9904582 – Cooktop Flame May Invert – 2021-2022 Highland Ridge Olympia, Olympia Sport, Open Range & Open Range Lite Travel Trailers

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Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 1 of 11 Inverted Flame at Cooktop Publication Date: November 2022 Make(s): Jayco Model(s): Jay Feather, Jay Flight SLX, Jay Flight Model Year(s): 2021 & 2022 Bulletin Type: Recall Bulletin #(s): 22V-773 US 2022-586 Canada Job Code(s): 9901582 Flat Rate(s): 9901582A-0.20 Inspection only 9901582B-0.70 Inspection and Repair Incident: Inverted Flame Affected Units: 2021-2022 Jayco Jay Feather, Jay Flight SLX, Jay Flight Parts Kit Details: N/A Misc. Tools & Supplies: 1 – Screw gun with #2 Square bit 2 – 3/4“ open end or combination wrenches 2 – Wood #6×1 screws 1 – 5”x7” wood panel piece (1/8” thick at minimum) with a 7/8”x7/8” notch in corner 1 – 2” by 22” wood cabinet panel strip 1 – Tube of sealant (Orgasil-103 or silicone based) 1 – Bubble solution (ammonia free) 1 – LP bottle for test 1 – Caulk Gun Parts Return Information: No part return Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 2 of 11 Inverted Flame at Cooktop Publication Date: November 2022 Make(s): Starcraft Model(s): Autumn Ridge Outfitter Model Year(s): 2021 & 2022 Bulletin Type: Recall Bulletin #(s): 22V-774 US 2022-587 Canada Job Code(s): 9902582 Flat Rate(s): 9902582A-0.20 Inspection only 9902582B-0.70 Inspection and Repair Incident: Inverted Flame Affected Units: 2021-2022 Starcraft Autumn Ridge Outfitter Parts Kit Details: N/A Contents: Misc. Tools & Supplies: 1 – Screw gun with #2 Square bit 2 – 3/4“ open end or combination wrenches 2 – Wood #6×1 screws 1 – 5”x7” wood panel piece (1/8” thick at minimum) with a 7/8”x7/8” notch in corner 1 – 2” by 22” wood cabinet panel strip 1 – Tube of sealant (Orgasil-103 or silicone based) 1 – Bubble solution (ammonia free) 1 – LP bottle for test 1 – Caulk Gun Parts Return Information: No part return Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 3 of 11 Inverted Flame at Cooktop Publication Date: November 2022 Make(s): Highland Ridge Model(s): Open Range, Range Lite, Olympia Sport, Olympia Model Year(s): 2021 & 2022 Bulletin Type: Recall Bulletin #(s): 22V-775 US 2022-588 Canada Job Code(s): 9904582 Flat Rate(s): 9904582A-0.20 Inspection only 9904582B-0.70 Inspection and Repair Incident: Inverted Flame Affected Units: Highland Ridge 2021-2022 Open Range, Range Lite, Olympia Sport, Olympia Parts Kit Details: N/A Misc. Tools & Supplies: 1 – Screw gun with #2 Square bit 2 – 3/4“ open end or combination wrenches 2 – Wood #6×1 screws 1 – 5”x7” wood panel piece (1/8” thick at minimum) with a 7/8”x7/8” notch in corner 1 – 2” by 22” wood cabinet panel strip 1 – Tube of sealant (Orgasil-103 or silicone based) 1 – Bubble solution (ammonia free) 1 – LP bottle for test 1 – Caulk Gun Parts Return Information: No part return Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 4 of 11 1. Make sure all the cabinet doors are closed. Turn on the furnace and the stove burners to the lowest setting. Verify if inverted flame is present like in Object A. If yes, follow instructions below for the cooktop. 1.) Turn gas “OFF” at LP bottle(s) at front of unit. 2.) Remove cooktop from countertop area (Model 174 BH shown). a. Remove cooking grate then remove 2 screws (yellow arrows) holding black top to cooktop pan shown in Figure 1. b. Gently, pull up near glass top to remove top of cooktop. c. Using two ¾” wrenches, disconnect gas line hose from cooktop. (Figure 2) INVERTED FLAME COOKTOP INSPECTION VISUAL INSTRUCTIONS FOR SEALING COOKTOP SHELF AREA Screw Screw PlacementPlacement Fig. Fig. 11 Gas Gas LineLine Fig Fig.. 22 Object A Object A Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 5 of 11 d. Remove 4 screws shown in Figure 3 with yellow arrows connecting cooktop pan to countertop/cleat(s) then lift out cooktop pan from countertop. e. Remove each individual white and black wire from each wire connector shown in Object 1 & Object 2 so cooktop can be removed. 3.) Seal the gas line hose 7/8”x 7/8” notch. a. Cut 5”x7” square out of the 1/8” minimum thickness wood panel. b. Cut a 7/8”x7/8” notch in one corner of the 5”x7” wood panel. c. Use 5”x7” wood panel piece to close up larger notch in cooktop shelf area where gas line hose came through. d. Position gas line hose to pass through 7/8”x7/8” corner notch, with a minimum of 2 screws secure 5”x7” wood panel piece down to cooktop shelf. e. Use sealant to seal around gas line hose and 5”x7” wood panel piece. Figure 4 is before repair & Figure 5 is after repair. Fig. Fig. 33 Fig. Fig. 55 Object 1 Object 1 Object 2 Object 2 Fig. Fig. 44 Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 6 of 11 4. Seal shelf and area adjoining cooktop area a. Check to see if divider panel located between cooktop shelf and kitchen sink area is secured to cooktop shelf. If not, secure divider panel to cooktop shelf. b. Use sealant to seal cooktop shelf to all sides. c. Use sealant to seal cooktop shelf corners and any other visible holes in paneling. d. Use sealant to seal divider panel to countertop bottom that is located between cooktop area and kitchen sink. Seal is to be applied to cooktop shelf side or kitchen sink side of divider panel. Figure 6 is before sealant and Figures 7 – 9 are after seal. Fig. Fig. 66 Fig. Fig. 88 Fig. Fig. 99 Fig. Fig. 77 Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 7 of 11 *** Refer to Figure 10 if the unit needs an exterior 2” by 22” wood cabinet panel strip under the sink. Secure wood cabinet panel strip to the divider panel with the wood screws to close the space between top left and top right of divider panel and countertop. Then seal around the wood cabinet panel strip. *** 5. Re-install cooktop in countertop area. a. Reverse steps 2c through 2e. b. Before securing cooktop top, turn gas “ON” at LP bottle(s) at front of unit. c. Check for leaks with bubble solution (ammonia free) at gas line hose and cooktop connection. If leak is detected, then correct and re-check. Once no leak is detected, proceed to next step. d. Install cooktop top onto cooktop pan and cooktop grate as in steps 2a & 2b. 6. Validate flame does not invert when cooktop and furnace are both “ON”. a. Light both burners on cooktop and set to “High”. b. Turn furnace “ON”. c. Turn cooktop burners to “Low”. d. Validate flame is not inverted. i. Figure 11 show flame to be inverted (flames are turned downwards towards cooktop pan). Figures 12 & 13 show the flame to be normal flames are turned upwards away from cooktop. Fig. Fig. 1010 Fig. Fig. 1111 Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 8 of 11 INVERTED FLAME COOKTOP OVEN INSPECTION 1.) Make sure all the cabinet doors are closed. Turn on the furnace and the cooktop burners to the lowest setting. Verify if inverted flame is present as shown in Figure 1. Follow instructions below for the cooktop oven if inverted flame is present. Fig. Fig. 1313 Fig. Fig. 1212 Fig. Fig. 11 Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 9 of 11 1. Turn gas “OFF” at LP bottle(s) at front of unit. a. Locate a scrap panel piece and cut to size 25 ¾ x 21 11/16. Then follow the print (PATTERN –AF) to cut notches. (Figure 1) 2. Cut 2 cleats to ¾ X ¾ X 17”. 3. Cut 1 cleats to ¾ X ¾ X 20”. 4. Place one 20” cleat along the edge that is 25 ¾” closest to the cabinet drawers. Place the 17” cleats along both edges that are 21 11/16” using D10 staples. (Figure 2) 5. Remove the oven: a. Take the cooktop off. b. Unscrew the four screws, two on each side of the cooktop. (Figure 3) c. Unscrew the two that are in the front when you open the oven door. (Figure 4) INVERTED FLAME COOKTOP OVEN REPAIR INSTRUCTIONS Figure 1Figure 1 Fig. Fig. 22 Fig. Fig. 33 Fig. Fig. 44 Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 10 of 11 6. Unhook the LP hose and the wires. (Figure 5 and 6) 7. Remove the top two drawers of the kitchen cabinet and pull the power center out. 8. Install the panel with the cleats facing down. Attach one cleat with a wood screw to the side wall (Figure 7). Attach another cleat to the back of the power center face frame using L14 staples (Figure 8). From the drawerside, 19” up from the floor, attach the panel to a cleat using D10 staples (Figure 9). Fig. Fig. 55 Fig. Fig. 66 Fig. Fig. 77 Fig. Fig. 88 Fig. Fig. 99 Recall # 22V-773, 774, 775 Inverted Flame November 2022 Page 11 of 11 9. Install the grommet over the gas line so that it sits in the notch where the gas line comes through the panel. Attach to the panel with a wood screw. Seal the oven box. (Figure 10) 10. Reinstall the drawers and load center. Place the oven back in the box, hooking up the LP and wires. Check for leaks with bubble solution (ammonia free) at gas line hose and oven connection. If leak is detected, then correct and re-check. Once no leak is detected, proceed to next step. Fully push in the oven and reinsert screws. 11. Retest for inverted flame per the inspection section. If properly sealed, the flames will go upwards as normal. (Figure 11) Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. 903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 Fig. Fig. 1010 Fig. Fig. 1111

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MPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle «unit_serial_» «NAME» «ADDRESS» «CITY», «ST» «ZIP» Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect which relates to motor vehicle safety exists in certain Jayco; 2021 Jay Flight, 2022 Jay Flight SLX, 2022 Jay Feather, Starcraft RV; 2021-2022 Autumn Ridge Outfitter, Highland Ridge RV; 2021-2022 Open Range, 2022 Range Lite, 2022 Olympia, and 2022 Olympia Sport travel trailers. The flame on the cooktop will invert when the furnace is running. The cooktop is installed in a cabinet that is not sealed from the furnace area. When the furnace and the cooktop are operated at the same time the cooktop burner flame can invert leading to an increased risk of personal injury or fire. Remedy consists of adding sealant and plywood panels to seal the area around the gas line hose and the area adjoining the cooktop. The remedy will be performed free of charge to you and will take approximately 45 minutes to complete. Please contact a Jayco certified repair facility and schedule an appointment for this remedy. CAUTION: Do not use the cooktop and the furnace at the same time until the remedy is completed. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled. If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Jayco Inc. Towable Division Reason for this recall What we need you to do Recall Remedy November 2022 Safety Recall: Jayco-NHTSA # 22V-773 Starcraft RV-NHTSA # 22V-774 Highland Ridge-NHTSA# 22V-775

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IMPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle «NAME» «ADDRESS» «CITY», «ST» «ZIP» Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect which relates to motor vehicle safety exists in certain Jayco; 2021 Jay Flight, 2022 Jay Flight SLX, 2022 Jay Feather, Starcraft RV; 2021-2022 Autumn Ridge Outfitter, Highland Ridge RV; 2021-2022 Open Range, 2022 Range Lite, 2022 Olympia, and 2022 Olympia Sport travel trailers. The flame on the cooktop will invert when the furnace is running. The cooktop is installed in a cabinet that is not sealed from the furnace area. When the furnace and the cooktop are operated at the same time the cooktop burner flame can invert leading to an increased risk of personal injury or fire. Remedy consists of adding sealant and plywood panels to seal the area around the gas line hose and the area adjoining the cooktop. The remedy will take approximately 45 minutes to complete and must be performed free of charge to the retail owner. Our records show the following unit is affected by this recall and is part of the current inventory at your dealership. «VIN» Federal law requires the Recall Remedy be completed on this unit prior to customer delivery. Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you have any questions, please contact Jayco Customer Service at 800-283-8267 for assistance. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Jayco Inc. Towable Division November 2022 Safety Recall: Jayco-NHTSA # 22V-773 Starcraft RV-NHTSA # 22V-774 Highland Ridge-NHTSA# 22V-775 Reason for this recall What you need you to do Recall Remedy

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-775 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Highland Ridge RV Submission Date : OCT 14, 2022 NHTSA Recall No. : 22V-775 Manufacturer Recall No. : 9904582 Manufacturer Information : Manufacturer Name : Highland Ridge RV Address : 955 Tuscany Drive Shipshewana IN 46565 Company phone : 260-768-7771 Population : Number of potentially involved : 1,907 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Highland Ridge Olympia, Olympia Sport, Open Range, Range Lite travel trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The recall population was determined using our production records. Production Dates : MAR 12, 2021 – JUN 22, 2022 VIN Range 1 : Begin : 58TB40AK0N14K3056 End : 58TBH0BPXN75L3432 ✔ Not sequential Description of Defect : Description of the Defect : Flame on the cooktop may invert when the furnace is running. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : When the furnace and cooktop are operated at the same time the cooktop burner flame may invert leading to an increased risk of personal injury of fire. Description of the Cause : The cooktop is installed in a cabinet that is not sealed from the furnace area. Identification of Any Warning that can Occur : An inverted flame could be detected visually. Involved Components : Part 573 Safety Recall Report 22V-775 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In December 2021, Highland Ridge received a claim of an inverted flame on the cooktop of a unit built in our Idaho location. Highland Ridge began monitoring our data for other similar allegations. Claims slowly continued to come in and each was discussed and evaluated in our weekly Warranty Incident Review Committee (WIRC) meetings. In May 2022, an incident on a Starcraft unit was elevated from WIRC to the Corrective Preventive Action Committee (CPAC). The CPAC committee met on May 18, 2022 and discussed the incidents and decided to open an investigation. On September 7, 2022, CPAC decided to elevate this matter to the Safety Steering Committee (SSC). Jayco towable engineering conducted testing to better understand the conditions that could lead to an inverted flame. This research was concluded at the start of October 2022. On October 10, 2022 SSC met to discuss this matter and voted in favor of proceeding with a safety recall. Highland Ridge received a total of ten claims between December 2021 and September 2022. Description of Remedy : Description of Remedy Program : Sealant and plywood panels will be used to seal the area around the gas line hose and the area adjoining the cooktop. On some units, plywood panels will be installed to separate the furnace and cooktop. This remedy will be done at no cost to the owner. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component : The flame on the cooktop will not invert when the furnace operates. Part 573 Safety Recall Report 22V-775 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : By the start of October 2022, information was shared with production to emphasize the importance of sealing the area around the cooktop when the furnace is located in or near the cooktop. Sealant and plywood panels were used to seal the area around the gas line hose and the area adjoining the cooktop. Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners. Planned Dealer Notification Date : NOV 21, 2022 – NOV 21, 2022 Planned Owner Notification Date : NOV 21, 2022 – NOV 21, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-775 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Highland Ridge RV Submission Date : NOV 18, 2022 NHTSA Recall No. : 22V-775 Manufacturer Recall No. : 9904582 Manufacturer Information : Manufacturer Name : Highland Ridge RV Address : 955 Tuscany Drive Shipshewana IN 46565 Company phone : 260-768-7771 Population : Number of potentially involved : 1,907 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Highland Ridge Olympia, Olympia Sport, Open Range, Range Lite travel trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The recall population was determined using our production records. Production Dates : MAR 12, 2021 – JUN 22, 2022 VIN Range 1 : Begin : 58TB40AK0N14K3056 End : 58TBH0BPXN75L3432 ✔ Not sequential Description of Defect : Description of the Defect : Flame on the cooktop may invert when the furnace is running. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : When the furnace and cooktop are operated at the same time the cooktop burner flame may invert leading to an increased risk of personal injury of fire. Description of the Cause : The cooktop is installed in a cabinet that is not sealed from the furnace area. Identification of Any Warning that can Occur : An inverted flame could be detected visually. Involved Components : Part 573 Safety Recall Report 22V-775 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Furnace Component Description : FURNACE, 19000 BTU SBRBN NT-20SEQ W/DIRECT DISCH GRL BLK Component Part Number : 2016165 Component Name 2 : Stove Component Description : STOVE, TOP 2-BNR GRAST GL TOP BLK Component Part Number : 2023364 Component Name 3 : Stove Component Description : STOVE, GAS 3BNR 17″ OVN BLK W/LED LT & GL DR Component Part Number : 2015062 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In December 2021, Highland Ridge received a claim of an inverted flame on the cooktop of a unit built in our Idaho location. Highland Ridge began monitoring our data for other similar allegations. Claims slowly continued to come in and each was discussed and evaluated in our weekly Warranty Incident Review Committee (WIRC) meetings. In May 2022, an incident on a Starcraft unit was elevated from WIRC to the Corrective Preventive Action Committee (CPAC). The CPAC committee met on May 18, 2022 and discussed the incidents and decided to open an investigation. On September 7, 2022, CPAC decided to elevate this matter to the Safety Steering Committee (SSC). Jayco towable engineering conducted testing to better understand the conditions that could lead to an inverted flame. This research was concluded at the start of October 2022. On October 10, 2022 SSC met to discuss this matter and voted in favor of proceeding with a safety recall. Highland Ridge received a total of ten claims between December 2021 and September 2022. Part 573 Safety Recall Report 22V-775 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Sealant and plywood panels will be used to seal the area around the gas line hose and the area adjoining the cooktop. On some units, plywood panels will be installed to separate the furnace and cooktop. This remedy will be done at no cost to the owner. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component : The flame on the cooktop will not invert when the furnace operates. Identify How/When Recall Condition was Corrected in Production : By the start of October 2022, information was shared with production to emphasize the importance of sealing the area around the cooktop when the furnace is located in or near the cooktop. Sealant and plywood panels were used to seal the area around the gas line hose and the area adjoining the cooktop. Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners. Planned Dealer Notification Date : NOV 30, 2022 – NOV 30, 2022 Planned Owner Notification Date : NOV 30, 2022 – NOV 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-775 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Highland Ridge RV Submission Date : NOV 11, 2022 NHTSA Recall No. : 22V-775 Manufacturer Recall No. : 9904582 Manufacturer Information : Manufacturer Name : Highland Ridge RV Address : 955 Tuscany Drive Shipshewana IN 46565 Company phone : 260-768-7771 Population : Number of potentially involved : 1,907 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Highland Ridge Olympia, Olympia Sport, Open Range, Range Lite travel trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The recall population was determined using our production records. Production Dates : MAR 12, 2021 – JUN 22, 2022 VIN Range 1 : Begin : 58TB40AK0N14K3056 End : 58TBH0BPXN75L3432 ✔ Not sequential Description of Defect : Description of the Defect : Flame on the cooktop may invert when the furnace is running. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : When the furnace and cooktop are operated at the same time the cooktop burner flame may invert leading to an increased risk of personal injury of fire. Description of the Cause : The cooktop is installed in a cabinet that is not sealed from the furnace area. Identification of Any Warning that can Occur : An inverted flame could be detected visually. Involved Components : Part 573 Safety Recall Report 22V-775 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Furnace Component Description : FURNACE, 19000 BTU SBRBN NT-20SEQ W/DIRECT DISCH GRL BLK Component Part Number : 2016165 Component Name 2 : Stove Component Description : STOVE, TOP 2-BNR GRAST GL TOP BLK Component Part Number : 2023364 Component Name 3 : Stove Component Description : STOVE, GAS 3BNR 17″ OVN BLK W/LED LT & GL DR Component Part Number : 2015062 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In December 2021, Highland Ridge received a claim of an inverted flame on the cooktop of a unit built in our Idaho location. Highland Ridge began monitoring our data for other similar allegations. Claims slowly continued to come in and each was discussed and evaluated in our weekly Warranty Incident Review Committee (WIRC) meetings. In May 2022, an incident on a Starcraft unit was elevated from WIRC to the Corrective Preventive Action Committee (CPAC). The CPAC committee met on May 18, 2022 and discussed the incidents and decided to open an investigation. On September 7, 2022, CPAC decided to elevate this matter to the Safety Steering Committee (SSC). Jayco towable engineering conducted testing to better understand the conditions that could lead to an inverted flame. This research was concluded at the start of October 2022. On October 10, 2022 SSC met to discuss this matter and voted in favor of proceeding with a safety recall. Highland Ridge received a total of ten claims between December 2021 and September 2022. Part 573 Safety Recall Report 22V-775 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Sealant and plywood panels will be used to seal the area around the gas line hose and the area adjoining the cooktop. On some units, plywood panels will be installed to separate the furnace and cooktop. This remedy will be done at no cost to the owner. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component : The flame on the cooktop will not invert when the furnace operates. Identify How/When Recall Condition was Corrected in Production : By the start of October 2022, information was shared with production to emphasize the importance of sealing the area around the cooktop when the furnace is located in or near the cooktop. Sealant and plywood panels were used to seal the area around the gas line hose and the area adjoining the cooktop. Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners. Planned Dealer Notification Date : NOV 21, 2022 – NOV 21, 2022 Planned Owner Notification Date : NOV 21, 2022 – NOV 21, 2022 * NR – Not Reported

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