Stove Saddle Valves May Leak Gas – 2018-2019 Cimarron, & 2018-2020 Elite Horse Trailers

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-321 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Outback customs,LLC Submission Date : MAY 04, 2023 NHTSA Recall No. : 23V-321 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Outback customs,LLC Address : 8333 SW 29th Street Oklahoma City OK 73179 Company phone : 745-6666 Population : Number of potentially involved : 7 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2018-2019 CIMARRON HORSE TRAILER Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Dometic became aware of warranty leak claims in May of 2020 and began an investigation to determine if leaks were being caused by a defect that had not enunciated from 2018 until 2020. Dometic also reviewed the manufacturing processes in both the initial subcomponent factory that builds the manifold and saddle valve assembly and the finished goods assembly factory in Greenbrier, TN. During that initial investigation Dometic was only aware of one OEM that filed warranty leak claims and it was determined from facts gained during evaluation through August, 2020 that these claims were being caused by field tampering of the stoves at installation or by the end user. In Late August and early September 2020 Dometic became aware of three additional OEM’s experiencing “gas smell” claims; Dometic had also been contacted by an RV leasing company that had experienced “gas smell” claims, and actually had observed the ignition incident previously noted. As of the date of this filing there have been 49 claims of possible valve leakage in these products. A Safety Escalation Meeting was held on September 17th identifying the claims that have arisen, and although the facts have led to the findings that the leaks are largely due to field tampering, Dometic decided to file a Potential Defect Notification Report to NHTSA for the manifold and gas saddle valves for the R1731, R2131 and S31 series stoves. Dometic has not determined the cause of these leaks but is continuing to gather facts on the potential defect and will forward additional relevant information as it becomes available Production Dates : AUG 29, 2018 – MAY 30, 2019 VIN Range 1 : Begin : 5pahg3022kc011814 End : 5pahg3526kc012215 ✔ Not sequential Part 573 Safety Recall Report 23V-321 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2018-2020 ELITE HORSE TRAILER Vehicle Type : Body Style : Power Train : NR Descriptive Information : Dometic became aware of warranty leak claims in May of 2020 and began an investigation to determine if leaks were being caused by a defect that had not enunciated from 2018 until 2020. Dometic also reviewed the manufacturing processes in both the initial subcomponent factory that builds the manifold and saddle valve assembly and the finished goods assembly factory in Greenbrier, TN. During that initial investigation Dometic was only aware of one OEM that filed warranty leak claims and it was determined from facts gained during evaluation through August, 2020 that these claims were being caused by field tampering of the stoves at installation or by the end user. In Late August and early September 2020 Dometic became aware of three additional OEM’s experiencing “gas smell” claims; Dometic had also been contacted by an RV leasing company that had experienced “gas smell” claims, and actually had observed the ignition incident previously noted. As of the date of this filing there have been 49 claims of possible valve leakage in these products. A Safety Escalation Meeting was held on September 17th identifying the claims that have arisen, and although the facts have led to the findings that the leaks are largely due to field tampering, Dometic decided to file a Potential Defect Notification Report to NHTSA for the manifold and gas saddle valves for the R1731, R2131 and S31 series stoves. Dometic has not determined the cause of these leaks but is continuing to gather facts on the potential defect and will forward additional relevant information as it becomes available. Production Dates : DEC 18, 2018 – MAY 13, 2020 VIN Range 1 : Begin : 5MKWG3020K0018417 End : 5MKWG332XM0019430 ✔ Not sequential Description of Defect : Description of the Defect : The defect enunciation can occur in a mobile environment, such as a recreational vehicle or marine vessel, when, generally after an install or usage period of 3-6 months, the installer, occupant, or user of the appliance smells gas and apparently attempts to tighten the securement bolts that hold one or more of the stove saddle valves in place and sealed to the manifold. This action may result in the overtightening of the securement bolt for the saddle valve which may cause damage to the o-ring seal between the saddle valve and the manifold resulting in a continuous gas leak that is readily detectable from the smell. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The overtightening of the saddle valve securement bolt onto the manifold of the stove may cause a gas leak which may ignite and cause a fire. Dometic has Part 573 Safety Recall Report 23V-321 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 had one instance of ignition and damage to the piezo igniter and one control knob, although the ignition was contained within the stove enclosure. There has been no damage to adjacent or surrounding combustible materials. Description of the Cause : Dometic has not determined the cause of these leaks but is continuing to gather facts on the potential defect and will forward additional relevant information as it becomes available. Please read the uploaded Defect Notification that accompanies this Web notification Identification of Any Warning that can Occur : The smell gas fumes are indicative of the identified leak. Involved Components : Component Name 1 : Saddle valve and Manifold Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : DOMETIC CORPORATION Address : 5155 VERDANT DR. ELKHART Indiana 46516 Country : United States Chronology : NR Part 573 Safety Recall Report 23V-321 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Dometic has NOT yet identified a proposed remedy or remedies designed to mitigate the defect but will advise NHTSA of such remedy or remedies at the time they are identified. Dometic will further initiate a remedy campaign on the R1731, R21231 and S31 recreational vehicle stoves and will participate in remedy campaigns for the R1731, R2131 and S31 products launched by Original Equipment Manufacturers who have purchased, sold and distributed these products. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : As the manufacture of the living quarters, We are going to send letters to the dealers or customers, to let them know about the Recall. Just as asoon as NHTSA approves us. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported

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