Electrical Short in GFCI Receptacle – 2023 Triple E Unity & Wonder Motorhomes

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RECALL NOTIFICATION CA#10311-1 – RETURN FORM Please complete this form indicating Recall Notification CA#10311-1 has been performed in accordance with this Recall. E-mail completed form to [email protected] Customer Name: «Owner_Name» Serial # «VIN» Coach Serial #«Serial» Address (if different)_________________________________________ __________________________________________________________ Date Recall Completed _______________________________________ Signature of Customer: ______________________________________ Brad Wall Customer Service / Warranty Manager

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1 2 3 4 5 6 7 8 9 • • #1 SOP10251 Department: 32 People Required: 1 TRIPLE E RECREATIONAL VEHICLES QAAR 10311R1 Exterior Receptacle Wire Correction Time to Complete: 15 minutes Date Created: 4-18-23 Date Revised: Rev#: Created by Initial: GK Verified: BH Tools needed: Plastic windshield tool (not necessarily as shown) Uti I ity Knife #1 Robertson (square) screwdriver bit Butyl tape (18″ of129-0159) Touch Up Paint (matched to the coach) Wire Stripper Polarity Tester Remove the two receptacle cover screws. Put screws aside for later Pull receptacle out of the box. IMPORTANT Unplug unit from 120V shore power Turn off battery disconnect (prevents Generator and Inverter from supplying 120V power to the receptacle) Use the plastic windshield tool to pry the cover off the sidewall. Loosen the silver and brass screws to remove the black and white wires from the receptacle. Page 1 of 3 Score the paint along the top of the receptacle cover Remove the two receptacle mounting screws. Trim the white and black exposed conductor to 5/8″ (16mm). There is a gauge on the backside of the receptacle. 10 11 12 13 14 15 16 17 18 • • TRIPLE E RECREATIONAL VEHICLES SOP10251 Department: 32 People Required: 1 QAAR 10311R1 Exterior Receptacle Wire Correction Time to Complete: 15 minutes Date Created: 4-18-23 Date Revised: Rev#: Created by Initial: GK Verified: BH Page 2 of 3 Put a loop in the white and black wires starting 2/3 the way from the insulation. Gently wiggle each wire to make sure the screws are secured correctly and don’t move with the wire. Place a single layer of butyl tape (129-0159) around the perimeter of the cover. Wrap the wires 2/3 around the screws: White/neutral wire on the silver screws Black/power wire on the brass screws (connection information is also stamped on the back of the plug). Fold the wires back into the box being careful that they do not kink. Press cover firmly in place and resecure with original screws. Tighten both screws to the receptacle. Remove Butyl from cover and sidewall with the plastic windshield tool. Trim excess butyl away. Use caution on fresh paint to prevent scratching. 19 20 21 22 TRIPLE E RECREATIONAL VEHICLES SOP10251 QAAR 10311R1 Exterior Receptacle Wire Correction Plug into 120V shore power, allow for up to 60 seconds for surge protector delay, then polarity test the outlet. LE:ISUR T Ft A V Contact Leisure Travel Vans Customer Service/Warranty for any questions at: 1-877-992-9906 OR [email protected] Department: 32 People Required: 1 Time to Complete: 15 minutes Date Created: 4-18-23 Date Revised: Created by Initial: GK Function test the exterior outlet to verify correct wiring by creating a draw with a 120V appliance (polarity tester draw too low) GFCI breaker will trip if there is a fault within the circuit. Rev#: Verified: BH Page3 of3 Touch-up paint around the receptacle if necessary.

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LEISURE TR AV EL VANS Triple E Recreational Vehicles A Divis ion of Triple E Canada Ltd. P: 204 325 4361 F: 204 325 5241 301 Robl in Blvd. P.O. Box 1230 Win kler, Manitoba CA R6W 4C4 U.S. Ma ilin g: P.O. Box 68 Walhal la, ND 58282 LE ISUREVA N S.COM T RIPLE ER V .CO M IMPORTANT SAFETY RECALL «Dealer» “This notice applies to this vehicle, «ProductLine» VIN #« Vin» May 9, 2023 Coach #«UNIT CoachID» Triple E Recreational Vehicles Recall CA# 10311-1 NHTSA #23V328 This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that a non-compliance exists in certain 2023 Unity motorhomes (U24CB, U24FX, U24MB, U24MBL, U24RL, U24TB) and 2023 Wonder motorhomes (W24RL & W24RTB) manufactured between February 27, 2023 and April 17, 2023 Description of Non-Compliance: The 120V wire, insulated cover, for the GFCI exterior receptacle has been trimmed too much exposing more copper wire than necessary. If the White & Black wires touch, this could cause an arc and trip the GFCI breaker. To Have This Modification Performed: We request your assistance to have this non-compliance issue corrected. Follow SOP10251 included in this mailing to remove the GFCI exterior receptacle and trim the extra wire. For reimbursement submit a warranty application for Labour to perform this Recall: 0.3 hr./ unit 1 of2 For more information contact Triple ERV/Leisure Travel Vans at 1-877- 992-9906 Customer Service/ Warranty department or by e-mail [email protected] in the subject line “Recall CA#l0311-1”. Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information. Sincerely, Brad Wall Customer Service/ Warranty Manager BW/wcw Enclosure 1 – SOP10251 (Standard Operating Procedure) 2 of2

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-328 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triple E Recreational Vehicles Submission Date : MAY 12, 2023 NHTSA Recall No. : 23V-328 Manufacturer Recall No. : CA#10311-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 23 Estimated percentage with defect : 100 % Vehicle Alterer Information : Vehicle 1 : 2023-2023 UNITY U24MB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR GFCI RECEPTACLE. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 7 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 2 : 2023-2023 UNITY U24CB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO CONCERNS, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 2 Production Dates : FEB 27, 2023 – APR 17, 2023 Part 573 Safety Recall Report 23V-328 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 UNITY U24FX Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 2 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 4 : 2023-2023 UNITY U24MBL Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 1 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 5 : 2023-2023 UNITY U24RL Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 5 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 6 : 2023-2023 UNITY U24TB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 4 Production Dates : FEB 27, 2023 – APR 17, 2023 Part 573 Safety Recall Report 23V-328 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2023-2023 WONDER W24RL Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 1 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 8 : 2023-2023 WONDER W24RTB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 1 Production Dates : FEB 27, 2023 – APR 17, 2023 Description of Noncompliance : Description of the Noncompliance : THERE IS TOO MUCH 120V INSULATED CONDUCTOR REMOVED AND HAVING TOO MUCH COPPER WIRE EXPOSED AT THE GFCI EXTERIOR RECEPTACLE. A CLASS B DEVIATION OF RVIA CODE 551.40 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A SHORT MAY OCCUR WHEN THE WIRES IN THE EXTERIOR RECEPTACLE MAKE CONTACT WITH EACH OTHER OR THE METAL RECEPTACLE BOX CAUSING AN ARC. THE ARC WILL CAUSE THE EXTERIOR GFCI RECEPTACLE TO TRIP THE BREAKER. A RISK OF FIRE IS POSSIBLE. Description of the Cause : A NEW EMPLOYEE MISINTERPRETED THE INSTRUCTIONS OF THE SOP01156 (STANDARD OPERATING PROCEDURE) AND REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH UNINSULATED COPPER WIRE. Identification of Any Warning that can Occur : THE GFCI CIRCUIT WILL BE TRIPPED IF THE WIRES CONTACT EACH OTHER OR THE RECEPTACLE BOX. Involved Components : Part 573 Safety Recall Report 23V-328 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : INSULATED COPPER WIRE Component Description : INSULATED COPPER WIRE Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : A NEW EMPLOYEE STARTED ON FEB. 21/2023 BUT ONLY STARTED WORKING ON THE PROCESS OF WIRING THE EXTERIOR GFCI RECEPTACLE ON FEB. 27/2023. ON APR. 12/2023, WHEN A DI-ELECTRIC SHORT WAS DETECTED ON THE PRODUCTION LINE BETWEEN THE EXPOSED CONDUCTOR OF THE POWER WIRE (BLACK) AND THE EXTERIOR OF THE BOX. WHEN INSPECTED IT WAS NOTICED THAT THE WIRES HAD TOO MUCH INSULATED CONDUCTOR REMOVED EXPOSING TOO MUCH COPPER WIRE. WHEN THE WIRES WERE INSERTED INTO THE RECEPTACLE THE WIRES TOUCHED AND CAUSED AN ARC, WHICH CAUSED A SHORT CIRCUIT TO HAPPEN. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE. Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND SOP (STANDARD OPERATING PROCEDURE) TO REMOVE THE EXTERIOR GFCI RECEPTACLE AND CUT OFF THE PORTION OF THE COPPER WIRE THAT IS TOO LONG. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND SOP(STANDARD OPERATING PROCEDURE) TO CONTACT THEIR SELLING DEALER OR A RV SERVICE CENTER TO HAVE THE COPPER WIRE SHORTENED TO THE CORRECT LENGTH. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RV SERVICE CENTER OR RETAIL OWNER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : THE EXPOSED COPPER WIRES (WHITE & BLACK) WILL BE SHORTENED TO 5/8″ INSTEAD OF 2″. Part 573 Safety Recall Report 23V-328 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : ON APRIL 17 / 2023 A DI-ELECTRIC TEST WAS PERFORMED AND A ELECTRIC SHORT WAS DETECTED. THE INSTALLER HAD MISINTERPRETED THE INSTALL INSTRUCTIONS FOR THE EXTERIOR GFCI RECEPTACLE AND REMOVED TOO MUCH OF THE INSULATED COVER OF THE 120V WIRING. THE INSTALLER WAS THEN TRAINED ON THE CORRECT PROCEDURE TO FOLLOW. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO THE DEALER IS EXPECTED TO OCCUR LATE MAY/ 2023. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE MAY/2023. Planned Dealer Notification Date : MAY 22, 2023 – MAY 31, 2023 Planned Owner Notification Date : MAY 22, 2023 – MAY 31, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-328 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Triple E Recreational Vehicles Submission Date : MAY 08, 2023 NHTSA Recall No. : 23V-328 Manufacturer Recall No. : CA#10311-1 Manufacturer Information : Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB Canada 00 R6W 4C4 Company phone : 204-325-4361 Population : Number of potentially involved : 23 Estimated percentage with defect : 100 % Vehicle Alterer Information : Vehicle 1 : 2023-2023 UNITY U24MB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR GFCI RECEPTACLE. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 7 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 2 : 2023-2023 UNITY U24CB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO CONCERNS, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 2 Production Dates : FEB 27, 2023 – APR 17, 2023 Part 573 Safety Recall Report 23V-328 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 UNITY U24FX Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 2 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 4 : 2023-2023 UNITY U24MBL Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 1 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 5 : 2023-2023 UNITY U24RL Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 5 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 6 : 2023-2023 UNITY U24TB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 4 Production Dates : FEB 27, 2023 – APR 17, 2023 Part 573 Safety Recall Report 23V-328 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2023-2023 WONDER W24RL Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 1 Production Dates : FEB 27, 2023 – APR 17, 2023 Vehicle 8 : 2023-2023 WONDER W24RTB Descriptive Information : DURING AN IN-HOUSE DI-ELECTRIC TEST A SHORT IN THE CIRCUIT HAPPENED ON THE EXTERIOR RECEPTACLE PLUG. UPON FURTHER INVESTIGATION IT WAS FOUND THE INSTALLER OF THE EXTERIOR RECEPTACLE HAD REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH COPPER WIRE FOR THE RECEPTACLE. UNITS MANUFACTURED PRIOR TO FEB 27/2023 WILL HAVE NO ISSUES, UNITS MANUFACTURED BETWEEN FEB 27/2023 & APRIL 17/2023 WILL BE AFFECTED. UNITS AFFECTED – 1 Production Dates : FEB 27, 2023 – APR 17, 2023 Description of Noncompliance : Description of the Noncompliance : THERE IS TOO MUCH 120V INSULATED CONDUCTOR REMOVED AND HAVING TOO MUCH COPPER WIRE EXPOSED AT THE GFCI EXTERIOR RECEPTACLE. A CLASS B DEVIATION OF RVIA CODE 551.40 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A SHORT MAY OCCUR WHEN THE WIRES IN THE EXTERIOR RECEPTACLE MAKE CONTACT WITH EACH OTHER OR THE METAL RECEPTACLE BOX CAUSING AN ARC. THE ARC WILL CAUSE THE EXTERIOR GFCI RECEPTACLE TO TRIP THE BREAKER. Description of the Cause : A NEW EMPLOYEE MISINTERPRETED THE INSTRUCTIONS OF THE SOP01156 (STANDARD OPERATING PROCEDURE) AND REMOVED TOO MUCH OF THE INSULATED COVER EXPOSING TOO MUCH UNINSULATED COPPER WIRE. Identification of Any Warning that can Occur : THE GFCI CIRCUIT WILL BE TRIPPED IF THE WIRES CONTACT EACH OTHER OR THE RECEPTACLE BOX. Involved Components : Part 573 Safety Recall Report 23V-328 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name : INSULATED COPPER WIRE Component Description : INSULATED COPPER WIRE Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : A NEW EMPLOYEE STARTED ON FEB. 21/2023 BUT ONLY STARTED WORKING ON THE PROCESS OF WIRING THE EXTERIOR GFCI RECEPTACLE ON FEB. 27/2023. ON APR. 12/2023, WHEN A DI-ELECTRIC SHORT WAS DETECTED ON THE PRODUCTION LINE BETWEEN THE EXPOSED CONDUCTOR OF THE POWER WIRE (BLACK) AND THE EXTERIOR OF THE BOX. WHEN INSPECTED IT WAS NOTICED THAT THE WIRES HAD TOO MUCH INSULATED CONDUCTOR REMOVED EXPOSING TOO MUCH COPPER WIRE. WHEN THE WIRES WERE INSERTED INTO THE RECEPTACLE THE WIRES TOUCHED AND CAUSED AN ARC, WHICH CAUSED A SHORT CIRCUIT TO HAPPEN. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE. Description of Remedy : Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND SOP (STANDARD OPERATING PROCEDURE) TO REMOVE THE EXTERIOR GFCI RECEPTACLE AND CUT OFF THE PORTION OF THE COPPER WIRE THAT IS TOO LONG. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND SOP(STANDARD OPERATING PROCEDURE) TO CONTACT THEIR SELLING DEALER OR A RV SERVICE CENTER TO HAVE THE COPPER WIRE SHORTENED TO THE CORRECT LENGTH. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RV SERVICE CENTER OR RETAIL OWNER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : THE EXPOSED COPPER WIRES (WHITE & BLACK) WILL BE SHORTENED TO 5/8″ INSTEAD OF 2″. Part 573 Safety Recall Report 23V-328 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : ON APRIL 17 / 2023 A DI-ELECTRIC TEST WAS PERFORMED AND A ELECTRIC SHORT WAS DETECTED. THE INSTALLER HAD MISINTERPRETED THE INSTALL INSTRUCTIONS FOR THE EXTERIOR GFCI RECEPTACLE AND REMOVED TOO MUCH OF THE INSULATED COVER OF THE 120V WIRING. THE INSTALLER WAS THEN TRAINED ON THE CORRECT PROCEDURE TO FOLLOW. Recall Schedule : Description of Recall Schedule : NOTIFICATION TO THE DEALER IS EXPECTED TO OCCUR LATE MAY/ 2023. NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE MAY/2023. Planned Dealer Notification Date : MAY 22, 2023 – MAY 31, 2023 Planned Owner Notification Date : MAY 22, 2023 – MAY 31, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : Address : Country : Company Phone : * NR – Not Reported

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