23E008 Entry Door Latch Failure – Lippert Global Latches LK702

“This site contains affiliate links for which OEMDTC may be compensated”

February 7, 2023 NHTSA CAMPAIGN NUMBER: 23E008000

Entry Door Latch Failure

The inability to enter or exit the vehicle in an emergency increases the risk of injury.

 

NHTSA Campaign Number: 23E008

Manufacturer LipperteBay

Components EQUIPMENT, LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 1,043

 

Summary

LipperteBay is recalling certain Global latches, model number LK702, and part number 2021023988, used in LipperteBay series 3500 and 920 entry doors. The entry door latch may fail and not allow entry or exit.

 

Remedy

LipperteBay will work with the RV manufacturers to replace the door latch, free of charge. Owner notification letters are expected to be mailed March 20, 2023. Owners may contact LipperteBay customer service at 1-574-538-4514. LipperteBay’s number for this recall is 148-2023-001.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


GLOBAL ENTRY DOOR LATCH INSPECTION/REPLACEMENT INSTRUCTIONS *MOTORIZED UNITS ONLY

23E-008

02.23.2023

 

Purpose

This document refers to the replacement of the door lock assembly with latch on certain motorized entry doors. A portion of the latch is breaking off when attempting to exit the coach. The complete door lock assembly with latch, PN 2021 097898, will be replaced with a redesigned part, if needed.

NOTE: Check first for an “INSPECTED LATCH” sticker on the inside of the door frame between the hinges (Fig. 12). If it is present, report back to the OEM that the VIN has already been addressed.

 

Safety

This document provides general instructions. Many variables can change the circumstances of any procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual performing the operation. This document cannot begin to plot out procedures for every possibility, but will provide the general instructions for effectively installing, removing or servicing the system. In the event the skill level required is too advanced or the procedure too difficult, a certified technician should be consulted before performing the necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty, inflicting injury or even death.

 

Resources Required

  • Two people
  • Cordless or electric drill or screwgun
  • Appropriate drive bit
  • 7/16″ nut driver
  • 1/4″ screwgun bit
  • Replacement complete latch assembly, PN 2021097898, if needed

 

Procedure

Disassemble Latch

1. Open entry door so it is perpendicular to the coach.

2. Peel off adhesive patch covering the access port for the latch fastening nut (Fig. 1).

3. Use 7/1 6″ nut driver to remove threaded nut (Figs. 2 and 3) and set aside.

 

NOTE: Be careful not to let the nut fall out of the nut driver and down into the door while removing.

4. While another person supports the outside latch assembly, remove the three Phillips head screws on the inside of the assembly (Fig. 4) and set aside.

5. Remove both sides of latch assembly.

 

Inspection

NOTE: Check first for an “INSPECTED LATCH” sticker on the inside of the door frame between the hinges (Fig. 12). If it is present, report back to the OEM that the VIN has already been addressed. If not inspected, proceed with inspection.

1. Using a 1/4″ screwgun bit, try to insert the bit into the spun rivet of the inside latch assembly (Fig. 5).

2. If bit fits into rivet opening, replace the complete latch assembly including both inside and outside latch assemblies.

3. if the bit does not fit, no action is required. Proceed to latch reassembly instructions.

 

Reassemble Latch

1. Slide inside latch assembly into place. Keep deadbolt handle in the 10 0’clock position (Fig. 6).

NOTE: Do NOT let deadbolt pop out of place. It may be difficult to reinstall.

2. While another person holds the inside latch assembly in place, reinstall the latch nut and tighten slowly with nut driver until a few threads of the bolt are visible (Fig. 7).

NOTE: Do NOT tighten nut completely. The latch will not operate correctly if the nut is too tight.

3. While another person holds the outside assembly, loosely reinstall the three Phillips head screws (Fig. 8).

4. Align deadbolt and then extend the deadbolt so it appears on the outside of the door frame (Fig. 9).

 

5. When deadbolt is extended, firmly tighten the three Phllips head screws (Fig. 10).

6. Replace adhesive patch over nut access port (Fig. 11).

7. Place an “INSPECTED LATCH” sticker indicating the assembly has been replaced on the inside of the door frame between the hinges (Fig. 12).

 


Chronology :

01.18.2023: OEM was visiting our production facility and brought up concern of potential latch issue on specific entry doors

01.20.2023: Components received from customer for review

01.20.2023: LipperteBay contacted external vendor

01.21.2023: Vendor (Global Latch) responded to LipperteBay and meeting set for further discussion and review

01.24.2023: On site Review and Discussion with external vendor. Vendor provided detail of modifications made to the involved entry door latch

01.24.2023: LipperteBay quarantined suspect product at our facilities

01.25.2023: Inspection at local customer facilities began

01.26.2023: Notification to LipperteBay Internal Teams of entry door latch concern

01.27.2023: Continuation of investigation and inspection at local OEM facilities

01.31.2023: LipperteBay Product Safety Committee meeting to review details and determine field action

02.01.2023: Internal Teams additional review of all details, involved product shipments and collecting key information to file 573

02.07.2023: LipperteBay files 573 for Recall to begin

 


1 Affected Product

Equipment

BRANDPART NO.PRODUCTION DATES
LIPPERTeBayGLOBAL LATCH LK702

 


6 Associated Documents

Defect Notice 573 Report

RCLRPT-23E008-4739.PDF 214.216KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.20 KB]

 


Recall Acknowledgement

RCAK-23E008-6045.pdf 646.229KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [631.08 KB]

 


Recall 573 Report – 2/13/2023

RCLRPT-23E008-1231.PDF 214.215KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.19 KB]

 


Remedy Instructions and TSB

RCRIT-23E008-9987.pdf 1658.896KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.58 MB]

 


Manufacturer Notices(to Dealers,etc)

RCMN-23E008-7983.PDF 214.216KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.20 KB]

 


Recall 573 Report – 3/2/2023

RCLRPT-23E008-2847.PDF 214.213KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.19 KB]

 


Latest Recalls Documents

 


 

Bestseller No. 1
H. Bowes 2 Pack: RV T-Style Door Holder Catch 3-1/2" for Latch Holder Camper Trailer Cargo Hatch White
  • OEM T-Style RV Door Holder 3-1/2" White
  • Constructed of Durable Plastic
  • Direct Replacement for Many OEM Installs
  • Mounting Screws NOT INCLUDED
Bestseller No. 2
Siasky Black RV Door Lock Replacement, Upgraded RV Door Latch with Paddle Deadbolt 4 Keys, Camper Door Lock for Travel Trailers Horse Cargo Hauler, Zinc Alloy Trailer Entry Door Latch Replacement
  • Meticulously Selected Materials: RV door lock replacement is made of zinc alloy materials that have been carefully selected through layers of strict selection, which are corrosion-resistant, high hardness, scratch-resistant and oxidation-resistant
  • Safe and Reliable: RV entry door lock come with 1 Lock+4 Key Aliked and Support for key double extraction, which can well protect your property and personal safety. You can rest assured to stay away from your RV while engaging in outdoor activities
  • Widely Used: Designed to fit a 3.63" x 2.71" lock hole, enclosed trailer door latch is suitable for various RV entrance doors, including Horse Trailers, Cargo Haulers, Travel Trailers, and CamperseBay
  • Easy to Install: Lightweight and portable, RV door latch handle is suitable for camping. Their easy and quick installation or replacement can help save on camping expenses
  • Anti Theft Lock Upgrade: CampereBay door lock latch with paddle deadbolt, can be internally rotated to unlock, avoiding the situation of locking people inside the car
Bestseller No. 3
Lonffery Rv Door Latch, RV Door Holder, 304 Stainless Steel Trailer Latch, 4 inches
  • HIGH QUALITY MATERIAL: Made from premium 304 stainless steel, this RV door holder is more stable and reliable
  • VERSATILE APPLICATION: Ideal for securing doors on RVs, trailers, camperseBay, trucks, cargo trailers, and shop doors in an open position
  • COMPLETE WITH SCREWS: Comes with 8 high-quality 304 stainless steel screws, saving you the hassle of purchasing additional hardware
  • LONG TERM USE: Built to withstand harsh conditions like rain, dirt, snow, and mud, this RV door latch remains rust-free even after years of exposure
  • SPECIFICATIONS: Includes a 4-inch long arm with a 3-inch by 1-3/4 inch mounting base. The package contains 1 set of 4-inch T-style entry door latches and 8 screws
Bestseller No. 4
Kohree Upgraded RV Door Lock Replacement with Paddle Deadbolt, 100% Zinc Alloy, Camper Door Handle Latch, RV Enclosed Travel Trailer Entry Door Lock with Keys for Camper Horse Trailer Cargo, Black
  • ORIGINALITY PROCESS: The Kohree RV lock is well-constructed with multiple casting processes and 100% Zinc Alloy material. Featuring high hardness, each side is carefully designed to be safe and durable. Oxidation treatment, wear resistance. Smooth surface, hand good sense of easy open. The classic square silhouette shows the ingenious imagination of the designer from Kohree.
  • PREMIUM & DURABLE: A thickened solid base for stable installation. RV door lock replacement selected quality 100% Zinc alloy and IPX3 waterproof material, providing years of dependability and durability for long-term outdoor use.
  • WITHSTAND GREATER TENSILE FORCE: Different from plastic material or Zinc + Aluminum material, our 100% Zinc Alloy material can make the RV door lock withstand tensile force and has a long service life. Weight: 2.5lb. Tips: Zinc + Aluminum material usually weighs ca 1.5lb.
  • VERSATILE DOOR LOCK: The enclosed trailer door handle fits most RV doors (hole cutout is 2.67'' x 3.6'' and door thickness from 1.25" to 1.5"). It can be widely applied in travel trailers, camperseBay, trucks, horse trailers, cargo haulers, etc.
  • EASY TO INSTALL: Kohree campereBay door lock comes with 4 EXTRA 3MM LONGER screws (12 total) , meet different installation requirements. Includes everything for installation: door latches, 4 keys, 12 screws, and 2 plates.
Bestseller No. 5
RV Designer E236, Plastic Door Holder, T Style, 6 inch, Black Entry Door Hardware
  • Entry door holder
  • Plastic construction
  • Used to hold entry door in open position
  • Installation hardware included
Bestseller No. 6
Camp'N - RV Screen Door Latch (Right Hand) RV Screen Door Handle for Camper Motorhome and Travel Trailers, Universal OEM
  • OEM Quality : Our campereBay screen door latch is crafted from high-quality materials. Upgrade your rv screen door latch replacement, knowing you're getting the best rv screen door parts available.
  • Universal Compatibility : Easy installation, our campereBay screen door handle fits a wide range of travel trailers, whether you need a trailer screen door latch or an rv screen door lock.
  • Effortless Replacement : Our campereBay screen door latch replacement kit includes everything you need for a seamless rv door latch replacement of your rv screen door handle replacement.
  • Versatile Handedness : Whether you require an rv screen door latch left hand or a right hand campereBay door handle, our product is versatile. Making it the ideal handle for campereBay screen door repairs.
  • Security : Keep your rv secure with our durable rv screen door latch. This replacement rv screen door latch provides security, an essential addition to your rv screen door handle replacement parts.
Bestseller No. 7
Safoner Aluminum RV Screen Door Latch Right Handle Replacement Kit for Travel Trailer, Camper, Motorhome- RV Accessories for Inside
  • All-Aluminum Handle: Durable aluminum construction with premium plastic parts for long-lasting use.
  • Perfect Fit: Black powder-coated screws and washers blend seamlessly with your RV’s design.
  • Complete Kit: Includes 1 RV right handle, 1 door frame keeper , 1 outside door striker, and 6 screws with washers.
  • Easy to Install: Quick, tool-free installation—no professional help needed.
  • Secure and Stylish: Provides a reliable closure, enhancing security without sacrificing style.
Bestseller No. 8
LATCH.IT Black RV Door Lock Replacement | Premium RV Door Handle & Camper Latch with 4 Keys | Trusted Trailer Lock for Travel Camper | Fits 2.75"x3.75" Holes | Travel Trailer Locks Replacement
  • FITMENT REQUIREMENT - Will ONLY FIT LOCK HOLE OPENINGS OF 3.75" TALL x 2.75" WIDE x 1.5" THICK. Our campereBay door lock design ensures a perfect match with your setup. CHECK DIMENSIONS and LATCH STYLE with your trailer BEFORE PURCHASING! DOES NOT FIT CLASS A OR CLASS C RVs.
  • WILL IT FIT MY APPLICATION? Our RV Door Lock, serving reliably as a trailer door lock, fits RVs and trailers with A LOCK HOLE OPENING of 3.75" tall x 2.75" wide x 1.5" thick. CHECK DIMENSIONS and LATCH STYLE with your trailer BEFORE PURCHASING! Our locks are designed with your security in mind! DOES NOT FIT CLASS A OR CLASS C.
  • WHILE OTHER RV DOOR LOCKS are FLIMSY and MADE OF PLASTIC, our Trailer Door Lock is 100% METAL. Experience the superior performance of our campereBay door latch as it handles the harsh outdoors with ZERO PROBLEMS. The all METAL FINISH and SEALING GASKET make it RUST & DIRT PROOF. Allow us to secure your valuables and HELP YOU TRAVEL WORRY FREE WITH LOVED ONES.
  • EACH KIT ARRIVES READY TO INSTALL AND INCLUDES 1x CampereBay Door Handle, 4x HIGH-SECURITY Mechanical Keys, Gift-Ready Packaging, 4x Different Length Screws, Mounting Hardware & Owner's Manual. INSTALL IT WITHIN 10-MINUTES! All 100% backed by our LIFETIME WARRANTY. MAKE SURE DIMENSIONS FIT YOUR APPLICATION—a perfect solution for campereBay lock replacement.
  • LEAVE YOUR TRAILER OR CAMPEReBay WITH PEACE OF MIND. Our CampereBay Locks use PREMIUM LOCKING TECHNOLOGY so you can leave your RV without worrying about your valuables. Each RV Latch comes with UNIQUE KEYS TO LATCH IT BRAND. Enter your trailer knowing all your precious items will STILL be there. Our campereBay door locks INCLUDE 4 KEYS. MORE HAVING TO PAY EXTRA TO BUY SPARE KEYS!
Bestseller No. 9
RVGUARD RV Door Holder, 5Pcs White Camper Door Holder, Keep The Baggage Door Open, for RV, Trailer, Camper Vans
  • Keep the storage door open without hitting you, especially useful when you are not convenient to hold the doors open.
  • RVGURD RV door catch with all-weather high-impact ABSeBay with UV stabilizers. It can be long-term used in various outdoor environments.
  • The trailer door holder with high-quality spring ensures a longer life pan.
  • Everyone can install the campereBay door holder easily, for most RV, Travel Trailer, Fifth Wheel Trailer, or Yacht - OEM Replacement.
  • We kindly suggested you put a sealant before installation to seal any screw holes. Includes 10Pcs suitable screws for installation.
Bestseller No. 10
Beaiguna RV Entry Door Lock Replacement - Upgrade Door Latch Handle With Paddle Deadbolt for Outside, Camper Trailer Lock for Cargo Horse, Premium Zinc Alloy Locks for Travel Trailers
  • COMPATIBILITY: This universal RV door latch fits most RVs (hole cutouts 3.63" x 2.71" and door thicknesses from 1.25" to 1.5"). Please confirm the size of your RV before purchase to avoid wasting your valuable time
  • QUALITY MATERIAL: Upgrade selected zinc alloy material, make the RV door lock more solid, to achieve waterproof, anti-rust, anti-colouring, anti-scratch effect, prolong service life
  • PROTECTIVE: Thickened zinc alloy material can effectively resist external shocks and damage, and the built-in deadbolt and back lock give you double security. The replacement RV door latch with paddle latch can be unlocked from the inside to avoid people being accidentally locked inside the door
  • EASY TO INSTALL: This replacement RV door latch includes all necessary accessories. You can easily install or replace it yourself in a few simple steps, saving you from costly repairs and installations
  • WIDELY APPLICATION: The RV door locks are suitable for a wide range of vehicles including travel trailers, camperseBay, cargo, horse and so on. Protecting you and your family on the road in a variety of scenarios

 


Last update on 2025-06-10 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...