March 7, 2023 NHTSA CAMPAIGN NUMBER: 23V148000
Steer Axle Fasteners Not Tightened Properly
Steer axle assembly separation can result in a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 23V148
Manufacturer Terex Advance Mixer, Inc.
Components STEERING
Potential Number of Units Affected 20
Summary
Terex Advance Mixer, Inc. (Terex) is recalling certain 2022 Front Discharge Mixer Commander vehicles. The front-drive steer axle fasteners may not have been tightened sufficiently and could come loose, resulting in a complete separation of the axle assembly joints.
Remedy
Meritor
will inspect and repair the axle assembly joints, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Terex customer service at 1-800-678-5961.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ISSUE:
Terex Advance has decided, based on information provided by Meritor, that a defect, which relates to motor vehicle safety, exists in certain 2022 Front Discharge Mixer Commander vehicles equipped with front axles built between January 18, 2022, and December 11, 2022. The front-drive steer axle fasteners may have improperly torqued joints.
An improperly torqued joint can loosen over time which may cause the steering axle assembly to separate, resulting in a loss of vehicle control and increasing the risk of a crash.
Chronology :
Mar. 2, 2023 – Terex Advance Mixer and Meritor had a conference call where Meritor shared that 20 axles that where shipped to Terex Advance Mixer had a defect.
Mar. 7,2023 – After internal discussions and analysis of the Meritor information, Terex Advance Mixer deemed this condition to be safety related. Therefore, a 573 defect report was initiated.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| TEREX ADVANCE | FRONT DISCHARGE MIXER | 2022 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-23V148-6498.PDF 212.703KB
Recall Acknowledgement
RCAK-23V148-2143.pdf 646.403KB
Recall 573 Report-AMENDMENT 2 – 05/16/2023
RCLRPT-23V148-4062.PDF 213.296KB
Owner Notification Letter(Part 577)
RCONL-23V148-1646.pdf 314.645KB
Recall 573 Report – 5/25/2023
RCLRPT-23V148-4956.PDF 213.653KB
Recall 573 Report – 5/23/2023
RCLRPT-23V148-5089.PDF 213.314KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V148-9203.PDF 211.129KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V148-7474.PDF 211.366KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V148-1015.PDF 211.451KB
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SEOCONTENT-START
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
Terex Advance
IMPORTANT SAFETY RECALL
SN 23V-148
Date: Draft
Customer Name
Customer Address
Customer City, State & Zip Code
Model Affected: Commander
Subject: Meritor Steer Axle Improperly Torqued Joints
This notice applies to your vehicle, [VIN].
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
ISSUE:
Terex Advance has decided, based on information provided by Meritor, that a defect, which relates to motor vehicle safety, exists in certain 2022 Front Discharge Mixer Commander vehicles equipped with front axles built between January 18, 2022, and December 11, 2022. The front-drive steer axle fasteners may have improperly torqued joints.
An improperly torqued joint can loosen over time which may cause the steering axle assembly to separate, resulting in a loss of vehicle control and increasing the risk of a crash.
ACTION:
What the Owner Must Do:
You are receiving this Notice because you have a truck that has been identified as falling within the suspect series. As the owner, you must immediately inspect the equipment and correct if required:
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
• Immediately inspect for the issue, using the inspection guide provided by Meritor and contained in this Notice.
• If the fasteners are found improperly torqued or loose, immediately conduct the repairs outlined or contact Meritor’s On Trac Performance Plus Call Center.
CONTINUED USE:
1. Inform all users about the content of this notice and complete the actions in the Notice before use.
2. If suspect condition is found, immediately remove from service and repair.
3. If suspect condition is not found or once the equipment has been repaired, continue to follow inspection and maintenance instructions as specified in the manuals.
WHAT TEREX WILL DO:
Terex Advance will provide Meritor’s inspection instructions to determine if your vehicle(s) is impacted by this issue. The inspection instructions are contained in this Notice. In addition, Terex will provide the contact information for Meritor’s On Trac Performance Plus Call Center:
Phone: 866-668-7221
Email: ontrac@Meritor.com
Meritor On Trac will inspect and repair improperly torqued joints, as necessary, free of charge.
Please inspect and arrange any necessary repairs as soon as possible, no later than 60 days after receipt of replacement parts.
After contacting Terex Advance, if you are still not able to have the safety defect remedied, without charge and within a reasonable time, you may wish to write the: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov/http://www.safercar.gov.
If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Advance at the above contact information.
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
If you no longer own this machine, please contact Terex Advance at the above contact information in order to help ensure the new owner receives this important safety information.
If you have leased this equipment to another person, you are required by Federal Law to forward a copy of this notice to the lessee by first-class mail within ten days of your receipt of this notice.
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
Customer Name Date
Customer Address
Customer City, State & Zip Code
IMPORTANT SAFETY RECALL
NHTSA Recall No. 23V-148
This notice applies to your vehicle(s), see VIN list below.
Dear Terex Advance Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR NOTICE:
Terex Advance has decided, based on information provided by Meritor, that a defect, which relates to motor vehicle safety, exists in certain 2022 Front Discharge Mixer Commander vehicles equipped with front axles built between January 18, 2022, and December 11, 2022,. The front-drive steer axle fasteners may have improperly torqued joints.
An improperly torqued joint could result in steering axle assembly separation which may result in a loss of vehicle control, increasing the risk of an accident.
WHAT TEREX WILL DO:
Terex Advance will provide Meritor’s inspection instructions to determine if your vehicle(s) is impacted by this issue. The inspection instructions are contained in this Notice. In addition, Terex will provide the contact information for Meritor’s On Trac Performance Plus Call Center:
Phone: 866-668-7221
Email: ontrac@Meritor.com
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
Meritor On Trac will inspect and repair improperly torqued joints, as necessary, free of charge.
WHAT THE OWNER MUST DO:
If you have a truck that has been identified as falling within the suspect series, you are receiving this notification. Terex Advance Mixer is requiring that you take the following immediate action:
• Immediately inspect for the suspect condition, using the inspection guide contained in this notice.
• If Fasteners are found improperly torqued or loose immediately remove vehicle from operation and do not operate until repaired.
• If the fasteners are found improperly torqued or loose, immediately conduct the repairs outlined in this notice or contact Meritor’s On Trac Performance Plus Call Center.
Please inspect and arrange any necessary repairs as soon as possible after receipt of replacement parts.
After contacting Terex Advance, if you are still not able to have the safety defect remedied, without charge and within a reasonable time, you may wish to write the: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov/http://www.safercar.gov.
If you have had your unit repaired for this issue prior to receipt of this notice, you may be eligible for reimbursement. For more information, please contact Terex Advance at the above contact information.
If you no longer own this machine, please contact Terex Advance at the above contact information in order to help ensure the new owner receives this important safety information.
If you have leased this equipment to another person, you are required by Federal Law to forward a copy of this notice to the lessee by first-class mail within ten days of your receipt of this notice.
Thank you for your immediate attention on this important matter.
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
Our records indicate the following machines registered to you, are involved in Safety Notice 23V-148
Model
Vehicle Identification Number
Model List
VIN Numbers
Terex Advance 7727 Freedom Way Fort Wayne, IN 46818
800-433-6691
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-148
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAR 07, 2023 NHTSA Recall No. : 23V-148 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 20 Estimated percentage with defect : NR
Vehicle Information : Vehicle 1 : 2022-2022 Front Discharge Mixer Commander Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Meritor contacted Terex Advance Mixer and informed them that 20 MX-23810 Axles, that were shipped to Terex, had a defect. Meritor provided all of the affected axle serial numbers and Terex determined what vehicles those axles were installed on.
Production Dates : JAN 18, 2022 – DEC 05, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Meritor MX-23810 axles may contain bolted joints that are suspect to improperly torqued fasteners at the steer arms, king pin caps, caliper to knuckle, and tie rod castle nuts. A improperly torqued fastener may become loose.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of vehicle control or property damage could result from the loosening of a fastener, particularly if the vehicle has multiple fasteners affected by the condition.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-148
Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : NR Component Description : NR Component Part Number : NR
Supplier Identification : Component Manufacturer
Name : Meritor, Inc
Address : 22021 Skyway Church Rd.
Maxton North Carolina 28364 Country : United States
Chronology :
Mar. 2, 2023 – Terex Advance Mixer and Meritor had a conference call where Meritor shared that 20 axles that where shipped to Terex Advance Mixer had a defect.
Mar. 7,2023 – After internal discussions and analysis of the Meritor information, Terex Advance Mixer deemed this condition to be safety related. Therefore, a 573 defect report was initiated.
Description of Remedy :
Description of Remedy Program : NR How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-148
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAY 23, 2023 NHTSA Recall No. : 23V-148 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 20 Estimated percentage with defect : NR
Vehicle Information : Vehicle 1 : 2022-2022 Front Discharge Mixer Commander Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Meritor contacted Terex Advance Mixer and informed them that 20 MX-23810 Axles, that were shipped to Terex, had a defect. Meritor provided all of the affected axle serial numbers and Terex determined what vehicles those axles were installed on.
Production Dates : JAN 18, 2022 – DEC 05, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Meritor MX-23810 axles may contain bolted joints that are suspect to improperly torqued fasteners at the steer arms, king pin caps, caliper to knuckle, and tie rod castle nuts. A improperly torqued fastener may become loose.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of vehicle control or property damage could result from the loosening of a fastener, particularly if the vehicle has multiple fasteners affected by the condition.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-148 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : Meritor, Inc
Address : 22021 Skyway Church Rd.
Maxton North Carolina 28364 Country : United States Chronology :
Mar. 2, 2023 – Terex Advance Mixer and Meritor had a conference call where Meritor shared that 20 axles that where shipped to Terex Advance Mixer had a defect.
Mar. 7,2023 – After internal discussions and analysis of the Meritor information, Terex Advance Mixer deemed this condition to be safety related. Therefore, a 573 defect report was initiated. Description of Remedy :
Description of Remedy Program : All customers that could possibly be impacted by this issue will be
contacted and provided inspection instructions to determine if their vehicle is impacted by this issue. If it is parts and any labor costs associated with the remedy of the condition will be reimbursed to the customer. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The components are the same. The parts just need to be properly installed. NR Recall Schedule :
Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : MAY 18, 2023 – MAY 22, 2023 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-148
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-148
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAY 25, 2023 NHTSA Recall No. : 23V-148 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 20 Estimated percentage with defect : 75 %
Vehicle Information : Vehicle 1 : 2022-2022 Front Discharge Mixer Commander Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Meritor contacted Terex Advance Mixer and informed them that 20 MX-23810 Axles, that were shipped to Terex, had a defect. Meritor provided all of the affected axle serial numbers and Terex determined what vehicles those axles were installed on.
Production Dates : JAN 18, 2022 – DEC 05, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Meritor MX-23810 axles may contain bolted joints that are suspect to improperly torqued fasteners at the steer arms, king pin caps, caliper to knuckle, and tie rod castle nuts. A improperly torqued fastener may become loose.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of vehicle control or property damage could result from the loosening of a fastener, particularly if the vehicle has multiple fasteners affected by the condition. Results in increased risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-148 Page 2 Component Name 1 : AXLE,FRONT,MERITOR MX810,5.38,W/O DCDL
Component Description : NR Component Part Number : 35637 Component Name 2 : AXLE,FRONT,MERITOR MX-23-810,5.38,W/O DCDL,NEW CAL
Component Description : NR Component Part Number : 39272 Component Name 3 : AXLE,FRONT,MERITOR MX-23-810,5.58,W/O DCDL,NEW CAL
Component Description : NR Component Part Number : 39276 Supplier Identification : Component Manufacturer
Name : Meritor, Inc
Address : 22021 Skyway Church Rd.
Maxton North Carolina 28364 Country : United States Chronology :
Mar. 2, 2023 – Terex Advance Mixer and Meritor had a conference call where Meritor shared that 20 axles that where shipped to Terex Advance Mixer had a defect.
Mar. 7,2023 – After internal discussions and analysis of the Meritor information, Terex Advance Mixer deemed this condition to be safety related. Therefore, a 573 defect report was initiated. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-148
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : All customers that could possibly be impacted by this issue will be
contacted and provided inspection instructions to determine if their vehicle is impacted by this issue. If it is parts and any labor costs associated with the remedy of the condition will be reimbursed to the customer. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The components are the same. The parts just need to be properly installed. NR
Recall Schedule :
Description of Recall Schedule : No Dealers, we are direct to customer.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : MAY 18, 2023 – MAY 22, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-148
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAY 16, 2023 NHTSA Recall No. : 23V-148 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 20 Estimated percentage with defect : NR
Vehicle Information : Vehicle 1 : 2022-2022 Front Discharge Mixer Commander Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Meritor contacted Terex Advance Mixer and informed them that 20 MX-23810 Axles, that were shipped to Terex, had a defect. Meritor provided all of the affected axle serial numbers and Terex determined what vehicles those axles were installed on.
Production Dates : JAN 18, 2022 – DEC 05, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Meritor MX-23810 axles may contain bolted joints that are suspect to improperly torqued fasteners at the steer arms, king pin caps, caliper to knuckle, and tie rod castle nuts. A improperly torqued fastener may become loose.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of vehicle control or property damage could result from the loosening of a fastener, particularly if the vehicle has multiple fasteners affected by the condition.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-148 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : Meritor, Inc
Address : 22021 Skyway Church Rd.
Maxton North Carolina 28364 Country : United States Chronology :
Mar. 2, 2023 – Terex Advance Mixer and Meritor had a conference call where Meritor shared that 20 axles that where shipped to Terex Advance Mixer had a defect.
Mar. 7,2023 – After internal discussions and analysis of the Meritor information, Terex Advance Mixer deemed this condition to be safety related. Therefore, a 573 defect report was initiated. Description of Remedy :
Description of Remedy Program : All customers that could possibly be impacted by this issue will be
contacted and provided inspection instructions to determine if their vehicle is impacted by this issue. If it is parts and any labor costs associated with the remedy of the condition will be reimbursed to the customer. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The components are the same. The parts just need to be properly installed. NR Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-148
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
SEOCONTENT-END
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