FL952 – Improperly Installed Steering Shaft Bolt – 2022-2023 Western Star 49X & 47X

SEOCONTENT-START

Defect / Noncompliance Information Report (Section 573.6) FL952 Date of Submission: September 12, 2022 Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2022 Model Yr. End: 2023 Make: Western Star Model: 49X Production Dates: Begin: October 8, 2021 End: August 10, 2022 Number Potentially Involved: 174 Vehicle Information Model Yr. Start: 2022 Model Yr. End: 2023 Make: Western Star Model: 47X Production Dates: Begin: October 8, 2021 End: August 10, 2022 Number Potentially Involved: 28 Descriptive Information: On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Total Number potentially involved: 202 Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the lower U-joint pinch bolt on the steering intermediate shaft may not have been properly inspected following DTNA’s normal quality assurance procedures, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Lower U Joint Connection from Intermediate Shaft and Steering Gear Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims or reports confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 11/11/2022 Planned Dealer Notification End Date: 11/11/2022 Planned Owner Notification Begin Date: 11/11/2022 Planned Owner Notification End Date: 11/11/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL952 DTNA Representative; Sam Geser Manager, Compliance and Regulatory Affairs

**************************************************************************************************************

Defect / Noncompliance Information Report (Section 573.6) FL952 Date of Submission: September 12, 2022 (Amended September 20, 2022)(Amended October 12, 2022) Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2022 Model Yr. End: 2023 Make: Western Star Model: 49X Production Dates: Begin: October 8, 2021 End: August 10, 2022 Number Potentially Involved: 174 Vehicle Information Model Yr. Start: 2022 Model Yr. End: 2023 Make: Western Star Model: 47X Production Dates: Begin: October 8, 2021 End: August 10, 2022 Number Potentially Involved: 26 Descriptive Information: On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Total Number potentially involved: 200 Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the lower U-joint pinch bolt on the steering intermediate shaft may not have been properly inspected following DTNA’s normal quality assurance procedures, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Lower U Joint Connection from Intermediate Shaft and Steering Gear Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims, accidents nor injuries confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. In late September 2022, two vehicles within the originally identified population were found to still be under DTNA control and were remedied before being sent to the field. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 11/11/2022 Planned Dealer Notification End Date: 11/11/2022 Planned Owner Notification Begin Date: 11/11/2022 Planned Owner Notification End Date: 11/11/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL952 DTNA Representative; Sam Geser Manager, Compliance and Regulatory Affairs

**************************************************************************************************************

Defect / Noncompliance Information Report (Section 573.6) FL952 Date of Submission: September 12, 2022 (Amended September 20, 2022) Manufacturer: Daimler Truck North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2022 Model Yr. End: 2023 Make: Western Star Model: 49X Production Dates: Begin: October 8, 2021 End: August 10, 2022 Number Potentially Involved: 174 Vehicle Information Model Yr. Start: 2022 Model Yr. End: 2023 Make: Western Star Model: 47X Production Dates: Begin: October 8, 2021 End: August 10, 2022 Number Potentially Involved: 28 Descriptive Information: On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. Basis for Determination of the Recall Population: Trucks built in one particular plant during the time period above that experienced a discrepancy in the steering components may not have been properly inspected for joint integrity. Total Number potentially involved: 202 Estimated percentage of involved with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: On certain vehicles, the lower U-joint pinch bolt on the steering intermediate shaft may not have been properly inspected following DTNA’s normal quality assurance procedures, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Describe the safety risk: Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Identify any warning which can precede or occur: Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated. If applicable, identify the manufacture of the defective or noncompliant component.: This is not applicable because the components involved were not defective. Involved Components Component Name: Pinch Bolt Component Description: Lower U Joint Connection from Intermediate Shaft and Steering Gear Component Part Number: 14-18771-000 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims, accidents nor injuries confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement. Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. Identify the Recall Schedule Describe the recall schedule for notifications.: Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Begin Date: 11/11/2022 Planned Dealer Notification End Date: 11/11/2022 Planned Owner Notification Begin Date: 11/11/2022 Planned Owner Notification End Date: 11/11/2022 Does DTNA plan to file inconsequentiality petition? ⃝ Yes X No Manufacturer’s identification code for this recall (if applicable): FL952 DTNA Representative; Sam Geser Manager, Compliance and Regulatory Affairs

**************************************************************************************************************

Daimler Truck North America LLC October 2022 FL952A NHTSA #22V-681 IMPORTANT SAFETY RECALL Subject: Western Star 47X and 49X Steering Pinch Bolt This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect which relates to motor vehicle safety exists in certain model year 2022-2023 Western Star 47X and 49X model vehicles manufactured October 8, 2021, through August 10, 2022. On certain vehicles, the steering shaft may not have been properly installed on the steering gear, and it may separate from the steering gear. Steering shaft separation can result in a loss of steering, increasing the risk of a crash. Vehicles will be inspected and the joint repaired as necessary. Repairs will be performed by DTNA authorized service facilities free of charge. Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. The Recall will take approximately one hour and will be performed at no charge to you. To locate an authorized dealer, search online at Daimler-TruckNorthAmerica.com/Contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected]. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.nhtsa.gov/. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone Daimler Trucks North America LLC Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when the repair was done. • Who repaired the vehicle. • The total cost of the repair expense that is being claimed. • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt). Reimbursement will be made by check from your Daimler Trucks North America LLC dealer. Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter Daimler Trucks North America LLC Warranty Campaigns Department P.O. Box 4090 Portland, OR 97208-4090 800.547.0712 Phone

**************************************************************************************************************

Models Affected: Specific model years 2022-2023 Western Star 47X and 49X model vehicles manufactured October 8, 2021, through August 10, 2022. General Information Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above. On certain vehicles, the steering shaft may not have been properly installed on the steering gear. If the steering shaft has not been properly installed, it may separate from the steering gear, resulting in a loss of steering control, which may lead to a vehicle crash. Vehicles will be inspected to ensure that the steering shaft is properly installed and repaired as necessary. Repairs will be performed by DTNA authorized service facilities. There are approximately 253 vehicles involved in this campaign. Additional Repairs Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle. Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification. Work Instructions Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260). Replacement Parts Replacement parts are now available and can be obtained by ordering the part number(s) listed below from your facing Parts Distribution Center. If our records show your dealership has ordered any vehicle(s) involved in campaign number FL952, a list of the customers and vehicle identification numbers will be available on DTNA Portal. Please refer to this list when ordering parts for this recall. Table 1 – Replacement Parts for FL952 Campaign Number Kit Number Part Description Part Number Qty. FL952A N/A BOLT-PINCH,STRG,M10-1.25 14-18771-000 1 ea NUT-HEX,PREVAILING TRQ,M10 14-18772-000 1 ea BLANK COMPLETION STICKER WAR260 1 ea Table 1 Removed Parts U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised. Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 1 Subject: Western Star 47X and 49X Steering Pinch Bolt Labor Allowance Table 2 – Labor Allowance Campaign Number Procedure Time Allowed (hours) SRT Code Corrective Action FL952A Inspect steering pinch bolt 0.2 996-R201A 06-Inspect Inspect and replace steering pinch bolt 0.8 996-R201B 12-Repair Recall/Campaign Table 2 IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label. Claims for Credit You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL: • Claim type is Recall Campaign. • In the Campaign field, enter the campaign number and appropriate condition code (FL952-A). • In the Primary Failed Part Number field, enter 25-FL952-000. • In the Parts field, enter the appropriate kit or part number(s) as shown in the Replacement Parts Table. • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.3 hours. • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign. • U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following: • Accept the documentation of the previous repair. • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.) • Submit an OWL Recall Pre-Approval Request for a decision. • Include the approved amount on your claim in the Other Charges section. • Attach the documentation to the pre-approval request. • If approved, submit a based on claim for the pre-approval. • Reimburse the customer the appropriate amount. IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work. U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAPortal.com/WSC, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International Service Manager. U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable. Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 2 The letter notifying U.S. and Canadian vehicle owners is included for your reference. Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days. Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 3 Copy of Notice to Owners For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Daimler Truck North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, Inc., has decided that a defect that relates to motor vehicle safety exists on specific model years 2022-2023 Western Star 47X and 49X model vehicles manufactured October 8, 2021, through August 10, 2022. On certain vehicles, the steering shaft may not have been properly installed on the steering gear. If the steering shaft is not properly installed, it may separate from the steering gear, resulting in a loss of steering control, which may lead to a vehicle crash. Vehicles will be inspected to ensure that the steering shaft is properly installed and repaired as necessary. Repairs will be performed by DTNA authorized service facilities. Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. The Recall will take approximately one hour and will be performed at no charge to you. To locate an authorized dealer, search online at Daimler-TruckNorthAmerica.com/contact-us/. Scroll down to “Locate a Dealer,” and select the appropriate brand. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage. You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification. If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details. If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected]. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.nhtsa.gov/. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510. We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety. WARRANTY CAMPAIGNS DEPARTMENT Enclosure Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 4 Subject: Western Star 47X and 49X Steering Pinch Bolt Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement. Please provide original or clear copies of all receipts, invoices, and repair orders that show: • The name and address of the person who paid for the repair • The Vehicle Identification Number (VIN) of the vehicle that was repaired • What problem occurred, what repair was done, when the repair was done • Who repaired the vehicle • The total cost of the repair expense that is being claimed • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler Truck North America LLC dealer. Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter. Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 5 Work Instructions Subject: Western Star 47X and 49X Steering Pinch Bolt Models Affected: Specific model years 2022-2023 Western Star 47X and 49X model vehicles manufactured October 8, 2021, through August 10, 2022. Steering Shaft Assembly Inspection 1. Check the base label (Form WAR259) for a completion sticker for FL952 (Form WAR260) indicating this work has been completed. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, go to the next step. 2. Park the vehicle on a level surface with the front tires pointed straight ahead. Shut down the engine, set the parking brake, and chock the tires. 3. Open the hood. 4. With the truck running, turn the wheel so the pinch bolt is accessible at the top of the steering shaft. 5. Inspect the I-shaft to ensure it is seated all the way down to the steering gear. For correct installation, see Fig. 1. For incorrect installation, see Fig. 2. If installed properly, no further action is required. Proceed to step 6. If lifted and not seated correctly, go to the Pinch Bolt Replacement procedure below. 12/16/2021 f462466 Fig. 1, I-shaft Installed Properly Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 6 6. Clean a spot on the base label (Form WAR259), write the recall number, FL952, on a blank red completion sticker (Form WAR260), and attach it to the base label, indicating this work has been completed. Pinch Bolt Replacement IMPORTANT: Be careful not to turn the shaft while removing the pinch bolt. NOTICE NOTICE: Do not remove the steering shaft from the steering gear; it is only necessary to slide it the rest of the way on the steering gear until seated completely. Removal of the I-shaft could result in the steering wheel being rotated and damaging the clock spring. Once the shaft is seated and the new pinch bolt is installed, torque the nut on the pinch bolt until required torque is achieved. 1. Remove and discard the pinch bolt and nut on the gearside of the I-shaft. 2. Slide the steering shaft down so it is flush with the steering gear. 3. Install the new pinch bolt and nut. 4. Tighten the pinch bolt 30 to 35 lbf·ft (41 to 47 N·m). 5. Use blue torque seal after the required torque has been set. 6. Clean a spot on the base label (Form WAR259), write the recall number, FL952, on a blank red completion sticker (Form WAR260), and attach it to the base label, indicating this work has been completed. Daimler Truck North America LLC Recall Campaign October 2022 FL952A NHTSA #22V-681 Transport Canada #2022-513 Page 7 12/16/2021 f462467 Fig. 2, I-shaft is Lifted or Displaced

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-681 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : SEP 20, 2022 NHTSA Recall No. : 22V-681 Manufacturer Recall No. : FL952 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 202 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Western Star 49X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. 174 49X vehicles involved. Production Dates : OCT 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Western Star 47X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. 28 vehicles involved. Production Dates : OCT 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain vehicles, the lower U-joint pinch bolt on the steering intermediate shaft may not have been properly inspected following DTNA’s normal quality assurance procedures, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Part 573 Safety Recall Report 22V-681 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated Involved Components : Component Name 1 : Pinch Bolt Component Description : Lower U Joint Connection from Intermediate Shaft and Steering Gear Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims, accidents nor injuries confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. Part 573 Safety Recall Report 22V-681 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-681 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : OCT 12, 2022 NHTSA Recall No. : 22V-681 Manufacturer Recall No. : FL952 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 200 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2023 Western Star 47X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. 26 vehicles involved. Production Dates : OCT 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Western Star 49X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. 174 49X vehicles involved. Production Dates : OCT 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain vehicles, the lower U-joint pinch bolt on the steering intermediate shaft may not have been properly inspected following DTNA’s normal quality assurance procedures, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Part 573 Safety Recall Report 22V-681 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated Involved Components : Component Name 1 : Pinch Bolt Component Description : Lower U Joint Connection from Intermediate Shaft and Steering Gear Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims, accidents nor injuries confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. In late September 2022, two vehicles within the originally identified population were found to still be under DTNA control and were remedied before being sent to the field. Part 573 Safety Recall Report 22V-681 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-681 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Trucks North America, LLC Submission Date : SEP 12, 2022 NHTSA Recall No. : 22V-681 Manufacturer Recall No. : FL952 Manufacturer Information : Manufacturer Name : Daimler Trucks North America, LLC Address : 4747 N. Channel Avenue Portland OR 97217-3849 Company phone : 800-745-8000 Population : Number of potentially involved : 202 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2022-2023 Western Star 49X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. 174 49X vehicles involved. Production Dates : OCT 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Western Star 47X Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : On certain vehicles, a steering component lower U-joint pinch bolt may not have been properly installed and inspected. Out of an abundance of caution, DTNA is recalling this limited population of vehicles to ensure inspection of this bolt. 28 vehicles involved. Production Dates : OCT 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : On certain vehicles, the lower U-joint pinch bolt on the steering intermediate shaft may not have been properly inspected following DTNA’s normal quality assurance procedures, thereby creating a risk that some small fraction of vehicles left the manufacturing line with the bolt improperly installed. Part 573 Safety Recall Report 22V-681 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Improperly inspected joints increase the chances of an improperly installed joint. An improperly installed joint could disconnect leading to a loss of steering control and increase the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Regular maintenance intervals and pre-trip inspections require steering component inspections. It may be possible to detect loose components during routine inspections. Additionally the defect might be detected by visual recognition of the spline sticking out from the joint or from the pinch bolt groove being mislocated Involved Components : Component Name 1 : Pinch Bolt Component Description : Lower U Joint Connection from Intermediate Shaft and Steering Gear Component Part Number : 14-18771-000 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In early August, 2022 DTNA received a report of a mis-installed pinch bolt where the intermediate shaft connects to the steering gear, and an investigation was immediately initiated. Later in August, 2022, the plant where the defect originated completed an internal investigation establishing a clean date. That investigation determined the issue to be a problem with inspection on a limited population of vehicles, which has been identified. There were no warranty claims or reports confirmed to be related to the defect. On September 6th, 2022, out of an abundance of caution DTNA decided to conduct a safety recall on the above referenced vehicles. Part 573 Safety Recall Report 22V-681 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Vehicles will be inspected and the joint will be re-installed correctly if needed. Repairs will be performed by Daimler Truck North America authorized service facilities. Daimler Truck North America shall be offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which will be posted with owner’s notification letter. Owners are directed to seek reimbursement through authorized dealers. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Customer notification will be made by first class mail using Daimler Trucks North America records to determine the customers affected. Planned Dealer Notification Date : NOV 11, 2022 – NOV 11, 2022 Planned Owner Notification Date : NOV 11, 2022 – NOV 11, 2022 * NR – Not Reported

SEOCONTENT-END