March 24, 2023 NHTSA CAMPAIGN NUMBER: 23V197000
Cooktop Gas Valves May Fracture Causing Gas Leak
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 23V197
Manufacturer Shadow Trailer, LLC
Components EQUIPMENT
Potential Number of Units Affected 270
Summary
Shadow Trailer, LLC (Shadow Trailer) is recalling certain 2016-2023 Living Quarter trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Remedy
Service centers will order repair kits directly from the equipment supplier, Suburban Manufacturing
, and install the kits, free of charge. The remedy for previously sold vehicles is still under development. Owner notification letters were mailed April 10, 2023. Owners may contact Shadow Trailer customer service at 1-352-529-2190.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
FOR STOCK NUMBERS 3031AST AND 3032AST
Chronology :
Issue identified by Suburban Manufacturing. Recall campaign letter received late February timeframe but no “repair/resolution” given at that time. Late February/early March, Shadow collects data from Production Build Reports and Warranty Registration portal and compiles list of selling dealers and end users and quarantines all stoves in our inventory pending repair/replacement instructions from Suburban. Shadow halts all shipments of products with stove in campaign installed., Total units based on data collected is 270, however, there are some units that offer a stove “delete” option but we cannot identify all units so we assume that all 270 have a stove installed. March 3-10 Shadow sends out mail/email/phone calls to dealers with list of units sold during the timeframe listed in the campaign letter, a copy of the campaign letter with a cover letter to halt sales of any trailer with a stove installed. This same week, Customer/End user mail/email/phone calls begin with a cover letter/campaign letter and instructions. To date we have not had any warranty claims related to this campaign or stove operation issues
23E002 Cooktop Gas Valves May Fracture Causing Gas Leak – Suburban SDS2 2-Burner Drop-in Cooktops
http://oemdtc.com/12913/23e002-cooktop-gas-valves-may-fracture-causing-gas-leak-suburban-sds2-2-burner-drop-in-cooktops
8 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| SHADOW | LIVING QUARTER | 2016-2023 |
7 Associated Documents
Recall 573 Report – 3/28/2023
RCLRPT-23V197-1849.PDF 215.148KB
Defect Notice 573 Report
RCLRPT-23V197-5084.PDF 212.433KB
Recall Acknowledgement
RCAK-23V197-1116.pdf 705.695KB
Remedy Instructions and TSB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V197-8891.PDF 211.131KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V197-2804.PDF 211.365KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V197-5397.PDF 211.456KB
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SEOCONTENT-START
PN: 206286
3-7-23
676 Broadway Street
Dayton, Tennessee 3 7 3 2 1
423-775-2131
www.airxcel.com/suburban
521337/521340 SDS2 FIELD RECALL KIT
INSTRUCTION SHEET
FOR STOCK NUMBERS 3031AST AND 3032AST
This kit is for remedy of SDS2 cooktops under NHTSA recall 23E-002.
Warranty Flat Rate Labor Time 0.25 hrs.
KIT 521337 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 12VDC, PN 194462 (USED FOR REMEDY OF STOCK NUMBER 3032AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
KIT 521340 CONSISTS OF:
(1) BRACKET ASSEMBLY WITH TAPE, PN 064351
(2) SCREW, #6 X .375”, PN 122292
(1) STICKER, CSA SDS2 1.5VDC, PN 194460 (USED FOR REMEDY OF STOCK NUMBER 3031AST)
(1) LOCTITE 243 THREADLOCKER, PN 410350
ASSEMBLY INSTRUCTIONS:
1. Open glass lid.
2. Remove (4) black glass bumpers from each corner of the appliance.
3. Using a #2 Phillips screwdriver, loosen the screws under each bumper. This will retract the clamping
mechanism that attaches the cooktop to the countertop.
IIC=31Suburban
A Divi sion ol AIRXCEL
A WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury or loss
of life. Refer to the installation instructions and/or owners manual provided with your appliance. The removal and reinstallation
of the appliance as well as the installation of component parts must be made by a qualified installer, service
agency or the gas supplier.
Installation of this appliance must be made in accordance with the written instructions provided in the manual. No agent,
representative or employee of Airxcel, Inc., Suburban Division or other person has the authority to change, modify, or
waive any provision of the instructions contains in the manual or instruction sheet.
PN: 206286
3-7-23
4. Close glass lid.
5. Lift cooktop free of countertop and place bottom side up on soft working surface. If gas supply piping
does not allow removal of cooktop from countertop without disconnecting appliance, shut off the gas supply
at the source and disconnect the flare fitting at the appliance. The appliance can now be removed.
6. Remove heat shield from bottom of appliance, setting heat shield, screws, and washers aside.
7. Visually inspect the gas tubes connecting the gas valve to the burner orifice holder for any cracks,
splits, etc. Ensure no gas lines are loose by gently pulling the tubing along its axis away from each brass
nut. Use only two fingers. If any gas lines are loose, stop the recall kit process and request a replacement
unit by contacting Suburban Tech Support at 574-247-9235, option 5.
8. Clean bottom of main top near regulator with a 50/50 mixture of rubbing alcohol and water.
9. Peel red liner from tape on bottom of bracket assembly (064351).
PN: 206286
3-7-23
10. Place bracket assembly over regulator and align screw holes. (Ensure regulator mounting surface is
parallel to bottom of main top.)
11. Attach bracket to regulator with two screws (122292).
12. Apply force of 15 lbs. minimum to regulator bracket to firmly adhere VHB tape. (Minimum application
temperature of 50°F. If necessary, heat tape and application surfaces prior to adhesion.)
13. Reinstall heat shield using retained screws and washers.
14. Cover “3031AST” with sticker (194460) or cover “3032AST” with sticker (194462) on large heat shield
sticker. Clean oily residue as required for proper label adhesion.
15. Turn unit over and open glass lid.
16. Remove both burner control knobs.
17. Using needle nose pliers, remove top nut securing the left valve to the main top. Your cooktop may
have one or two nuts securing each gas valve.
PN: 206286
3-7-23
18. Tighten bottom nut if your cooktop had two nuts on each gas valve.
19. Snip tip of Loctite 243 (410350) and apply one drop of threadlocker to approximately 2nd valve thread if
each valve has two nuts. Apply one drop of threadlocker to approximately the 4th thread if each valve has
only one nut.
20. Install top nut and torque to 20 in-lb.
21. Reinstall control knob.
22. Repeat steps 16 through 20 for the right control.
PN: 206286
3-7-23
23. Reinstallation of unit is reverse of removal. (Steps 1-5) If the gas supply was disconnected, reconnect
the gas supply piping and turn on the gas supply. Check for any leaks using an appropriate leak check
procedure. See the Installation, Operation, and Maintenance Manual that came with the appliance for more
information.
24. This completes the recall remedy steps.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-197
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Shadow Trailer, LLC MAR 24, 2023 NHTSA Recall No. : 23V-197 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Shadow Trailer, LLC Address : 951 SW 21st Place
Williston FL 32696
Company phone : 352-529-2190
Population :
Number of potentially involved : 270 Estimated percentage with defect : 16 %
Vehicle Information : Vehicle 1 : 2016-2023 Shadow Trailer Living Quarter Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : Suburban Manufacturing identified glass top stoves with a defective component.
Production Dates : JAN 02, 2016 – MAR 24, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The internal aluminum burner on the SDS2 glass top stove may fracture due to excessive vibration.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : LP leak when burner is on.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
If ignited, could cause fire/explosion.
Involved Components : Part 573 Safety Recall Report 23V-197
Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : 2 burner cooktop Component Description : LP stove Component Part Number : SDS2
Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States
Chronology :
Issue identified by Suburban Manufacturing
Description of Remedy :
Description of Remedy Program : A repair kit is sent to OEM, Dealers and authorized repair centers How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : An additional support bracket for the burner tubes. All SDS2 stoves quarantined and returned to Suburban. SDS2 stoves were sent back to us with additional support brackets installed. Recall Schedule :
Description of Recall Schedule : Dealers notified on 03/10/23 through 03/17/23. Owners notified
03/10/23 through 03/24/23 Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : NR – NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-197
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Shadow Trailer, LLC MAR 28, 2023 NHTSA Recall No. : 23V-197 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Shadow Trailer, LLC Address : 951 SW 21st Place
Williston FL 32696
Company phone : 352-529-2190
Population :
Number of potentially involved : 270 Estimated percentage with defect : 16 %
Vehicle Information : Vehicle 1 : 2016-2023 Shadow Trailer Living Quarter Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : Suburban Manufacturing identified glass top stoves with a defective component. 270 units at this time. Models affected: 7’6″LQ/9’LQ/9’6″LQ/10’6″LQ/12’6″LQ/14’LQ
Production Dates : JAN 02, 2016 – MAR 24, 2023 VIN Range 1 : Begin : 1S9GS2929GW873074 End : 1S9GH2326PW873010 ✔ Not sequential Description of Defect :
Description of the Defect : The internal aluminum burner on the SDS2 glass top stove may fracture due to excessive vibration.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : LP leak when burner is on.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
If ignited, could cause fire/explosion.
Involved Components : Part 573 Safety Recall Report 23V-197 Page 2 Component Name 1 : 2 burner cooktop Component Description : LP stove Component Part Number : SDS2 Supplier Identification : Component Manufacturer
Name : Suburban Manufacturing Address : 676 Broadway Street
Dayton Tennessee 37321
Country : United States Chronology :
Issue identified by Suburban Manufacturing. Recall campaign letter received late February timeframe but no “repair/resolution” given at that time. Late February/early March, Shadow collects data from Production Build Reports and Warranty Registration portal and compiles list of selling dealers and end users and quarantines all stoves in our inventory pending repair/replacement instructions from Suburban. Shadow halts all shipments of products with stove in campaign installed., Total units based on data collected is 270, however, there are some units that offer a stove “delete” option but we cannot identify all units so we assume that all 270 have a stove installed. March 3-10 Shadow sends out mail/email/phone calls to dealers with list of units sold during the timeframe listed in the campaign letter, a copy of the campaign letter with a cover letter to halt sales of any trailer with a stove installed. This same week, Customer/End user mail/email/phone calls begin with a cover letter/campaign letter and instructions. To date we have not had any warranty claims related to this campaign or stove operation issues Description of Remedy :
Description of Remedy Program : A repair kit is sent to OEM, Dealers and authorized repair centers. See
uploaded document titled-206286 SDS2 FIELD RECALL REMEDY INSTRUCTION SHEET-03-07-23 issued by Suburban Manufacturing and approved by NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : An additional support bracket for the burner tubes. All SDS2 stoves quarantined and returned to Suburban. SDS2 stoves were sent back to us with additional support brackets installed. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-197
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealers notified on 03/10/23 through 03/17/23. Owners notified
03/10/23 through 03/24/23 Planned Dealer Notification Date : MAR 28, 2023 – MAR 28, 2023
Planned Owner Notification Date : MAR 28, 2023 – MAR 28, 2023
* NR – Not Reported
SEOCONTENT-END
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