RC000281 – Incorrect OCCC Label – 2023 Thor Motor Coach Magnitude & Omni

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Please Return to: Attn: Customer Service Thor Motor Coach PO Box 1486 Elkhart, IN 46515 VIN: __________________________________ Customer Name: ____________________________ Recall Instructions: 1. Remove the existing yellow OCCC label. 2. Clean area so it is free of dirt and debris. 3. Install new OCCC label in the same location. Please fill in VIN & Customer information above and sign below. Please return this sheet in the provided envelope to indicate that you have completed recall 22v-784 (US)/2022-593(Canada). Thank you! Date Recall Completed: __________________________ Signature: _____________________________________

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Thor Motor Coach Recall Repair Instructions Thor Motor Coach 1-877-500-1020 Recall # 22v-784 TC Camp # 2022-593 Recall # 22v-784 & 2022-593 Description/Title: OCCC- Safety belt equipped seating capacity Affected Product Line(s): Certain 2023 Magnitude & Omni units Service Campaign # : RC000281 Released Date: Repair Code: TMCRC80482V Document Date: Time Allowed: 0.1 Document Revision: A Issue: Part(s) Required: Instructions: It has been discovered that on certain MY 2023 Magnitude & Omni motorhomes, the incorrect safety belt equipped seating capacity is listed on the OCCC Label. New OCCC Label (Provided in mailing) 1. Remove the existing yellow OCCC label. 2. Clean area so it is free of dirt and debris. 3. Install new OCCC label in the same location.

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IMPORTANT SAFETY RECALL This notice applies to your vehicle: «VIN» «Owner_name» «Street» «City», «State» «Zip» Dear «Owner_name»: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thor Motor Coach (TMC) has decided that a defect which relates to motor vehicle safety exists in certain model year 2023 Magnitude and Omni units. As a result, TMC is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us. It has been discovered that on certain 2023 Magnitude and Omni motorhomes, the safety belt equipped seating capacity is incorrectly listed on the OCCC Label. The incorrect information on the label could lead to more occupants being in the vehicle than there are safety belts. This could lead to property damage and/or personal injury or fire. TMC has enclosed the correct label to remedy the non-compliance for your motorhome. Please utilize the return letter included, along with the return envelope to notify TMC of completion. At your earliest convenience, remove the existing OCCC label and apply the new one in its place. This label is affixed to the interior side of the forward-most door on the passenger side (directly below the window screen) for Class A motorhomes, or on the front door jamb for Class C motorhomes. If you no longer own the vehicle, or if you have questions concerning this recall or if you need any assistance, please contact the TMC Warranty/Service Department by mail at TMC, P.O. Box 1486, Elkhart, IN 46515-1486, by phone at 877-855-2867, or email at [email protected]. If you had appropriate repairs completed prior to receipt of this recall notice, and if you incurred any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from TMC by contacting the TMC Warranty/Service Department. If after contacting TMC Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter. Sincerely, Thor Motor Coach cc: National Highway Traffic Safety Administration (NHTSA) Reason for this recall What we need you to do RECREATIONAL VEHICLE SAFETY RECALL NOTICE Safety Recall: 22v784 Safety Advisory: RC000281 November, 2022 What we will do

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-784 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Thor Motor Coach Submission Date : OCT 19, 2022 NHTSA Recall No. : 22V-784 Manufacturer Recall No. : RC000281 Manufacturer Information : Manufacturer Name : Thor Motor Coach Address : PO Box 1486 701 County Road 15 Elkhart IN 46515 Company phone : 877-500-1020 Population : Number of potentially involved : 69 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Thor Motor Coach Magnitude Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : UNKNOWN Power Train : DIESEL Descriptive Information : It has been discovered that on certain MY 2023 Magnitude and Omni motorhomes, the incorrect seatbelt count is listed on the OCCC label and therefore not in compliance with FMVSS 120. Production Dates : APR 12, 2022 – AUG 24, 2022 VIN Range 1 : Begin : 1FDFF6LT0NDA13702 End : 1FDFF6LTXNDA14100 ✔ Not sequential Vehicle 2 : 2023-2023 Thor Motor Coach Omni Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : UNKNOWN Power Train : DIESEL Descriptive Information : It has been discovered that on certain MY 2023 Magnitude and Omni motorhomes, the incorrect seatbelt count is listed on the OCCC label and therefore not in compliance with FMVSS 120. Production Dates : APR 11, 2022 – AUG 18, 2022 VIN Range 1 : Begin : 1FDFF6LT0NDA07964 End : 1FDFF6LTXNDA09558 Not sequential Description of Noncompliance : Description of the Noncompliance : The OCCC label states the incorrect safety belt equipped seating capacity FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : Incorrect occupancy rating can indicate more people can be transported in Part 573 Safety Recall Report 22V-784 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : the unit than there are available seatbelts, which can increase the risk of injury, and or death. Description of the Cause : Seating changes were made with floor plan adjustments and the system was not updated to the correct seating capacity. Identification of Any Warning that can Occur : N/A Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 9/26/2022 – Engineers discovered the incorrect occupancy rating on the OCCC label during a routine inspection online. 9/29/2022 – Issue was corrected online and all units in production had new labels installed. 10/10/2022 – Email received stating the issue that was found online with the OCCC label and an internal investigation was opened. 10/18/2022 – Safety committee was notified and voted to issue a recall. Description of Remedy : Description of Remedy Program : Replace the label. TMC will provide reimbursement based on general reimbursement plan on file with NHTSA Part 573 Safety Recall Report 22V-784 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : The new label lists the correct safety belt equipped seating capacity. Identify How/When Recall Condition was Corrected in Production : Engineering discovered the issue on 9/26/2022 and had the issue resolved in the system on 9/29/2022. Recall Schedule : Description of Recall Schedule : TMC will notify the dealers and owners of the recreational vehicles by letter. A final copy of the owner letter will be provided to NHTSA, along with the dealer repair procedures. Planned Dealer Notification Date : DEC 10, 2022 – DEC 10, 2022 Planned Owner Notification Date : DEC 10, 2022 – DEC 10, 2022 * NR – Not Reported

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