ACX-2205 – Tie Rod Clamps Failure – 2022 Autocar ACX Xpeditor

September 16, 2022 NHTSA CAMPAIGN NUMBER: 22V697000

Tie Rod Clamps Failure

Separated tie rods can result in a sudden loss of steering, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V697

Manufacturer Autocar, LLC

Components STEERING

Potential Number of Units Affected 236

 

Summary

Autocar, LLC (Autocar) is recalling certain 2022 ACX (Xpeditor) trucks. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.

 

Remedy

Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed on November 14, 2022. Owners may contact Autocar’s customer service at 1-888-218-3611. Autocar’s number for this recall is ACX-2205.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


November, 2022

SAFETY RECALL BULLETIN
NHTSA RECALL 22V697
AUTOCAR, LLC SAFETY RECALL ACX-2205

 

SUBJECT:

Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in certain Xpeditor (ACX) chassis. The tie rod clamps may fail structurally due to a heat treatment error.

 

SAFETY RECALL INFORMATION:

This Recall bulletin provides contact information for MeritoreBay logo OnTrac support.

 

VEHICLES AFFECTED:

There are 236, 2022 model year ACX (Xpeditor) chassis manufactured between October 4, 2021, and February 7, 2022, with non-sequential serial numbers in the range of 238165 through 239112. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/ Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open.

 

SERVICE RESPONSIBILITY:

Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner.

 


Chronology :

August 2022 During manufacturing, Autocar personnel discovered a structural crack in a tie rod clamp and an internal investigation began. Autocar contacted MeritoreBay logo regarding the concern and were informed of a heat treatment error that occurred during production of the tie rod clamp. MeritoreBay logo provided a list of suspect axle serial numbers that were sold to Autocar and an immediate quarantine was set in place for the axles in Autocar inventory. September 9, 2022 all relevant information was presented to Autocar management team and Autocar decided to perform a voluntary safety recall.

 


22E085 – Tie Rod Clamp Failure – Meritor Front Non-Drive Steer Axles

 

http://oemdtc.com/12226/22e085-tie-rod-clamp-failure-meritor-front-non-drive-steer-axles

 


1 Affected Product

Vehicle

MAKEMODELYEAR
AUTOCARXPEDITOR2022

 


10 Associated Documents

Defect Notice Recall 573 Report

RCLRPT-22V697-1228.PDF 243.551KB

 


Recall Acknowledgement

RCAK-22V697-6282.pdf 645.729KB

 


Remedy Instructions and TSB

RCRIT-22V697-4686.pdf 1896.547KB

 


Safety Bulletin

RCSB-22V697-9919.pdf 1896.547KB

 


ISSUED Owner Notification Letter(Part 577) – November 2022

RCONL-22V697-3629.pdf 142.522KB

 


Manufacturer Reimbursement Plan

RMRP-22V697-4849.pdf 618.64KB

 


Manufacturer Notices(to Dealers,etc) – November 2022

RCMN-22V697-1051.pdf 86.881KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V697-1893.PDF 211.119KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V697-3307.PDF 211.216KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V697-6025.PDF 211.299KB

 


Latest Recalls Documents

 


 

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  • The 40# steel used in these premium tie rod removers has been forged and heat treated for greater strength and durability, and chrome-plated surfaces protects them from corrosion, extending their service life
  • The knurled handles of these pitman arms separators provide sure grip for complete control of your work without slippage, and protect tool threads to extend tool lifetime and provide technician comfort
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