51-1607 Solar Panel Mounting Hardware May Loosen – 2021-2023 Forest River, East to West, Coachmen, Prime Time & Shasta

Defect Notice 573 Report

RCLRPT-23V262-8540.PDF 221.045KB

Recall Acknowledgement

RCAK-23V262-7829.pdf 688.167KB

Miscellaneous Document – Lippert Recall 23E-027 Customer Notification Letter

RMISC-23V262-3324.pdf 521.96KB

SEOCONTENT-START

Corporate Headquarters I 4100 Edison Lakes Parkway, Mishawaka, IN 46545 I Phone 574.535.1125
IMPORTANT SAFETY RECALL
NHTSA Safety Recall: 23E-027
Date: April 6, 2023
VIA EMAIL & UPS DELIVERY
OEM CUSTOMER NOTIFICATION
This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic
and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Lippert has conducted a thorough investigation and determined an issue which relates to motor vehicle safety may
exist in certain vehicles equipped with the attachment bracket and hardware of specific Solar Panels sold to you
by Way Interglobal prior to 12/01/2022 and sold to you by Lippert after 12/01/2022. There is the possibility the
hardware and attachment bracket may be insufficient which could allow a unit to detach from the roof of the RV. Our
records indicate your company purchased one or more of the involved products sold to you by our acquired company,
Way Interglobal, between 08/18/2022 and 11/30/2022 as well as sold by Lippert between 12/07/2022 and 03/25/2023.
The involved products sold to you are listed in detail in two spreadsheets included with this notice. If these products
are still in your inventory, you must not sell or install these into units. It is a violation of federal law to sell any
of the listed products covered by this recall until the defect is remedied. The inspection and/or remedy
instructions are enclosed with this letter.
WHAT WE WILL DO
Lippert will reimburse dealers or mobile repair facilities 0.5 labor to install the additional hardware and bracket onto
certain Solar Panels. The instructions for this recall are in process and will be forwarded to you as soon as completed
and will include the part number and details of the recall repair kit.
WHAT YOU SHOULD DO
You or your dealer must complete the installation of the additional hardware and bracket which will be outlined on
the repair instructions when completed. Once the repair is complete the dealer should submit a claim for payment of
the labor charges to the RV Manufacturer or direct to Lippert. Lippert’s Customer Service department may be reached
via email at [email protected] or via phone at 574-538-4514 if there are any questions. Lippert does not require
advance contact or a pre-auth be obtained; labor allowance for this repair is 0.5 hours with no parts to be returned.
If you are not satisfied, we have done our best to remedy this situation, you may submit a written complaint to:
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC
20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to
http://safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy
of this notice to the lessee within ten days.
We regret any inconvenience this concern may cause you. As we are sure you will appreciate, the safety and quality
of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter.
Sincerely,
Lippert Components, Inc.

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Page 1 of 1
RECALL 23V262 / 2023-217 REMEDY INSTRUCTIONS
Make(s): Many, See Below
Model(s): Many
Model Year(s): 2021-2023
Concern: According to Lippert Components
recall 23E027: “In transit, the mounting
hardware holding the solar panel in place
could become loose or pull through slots in
the solar panel.”
Repair Code: RC-689-03-00-004329
Allotted Time: .70 HRS
Inspection Code: RC-689-05-00-004328
Allotted Time: .25 HRS.
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: SEE REMEDY
Part(s) Return: NO
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and
Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from
shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in
electrocution, fire or other personal injury, property damage and/or death.
A
AFFECTED MODELS
One single 2021 FR3, 2021 Forester Class C Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles.
As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit,
Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel, and East to West
Tandara Fifth Wheels
Rev: 04.14.2023 Page 1 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
Purpose
This document provides rework instructions for WAY solar panel mounting brackets. The corrective action
for Recall 23E-027 includes installing additional brackets and hardware; the solar panel does NOT need to be
removed from the unit.
Safety
This document provides general instructions. Many variables change the circumstances of any procedure,
i.e. the degree of difficulty of the service and the ability of the individual performing the operation. This
document cannot plot procedures for every possibility, but will provide general instructions for installing,
removing or servicing the system. In the event the skill level required is too advanced or the procedure too
difficult, a certified technician should be consulted before performing the operation. Failure to correctly
install, remove or service the system may result in voiding the warranty, inflicting injury or even death.
NOTE: If the solar panel has framing that is black in color (Fig. 1), there is no action needed. The VIN should
be reported back to the manufacturer to remove from recall with it noted no action is required.
Black Frame
Fig. 1
Identifying Products For Rework Kit (See Kit Information Section)
• Solar panel with a silver frame
• Two types of brackets used to mount the panel
• Dimensions of solar panels
100W – 40.1 x 26.3 x1.3 inches
195W – 58.2 x 26.3 x1.3 inches
NOTE: Please submit a photo of the serial tag on the top (glass) surface with completed work order/claim. If
the serial tag is not present, please note this on the claim and submit without photo.
Serial Tag
Rev: 04.14.2023 Page 2 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
Preparation
NOTE: Lippert does not require any advance contact or prior authorization be obtained by the repairing facility.
The solar panel’s SKUs mentioned may be mounted on RV units with two different types of mounting
brackets shown below. This rework kit can be used for both bracket types.
1. Begin the rework process by identifying the type of bracket (A or B) used to mount a solar panel to the
roof of an RV unit. Use the corresponding process shown below.
Type A Type B
Resources Required
• Appropriate kit as listed in the previous table
• Cordless or electric drill
• Cordless impact driver
• Metric size #8 or Imperial size 5/16″ socket or nut
driver
Applicable products for the rework kit
Product Description WAY SKU Lippert SKU
Solar, Solar Panel, 195W with brackets installed, 106009, ET195PMP4B 106009 2022302246
Solar, Solar Panel, 100W with feet attached, 106040, ET100MP4B 106040 2022302299
Port, 100-watt 30ACC roof port w/MC-4, 7MMC-0100-K 7MMC-0100-K 2022449915
100W w/ branch connector expansion kit, 7MYY-0100-P 7MYY-0100-P 2022302362
Items in the rework kit 2023020670 Quantity
Add-on L-brackets with adhesive tape 4
Spacers with adhesive tape 4
#12 thread-cutting screws 12
3/16″ HSS drill bit 1
Kit Information
Solar Panel Mounting Bracket Rework Kit, PN 2023020670, can be used on all solar panel part numbers listed
in the table below.
Rev: 04.14.2023 Page 3 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
Procedures
For Type A Mounting Bracket
1. Peel the adhesive backing on the small rectangular spacer piece and stick it to the add-on L-bracket
centering it on the single mounting hole at the center of the bracket shown below.
2. Peel the adhesive backing on the L-bracket and attach it to the panel, centering the add-on bracket to
the pre-existing mounting bracket as shown below. Make sure the bracket is flush to the top and sides
of the panel.
3. Drill a hole (using the 3/16 size drill bit from the kit) through the L-bracket pilot hole and the solar
panel. Drill into the panel as straight as possible. Drilling at an inclined angle could result in hitting the
M6 fastener of the pre-existing bracket behind the panel frame.
Rev: 04.14.2023 Page 4 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
6. Drive the other two #12 screws into the recently-drilled holes and secure the add-on bracket to the
pre-existing bracket.
NOTE: Be careful and drive the screws slowly to avoid stripping them out.
5. Drill out the other two holes on the add-on bracket and through the pre-existing mounting bracket.
4. Use the impact driver tool with the recommended socket and drive one of the #12 thread-cutting
screws into the above drilled hole and secure the add-on bracket to the panel.
NOTE: Be careful and drive the screw slowly into the thin panel wall to avoid stripping it out.
Rev: 04.14.2023 Page 5 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
7. Repeat the process for the other brackets of the panel which completes the reworking process of the
Type A mounting bracket.
For Type B Mounting Bracket
Identify how the Type B bracket is installed on the panel. It could be flush mount or somewhat recessed or
protruding out compared to the side of the solar panel.
Rev: 04.14.2023 Page 6 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
Case 2: Bracket recessed
1. If the bracket front face is recessed, the add-on bracket won’t align flush to the panel and creates a gap
between the add-on bracket and the pre-existing bracket at the bottom.
2. To fill the gap, stick the spacer piece using adhesive tape on the pre-existing bracket.
Case 1: Flush mount
1. If the bracket front face is flush to the panel, then no spacer is required. Peel the adhesive on the
L-bracket and stick it flush to the panel, centering on the pre-existing bracket.
2. Drill the top hole of the bracket through the panel and install a #12 screw.
NOTE: Be careful and drive the screw slowly into the thin panel wall to avoid stripping it out.
3. Follow the same process for drilling the other holes and secure the bracket with the other two screws.
Rev: 04.14.2023 Page 7 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
Case 3: Bracket protruding out
1. If the bracket’s front face is protruding out, the add-on bracket won’t align flush to the panel and
creates a gap between the add-on bracket and the panel.
2. To fill the gap, stick the spacer piece on the bracket as shown below. Try to center the spacer on the
top hole as much as possible.
3. After installing the spacer piece in the corresponding location, peel the adhesive backing on the addon
bracket and stick it flush to the panel.
4. Drill the top hole first and thread a screw into the panel.
NOTE: Be careful and drive the screw slowly into the thin panel wall to avoid stripping it out.
Rev: 04.14.2023 Page 8 CCD-0007291
WAY SOLAR PANEL FIELD
REWORK INSTRUCTIONS
Recall Number: 23E-027
Product: WAY Solar Panel
Date: April 13, 2023 Labor Rate: 0.7 Hours
As a supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are
our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERT (432-547-7378) or by email at [email protected].
Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.
6. Repeat the process for the other brackets which completes the reworking process of the Type B
mounting bracket.
5. Drill the other two holes and secure the bracket with the two more #12 screws.
NOTE: Be careful and drive the screws slowly to avoid stripping them out.

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IMPORTANT SAFETY RECALL
Page 1 of 2
May 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in one single 2021 FR3 Class A Motorhome, 2021 Forester Class C Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles. As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit, Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel and East to West Tandara Fifth Wheel recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
According to Lippert Components recall 23E027: “In transit, the mounting hardware holding the solar panel in place could become loose or pull through slots in the solar panel.”
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
According to Lippert Components recall 23E027: “Solar Panels could separate from the bracket while the RV is in transit.” Additionally, this condition may lead to a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. There will be hardware and a bracket added to the solar panel mount to ensure it is secure for transit. If the solar panel has detached a replacement will be provided. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .70 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Forest River, Inc.
Attn: Office of Corporate Compliance
PO Box 30
Middlebury, IN 46540
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V262
CANADA RECALL: 2023-217
FR ID:51-1607
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
CONTACT
PHONE
East to West Alta, Entrada and Tandara
(574) 264-6664
Coachmen Apex and Spirit
(574) 825-8205
Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix
(574) 825-7101
Crusader and Sanibel
(574) 862-1025
Georgetown Forester and FR3
(574) 206-7600
For Canadian Owners Please Contact:
Head of Recalls
Motor Vehicle Safety Investigations Laboratory
Transport Canada
80 Noël street, Gatineau, Quebec, J8Z 0A1
Telephone (800) 333-0510
Facsimile (819) 420-4292
Recall ID: 2023-217
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V262
Sincerely,
Forest River Inc.
Office of Corporate Compliance

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IMPORTANT SAFETY RECALL
Page 1 of 2
May 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in one single 2021 FR3 Class A Motorhome, one single 2021 Forester Class A Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles. As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit, Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel, and East to West Tandara Fifth Wheel recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN(s) are referenced in the attached document(s).
The designated date range of production is:
Forester Class C Motorhome 09/30/2021
FR3 Class C Motorhome 05/12/2021
Georgetown Class A Motorhome 05/25/2021
East to West Entrada Class C Motorhome 08/18/2022 – 03/31/2023
East to West Alta Travel Trailers 08/19/2022 – 03/31/2023
Coachmen Apex Travel Trailers 08/18/2022 – 02/22/2023
Coachmen Brookstone Fifth Wheels 09/21/2022 – 03/27/2023
Coachmen Chaparral and Chaparral Lite Fifth Wheels 08/18/2022 – 04/10/2023
Crusader Fifth Wheels 08/18/2022 – 03/29/2023
Sanibel Fifth Wheels 08/18/2022 – 02/24/2023
Shasta Phoenix Fifth Wheels 08/18/2022 – 03/30/2023
Coachmen Spirit Travel Trailers 08/24/2022 – 03/02/2023
East to West Tandara Fifth Wheels 12/20/2022 – 03/30/2023
WHAT IS THE DEFECT/NONCOMPLIANCE?
According to Lippert Components recall 23E027: “In transit, the mounting hardware holding the solar panel in place could become loose or pull through slots in the solar panel.”
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
According to Lippert Components recall 23E027: “Solar Panels could separate from the bracket while the RV is in transit.” Additionally, this condition may lead to personal injury or property damage.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect. Please see next page for additional information.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V262
CANADA RECALL: 2023-217
FR ID:51-1607
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
See Remedy Instructions on Dealer Connect.
Prior Authorization is NOT Required. If the solar panel is black in color (see remedy) there is no action needed. Claim the “INSPECTION ONLY” Code. If the remedy is needed claim the “INSPECTION & PERFORM REMEDY” Code. Please submit a photo of the serial tag on the top glass surface with claim. If the serial tag is not present, please note this on the claim and submit without photo.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
23V262
2023-217
RC-689-05-00-004328
INSPECTION ONLY
.25 HRS.
23V262
2023-217
RC-689-03-00-004329
INSPECTION & PERFORM REMEDY
.70 HRS
The Recall shall be considered the utmost priority to remedy the one single 2021 FR3, 2021 Forester Class C Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles. As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit, Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel, and East to West Tandara Fifth Wheels in question. The retail consumer shall not be charged any amount of monies for remedy to their one single 2021 FR3, 2021 Forester Class C Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles. As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit, Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel, and East to West Tandara Fifth Wheel listed under this Recall.
If your dealership has already performed the remedy to one single 2021 FR3, 2021 Forester Class C Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles. As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit, Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel, and East to West Tandara Fifth Wheel, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty one single 2021 FR3, 2021 Forester Class C Motorhome and one single 2021 Georgetown Class A Motorhome recreational vehicles. As well as certain 2022-2023 East to West Entrada Class C Motorhomes. Certain 2023 East to West Alta, Coachmen Apex, Spirit, Travel Trailers and 2023 Coachmen Brookstone, Chaparral, Chaparral Lite, Shasta Phoenix, Crusader, Sanibel, and East to West Tandara Fifth Wheel in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
CONTACT
PHONE
East to West Alta, Entrada and Tandara Customer Service
(574) 264-6664
Coachmen Apex and Spirit
(574) 825-8205
Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix
(574) 825-7101
Crusader and Sanibel
(574) 862-1025
Georgetown, Forester and FR3
(574) 206-7600
Sincerely,
Forest River, Inc.
Office of Corporate Compliance

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-262
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. APR 13, 2023 NHTSA Recall No. : 23V-262 Manufacturer Recall No. : 51-1607
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 2,616 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2021-2021 Forest River Inc. Forester 2401BSD Class C Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : SEP 30, 2021 – SEP 30, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Forest River Inc. FR3 F3A32DSF Class C Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : MAY 12, 2021 – MAY 12, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-262 Page 2 Vehicle 3 : 2021-2021 Forest River Inc. Georgetown GTA36K7 Class A Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : MAY 25, 2021 – MAY 25, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2023 Forest River Inc. East to West Entrada Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 18, 2022 – MAR 31, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Forest River Inc. East to West Alta Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 19, 2022 – MAR 31, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Forest River Inc. Coachmen Apex Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 18, 2022 – FEB 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-262 Page 3 Vehicle 7 : 2023-2023 Forest River Inc. Coachmen Brookstone Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : SEP 21, 2022 – MAR 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2023-2023 Forest River Inc. Coachmen Chaparral and Chaparral Lite Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 18, 2022 – APR 10, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2023 Forest River Inc. Crusader Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 18, 2022 – MAR 29, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2023-2023 Forest River Inc. Sanibel Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 18, 2022 – FEB 24, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-262 Page 4 Vehicle 11 : 2023-2023 Forest River Inc. Shasta Phoenix Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 18, 2022 – MAR 30, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2023 Forest River Inc. Coachmen Spirit Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : AUG 24, 2022 – MAR 02, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 Forest River Inc. East to West Tandara Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC.
See Attached Spreadsheet Production Dates : DEC 20, 2022 – MAR 30, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : According to Lippert Components recall 23E027: “In transit, the mounting hardware holding the solar panel in place could become loose or pull through slots in the solar panel.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : According to Lippert Components recall 23E027: “Solar Panels could separate from the bracket while the RV is in transit.” Additionally, this condition may The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-262 Page 5 lead to personal injury or property damage.
Description of the Cause : According to Lippert Components recall 23E027: “Contributing causes include:
• No Locking fasteners used to attach mounting bracket to solar panel
• Slot in Solar Panel and bracket potentially too large when compared to the bolt head size..
• Mounting brackets made of non-tempered aluminum that could allow brackets to bend or tear. Identification of Any Warning
that can Occur : According to Lippert Components recall 23E027, “Loosening hardware attaching bracket to panel.” Involved Components : Component Name 1 : Way 195W & 100W Solar Panel hardware only.
Component Description : Installation bracket and hardware only solar panels installed on the roof of RV’s Component Part Number : 2022302246 & 2022302299, 2022449915, 2022302362 Supplier Identification : Component Manufacturer
Name : Lippert Components Inc Address : PO Box 2888
Elkhart Indiana 46515
Country : United States Chronology :
On April 7, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) received a notice of recall 23E027 from Lippert Components. On April 10-11, 2023, OCC worked with the sales data received from Lippert Components to determine the scope of vehicles. On April 14, 2023, Forest Rivers Corporate Recall Committee was notified of the equipment recall and OCC filed a 573 report. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-262 Page 6 Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. Additional hardware and a bracket will be installed to secure the solar panel. If the solar panel has detached, a replacement solar panel will be installed. What is the Forest River Customer Service Phone Number? East to West Alta, Entrada and Tandara – (574) 264-6664 Coachmen Apex and Spirit – (574) 825-8205
Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix – (574) 825-7101
Crusader and Sanibel – (574) 862-1025 Georgetown Forester and FR3 – (574) 206-7600 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: Forest River, Inc.
Attn: Office of Corporate Compliance PO Box 30
Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : According to Lippert Components recall 23E027: WAY solar panels produced by Delta and under this Recall are silver in
color vs. product not under the recall that are black. Remedy hardware components include a secondary holding bracket made from tempered aluminum bracket and mounting screws. This solution provides twelve added screws holding the four added brackets to the RV. Component Name : Way 195W & 100W Solar Panel hardware only. Component Description : Installation bracket and hardware only solar panels installed on the roof of RV’s
Component Part Number : 2022302246 & 2022302299, 2022449915,
2022302362 Supplier Name : Lippert
Address : Attn: Pamela VanderMel PO Box 2888 Elkhart IN 46515 Company phone : 5743126040 Replacement Component – Any 195W and 100W Solar Panels with a Black The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-262
Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
Chassis are the replacements according to Lippert Components. Identify How/When Recall Condition was Corrected in Production : According to Lippert Components recall 23E027: “All WAY Delta solar panels placed on hold 3.21.2023 and rework was initiated to change out hardware to a tempered aluminum bracket and improved hardware (M6Hex Bolt, M6 Hex Nut, M6 bolt Lock Washer and M6 Flat Washer).” Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAY 23, 2023 – MAY 23, 2023
Planned Owner Notification Date : MAY 23, 2023 – MAY 23, 2023
* NR – Not Reported

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