Incorrectly Routed Refrigerator LP Gas Line – 2022-2023 Jayco White Hawk Travel Trailers

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22V-659_Recall Refrigerator LP Line September 2022 Page 1 of 4 Refrigerator LP Gas Line Routing Incident: Refrigerator LP gas line routed inside underbelly Affected Units: Certain 2022-2023 Jayco White Hawk Parts List: Shop Supplies: P-clamp and Zip ties Sealant Spray Foam Misc. Tools & Supplies: Wrenches and Screw gun Parts Return Information: N/A REFRIGERATOR LP GAS LINE INSPECTION 1. Verify the LP gas line running from the door side LP manifold to the refrigerator is visible outside of the underbelly. Please follow the repair instructions if the LP gas line is not visible. Figure 1 shows the correct routing of the LP gas line. Bulletin Type: Recall Bulletin #(s): 22V-659 US 2022-491 Canada Job Code(s): 9901579 Flat Rate(s): 9901579A .10 Inspection 9901579B .50 Inspection and Repair Publication Date: September 2022 Make(s): Jayco Model(s): White Hawk Model Year(s): 2022-2023 Fig. 1 22V-659_Recall Refrigerator LP Line September 2022 Page 2 of 4 REFRIGERATOR LP GAS LINE REPAIR INSTRUCTIONS 1. Begin by shutting off any gas supply coming to the manifold. 2. Remove refrigerator vent on the off door side slideout. 3. Disconnect gas line from refrigerator while using two wrenches. (Figure 2) a. Note: It is important not to damage connection point when disconnecting. 4. Push gas line through side panel of refrigerator cabinet. (Figure 3) 5. Locate the wire/gas line brace underneath the slideout. (Figure 4) 6. Remove p-clamp and cut zip ties attaching the wires and gas line to the wire brace. (Figure 5) Fig. 2 Fig. 2 Fig. 3 Fig. 3 Fig. 4 Fig. 4 Fig. 5 Fig. 5 22V-659_Recall Refrigerator LP Line September 2022 Page 3 of 4 7. Pull gas line back down through slideout floor where p-clamp was previously located. 8. Remove gas line from slideout wire brace. 9. Push gas line back through the I-beam of the main frame. 10. Locate LP manifold on the off door side of the unit. (Figure 6) 11. Pull refrigerator gas line back to the LP manifold. 12. Reseal hole where gas line was located with black spray foam. 13. Staying below the underbelly, run gas line back to the off door side of the unit. 14. Attach gas line using p-clamps to the cross members of the frame. (Figure 7) 15. Re-attach gas lines to slideout wire brace using zip ties, and p-clamps. (Figure 8) Fig. 6 Fig. 6 Fig. 7 Fig. 7 Fig. 8 Fig. 8 22V-659_Recall Refrigerator LP Line September 2022 Page 4 of 4 16. Run gas line back up through slideout floor. 17. Run gas line back through refrigerator panel. (Figure 9) 18. Re-connect gas line to refrigerator fitting. (Figure 10) 19. Reseal all areas that were previously sealed. 20. Re-attach refrigerator vent. Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. . 903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 Fig. 9 Fig. 9 Fig. 10 Fig. 10

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IMPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle «unit_serial_» Name Address City, St. Zip Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer. In the event of a gas leak, gas can build up inside the concealed area, increasing the risk of a fire. The remedy consists of rerouting the refrigerator LP gas line. The remedy will be free of charge and will take approximately 30 minutes to complete. Please contact a Jayco certified repair facility and schedule an appointment for this remedy. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled. If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Jayco Towable Products Safety Recall: NHTSA # 22V-659 September 2022 Reason for this recall What we need you to do Recall Remedy

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IMPORTANT SAFETY RECALL Name Address City, St. Zip Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer. In the event of a gas leak, gas can build up inside the concealed area, increasing the risk of a fire. The remedy consists of rerouting the refrigerator LP gas line. The remedy will take approximately 30 minutes to complete and must be performed free of charge to the retail owner. Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership. VIN Federal law requires the Recall Remedy be completed on this unit prior to customer delivery. Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you have any questions, please contact Jayco Customer Service at 800-283-8267 for assistance. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Jayco Inc. Towable Division Safety Recall: NHTSA # 22V-659 September 2022 Reason for Recall r this recall What we need you to do Recall Remedy r this recall

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-659 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : SEP 21, 2022 NHTSA Recall No. : 22V-659 Manufacturer Recall No. : 9901579 Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 45 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Jayco White Hawk Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Jayco determined the scope from its production records. Production Dates : JUN 06, 2022 – JUL 29, 2022 VIN Range 1 : Begin : 1UJBJ0BP5N14N0065 End : 1UJBK0BP4P14N0073 ✔ Not sequential Description of Defect : Description of the Defect : Refrigerator LP Gas line was concealed inside the underbelly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If there is a leak in a LP gas line that is concealed it could allow gas to build up increasing the risk of a fire. Description of the Cause : Manufacturing improperly routed the refrigerator LP gas line. Identification of Any Warning that can Occur : Odor of LP gas. Involved Components : Part 573 Safety Recall Report 22V-659 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : HARNESS,LP HOSE & MANF “14N” 250″ MN F/USE W/2 30 Component Description : LP Hose and Manifold Harness Component Part Number : 2027499 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On August 9, 2022, production reported to the codes and standards team that we built units with the refrigerator LP Line concealed in the underbelly. August 10, 2022, Codes and standards team emailed the Jayco compliance team the incident with the affected units from our production records. On August 15, 2022, this incident was discussed at WIRC (Warranty & Incident Review Committee) and elevated to CPAC (Corrective and Preventative Action Committee). On August 17, 2022, this incident was discussed at CPAC and elevated to SSC (Safety Steering Committee). On August 25, 2022, SSC discussed this incident and voted to proceed with a recall. Jayco has received no warranty claims for this situation. Description of Remedy : Description of Remedy Program : Reroute the refrigerator LP gas line underneath the unit underbelly so it is accessible. Repairs made prior to the recall will be handled in accordance with our General Reimbursement Plan on file with NHTSA. Jayco will file recall completion reports with NHTSA. How Remedy Component Differs from Recalled Component : Refrigerator LP gas line will be accessible and not concealed inside the underbelly. Identify How/When Recall Condition was Corrected in Production : August 9, 2022 all units affected on premises were placed on hold and repaired with the recall remedy. Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify affected dealers and retail owners. Planned Dealer Notification Date : SEP 30, 2022 – SEP 30, 2022 Part 573 Safety Recall Report 22V-659 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : SEP 30, 2022 – SEP 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-659 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : AUG 31, 2022 NHTSA Recall No. : 22V-659 Manufacturer Recall No. : 9901579 Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 45 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Jayco White Hawk Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Jayco determined the scope from its production records. Production Dates : JUN 06, 2022 – JUL 29, 2022 VIN Range 1 : Begin : 1UJBJ0BP5N14N0065 End : 1UJBK0BP4P14N0073 ✔ Not sequential Description of Defect : Description of the Defect : Refrigerator LP Gas line was concealed inside the underbelly. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If there is a leak in a LP gas line that is concealed it could allow gas to build up increasing the risk of a fire. Description of the Cause : Manufacturing improperly routed the refrigerator LP gas line. Identification of Any Warning that can Occur : Odor of LP gas. Involved Components : Part 573 Safety Recall Report 22V-659 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On August 9, 2022, production reported to the codes and standards team that we built units with the refrigerator LP Line concealed in the underbelly. August 10, 2022, Codes and standards team emailed the Jayco compliance team the incident with the affected units from our production records. On August 15, 2022, this incident was discussed at WIRC (Warranty & Incident Review Committee) and elevated to CPAC (Corrective and Preventative Action Committee). On August 17, 2022, this incident was discussed at CPAC and elevated to SSC (Safety Steering Committee). On August 25, 2022, SSC discussed this incident and voted to proceed with a recall. Jayco has received no warranty claims for this situation. Description of Remedy : Description of Remedy Program : Reroute the refrigerator LP gas line underneath the unit underbelly so it is accessible. Repairs made prior to the recall will be handled in accordance with our General Reimbursement Plan on file with NHTSA. Jayco will file recall completion reports with NHTSA. How Remedy Component Differs from Recalled Component : Refrigerator LP gas line will be accessible and not concealed inside the underbelly. Identify How/When Recall Condition was Corrected in Production : August 9, 2022 all units affected on premises were placed on hold and repaired with the recall remedy. Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify affected dealers and retail owners. Planned Dealer Notification Date : SEP 30, 2022 – SEP 30, 2022 Part 573 Safety Recall Report 22V-659 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : SEP 30, 2022 – SEP 30, 2022 * NR – Not Reported

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