Recall 51-1608 Corrosion on Remote Control Circuit Board – 2019-2023 Forest River Continental Cargo, 2019-2022 Cargo Mate, & 2020 Cross Bow Cargo Trailers

March 20, 2023 NHTSA CAMPAIGN NUMBER: 23V182000

Corrosion on Remote Control Circuit Board

A winch that operates unintentionally increases the risk of injury.

 

NHTSA Campaign Number: 23V182

Manufacturer Forest RivereBay logo, Inc.

Components ELECTRICAL SYSTEM, EQUIPMENT

Potential Number of Units Affected 20

 

Summary

Forest RivereBay logo, Inc. (Forest RivereBay logo) is recalling certain 2019-2023 ContinentaleBay logo Cargo, 2019-2022 Cargo Mate, and 2020 Cross Bow cargo trailers, equipped with certain Warn Winches with a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.

 

Remedy

Forest RivereBay logo will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery packeBay logo from the remote. If corrosion or water intrusion is found when removing the battery packeBay logo owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact Forest RivereBay logo customer service at 1-574-825-8600. Forest RivereBay logo’s number for this recall is 51-1608.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


WARN INDUSTRIES, INC.
12900 SE Capps Road
Clackamas, Oregon 97015

January 10, 2023

 

IMPORTANT SAFETY RECALL  NOTICE

NHTSA Recall No. 22E101

Re: WARN® Handheld Wireless/Corded Remote Control for VR EVO Winches

To: WARN Dealers and Retailers

Dear Valued Customers,

Warn Industries has decided that a defect which relates to motor vehicle safety exists in the handheld remote- control device that was sold with WARN VR EVO winches. A small number of remotes which have been exposed to or submerged in water have exhibited failures that can result in unintended winch operation. Only the remote is subject to this recall notice, the winch is not affected. This notice only applies to product sold and used in the USA.

Products affected: Remotes shipped with all EVO winch models manufactured between June 3, 2019 to November 29, 2022.

PN 103250 – VR EVO 8
PN 103251 – VR EVO 8-S
PN 103252 – VR EVO 10
PN 103253 – VR EVO 10-S
PN 103254 – VR EVO 12
PN 103255 – VR EVO 12-S
PN 104218 – S/P Remote & Control Module

Product Identification:

VR EVO Winch Serial numbers Affected:
03062019XXXX – 29112022xxxx (June 3, 2019 to November 30, 2022) Serial numbers can be found on the back side of the winch drum support.

AND, with this Remote Switch Face Configuration (all components on the switch face are black in color)

 

What should you do?

This defect relates only to the handheld remote-control device sold with the winches listed above.

We previously sent a “Stop Ship” notice to our direct distributors which you may have received a copy of.

At this time, we ask that you please take the following actions regarding the items listed above.

  1. Stop any further sales if you have not already done so.
  2. We want to take care of you. Please contact us on this website warn.com/remote-recall-info- customers which we have set up for use by Dealers and Resellers. Let us know how many winches you have in stock, and we will contact you with details about the rework.
  3. Hold your inventory pending further information from Warn Industries regarding when new remotes will be available and how we will arrange to rework your unsold inventory with new remotes and related consumer information.
  4. Distribute the attached Consumer Safety Recall Notice, (RDCONL-22E101-3032), to any of your customers who have purchased the affected items and inform them to contact Warn directly on warn.com/vrevoremoteinfo.

 

What are we doing?

Warn Industries is taking the following steps regarding the affected products:

  1. All unsold products will need to be reworked by replacing the existing remote with a new water- resistant “corded-only” remote, applying a label to the product informing the consumer that the wireless function is not included, and inserting instructions notifying the consumer how they can obtain a $100 coupon valid toward the purchase of a new wireless remote product when available on warn.com.
  2. Affected items are removed from Warn’s UMP pricing policy.
  3. Consumer inquiries will be addressed directly by Warn according to the process outlined in the Consumer Safety Recall Notice. We encourage you to direct consumers and winch owners to go to warn.com/vr-evo-remote-info where they can also find a copy of the attached Consumer Safety Recall Notice for instructions regarding their current remote, replacement product, and a redeemable coupon directly from Warn.

The safety of our customers is paramount to Warn Industries. Since 1948, Warn has put the customer first by offering the highest quality products and by doing the right thing. These core values will continue on into our 75th year of business.

Sincerely,

Kyle Shiminski
VP & General Manager
Warn Industries

 

 


April 2023

This Notice applies to your vehicle VIN listed above.

Dear Forest RivereBay logo Customer:

This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest RivereBay logo has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 – 2023 ContinentaleBay logo Cargo – GAAMG8.532TA4, GAAPG8.542TTA4, TXAM8.532TA5, GAAMA8.532TTA5, OSAM8.528TA4, OSVHW8.522TA2, TXAMG8.540TTA4, TXAMG8.544TTA4, OSVHW8.524TA3. Certain 2019 – 2022 Cargo Mate – QF8.526TA3, OREL8.526TA3, ORELF8.548TTA4, TXEL8.528TA5, EL8.534TTA6, GAELA8.530TTA5, GAEL8.534TTA5, OSELA8.520TA5, TXEHW8.530TA4 and TXEL8.524TA3. Certain 2020 – Cross Bow – OSCRA8.524TA3. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE?

The remote control for the winch could get wet and result in water ingress and corrosion inside the remote control. This condition could lead to inadvertent activation and unexpected movement of the winch. It was determined that this condition only affects remote controls with wireless capability that are not waterproof.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

If the winch operates unexpectedly, it would increase the risk of injury.

 

WHAT IS WARN INDUSTRIES GOING TO DO?

Forest RivereBay logo is notifying dealerships and Owners of the recall. Warn Industries, Inc. will provide, at no cost to you, the remedy as outlined in included Warn Recall Notification. As per Recall 22E101, Warn Industries will replace your existing VR EVO remote with a “corded only” remote if any internal corrosion is observed when removing the battery packeBay logo.

 

WHAT SHOULD YOU DO?

Please contact Warn Industries at (800) 543-9276. Or log into www.warn.com/vr-evo-remote-info in order to obtain a replacement remote.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Warn Industries, Inc.
12900 SE Capps Road
Clackamas, Oregon 97015
(833) 727-8784

 


Chronology :

On March 13, 2023, Forest RivereBay logo’s Office of Corporate Compliance (“OCC”) was notified by NHTSA of Warn Industries recall 22E101. According to NHTSA, Forest RivereBay logo was named as a company that may have purchased suspected affected winches. OCC opened a research item the same day.

On March 15, 2023, OCC identified the suspect vehicles with the affected winches.

 


22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote

 

http://oemdtc.com/12862/22e101-corrosion-on-remote-control-circuit-board-warn-vr-evo-winch-wireless-handheld-remote

 


10 Affected Products

Vehicles

MAKEMODELYEAR
FOREST RIVEReBay logoCARGO MATE2019-2022
FOREST RIVEReBay logoCONTINENTALeBay logo CARGO2019-2023
FOREST RIVEReBay logoCROSS BOW2020

 


11 Associated Documents

Recall 573 Report – 3/23/2023

RCLRPT-23V182-4862.PDF 215.814KB

 


Remedy Instructions and TSB

RCRIT-23V182-9695.pdf 175.718KB

 


Recall Acknowledgement

RCAK-23V182-7222.pdf 652.563KB

 


Defect Notice 573 Report

RCLRPT-23V182-5073.PDF 215.433KB

 


Remedy Instructions and TSB

RCRIT-23V182-9690.pdf 176.568KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V182-4640.pdf 174.939KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V182-8932.pdf 174.939KB

 


Recall Quarterly Report #1, 2023-2

RCLQRT-23V182-5764.PDF 211.125KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V182-6558.PDF 211.36KB

 


ISSUED Renotification Notice

RCRN-23V182-2860.pdf 177.319KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V182-9439.PDF 211.453KB

 


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