Steering Shaft May Separate from Steering Column – 2022-2023 Terex Front Discharge Mixer Commander & Charger

SEOCONTENT-START

Inspection and Repair Procedure
Parts
• Hardware as needed
Tools
Upper Steering shaft Bolt & Nut
11/16” Wrench and Socket
Lower Steering Shaft Bolt & Nut
9/16” Wrench and socket
0-75 lb-ft torque wrench
Repair/Inspection Instructions
1. Secure the vehicle for service.
2. Park the vehicle on a level surface.
3. Place truck in neutral.
4. Apply parking brake.
5. Install wheel chocks.
6. Set torque wrench to 40 lb-ft (54 Nm).
7. Visually check and ensure that the bolt is in the proper groove attaching the steering shaft to the steering column. If aligned properly with groove apply clockwise tightening rotation while securing the nut until properly torqued.
8. If improperly installed remove bolt and properly align new bolt and steering shaft with the groove in the steering column. Apply a clockwise tightening rotation while securing the nut until properly torqued.
9. Set torque wrench to 60 lb-ft (81 Nm).
10. Visually check and ensure that the bolt is in the proper groove attaching the steering shaft to the steering gear. If aligned properly with groove apply clockwise tightening rotation while securing the nut until properly torqued.
11. If improperly installed remove bolt and properly align new bolt and steering shaft with the groove on the steering gear. Apply a clockwise tightening rotation while securing the nut until properly torqued.
12. Remove the wheel chocks.
13. Release the vehicle back to service.
Align bolt with groove
Align bolt with groove
Align with groove
Align with groove

**************************************************************************************************************

Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
Terex Advance
IMPORTANT SAFETY
RECALL
SN 23V-150
Date: Draft
Customer Name
Customer Address
Customer City, State & Zip Code
Model Affected: Commander & Charger
Subject: Improperly installed/torqued steering shaft
This notice applies to your vehicle, [VIN].
This notice is sent to you in accordance with the National Traffic and Motor Vehicle
Safety Act.
ISSUE:
Terex Advance has decided that a defect, which relates to motor vehicle safety, exists
in certain 2022-2023 Front Discharge Mixer Commander and Charger trucks built
between October 3, 2022, and February 28, 2023. The steering shaft may have an improperly
installed/torqued steering shaft where it connects to the steering column.
This condition could cause a loss of steering control which may result in a loss of
vehicle control, increasing the risk of a crash.
Action:
What the Owner Must Do:
You are receiving this Notice because you have a truck that has been identified as falling within
the suspect series. As the owner, you must immediately inspect the equipment and correct if
required:
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
• Immediately inspect for the suspect condition, using the inspection guide contained in
this Notice.
• If suspect condition is found, immediately remove from service until the instructed repair
is completed.
• If the fasteners are found improperly installed or torqued, immediately conduct the
repairs outlined in this Notice.
• If suspect condition is not found or once the equipment has been repaired, continue to
follow the inspection and maintenance instructions as specified in the manuals.
WHAT TEREX WILL DO:
Terex Advance will provide the inspection instructions required to determine if your vehicle(s) is
impacted by this issue. The inspection instructions are contained in this Notice.
Please inspect and arrange any necessary repairs as soon as possible after the receipt of
replacement parts.
After contacting Terex Advance, if you are still not able to have the safety defect remedied,
without charge and within a reasonable time, you may wish to write the: Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC, or call 1-
888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safecar.gov.
If you have had your unit repaired for this issue prior to the receipt of this notice, you may be
eligible for reimbursement. For more information, please contact Terex Advance at the above
contact information.
If you no longer own this machine, please contact Terex Advance at the above contact
information in order to help ensure the new owner receives this important safety information.
If you have leased this equipment to another person, you are required by Federal Law to
forward a copy of this notice to the lessee by first-class mail within ten days of your receipt of
this notice.
Thank you for your immediate attention on this important matter.
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
Customer Name Date
Customer Address
Customer City, State & Zip Code
IMPORTANT SAFETY RECALL 23V-150
This notice applies to your vehicle(s)
Dear Terex Advance Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
REASON FOR NOTICE:
Terex Advance has decided that a defect, which relates to motor vehicle safety, exists
in certain 2022-2023 Front Discharge Mixer Commander and Charger trucks built
between October 3, 2022, and February 28, 2023. The steering shaft may have an improperly
installed/torqued steering shaft where it connects to the steering column.
The result of this condition is a loss of steering control and loss of vehicle control.
This condition presents a safety hazard. This loss of steering will result in loss of vehicle control
and potential property damage and an increased risk of crash.
WHAT TEREX WILL DO:
Terex will provide the inspection instructions required to determine if your vehicle(s) is impacted
by this issue. The inspection and repair instructions are contained in this Notice.
WHAT THE OWNER MUST DO:
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
If you have a truck that has been identified as falling within the suspect series, you are receiving
this notification. Terex Advance Mixer is requiring that you take the following immediate action:
• Immediately inspect for the suspect condition, using the inspection guide contained in
this Notice.
• If suspect condition is found immediately remove unit from service until repaired.
• If the fasteners are found improperly installed or torqued, immediately conduct the
repairs outlined in this Notice.
• If suspect condition is not found or once the equipment has been repaired, continue to
follow the inspection and maintenance instructions as specified in the manuals.
Please inspect and arrange any necessary repairs as soon as possible after the receipt of
replacement parts.
After contacting Terex Advance, if you are still not able to have the safety defect remedied,
without charge and within a reasonable time, you may wish to write the: Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC, or call 1-
888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safecar.gov.
If you have had your unit repaired for this issue prior to the receipt of this notice, you may be
eligible for reimbursement. For more information, please contact Terex Advance at the above
contact information.
If you no longer own this machine, please contact Terex Advance at the above contact
information in order to help ensure the new owner receives this important safety information.
If you have leased this equipment to another person, you are required by Federal Law to
forward a copy of this notice to the lessee by first-class mail within ten days of your receipt of
this notice.
Thank you for your immediate attention on this important matter.
Our records indicate the following machines registered to you, are involved in Safety Notice
23V-150
Model Vehicle Identification Number
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
Model List VIN Numbers
Inspection and Repair Procedure
Parts
• Hardware as needed
Tools
Upper Steering shaft Bolt & Nut 11/16” Wrench and Socket
Lower Steering Shaft Bolt & Nut 9/16” Wrench and socket
0-75 lb-ft torque wrench
Repair/Inspection Instructions
1. Secure the vehicle for service.
2. Park the vehicle on a level surface.
3. Place truck in neutral.
4. Apply parking brake.
5. Install wheel chocks.
6. Set torque wrench to 40 lb-ft (54 Nm).
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
7. Visually check and ensure that the bolt is in the proper groove attaching the steering
shaft to the steering column. If aligned properly with groove apply clockwise tightening
rotation while securing the nut until properly torqued.
8. If improperly installed remove bolt and properly align new bolt and steering shaft with the
groove in the steering column. Apply a clockwise tightening rotation while securing the
nut until properly torqued.
9. Set torque wrench to 60 lb-ft (81 Nm).
10. Visually check and ensure that the bolt is in the proper groove attaching the steering
shaft to the steering gear. If aligned properly with groove apply clockwise tightening
rotation while securing the nut until properly torqued.
11. If improperly installed remove bolt and properly align new bolt and steering shaft with the
groove on the steering gear. Apply a clockwise tightening rotation while securing the nut
until properly torqued.
12. Remove the wheel chocks.
Align bolt with groove
Align bolt with groove
Align with groove
Align with groove
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691
13. Release the vehicle back to service.
Terex Advance ⚫ 7727 Freedom Way ⚫ Fort Wayne, IN 46818
800-433-6691

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-150
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAY 23, 2023 NHTSA Recall No. : 23V-150 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 271 Estimated percentage with defect : 5 %
Vehicle Information :
Vehicle 1 : 2022-2023 Front Discharge Mixer Commander & Charger Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Terex Advance Mixer received a call from a customer stating they had lost steering control. After investigation it was determined that the steering shaft had come loose from the steering column and resulted in a loss of steering.
There were no injuries or property damage as a result of this event. Production Dates : OCT 03, 2022 – FEB 28, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Vehicles within the subject population may be affected by the improper installation/torquing of the steering shaft to the steering column.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of steering control may result in loss of vehicle control and property damage and an increased risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-150 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Feb. 16, 2023 – Terex Advance Mixer received a call from a customer stating they lost control of the vehicle. Feb. 20, 2023 – Terex started an internal investigation to determine root cause of the issue experienced by the vehicle in question, and if that issue might impact a larger population of Terex Advance Mixers. personnel visited the customer location to evaluate the issue. Mar 3, 2023 – Based on our internal investigation we determined that there could possibly be installation/ torque issues associated with the steering shaft. Out of an abundance of caution we determine that a recall is necessary. Mar 7, 2023 – Terex Advance Mixer filed a 573 Defect Report Description of Remedy :
Description of Remedy Program : All customers that could possibly be impacted by this issue will be
contacted and provided inspection instructions to determine if their vehicle is impacted by this issue. If it is parts and any labor costs associated with the remedy of the condition will be reimbursed to the customer How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The components are the same. The parts just need to be properly installed. Process engineering got with the department involved and provided awareness training on the proper procedure for steering shaft installation. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-150
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : MAY 22, 2023 –
MAY 23, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-150
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAY 24, 2023 NHTSA Recall No. : 23V-150 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 271 Estimated percentage with defect : 5 %
Vehicle Information :
Vehicle 1 : 2022-2023 Front Discharge Mixer Commander & Charger Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Terex Advance Mixer received a call from a customer stating they had lost steering control. After investigation it was determined that the steering shaft had come loose from the steering column and resulted in a loss of steering.
There were no injuries or property damage as a result of this event. Production Dates : OCT 03, 2022 – FEB 28, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Vehicles within the subject population may be affected by the improper installation/torquing of the steering shaft to the steering column.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of steering control may result in loss of vehicle control and property damage and an increased risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-150 Page 2 Component Name 1 : DRIVESHAFT,STEERING,MY13DRIVESHAFT,STEERING,MY13
Component Description : DRIVESHAFT,STEERING,MY13 Component Part Number : 33508 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Feb. 16, 2023 – Terex Advance Mixer received a call from a customer stating they lost control of the vehicle. Feb. 20, 2023 – Terex started an internal investigation to determine root cause of the issue experienced by the vehicle in question, and if that issue might impact a larger population of Terex Advance Mixers. personnel visited the customer location to evaluate the issue. Mar 3, 2023 – Based on our internal investigation we determined that there could possibly be installation/ torque issues associated with the steering shaft. Out of an abundance of caution we determine that a recall is necessary. Mar 7, 2023 – Terex Advance Mixer filed a 573 Defect Report Description of Remedy :
Description of Remedy Program : All customers that could possibly be impacted by this issue will be
contacted and provided inspection instructions to determine if their vehicle is impacted by this issue. If it is parts and any labor costs associated with the remedy of the condition will be reimbursed to the customer How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The components are the same. The parts just need to be properly installed. Process engineering got with the department involved and provided awareness training on the proper procedure for steering shaft installation. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-150
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : No Dealer network so no dealer notification letter.
Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : MAY 22, 2023 – MAY 23, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-150
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAR 07, 2023 NHTSA Recall No. : 23V-150 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : NR Estimated percentage with defect : NR
Vehicle Information :
Vehicle 1 : 2022-2023 Front Discharge Mixer Commander & Charger Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Terex Advance Mixer received a call from a customer stating they had lost steering control. After investigation it was determined that the steering shaft had come loose from the steering column and resulted in a loss of steering.
There were no injuries or property damage as a result of this event. Production Dates : NOV 01, 2022 – FEB 28, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Vehicles within the subject population may be affected by the improper installation/torquing of the steering shaft to the steering column.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of steering control may result in loss of vehicle control and property damage and an increased risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-150 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Feb. 16, 2023 – Terex Advance Mixer received a call from a customer stating they lost control of the vehicle. Feb. 20, 2023 – Terex started an internal investigation to determine root cause of the issue experienced by the vehicle in question, and if that issue might impact a larger population of Terex Advance Mixers. personnel visited the customer location to evaluate the issue. Mar 3, 2023 – Based on our internal investigation we determined that there could possibly be installation/ torque issues associated with the steering shaft. Out of an abundance of caution we determine that a recall is necessary. Mar 7, 2023 – Terex Advance Mixer filed a 573 Defect Report Description of Remedy :
Description of Remedy Program : NR How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule : Description of Recall Schedule : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-150
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-150
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Terex Advance Mixer, Inc. MAY 16, 2023 NHTSA Recall No. : 23V-150 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Terex Advance Mixer, Inc.
Address : 7727 Freedom Way
Fort Wayne IN 46818 Company phone : 999
Population :
Number of potentially involved : 271 Estimated percentage with defect : 5 %
Vehicle Information :
Vehicle 1 : 2022-2023 Front Discharge Mixer Commander & Charger Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Terex Advance Mixer received a call from a customer stating they had lost steering control. After investigation it was determined that the steering shaft had come loose from the steering column and resulted in a loss of steering.
There were no injuries or property damage as a result of this event. Production Dates : OCT 03, 2022 – FEB 28, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Vehicles within the subject population may be affected by the improper installation/torquing of the steering shaft to the steering column.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of steering control may result in loss of vehicle control and property damage and an increased risk of a crash.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR
Involved Components : Part 573 Safety Recall Report 23V-150 Page 2 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Feb. 16, 2023 – Terex Advance Mixer received a call from a customer stating they lost control of the vehicle. Feb. 20, 2023 – Terex started an internal investigation to determine root cause of the issue experienced by the vehicle in question, and if that issue might impact a larger population of Terex Advance Mixers. personnel visited the customer location to evaluate the issue. Mar 3, 2023 – Based on our internal investigation we determined that there could possibly be installation/ torque issues associated with the steering shaft. Out of an abundance of caution we determine that a recall is necessary. Mar 7, 2023 – Terex Advance Mixer filed a 573 Defect Report Description of Remedy :
Description of Remedy Program : All customers that could possibly be impacted by this issue will be
contacted and provided inspection instructions to determine if their vehicle is impacted by this issue. If it is parts and any labor costs associated with the remedy of the condition will be reimbursed to the customer How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The components are the same. The parts just need to be properly installed. Process engineering got with the department involved and provided awareness training on the proper procedure for steering shaft installation. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-150
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : NR
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported

SEOCONTENT-END