374KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V510-4444.pdf 114.376KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V510&docType=RCL

 


 

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