9903584 Incorrect Dinette Seat Belt Brackets – 2023 Jayco Redhawk SE Motorhomes

SEOCONTENT-START

IMPORTANT SAFETY RECALL – SECOND NOTICE
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Name
Address
City, St. Zip
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco Inc. has decided that certain model year 2023 Jayco Redhawk SE Class C motorhomes fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 210, “Seat Belt Assembly Anchorages.”
This is a follow up to a previous letter we mailed regarding this recall. Our records show that this recall has not been completed on your vehicle.
The dinette rear and forward-facing seat belts have the incorrect brackets installed, which can cause the brackets to loosen. During a crash, loose seat belt brackets may not restrain the passenger as intended, increasing the risk of injury.
Jayco Inc. Dealers will replace the rear and forward-facing dinette seat belt brackets. The remedy will be free of charge and will take approximately 1 hour to complete.
Please contact a Jayco certified repair facility and schedule an appointment for this remedy.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, please contact Jayco Customer Service at 800-283-8267.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled.
If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Inc. Motorized Division
Safety Recall: NHTSA # 23V-091
March 2023
Reason for this recall
What we need you to do
Recall Remedy

**************************************************************************************************************

IMPORTANT SAFETY RECALL – SECOND NOTICE
«Name»
«Address»
«City» «State» «ZIP»
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco Inc. has decided that certain model year 2023 Jayco Redhawk SE Class C motorhomes fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 210, “Seat Belt Assembly Anchorages.”
This is a follow up to a previous letter we mailed regarding this recall. Our records show that this recall has not been completed on your vehicle.
The dinette rear and forward-facing seat belts have the incorrect brackets installed, which can cause the brackets to loosen. During a crash, loose seat belt brackets may not restrain the passenger as intended, increasing the risk of injury.
The remedy consists of replacement the rear and forward-facing dinette seat belt brackets. The remedy will take approximately 1 hour to complete.
Our records show the following unit as affected by this recall, and is part of the current inventory at your Dealership.
VIN
Federal law requires the Recall Remedy be completed on this unit prior to customer delivery.
Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments.
If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you have any questions, please contact Jayco Customer Service at 800-283-8267 for assistance.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Compliance Management
Jayco Inc. Motorized Division
Reason for this recall
What we need you to do
Recall Remedy
Safety Recall: NHTSA # 23V-091
March 2023

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23V-091 Dinette Seatbelt Brackets March 2023 Page 1 of 4
Dinette Seatbelt Brackets
Incident:
Incorrect Dinette Seatbelt Brackets installed
Affected Units:
2023 Jayco Redhawk SE
Parts Kit: 23V-091
Parts Kit #: 23V-091
2 – FRAME,SBLT DIN 12.75X32.00 STL TB
8 – SCREW,HEX CAP .44-20X3.50 GR5 ZC
8 – WASHER,LK SPLIT .44 ZC
16 – WASHER,FL .44 ZC USS
8 – NUT,HEX .44-20 ZC
Misc. Tools & Supplies:
Drill with 7/16 inch drill bit
Screw Gun with square bit
12” Extension
9/16” Socket
5/8” Socket
Floor Jack
Crowbar
Torque Wrench
Parts Return Information:
N/A
1. Place a floor jack under the forward (left) side of the generator. (Figure 1)
Bulletin Type:
Recall
Bulletin #(s):
23V-091 USA
2023-071 Canada
Job Code(s):
9903584
Flat Rate(s):
1.0 Hr. labor – Replace Dinette Seatbelt Brackets
Publication Date:
March 2023
Make(s):
Jayco
Model(s):
Redhawk SE (22CF)
Model Year(s):
2023 INSTRUCTIONS TO REPLACE DINETTE SEATBELT BRACKETS
Fig. 1
23V-091 Dinette Seatbelt Brackets March 2023 Page 2 of 4
2. With a 9/16” Socket, locate and remove the two bolts – one on the front side and one on the rear – holding the left side generator cradle. (Figure 2)
a. NOTE: A crowbar may be needed to push the cradle to the side to gain full access to the mounting bolts.
3. Lower the generator to gain access. (Figure 3)
4. Remove the plywood to gain access to the seatbelt frame installed – Repeat for both sides. (Figure 4)
5. With a 5/8” socket and wrench, remove the seatbelts from the top of the seatbelt frame – Repeat for both sides. (Figure 4)
a. NOTE: The seatbelts and hardware need installed on the new seatbelt frames.
6. With a 5/8” socket and wrench, remove the dinette seatbelt frames – Repeat for both sides.
a. NOTE: Discard seatbelt frames but the mounting hardware will be re-used.
Fig. 2
Fig. 2
Fig. 3
Fig. 3
Fig. 4
Fig. 4
23V-091 Dinette Seatbelt Brackets March 2023 Page 3 of 4
7. Place the new frame into the rearward dinette seat and locate. (Figure 5)
a. Tight against the rear of the seat.
b. 10.5 inches spacing between the sidewall and edge of frame.
8. Using a drill and 7/16 inch drill bit, drill (4) mounting holes
9. From underside of unit, have someone push the bolts through the drilled holes and have someone else install the washer, lock washer and nut. With 5/8 socket, tighten and torque all four to 35 LBF-FT. (Figure 6)
10. Place the new frame into the forward dinette seat and locate.
a. Tight against the rear of the seat.
b. 10.5 inches spacing between the sidewall and edge of frame.
11. Using a drill and 7/16 inch drill bit, drill (4) mounting holes closes to the dinette seat back. (Figure 7)
a. NOTE: The mounting holes at the end (closest to the dinette seat back) MUST be used to avoid drilling into the fresh water tank.
10.5 inches
10.5 inches
Tight to seat back
Tight to seat back
Fig. 5
Fig. 5 Torque @ Torque @ 3535 LBFLBF–FTFT
Fig. 6
Fig. 6
Fig. 7
Fig. 7
23V-091 Dinette Seatbelt Brackets March 2023 Page 4 of 4
12. From underside of unit, have someone push the bolts through the drilled holes and have someone else install the washer, lock washer and nut. With 5/8 socket, tighten and torque all four to 35 LBF-FT. (Figure 8)
13. Where holes are not re-used from the previous dinette seatbelt frame, add bolt, washer, lock washer and nut to fill the hole.
14. Re-install seatbelts to the top of both seat frames. Tighten and torque all four to 35 LBF-FT. Repeat for both sides. (Figure 8)
15. Re-install the plywood to the dinette seat frame – Repeat for
both sides. (Figure 9)
16. Using the floor jack, raise the generator back into position.
17. Using the hardware previously removed; re-install the generator mounting bolts – one on the front side and one on the rear – holding the left side generator cradle.
a. NOTE: Use a crowbar (If need be) to push the cradle to the side to gain full access for the mounting bolts.
Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
Torque @ Torque @ 3535 LBFLBF–FTFT
Fig.
Fig. 88
Fig.
Fig. 99

**************************************************************************************************************

IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Name
Address
City, St. Zip
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco Inc. has decided that certain model year 2023 Jayco Redhawk SE Class C motorhomes fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 210, “Seat Belt Assembly Anchorages.”
The dinette rear and forward-facing seat belts have the incorrect brackets installed, which can cause the brackets to loosen. During a crash, loose seat belt brackets may not restrain the passenger as intended, increasing the risk of injury.
Jayco Inc. Dealers will replace the rear and forward-facing dinette seat belt brackets. The remedy will be free of charge and will take approximately 1 hour to complete.
Please contact a Jayco certified repair facility and schedule an appointment for this remedy.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled.
If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Inc. Motorized Division
Safety Recall: NHTSA # 23V-091
March 2023
Reason for this recall
What we need you to do
Recall Remedy

**************************************************************************************************************

IMPORTANT SAFETY RECALL
«Name»
«Address»
«City» «State» «ZIP»
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco Inc. has decided that certain model year 2023 Jayco Redhawk SE Class C motorhomes fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 210, “Seat Belt Assembly Anchorages.”
The dinette rear and forward-facing seat belts have the incorrect brackets installed, which can cause the brackets to loosen. During a crash, loose seat belt brackets may not restrain the passenger as intended, increasing the risk of injury.
The remedy consists of replacement the rear and forward-facing dinette seat belt brackets. The remedy will take approximately 1 hour to complete.
Our records show the following unit as affected by this recall, and is part of the current inventory at your Dealership.
VIN
Federal law requires the Recall Remedy be completed on this unit prior to customer delivery.
Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments.
If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you have any questions, please contact Jayco Customer Service at 800-283-8267 for assistance.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Compliance Management
Jayco Inc. Motorized Division
Reason for this recall
What we need you to do
Recall Remedy
Safety Recall: NHTSA # 23V-091
March 2023

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-091
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jayco, Inc. FEB 16, 2023 NHTSA Recall No. : 23V-091 Manufacturer Recall No. : 9903584
Manufacturer Information :
Manufacturer Name : Jayco, Inc.
Address : 903 South Main Street
PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267
Population :
Number of potentially involved : 20 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Jayco Redhawk SE Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : Jayco Inc. determined the population from production records.
Production Dates : AUG 23, 2022 – SEP 30, 2022
VIN Range 1 : Begin : 1UJLJCBL1P1G24058 End : 1UJLJCBL6P1G24072
ential Description of Noncompliance :
Description of the Noncompliance :
Production built certain Redhawk SE Class C motorhomes with the incorrect rear and forward facing dinette seat belt brackets resulting in the bracket installment bolts missing the floor framing. These vehicles fail to comply with the requirement of the FMVSS number 210, “Seat Belt Assembly Anchorages” FMVSS 1 : 210 – Seat belt assembly anchorages FMVSS 2 : NR
Description of the Safety Risk : Improper anchoring of the rear and forward facing Dinette seat belt brackets may allow the seat belt brackets to loosen or pull out and not restrain passenger(s) if involved in accident which could lead to personal injury or death.
Description of the Cause : Production error. Production installed the incorrect rear and forward facing Dinette seat belt brackets. Identification of Any Warning
that can Occur : None
Involved Components : Part 573 Safety Recall Report 23V-091 Page 2 Component Name 1 : FRAME, SBLT DIN DBL Component Description : Dinette Seatbelt Frame Component Part Number : 1054540 Supplier Identification : Component Manufacturer
Name : L & W ENGINEERING INC.
Address : 107 Industrial Parkway East Middlebury Indiana 46540
Country : United States Chronology :
On January 17, 2023 production emailed Jayco compliance that certain Jayco Redhawk SE units were built with the incorrect rear and forward facing seat belt brackets resulting in bracket bolts missing the floor framing.
One January 17, 2023 the Warranty Incident Review Committee (WIRC) discussed the incident and determined it should be elevated to CPAC.
On January 18, 2023 the Corrective and Preventive Action Committee (CPAC) met to discuss this incident and elevated it to the Safety Steering Committee.
On February 13, 2023 the Safety Steering Committee voted in favor of proceeding with a noncompliance recall for failing to comply with FMVSS number 210, “Seat Belt Assembly Anchorages” Description of Remedy :
Description of Remedy Program : The correct rear and forward facing Dinette seat belt brackets will be
installed by a Jayco dealer at no charge to current owners. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. There are no warranty claims or complaints associated with this recall. Jayco Inc. will be reporting the quarterly completion rates to NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedied units will have the correct rear and forward facing dinette seat belt brackets installed.
As of January 17th 2023, Jayco production has installed the correct rear and forward facing dinette seat belt brackets and also repaired all units onsite that were built with the incorrect rear and forward facing dinette seat belt brackets. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-091
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Jayco will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAR 20, 2023 – MAR 20, 2023
Planned Owner Notification Date : MAR 20, 2023 – MAR 20, 2023
* NR – Not Reported

SEOCONTENT-END