310-1603 Entry Door Latch Failure – 2013 Coachmen Cross Country & 2023 Coachmen Sportscoach Motorhomes

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-133
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 01, 2023 NHTSA Recall No. : 23V-133 Manufacturer Recall No. : 310-1603
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 18 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2023 Forest River Inc. Coachmen Sportscoach Class A Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : According to the Recall Notice – 23E008 – received from Lippert Components: “Lippert series 3500 and 920 entry doors. Received from September 1, 2022, through
January 30, 2023.” On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. Forest River was able to identify vehicles in the scope of the recall using purchasing records. 2023 SPORTSCOACHS1A354QS 7
2023 SPORTSCOACHS1A402TS-360 6
2023 SPORTSCOACHS1A403QS-3605
Grand Total 18 Production Dates : OCT 14, 2022 – JAN 31, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to the Recall Notice – 23E008 – received from Lippert Components: “The defect is an attachment point within the entry door latch supplied to Lippert for installation into specific series of RV Entry Doors. A specific attachment point was inadvertently weakened when the vendor implemented an improvement to create a more secure attachment groove for the retaining ring in the handle design of the latch.” FMVSS 1 : NR Part 573 Safety Recall Report 23V-133 Page 2 FMVSS 2 : NR
Description of the Safety Risk : According to the Recall Notice – 23E008 – received from Lippert Components: “A defective entry door latch would not allow entry or exit via the door.”
Description of the Cause : According to the Recall Notice – 23E008 – received from Lippert Components: Supplier changed the handle design, attempting to make a more secure attachment groove for the retaining ring, but inadvertently created a weakened attachment point. Identification of Any Warning
that can Occur : According to the Recall Notice – 23E008 – received from Lippert Components: No warnings will occur. Involved Components : Component Name 1 : Global LK702 Component Description : Entry door latch Component Part Number : 2021023988 Supplier Identification : Component Manufacturer
Name : Lippert Components Inc Address : PO BOX 2888
Elkhart Indiana 46515
Country : United States Chronology :
On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. On February 28, 2023, Forest Rivers Office of Corporate Compliance received notice of recall 23E008 via email from Lippert Components. On the same day Forest River was able to identify vehicles in the scope of the recall using purchasing records. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133 Page 3 On March 3, 2023, OCC will notify Forest Rivers Corporate recall committee of this Equipment Pass Through Recall Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. As per Lipperts’ remedy instrcutions, the latch will be inspected and replaced as necessary. What is the Forest River Customer Service Phone Number? (574) 825-8212
What is the Lippert Customer Service Phone Number? (432) 547-7378 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class A Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : According to the Recall Notice – 23E008 – The remedy component has been verified by the vendor to operate
properly. Affected Component Name : Global LK702 Component Description : Entry door latch Component Part Number : 2021023988 Supplier Information
Lippert Components – (574) 312-6040
PO BOX 2888
Elkhart, Indiana 46515 Replacement Component Name and Description: Entry Door Latch – Redesigned
Component Part Number: 2021097898 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
According to the Recall Notice – 23E008 – The recall condition was corrected in production on 01.24.2023 when
Lippert teams quarantined all product and began replacing suspect product with new product supplied by vendor which addressed and corrected the concern. According to the Recall Notice – 23E008 – received from Lippert Components: “The remedy component has been verified by the vendor to operate properly.” Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : APR 10, 2023 – APR 10, 2023
Planned Owner Notification Date : APR 10, 2023 – APR 10, 2023
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-133
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 03, 2023 NHTSA Recall No. : 23V-133 Manufacturer Recall No. : 310-1603
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 19 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Forest River Inc. Coachmen Sportscoach Class A Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : According to the Recall Notice – 23E008 – received from Lippert Components: “Lippert series 3500 and 920 entry doors. Received from September 1, 2022, through
January 30, 2023.” On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. Forest River was able to identify vehicles in the scope of the recall using purchasing records. 2023 SPORTSCOACHS1A354QS 7
2023 SPORTSCOACHS1A402TS-360 6
2023 SPORTSCOACHS1A403QS-3605
2013 CROSS COUNTRY CCA405FK 1
Grand Total 19 Production Dates : OCT 14, 2022 – JAN 31, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-133 Page 2 Description of Defect :
Description of the Defect : According to the Recall Notice – 23E008 – received from Lippert Components: “The defect is an attachment point within the entry door latch supplied to Lippert for installation into specific series of RV Entry Doors. A specific attachment point was inadvertently weakened when the vendor implemented an improvement to create a more secure attachment groove for the retaining ring in the handle design of the latch.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to the Recall Notice – 23E008 – received from Lippert Components: “A defective entry door latch would not allow entry or exit via the door.”
Description of the Cause : According to the Recall Notice – 23E008 – received from Lippert Components: Supplier changed the handle design, attempting to make a more secure attachment groove for the retaining ring, but inadvertently created a weakened attachment point. Identification of Any Warning
that can Occur : According to the Recall Notice – 23E008 – received from Lippert Components: No warnings will occur. Involved Components : Component Name 1 : Global LK702 Component Description : Entry door latch Component Part Number : 2021023988 Supplier Identification : Component Manufacturer
Name : Lippert Components Inc Address : PO BOX 2888
Elkhart Indiana 46515
Country : United States Chronology :
On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133 Page 3 On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. On February 28, 2023, Forest Rivers Office of Corporate Compliance received notice of recall 23E008 via email from Lippert Components. On the same day Forest River was able to identify vehicles in the scope of the recall using purchasing records. On March 3, 2023, OCC will notify Forest Rivers Corporate recall committee of this Equipment Pass Through Recall A-1 On March 2, 2023, Lippert Components communicated to OCC that Lippert Components found an additional door that was sold to Forest River. Using the Purchase Order Number provided by Lippert Components, Forest River was able to locate the door that was used to replace a door in a MY 2013 Cross Country Class A Motorhome vehicle that was at the factory for service.” Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. As per Lipperts’ remedy instructions, the latch will be inspected and replaced as necessary. What is the Forest River Customer Service Phone Number? (574) 825-8212
What is the Lippert Customer Service Phone Number? (432) 547-7378 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class A Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : According to the Recall Notice – 23E008 – The remedy component has been verified by the vendor to operate
properly. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Affected Component Name : Global LK702 Component Description : Entry door latch Component Part Number : 2021023988 Supplier Information
Lippert Components – (574) 312-6040
PO BOX 2888
Elkhart, Indiana 46515
Replacement Component Name and Description: Entry Door Latch – Redesigned
Component Part Number: 2021097898
Identify How/When Recall Condition was Corrected in Production :
According to the Recall Notice – 23E008 – The recall condition was corrected in production on 01.24.2023 when
Lippert teams quarantined all product and began replacing suspect product with new product supplied by vendor which addressed and corrected the concern. According to the Recall Notice – 23E008 – received from Lippert Components: “The remedy component has been verified by the vendor to operate properly.” Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : APR 10, 2023 – APR 10, 2023
Planned Owner Notification Date : APR 10, 2023 – APR 10, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-133
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. APR 14, 2023 NHTSA Recall No. : 23V-133 Manufacturer Recall No. : 310-1603
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 19 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Forest River Inc. Coachmen Sportscoach Class A Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : According to the Recall Notice – 23E008 – received from Lippert Components: “Lippert series 3500 and 920 entry doors. Received from September 1, 2022, through
January 30, 2023.” On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. Forest River was able to identify vehicles in the scope of the recall using purchasing records. 2023 SPORTSCOACHS1A354QS 7
2023 SPORTSCOACHS1A402TS-360 6
2023 SPORTSCOACHS1A403QS-3605
2013 CROSS COUNTRY CCA405FK 1
Grand Total 19 Production Dates : OCT 14, 2022 – JAN 31, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-133 Page 2 Vehicle 2 : 2013-2013 Forest River Inc. Coachmen Cross Country Class A Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : According to the Recall Notice – 23E008 – received from Lippert Components: “Lippert series 3500 and 920 entry doors. Received from September 1, 2022, through
January 30, 2023.” On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. Forest River was able to identify vehicles in the scope of the recall using purchasing records. 2013 CROSS COUNTRY CCA405FK 1
2023 SPORTSCOACHS1A354QS 7
2023 SPORTSCOACHS1A402TS-360 6
2023 SPORTSCOACHS1A403QS-3605
Grand Total 19 Production Dates : JUL 25, 2012 – JUL 25, 2012
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to the Recall Notice – 23E008 – received from Lippert Components: “The defect is an attachment point within the entry door latch supplied to Lippert for installation into specific series of RV Entry Doors. A specific attachment point was inadvertently weakened when the vendor implemented an improvement to create a more secure attachment groove for the retaining ring in the handle design of the latch.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to the Recall Notice – 23E008 – received from Lippert Components: “A defective entry door latch would not allow entry or exit via the door.”
Description of the Cause : According to the Recall Notice – 23E008 – received from Lippert Components: Supplier changed the handle design, attempting to make a more secure attachment groove for the retaining ring, but inadvertently created a weakened attachment point. Identification of Any Warning
that can Occur : According to the Recall Notice – 23E008 – received from Lippert Components: No warnings will occur. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133 Page 3 Component Name 1 : Global LK702 Component Description : Entry door latch Component Part Number : 2021023988 Supplier Identification : Component Manufacturer
Name : Lippert Components Inc Address : PO BOX 2888
Elkhart Indiana 46515
Country : United States Chronology :
On February 10, 2023, Lippert Components requested a meeting with Forest River’s Office of Corporate Compliance (“OCC”). On February 13, 2023, OCC and Lippert met. Lippert supplied OCC with the shipping history and which manufacturing plants received the subject entry doors. The manufacturing plant provided OCC with the make and model(s) that used the subject entry doors. On February 28, 2023, Forest Rivers Office of Corporate Compliance received notice of recall 23E008 via email from Lippert Components. On the same day Forest River was able to identify vehicles in the scope of the recall using purchasing records. On March 3, 2023, OCC will notify Forest Rivers Corporate recall committee of this Equipment Pass Through Recall A-1 On March 2, 2023, Lippert Components communicated to OCC that Lippert Components found an additional door that was sold to Forest River. Using the Purchase Order Number provided by Lippert Components, Forest River was able to locate the door that was used to replace a door in a MY 2013 Cross Country Class A Motorhome vehicle that was at the factory for service.” A-2 – Added Cross Country Product to 573 A-3 On April 14, 2023, Lippert sent updated remedy instructions due to availability of parts. Forest River will continue to use the original remedy as Lippert did confirm they have enough part availability for the 20 vehicles we recalled. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133 Page 4 Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. As per Lipperts’ remedy instructions, the latch will be inspected and replaced as necessary. What is the Forest River Customer Service Phone Number? (574) 825-8212
What is the Lippert Customer Service Phone Number? (432) 547-7378 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Coachmen Class A Forest River, Inc.
Attn: WARRANTY MANAGER PO Box 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : According to the Recall Notice – 23E008 – The remedy component has been verified by the vendor to operate
properly. Affected Component Name : Global LK702 Component Description : Entry door latch Component Part Number : 2021023988 Supplier Information
Lippert Components – (574) 312-6040
PO BOX 2888
Elkhart, Indiana 46515 Replacement Component Name and Description: Entry Door Latch – Redesigned
Component Part Number: 2021097898 Identify How/When Recall Condition was Corrected in Production : According to the Recall Notice – 23E008 – The recall condition was corrected in production on 01.24.2023 when
Lippert teams quarantined all product and began replacing suspect product with new product supplied by vendor which addressed and corrected the concern. According to the Recall Notice – 23E008 – received from Lippert Components: “The remedy component has been verified by the vendor to operate properly.” The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-133
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : APR 10, 2023 – APR 10, 2023
Planned Owner Notification Date : APR 10, 2023 – APR 10, 2023
* NR – Not Reported

SEOCONTENT-END