Steering Gear Assembled Incorrectly – 2021-2022 Crane Carrier LET2 & LNT

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1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com SERVICE BULLETIN INSTRUCTIONS FOR RECALL 22V-602 To: Crane Carrier Company, LLC Dealer and Service Center Network Date: August 26, 2022 Units Involved: Chassis produced between the dates of August 2021 and July 2022. A list of suspect vehicles is attached part of this service bulletin. Topic: Inspection and replacement of suspected defective R.H. Sheppard Steering Gear. R.H. Sheppard has determined that a steering gear with fewer than the required number of circulating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm shaft and concentrated loads may cause the gear’s internal parts to fracture, resulting in loss of vehicle steering. Loss of steering increased the likelihood of a crash. Preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. To correct this, CCC is authorizing an inspection and replacement of the R.H. Sheppard Steering Gear. Warranty Status: Reimbursement by warranty claim utilizing one of the following codes:  00-RHS-001: Inspection without replacement – 0.30 hours.  00-RHS-002: Inspection and Replacement of Steering Gear – 2.80 hours. Urgent attention to this service bulletin is required. Failure to complete this service in a timely manner may result in equipment damage or personal injury. Service Instructions: 1. Determine if the chassis is one of the suspected units by referencing the following list. If the unit is on the list, proceed to step two, if it is not, no further action is required. 1CYAADAC0P1000309 4C9AADAC1N1540971 4C9AADAD1N1540851 4C9ABCAC1N1540945 1CYAADAC0P1000312 4C9AADAC1P1000099 4C9AADAD1N1540929 4C9ABCAC1P1000126 1CYAADAC0P1000326 4C9AADAC1P1000104 4C9AADAD1N1540932 4C9ABCAC3P1000158 1CYAADAC0P1000665 4C9AADAC2M1540492 4C9AADAD1P1000371 4C9ABCAC8N1540943 1CYAADAC1P1000125 4C9AADAC2M1540508 4C9AADAD2P1000377 4C9ABCACXN1540944 1CYAADAC1P1000318 4C9AADAC2M1540556 4C9AADAD3N1540849 4C9ABDAC0N1540117 1CYAADAC1P1000321 4C9AADAC2M1540587 4C9AADAD3N1540852 4C9ABDAC0N1540120 1CYAADAC1P1000349 4C9AADAC2N1540543 4C9AADAD3N1540933 4C9ABDAC0N1540182 1CYAADAC1P1000674 4C9AADAC2N1540963 4C9AADAD3P1000369 4C9ABDAC0N1540957 1CYAADAC2P1000232 4C9AADAC2N1540980 4C9AADAD3P1000372 4C9ABDAC0N1540974 1CYAADAC2P1000313 4C9AADAC2P1000225 4C9AADAD4P1000378 4C9ABDAC1M1540643 1CYAADAC2P1000327 4C9AADAC3M1540503 4C9AADAD5N1540934 4C9ABDAC1N1540188 1CYAADAC2P1000330 4C9AADAC3M1540629 4C9AADAD5P1000373 4C9ABDAC1N1540191 1CYAADAC2P1000666 4C9AADAC3N1540079 4C9AADAD6N1540845 4C9ABDAC1N1540949 1CYAADAC3P1000319 4C9AADAC3N1540163 4C9AADAD6P1000379 4C9ABDAC2N1540118 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com 1CYAADAC3P1000322 4C9AADAC3N1540518 4C9AADAD7N1540935 4C9ABDAC2N1540121 1CYAADAC4P1000314 4C9AADAC3N1540907 4C9AADAD7P1000374 4C9ABDAC2N1540183 1CYAADAC4P1000328 4C9AADAC3N1540910 4C9AADAD8N1540846 4C9ABDAC2N1540958 1CYAADAC4P1000331 4C9AADAC3N1540969 4C9AADAD8N1540930 4C9ABDAC2N1540975 1CYAADAC4P1000667 4C9AADAC3N1540972 4C9AADAD9N1540936 4C9ABDAC3M1540644 1CYAADAC4P1000670 4C9AADAC3P1000105 4C9AADAD9P1000375 4C9ABDAC3N1540189 1CYAADAC5P1000323 4C9AADAC4M1540557 4C9AADADXN1540847 4C9ABDAC3N1540192 1CYAADAC6P1000315 4C9AADAC4N1540088 4C9AADADXN1540850 4C9ABDAC3N1540953 1CYAADAC6P1000329 4C9AADAC4N1540091 4C9AADADXN1540931 4C9ABDAC4M1540636 1CYAADAC6P1000332 4C9AADAC4N1540110 4C9AADADXP1000370 4C9ABDAC4N1540119 1CYAADAC6P1000668 4C9AADAC4N1540513 4C9AADAF0M1540582 4C9ABDAC4N1540122 1CYAADAC6P1000671 4C9AADAC4N1540673 4C9AADAF1P1000114 4C9ABDAC4N1540184 1CYAADAC7P1000310 4C9AADAC4N1540964 4C9AADAF2M1540583 4C9ABDAC5M1540645 1CYAADAC7P1000324 4C9AADAC4N1540978 4C9AADAF3P1000115 4C9ABDAC5N1540193 1CYAADAC8P1000316 4C9AADAC4N1540981 4C9AADAF4M1540584 4C9ABDAC5N1540937 1CYAADAC8P1000333 4C9AADAC4P1000095 4C9AADAF5M1540562 4C9ABDAC5N1540940 1CYAADAC8P1000669 4C9AADAC4P1000100 4C9AADAF5P1000116 4C9ABDAC5N1540954 1CYAADAC8P1000672 4C9AADAC4P1000226 4C9AADAF9M1540581 4C9ABDAC6M1540637 1CYAADAC9P1000308 4C9AADAC5M1540471 4C9AADAJ0M1540618 4C9ABDAC6M1540640 1CYAADAC9P1000311 4C9AADAC5M1540504 4C9AADAJ1M1540451 4C9ABDAC6N1540087 1CYAADAC9P1000325 4C9AADAC5M1540860 4C9AADAJ2M1540619 4C9ABDAC6N1540123 1CYAADACXP1000317 4C9AADAC5N1540908 4C9AADAJ2P1000076 4C9ABDAC6N1540185 1CYAADACXP1000320 4C9AADAC5N1540911 4C9AADAJ3P1000085 4C9ABDAC6P1000080 1CYAADACXP1000673 4C9AADAC5N1540925 4C9AADAJ4M1540606 4C9ABDAC7M1540646 1CYATAAA1P1000391 4C9AADAC5N1540973 4C9AADAJ4P1000077 4C9ABDAC7N1540194 1CYATAAA3P1000392 4C9AADAC5P1000087 4C9AADAJ5N1540065 4C9ABDAC7N1540938 1CYATAAA4P1000451 4C9AADAC5P1000106 4C9AADAJ5N1540177 4C9ABDAC7N1540941 1CYATAAA5P1000393 4C9AADAC5P1000221 4C9AADAJ8M1540463 4C9ABDAC7N1540955 1CYATAAA7P1000394 4C9AADAC6N1540089 4C9AADAJ9M1540617 4C9ABDAC7P1000086 1CYATAAAXP1000390 4C9AADAC6N1540111 4C9AADAJ9M1540620 4C9ABDAC8M1540638 1CYATAGA3P1P10027 4C9AADAC6N1540514 4C9AADAJXM1540450 4C9ABDAC8M1540641 4C9AAAAC0P1000111 4C9AADAC6N1540903 4C9AAGAC5N1540912 4C9ABDAC8N1540124 4C9AAAAC1M1540479 4C9AADAC6N1540965 4C9AAGAD0M1540839 4C9ABDAC8N1540186 4C9AAAAC1M1540563 4C9AADAC6N1540979 4C9AAGAD0M1540842 4C9ABDAC8N1540902 4C9AAAAC1N1540905 4C9AADAC6N1540982 4C9AAGAD0N1540986 4C9ABDAC8N1540947 4C9AAAAC2P1000093 4C9AADAC6P1000082 4C9AAGAD1M1540834 4C9ABDAC8P1000081 4C9AAAAC2P1000109 4C9AADAC6P1000096 4C9AAGAD2M1540843 4C9ABDAC9M1540647 4C9AAAAC2P1000112 4C9AADAC6P1000101 4C9AAGAD2N1540987 4C9ABDAC9N1540181 4C9AAAAC4P1000094 4C9AADAC6P1000227 4C9AAGAD3M1540835 4C9ABDAC9N1540195 4C9AAAAC4P1000113 4C9AADAC7M1540472 4C9AAGAD4M1540844 4C9ABDAC9N1540858 4C9AAAAC5M1540470 4C9AADAC7M1540505 4C9AAGAD4N1540988 4C9ABDAC9N1540939 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com 4C9AAAAC5N1540924 4C9AADAC7M1540522 4C9AAGAD5M1540836 4C9ABDAC9N1540956 4C9AAAAC6M1540476 4C9AADAC7N1540070 4C9AAGAD6N1540989 4C9ABDACXM1540639 4C9AAAAC8M1540477 4C9AADAC7N1540540 4C9AAGAD7M1540837 4C9ABDACXM1540642 4C9AAAAC9M1540469 4C9AADAC7N1540909 4C9AAGAD7M1540840 4C9ABDACXN1540187 4C9AAAAC9P1000110 4C9AADAC7P1000107 4C9AAGAD7N1540984 4C9ABDACXN1540190 4C9AAAACXM1540478 4C9AADAC7P1000222 4C9AAGAD9M1540838 4C9ABDACXN1540948 4C9AAAAJ1M1540609 4C9AADAC8M1540500 4C9AAGAD9M1540841 4C9ABDACXP1000079 4C9AAAAJ1M1540612 4C9AADAC8N1540109 4C9AAGAD9N1540985 4C9ABDAD0N1540921 4C9AAAAJ3M1540613 4C9AADAC8N1540112 4C9AAGADXM1540833 4C9ABDAD2N1540922 4C9AAAAJ5M1540614 4C9AADAC8N1540143 4C9AAGAE3N1540084 4C9ABDAD9N1540920 4C9AAAAJ7M1540615 4C9AADAC8N1540515 4C9AAGAF0N1540083 4C9ABDAJ0M1540857 4C9AAAAJ8M1540607 4C9AADAC8N1540966 4C9AAGAF0N1540133 4C9ABDAJ3M1540853 4C9AAAAJ8M1540610 4C9AADAC8N1540983 4C9AAGAF1N1540125 4C9ABDAJ5M1540854 4C9AAAAJ9M1540616 4C9AADAC8P1000083 4C9AAGAF1N1540139 4C9ABDAJ7M1540855 4C9AAAAJXM1540608 4C9AADAC8P1000097 4C9AAGAF1N1540142 4C9ABDAJ8N1540946 4C9AAAAJXM1540611 4C9AADAC8P1000102 4C9AAGAF2N1540134 4C9ABDAJ9M1540856 4C9AACAC1N1540916 4C9AADAC8P1000228 4C9AAGAF3N1540126 4C9ABGAC9M1540634 4C9AACAC3N1540917 4C9AADAC9M1540506 4C9AAGAF4N1540135 4C9ABGAJ4N1540072 4C9AACAC5N1540904 4C9AADAC9M1540554 4C9AAGAF5N1540127 4C9ACAAC0N1540923 4C9AACAD0N1540107 4C9AADAC9M1540635 4C9AAGAF5N1540130 4C9ACAAC2M1540579 4C9AACAD1N1540097 4C9AADAC9M1540859 4C9AAGAF6N1540136 4C9ACCAC0N1540951 4C9AACAD2N1540108 4C9AADAC9N1540913 4C9AAGAF7N1540081 4C9ACCAC9N1540950 4C9AACAD3N1540098 4C9AADAC9N1540927 4C9AAGAF7N1540128 4C9ACDAC6M1540375 4C9AACAD3N1540103 4C9AADAC9P1000092 4C9AAGAF7N1540131 4C9ACDAC8M1540376 4C9AACAD5N1540099 4C9AADAC9P1000108 4C9AAGAF8N1540137 4C9ADDAC3M1540444 4C9AACAD5N1540104 4C9AADAC9P1000223 4C9AAGAF8N1540140 4C9ASAAA0M1540484 4C9AACAD7N1540105 4C9AADACXM1540501 4C9AAGAF9N1540082 4C9ASAAA2M1540485 4C9AACAD8N1540095 4C9AADACXM1540580 4C9AAGAF9N1540129 4C9ASAAA3M1540480 4C9AACAD8N1540100 4C9AADACXM1540630 4C9AAGAF9N1540132 4C9ASAAA4M1540486 4C9AACAD9N1540106 4C9AADACXN1540080 4C9AAGAFXN1540138 4C9ASAAA5M1540481 4C9AACADXN1540096 4C9AADACXN1540144 4C9AAGAFXN1540141 4C9ASAAA6M1540487 4C9AADAC0M1540555 4C9AADACXN1540516 4C9AAGAJ0N1540086 4C9ASAAA6M1540490 4C9AADAC0N1540539 4C9AADACXN1540967 4C9AAGAJ2N1540073 4C9ASAAA7M1540482 4C9AADAC0N1540928 4C9AADACXN1540970 4C9AAGAJ4N1540074 4C9ASAAA8M1540488 4C9AADAC0P1000224 4C9AADACXP1000084 4C9AAGAJ6N1540075 4C9ASAAA8M1540491 4C9AADAC1M1540502 4C9AADACXP1000098 4C9AAGAJ8N1540076 4C9ASAAA9M1540483 4C9AADAC1M1540631 4C9AADACXP1000103 4C9AAGAJ9N1540085 4C9ASAAAXM1540489 4C9AADAC1N1540078 4C9AADACXP1000229 4C9AAGAJXN1540077 4C9ATAAA0N1540113 4C9AADAC1N1540162 4C9AADAD0P1000376 4C9ABAAC6N1540069 4C9ATAAA2N1540114 4C9AADAC1N1540517 4C9AADAD1N1540588 4C9ABAAC8N1540901 4C9ATAAA4N1540115 4C9AADAC1N1540968 4C9AADAD1N1540848 4C9ABAAC8N1540915 4C9ATAGA1N1540029 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com 4C9ATAGA5P1000024 4C9ATAGA8N1540092 4C9ATAGA9N1540005 2. Need to raise the cab and the steering gear is located on the bottom left (Street) side as in the highlighted circle below. 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com 3. Affected Sheppard Steering Gears can be identified by a serial number and a part number engraved into the steering gear housing. There are three common styles of engraving locations to be aware of when locating or deciphering the steering gear serial number and/ or part number. Style 1: This style will have the serial number and part number engraved on one line with a space between the part number and serial number, The entire engraving should be centered on the machine surface. Part Number Serial Number 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com Style 2: This style will also have the serial number and part number engraved on one line with a space between the part number and engraved on more of a curve due to the lack of space provided. Part Number Serial Number 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com Style 3: The serial number and part number should be displayed on one line with a space between the part number and the serial number. This style will also have a customer number printed on the housing opposite of the part number and serial number. The serial number contains the year, month built, the sequential serial number for gears built that month and the steering gear sector cover style. For example, the serial number “21E07957-C” represents a steering gear assembly manufactured in 2021. The “E” represents the month built (i.e., May), “07957” represents the sequential serial number for gears built that month and “C” represents that steering gear sector cover has a snap ring retainer clip. The part number contains the steering gear family “SD”, the piston diameter in mm “110”, the specific model of steering gear “PAU”, and if the steering gear has automatic relief plungers “3” which is represented by the following part number example “SD110PAU3”. If a steering gear serial number begins with 21 E (May 2021) or earlier (i.e., 21 D [April 2021], 21 C [March 2021], 21 B [February 2021], 21 A [January 2021], 20 L [December 2020], 20 K [November 2020], etc.), it does not fall within the recall parameters. If a steering gear serial number begins with 22 C (March 2022) or later (i.e., 22 D [April 2022], 22 E [May 2022], 22 F [June 2022], 22 G [July 2022], 22 H [August 2022], etc.), it does not fall within the recall parameters. Part Number Serial Number Customer Number 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com Only serial numbers produced between June 01, 2021 – February 10, 2022 are Suspect to be effected. 1951 Reiser Avenue SE | New Philadelphia, OH 44663 | 330.308.6700 | www.cranecarrier.com Vehicles with a “Good” steering gear serial number can be returned to service with no further remedy action required. CCC will cover the labor involved in the serial number inspection as per guideline. Vehicles with a steering gear serial number identified as “Suspect” will require removal and replacement of the Steering Gear. Recording of the VIN, serial number, and part number will be required in order to process a claim. A “Not Found” serial number indicates circumstances such as a possible character input error by the individual conducting the inspection or some other unique situation. Receipt of a Not Found classification will require you to contact the Sheppard Steering Gear Recall Product Action Center 4. Steering gears not affected in the recall include remanufactured steering gears, slave gears and steering gears outside of the date range. 5. If a Steering Gear is deemed to be Suspected due to the date code of the serial number refer to instructions in removing and replacing the steering gear as per Service Manual. If necessary, refer to Sheppard Steering Gear Installation RHS0006 at www.rhshepard.com for instructions on replacing the steering gear.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-602 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Crane Carrier Company Submission Date : AUG 08, 2022 NHTSA Recall No. : 22V-602 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Crane Carrier Company Address : 1951 Reiser Ave. SE New Philadelphia OH 44663 Company phone : 3303086700 Population : Number of potentially involved : 391 Estimated percentage with defect : 14 % Vehicle Information : Vehicle 1 : 2021-2022 Crane Carrier Company LET2 Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Units produced between the known ship dates of the defective steering gear. There are 391 units involved with 62 potential defective steering gears installed. Units would be 2021-2022 LET2 and LNT products. Production Dates : AUG 01, 2021 – JUL 15, 2022 VIN Range 1 : Begin : 1CYAADAC0P1000309 End : 1CYATAGA3P1P10027 ✔ Not sequential VIN Range 2 : Begin : 4C9AAAAC0P1000111 End : 4C9ATAGA9N1540005 Not sequential Description of Defect : Description of the Defect : On July 18, 2022, Crane Carrier Company was notified by NHTSA that the vendor R.H. Sheppard had issued a safety recall against their steering gears. According to R.H. Sheppard, the steering gears were assembled with fewer than the required number of recirculating balls, leading to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : 204 – Steering control rearward displacement Description of the Safety Risk : According to R.H. Sheppard, a steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture, resulting in loss of vehicle steering. Loss of steering increased the likelihood of a crash. Description of the Cause : According to R.H. Sheppard, an anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculation balls. Part 573 Safety Recall Report 22V-602 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : According to R.H. Sheppard, preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear Component Description : Steering Gear Component Part Number : 280A-0089 Component Name 2 : Steering Gear Component Description : Steering Gear Component Part Number : 280A-0090 Component Name 3 : Steering Gear Component Description : Steering Gear Component Part Number : 280A-0091 Supplier Identification : Component Manufacturer Name : R.H. SHEPPARD CO., INC. Address : 101 Philadelphia Street P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : On July 18, 2022, Crane Carrier Company was notified by NHTSA that R.H. Sheppard had filed a safety recall for their steering gears. Between July 19, 2022 and August 8, 2022, Crane Carrier Company worked with R.H. Sheppard to understand the concern and determine if the concern affected the units sold to Crane Carrier Company. Six suspect units were found within Crane Carrier Company’s facility and quarantined. The remaining 57 affected units were determined to be in the field. As a result, Crane Carrier Company has Part 573 Safety Recall Report 22V-602 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 determined there is a need for a safety recall to be sent to the owners of 391 units to determine if they possess one or more of the affected steering gears. Description of Remedy : Description of Remedy Program : A remedy program is under development. The 573 will be amended once a remedy plan has been developed. How Remedy Component Differs from Recalled Component : NA Identify How/When Recall Condition was Corrected in Production : Per R.H. Sheppard, on Feb 10, 2022, the recirculating ball insertion process control was enhanced. Additional process controls and inspectors were added to the process to verify the correct number of recirculating balls in each steering gear. Crane Carrier Company identified steering gear units that may be affected in their inventory and additionally identified which units may be affected in the field. Crane Carrier Company will begin recording the serial numbers of each steering gear so that if a defect occurs in the future, they may identify the location of the affected units more rapidly. Recall Schedule : Description of Recall Schedule : Crane Carrier Company will create dealer notifications and owner notifications to be sent out per the indicated dates. Planned Dealer Notification Date : SEP 05, 2022 – SEP 30, 2022 Planned Owner Notification Date : OCT 03, 2022 – OCT 31, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-602 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Crane Carrier Company Submission Date : MAR 29, 2023 NHTSA Recall No. : 22V-602 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Crane Carrier Company Address : 1951 Reiser Ave. SE New Philadelphia OH 44663 Company phone : 3303086700 Population : Number of potentially involved : 391 Estimated percentage with defect : 14 % Vehicle Information : Vehicle 1 : 2021-2022 Crane Carrier Company LET2 Vehicle Type : LOW VOLUME VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : Units produced between the known ship dates of the defective steering gear. There are 391 units involved with 62 potential defective steering gears installed. Units would be 2021-2022 LET2 and LNT products. Production Dates : AUG 01, 2021 – JUL 15, 2022 VIN Range 1 : Begin : 1CYAADAC0P1000309 End : 1CYATAGA3P1P10027 ✔ Not sequential VIN Range 2 : Begin : 4C9AAAAC0P1000111 End : 4C9ATAGA9N1540005 Not sequential Description of Defect : Description of the Defect : On July 18, 2022, Crane Carrier Company was notified by NHTSA that the vendor R.H. Sheppard had issued a safety recall against their steering gears. According to R.H. Sheppard, the steering gears were assembled with fewer than the required number of recirculating balls, leading to a fracture in the steering gear worm-shaft and loss of vehicle steering. FMVSS 1 : NR FMVSS 2 : 204 – Steering control rearward displacement Description of the Safety Risk : According to R.H. Sheppard, a steering gear with fewer than the required number of recirculating balls may bind when loads are applied. In some cases, the balls may align on the same side of the gear’s worm-shaft and concentrated loads may cause the gear’s internal parts to fracture, resulting in loss of vehicle steering. Loss of steering increased the likelihood of a crash. Description of the Cause : According to R.H. Sheppard, an anomaly in the steering gear recirculating ball insertion operation occurred during assembly. Subsequent rework processes and inspections did not detect the missing recirculation balls. Part 573 Safety Recall Report 22V-602 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : According to R.H. Sheppard, preceding the internal fracture, the steering may be perceived as strained by the driver. No audible or visual warning is available. Involved Components : Component Name 1 : Steering Gear Component Description : Steering Gear Component Part Number : 280A-0089 Component Name 2 : Steering Gear Component Description : Steering Gear Component Part Number : 280A-0090 Component Name 3 : Steering Gear Component Description : Steering Gear Component Part Number : 280A-0091 Supplier Identification : Component Manufacturer Name : R.H. SHEPPARD CO., INC. Address : 101 Philadelphia Street P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : On July 18, 2022, Crane Carrier Company was notified by NHTSA that R.H. Sheppard had filed a safety recall for their steering gears. Between July 19, 2022 and August 8, 2022, Crane Carrier Company worked with R.H. Sheppard to understand the concern and determine if the concern affected the units sold to Crane Carrier Company. Six suspect units were found within Crane Carrier Company’s facility and quarantined. The remaining 57 affected units were determined to be in the field. As a result, Crane Carrier Company has Part 573 Safety Recall Report 22V-602 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 determined there is a need for a safety recall to be sent to the owners of 391 units to determine if they possess one or more of the affected steering gears. Description of Remedy : Description of Remedy Program : The Crane Carrier Dealer network has been notified with instructions on how to properly inspect the steering gear for its potential defect, and, if necessary, to replace the steering gear. How Remedy Component Differs from Recalled Component : RH Sheppard has provided replacement gears with the correct amount of ball bearings. These gears will have a recertified date stamp. Identify How/When Recall Condition was Corrected in Production : Per R.H. Sheppard, on Feb 10, 2022, the recirculating ball insertion process control was enhanced. Additional process controls and inspectors were added to the process to verify the correct number of recirculating balls in each steering gear. Crane Carrier Company identified steering gear units that may be affected in their inventory and additionally identified which units may be affected in the field. Crane Carrier Company will begin recording the serial numbers of each steering gear so that if a defect occurs in the future, they may identify the location of the affected units more rapidly. Recall Schedule : Description of Recall Schedule : Crane Carrier Company will create dealer notifications and owner notifications to be sent out per the indicated dates. Planned Dealer Notification Date : SEP 05, 2022 – SEP 30, 2022 Planned Owner Notification Date : OCT 03, 2022 – OCT 31, 2022 * NR – Not Reported

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