Rear Door Striker Bolt May Dislodge – 2018-2022 Braun Chief XL, Express, Express Plus, Liberty, Super Chief, TLC, & Signature Series Ambulances

September 30, 2022 NHTSA CAMPAIGN NUMBER: 22V751000

Rear Door Striker Bolt May Dislodge

Dislodged striker bolts can cause the rear door latch to fail, allowing the door to open during a crash, and increasing the risk of injury.

 

NHTSA Campaign Number: 22V751

Manufacturer Braun Ambulances

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 1,240

 

Summary

Braun Ambulance (Braun) is recalling certain 2018-2022 Chief XL, Express, Express Plus, Liberty, Super Chief, TLC, and Signature Series ambulances. The rear door top striker bolts may become loose and dislodge while the vehicle is in motion.

 

Remedy

Dealers will inspect and replace the striker bolts, free of charge. Owner notification letters were mailed on October 17, 2022. Owners may contact Braun’s customer service at 1-877-344-9990. Braun’s number for this recall is 22-001.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

Braun Recall Notice: TBD September 29, 2022

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

Braun Industries has decided that a safety related defect may exist with some rear door top striker bolts. Braun striker pin part number 97136 may under certain conditions become loose and dislodge from the vehicle while in service.

 

In the affected vehicles, loose pins may result in the top of the rear doors not latching or unlatching. This can result in the door not staying closed or not able to be opened during vehicle operation. The door may not be fully latched increasing the likelihood of the door inadvertently opening in the event of a crash. Some pins may not present an issue at initial review, but nevertheless should be inspected and if necessary remedied. You are receiving this notice because Braun records indicate you may have received shipments of affected units.

 

Braun will remedy the affected units free of charge by replacing Braun striker pin 97136 with Braun striker pin 97259. Replacement pins are available as of October 3rd, 2022. Replacement is done by removing the affected pins and inspecting for obstructions in the area where the pin fastens and replacing the pin. Labor reimbursement for the inspection and repair for each ambulance replacement is 30 minutes. The replacement pins will be properly torqued and marked upon installation.

 

Affected Part:Striker PinPart Number: 97136
Replacement Part:Striker PinPart Number: 97259

 

Please contact Braun Industries to arrange inspection and replacement of the affected striker pins in your vehicle(s). The Braun Service contact information is as follows:

 

Phone: 877-344-9990   6:00 a.m. – 4:30 p.m. EDT,

Email: [email protected]

 

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

If Braun Industries is unable to arrange service as described above without charge within a 60 day period upon contacting Braun Industries, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call toll-free Auto Safety Hotline at 1-888327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov.

 

Any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased motor vehicle shall send a copy of such notice to the lessee of a leased motor vehicle, by first-class mail to the most recent lessee known to the lessor. Such notification shall be mailed within ten days of the lessor’s receipt of the notification from the vehicle manufacturer. This requirement applies to both initial and follow-up notifications but does not apply where the manufacturer has notified a lessor’s lessees directly.

 

We apologize in advance for the inconvenience this issue may cause your organization. We will make every effort minimize any inconveniences and to make this as simple as possible for both our Dealers and our Customers.

 

Sincerely,

 

Kim Braun

President – U.S. Division

 


IMPORTANT SAFETY RECALL

This notice applies to your vehicle(s) VIN, 

Recall # 22V-751

Braun Recall Notice: 2022-01
September 29, 2022

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

Braun Industries has decided that a safety related defect may exist with certain 2018-2022 Chief XL, Express Plus, Liberty, Super Chief, TLC ambulances and 2018-2021 Signature Series ambulances.  The rear door top striker bolts may become loose and separate from the vehicle while it is in motion.  As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 206, “Door Locks and Door Retention Components”.

 

In the affected vehicles, loose pins may result in the top of the rear doors not latching or unlatching. This can result in the door not staying closed or not able to be opened during vehicle operation. The door latch may separate from the vehicle while in motion, increasing the risk of a crash. Some pins may not present an issue at initial review, but nevertheless should be inspected and if necessary remedied. You are receiving this notice because Braun records indicate you may have received shipments of affected units.

 

Braun will remedy the affected units free of charge by replacing Braun striker pin 97136 with Braun striker pin 97259. Replacement pins are available as of October 3, 2022. Replacement is done by removing the affected pins and inspecting for obstructions in the area where the pin fastens and replacing the pin. Labor reimbursement for the inspection and repair for each ambulance replacement is 30 minutes. The replacement pins will be properly torqued and marked upon installation, free of charge

 

Affected Part:Striker PinPart Number: 97136
Replacement Part:Striker PinPart Number: 97259

 

Please contact Braun Industries to arrange inspection and replacement of the affected striker pins in your vehicle(s). The Braun Service contact information is as follows:

 

Phone: 877-344-9990   6:00 a.m. – 4:30 p.m. EDT,
Email: [email protected]

 

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

If Braun Industries is unable to arrange service as described above without charge within a 60 day period upon contacting Braun Industries, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590 or call toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov.

 

Any lessor who receives a notification of a determination of a safety-related defect or noncompliance pertaining to any leased motor vehicle shall send a copy of such notice to the lessee of a leased motor vehicle, by first- class mail to the most recent lessee known to the lessor. Such notification shall be mailed within ten days of the lessor’s receipt of the notification from the vehicle manufacturer. This requirement applies to both initial and follow-up notifications but does not apply where the manufacturer has notified a lessor’s lessees directly.

 

We apologize in advance for the inconvenience this issue may cause your organization. We will make every effort minimize any inconveniences and to make this as simple as possible for both our Dealers and our Customers.

 

Sincerely,

 

Kim Braun

President – U.S. Division

 

Braun Industries, Inc.  1170 Production Drive   Van Wert OH 45891
Website: www.braunambulances.com | Phone: 419-232-7020 | Fax: 419-232-7070

 


Braun Customer Reimbursement Plan

Braun will remedy the affected units free of charge by replacing Braun striker pin 97136 with Braun striker pin 97259. Replacement is done by removing the affected pins and inspecting for obstructions in the area where the pin fastens and replacing the pin.

 

Labor reimbursement for the inspection and repair for each ambulance replacement is 30 minutes.

 

The replacement pins will be properly torqued and marked upon installation.

 

Affected Part:Striker PinPart Number: 97136
Replacement Part:Striker PinPart Number: 97259

 

Please contact Braun Industries to arrange inspection and replacement of the affected striker pins in your vehicle(s). The Braun Service contact information is as follows:

 

Phone: 877-344-9990   6:00 a.m. – 4:30 p.m. EDT,

Email: [email protected]

 


Chronology :

May 2022 – Customer report of loose pins/pins dislodging in the field. Problem was corrected under warranty claim

July 2022 – Customer report of loose pins/pins dislodging in the field. Problem was corrected under warranty claim

July 2022 – transitioned to new striker pin 97259 to replace 97136,

August – September 2022 – evaluated failure modes of the 91736, improved install process of new striker.

September 2022 – arrived at decision to address field failures via recall and inspection/replacement of any of the 97136 strikers in the field.

 


35 Affected Products

Vehicles

MAKEMODELYEAR
BRAUN AMBULANCESCHIEF XL2018-2022
BRAUN AMBULANCESEXPRESS2018-2022
BRAUN AMBULANCESEXPRESS PLUS2018-2022
BRAUN AMBULANCESLIBERTY2018-2022
BRAUN AMBULANCESSIGNATURE SERIES2018-2022
BRAUN AMBULANCESSUPER CHIEF2018-2022
BRAUN AMBULANCESTLC2018-2022

 


9 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-22V751-1205.pdf 141.651KB

 


Recall Acknowledgement

RCAK-22V751-6074.pdf 645.428KB

 


Noncompliance Notice 573 Report

RCLRPT-22V751-9590.PDF 219.283KB

 


Manufacturer Reimbursement Plan

RMRP-22V751-9073.pdf 134.414KB

 


Owner Notification Letter(Part 577)

RCONL-22V751-1015.pdf 151.481KB

 


Recall 573 Report- 11/08/2022

RCLRPT-22V751-6629.PDF 219.324KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V751-6268.PDF 211.132KB

 


Owner Notification Letter(Part 577)

RCONL-22V751-6666.pdf 216.584KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V751-8579.PDF 211.235KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V751&docType=RCL

 


 

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