22-098-RUS School Bus Rub Rails Incorrectly Attached – 2021-2023 Micro Bird G5, 2022-2023 MBII, & 2022 T-Series School Buses

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Recall 22-098-RUS / NHTSA Recall 22V826 IMPORTANT SAFETY RECALL NOTICE – 22V826 This notice applies to your vehicle(s) appearing on the attached list December 2022 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Micro Bird has decided that a defect which relates to motor vehicle safety exists in certain 2021-2023 G5, 2022-2023 MBII and 2022 T-Series school buses. So that we can notify you of recalls affecting your vehicle(s), it is important that you inform us of any change or error in your mailing address, vehicle ownership or status. (Please use the form at the bottom of this letter) In certain vehicles, the seat-level rub rails may have been attached incorrectly to the side of the bus, not offering a solid anchoring to the vertical structure members of the bus. If the seat-level rub rail is not attached correctly, the protection against impact it offers to the passengers may be diminished, increasing the risks of injuries in case of an impact. To complete this recall, locate the unit(s) in your fleet that appear on the attached List of Recalled Vehicles and contact a Micro Bird dealer to make an appointment to have the rub rails of your vehicle(s) inspected, and if the defect is present, to correctly attach them, free of charge. Visit https://www.microbird.com/dealers to locate a Micro Bird dealer near you. Once your vehicle(s) is(are) corrected please visit the Recall portal at https://supportclient.microbird.com and log into your User account to submit the completed and signed List of Recalled Vehicles included with this letter on the Form tab for Recall 22-098-RUS. This information will allow us to update our files. Note: If you have never registered on our Recall portal, use the Portal ID that appears on the List of Recalled Vehicles to create a User Account. Once created, on subsequent visits, you will only need your email address and password to access your User Account. Once a User account is created, we no longer print the Portal ID on the List of Recalled Vehicles. If not possible to have your vehicle corrected at a Micro Bird dealer: 1- Visit the Recall portal at https://supportclient.microbird.com, log into your User account and select the Recall 22-098-RUS to download inspection and correction instructions 2- Please have the correction applied at a certified garage. 3- Complete, for each of your vehicles, and sign, the form section of the List of Recalled Vehicles included with this Notification. 4- Once you have completed or declined the recall for all your vehicles, for reimbursement, transmit the completed and signed List of Recalled Vehicles and your detailed invoice(s) to a Micro Bird dealer. Please send any question or concern regarding this recall campaign to [email protected], using 22-098-RUS or 22V826 in the Subject area. Micro Bird Corporation Inc., 3000 Girardin, Drummondville (Quebec) J2E 0A1 We evaluate that it should take around twenty (20) minutes to inspect, and if needed, correct your vehicle. Micro Bird Corporation will reimburse parts and labor to mitigate this recall, but it will be your responsibility as owner to contact a Micro Bird dealer to have the defect corrected. If you have leased this vehicle to another person or organization, you must forward this letter to the lessee within ten (10) days We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Should Micro Bird Corporation Inc. fail or be unable to remedy the situation without charge, you may contact: Associate Administrator, National Highway Traffic Safety Administration 1200 New Jersey Ave S.E., Washington, DC 20590 Phone: (888) 327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov Changed address or sold the vehicle? If you have changed address, or have sold the vehicle, please fill in the following form, and send it to Micro Bird Corp. by email at [email protected], using 22-098-RUS or 22V826 in the Subject area. The information you provide will be used to update our files and, if needed, notify the new owner about this recall. Recall 22-098-RUS / NHTSA Recall # 22V826 DO NOT COMPLETE THIS SECTION UNLESS: Your company changed its name, moved, or no longer own this vehicle. Vehicle serial number: ____________________________________________ ❑ This vehicle was stolen. ❑ This vehicle was destroyed. ❑ The company changed its name or moved (indicate the new name/address and phone number): ❑ I no longer own the vehicle (indicate the name/address and phone number of new owner). Complete the following section only if your company has changed its name or moved or to provide the name and address of the new owner Name: Address: City: State: Phone: Zip code: Signature: Date:

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DATE: December 2022 TO: Micro Bird Distributors SUBJECT: Recall 22-098-RUS /NHTSA # 22V826 FROM: Marie Claude Gagnon, Product Certification and Specification Specialist, Micro Bird Inc. This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Micro Bird has decided that a defect which relates to motor vehicle safety exists in certain 2021-2023 G5, 2022-2023 MBII and 2022 T-Series school buses. In certain vehicles, the seat-level rub rails may have been attached incorrectly to the side of the bus, not offering a solid anchoring to the vertical structure members of the bus. If the seat-level rub rail is not attached correctly, the protection against impact it offers to the passengers may be diminished, increasing the risks of injuries in case of an impact. To complete this recall, owners will contact you to make an appointment for repair. We request that you apply for reimbursement via the GOLs claim system with detailed invoices and list of repaired vehicles so we can update our files. Micro Bird Corporation will provide instructions and parts, as well as reimburse labor to mitigate this recall at no charge. The allotted time to inspect and, if needed, correct the defect is 20 minutes (0.3 hour) per vehicle. Important: We want to remind you that recalled vehicles must be corrected before you sell, lease, or deliver them; vehicles returned at the end of a lease must be corrected before they can be offered for sale as used vehicles. We apologize for any inconvenience this situation may cause and we thank you for your cooperation.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-826 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Corp. Micro Bird, Inc. Submission Date : NOV 03, 2022 NHTSA Recall No. : 22V-826 Manufacturer Recall No. : 22-098-RUS Manufacturer Information : Manufacturer Name : Corp. Micro Bird, Inc. Address : 3000, Rue Girardin Drumondville, Quebec 00 J2E 0A1 Company phone : 819-477-2012 Population : Number of potentially involved : 777 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Micro Bird G5 Vehicle Type : Body Style : Power Train : NR Descriptive Information : In certain vehicles, the seat-level rub rails may be attached incorrectly and may not sufficiently protect the passengers Production Dates : DEC 01, 2021 – OCT 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Micro Bird MBII Vehicle Type : Body Style : Power Train : NR Descriptive Information : In certain vehicles, the seat-level rub rails may be attached incorrectly and may not sufficiently protect the passengers. Production Dates : DEC 01, 2021 – OCT 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Micro Bird T-Series Vehicle Type : Body Style : Power Train : NR Descriptive Information : In certain vehicles, the seat-level rub rails may be attached incorrectly and may not sufficiently protect the passengers. Production Dates : FEB 15, 2022 – OCT 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-826 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The seat-level rub rails may have been attached incorrectly to the side of the bus, not offering a solid anchoring to the vertical structure members of the bus FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the seat-level rub rail is not attached correctly, the protection against impact it offers to the passengers may be diminished, increasing the risks of injuries in case of an impact Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Rub Rails Component Description : Seat-level rub rails Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Since on January 1, 2022, the rub rails have been installed at a new production station. The goal was that the rub rails would be installed the same way as previously but at a different stage of the manufacture. On September 19, it was discovered that the seat-level rub rails attachment to the vertical structure members was not consistent, some rub rails being attached beside the vertical structure members, thus only to the side wall. Training was offered and more emphasis on the attachment to the vertical structure members was added in the work instructions. The rub rails have consistently been attached correctly since September 26, 2022. In parallel, the protection offered by the incorrectly attached seat rub rails was analysed to determine whether there was a safety risk. It was decided on October 27, 2022, to recall the school vehicles on which the seat-level Part 573 Safety Recall Report 22V-826 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 rub rails have been installed between January 1 and September 26, 2022. Micro Bird has not received any report of incident or claim regarding this defect Description of Remedy : Description of Remedy Program : Micro Bird Corporation will provide instructions and the necessary parts as well as reimburse labor, to correct the defect at no charge. It will be the responsibility of the bus owners to contact a Micro Bird dealer to have their vehicle(s) corrected. Owners who have incurred costs to obtain a remedy for the defect addressed by this recall campaign within a reasonable time in advance of notification, may submit their claims to Micro Bird. Reimbursement, in part or in full, will be provided upon approval of the claim How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Micro Bird will notify the dealers by emails and written notification will be sent to dealers Planned Dealer Notification Date : DEC 05, 2022 – DEC 16, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 23, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-826 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Corp. Micro Bird, Inc. Submission Date : MAR 29, 2023 NHTSA Recall No. : 22V-826 Manufacturer Recall No. : 22-098-RUS Manufacturer Information : Manufacturer Name : Corp. Micro Bird, Inc. Address : 3000, Rue Girardin Drumondville, Quebec 00 J2E 0A1 Company phone : 819-477-2012 Population : Number of potentially involved : 777 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Micro Bird G5 Vehicle Type : Body Style : Power Train : NR Descriptive Information : In certain vehicles, the seat-level rub rails may be attached incorrectly and may not sufficiently protect the passengers Production Dates : DEC 01, 2021 – OCT 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Micro Bird MBII Vehicle Type : Body Style : Power Train : NR Descriptive Information : In certain vehicles, the seat-level rub rails may be attached incorrectly and may not sufficiently protect the passengers. Production Dates : DEC 01, 2021 – OCT 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Micro Bird T-Series Vehicle Type : Body Style : Power Train : NR Descriptive Information : In certain vehicles, the seat-level rub rails may be attached incorrectly and may not sufficiently protect the passengers. Production Dates : FEB 15, 2022 – OCT 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-826 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The seat-level rub rails may have been attached incorrectly to the side of the bus, not offering a solid anchoring to the vertical structure members of the bus FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the seat-level rub rail is not attached correctly, the protection against impact it offers to the passengers may be diminished, increasing the risks of injuries in case of an impact Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : Rub Rails Component Description : Seat-level rub rails Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Since on January 1, 2022, the rub rails have been installed at a new production station. The goal was that the rub rails would be installed the same way as previously but at a different stage of the manufacture. On September 19, it was discovered that the seat-level rub rails attachment to the vertical structure members was not consistent, some rub rails being attached beside the vertical structure members, thus only to the side wall. Training was offered and more emphasis on the attachment to the vertical structure members was added in the work instructions. The rub rails have consistently been attached correctly since September 26, 2022. In parallel, the protection offered by the incorrectly attached seat rub rails was analysed to determine whether there was a safety risk. It was decided on October 27, 2022, to recall the school vehicles on which the seat-level Part 573 Safety Recall Report 22V-826 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 rub rails have been installed between January 1 and September 26, 2022. Micro Bird has not received any report of incident or claim regarding this defect Description of Remedy : Description of Remedy Program : Micro Bird Corporation will provide instructions and the necessary parts as well as reimburse labor, to correct the defect at no charge. It will be the responsibility of the bus owners to contact a Micro Bird dealer to have the rub rails of their vehicle(s) inspected, and if the defect is present, to correctly attach them. Owners who have incurred costs to obtain a remedy for the defect addressed by this recall campaign within a reasonable time in advance of notification, may submit their claims to Micro Bird. Reimbursement, in part or in full, will be provided upon approval of the claim How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : Training was offered and more emphasis on the attachment to the vertical structure members was added in the work instructions. The rub rails have consistently been attached correctly since September 26, 2022 Recall Schedule : Description of Recall Schedule : Micro Bird will notify the dealers by emails and written notification will be sent to dealers Planned Dealer Notification Date : DEC 05, 2022 – DEC 16, 2022 Planned Owner Notification Date : DEC 19, 2022 – DEC 23, 2022 * NR – Not Reported

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