May 12, 2023 NHTSA CAMPAIGN NUMBER: 23V343000
Corrosion on Remote Control Circuit Board
A winch that operates unintentionally increases the risk of injury.
NHTSA Campaign Number: 23V343
Manufacturer Fox Factory, Inc.
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 1,578
Summary
Fox Factory, Inc. (Fox Factory) is recalling certain 2021-2023 Jeep
Wrangler, Gladiator, GM, RAM
, 1500, 2500, Ford
F-250, F-150, and F-350 vehicles equipped with Warn winches and wireless/handheld remotes. Water may enter the handheld remote control for the winch and corrode the circuit board, which can allow the winch to operate unintentionally.
Remedy
Fox Factory will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack
from the remote. If corrosion or water intrusion is found when removing the battery pack
, owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Fox Factory customer service at 1-831-274-6500 or Warn customer service at 1-800-543-9276.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
Fox Factory received a notification from NHTSA on March 29, 2023, of the recent Warn Industries recall No. 22E101. The purpose of the notification was to make Fox Factory aware of the recall, as Warn Industries identified Fox Factory as a purchaser of the affect Warn components.
Upon receiving this notification, Fox Factory pulled all build records to determine its population of affected vehicles. As a result of that investigation, on April 5th, 2023, Fox determined that certain GM, Jeep
, and Ford
vehicles were upfitted by Fox Factory with the affected Warn Industries winches.
As of May 3rd, 2023, Fox Factory was aware of no warranty claims, no field or service reports, and no customer complaints related to this issue. On May 5th, 2023, Fox Factory decided to declare a voluntary safety recall to remedy this issue in the identified population of upfitted vehicles.
22E101 Corrosion on Remote Control Circuit Board – WARN VR EVO Winch Wireless/Handheld Remote
http://oemdtc.com/12862/22e101-corrosion-on-remote-control-circuit-board-warn-vr-evo-winch-wireless-handheld-remote
12 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FOX FACTORY | FORD | 2021-2023 |
| FOX FACTORY | GM PICKUP | 2021-2023 |
| FOX FACTORY | JEEP | 2021-2023 |
| FOX FACTORY | RAM | 2021-2023 |
2 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-23V343-1064.PDF 215.125KB
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-343 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Fox Factory, Inc. Submission Date : MAY 12, 2023 NHTSA Recall No. : 23V-343 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Fox Factory, Inc. Address : 915 Disc Drive Scotts Valley CA 95066 Company phone : 1-831-274-6500 Population : Number of potentially involved : 1,578 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Jeep
, GM, RAM
, FORD
Wrangler, Gladiator, 1500, 2500, F250, F150, F350 Vehicle Type : LIGHT VEHICLES Body Style : Power Train : NR Descriptive Information : Wireless/Handheld Remote Nos. VR EVO 8, VR EVO 8-S, VR EVO 10-S, VR EVO 12, VR EVO 12-S sold and installed into by Fox into certain vehicle models by General Motors
, Jeep
, and Ford
contain WARN VR EVO winches with wireless/corded remote for which Warn Industries has declared a safety recall (22E-101). The vehicle recall population has been determined based on comparison of part numbers from Warn Industries with Fox Factory’s vehicle installation and VIN information. Production Dates : SEP 08, 2020 – JAN 04, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : As reported by Warn Industries, exposure of the handheld remote control to moisture could result in water ingress and corrosion. Such water or corrosion in the remote’s circuit board can result in unintended activation of the winch or cause the winch to not turn off when the switch button is released. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Inadvertent activation of the winch while a vehicle is in motion could increase the risk of a crash Description of the Cause : WARN remotes with wireless capability can experience accelerated corrosion and water ingress because they are not waterproof. Part 573 Safety Recall Report 23V-343 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : The vehicle operator or driver may hear the winch motor running when not intended. Involved Components : Component Name 1 : WINCH WARN VR EVO 10-S (103253) Component Description : winch Component Part Number : 103253 Component Name 2 : WINCH WARN VR EVO 12 STD 12000LBS W/ CAB Component Description : Winch Component Part Number : 103254 Component Name 3 : WINCH VR EVO WARN 12-S 12,000LBS W Component Description : Winch Component Part Number : 103255 Supplier Identification : Component Manufacturer Name : Warn Industries, Inc. Address : 12900 SE Capps Road Clackamas Oregon 97015 Country : United States Chronology : Fox Factory received a notification from NHTSA on March 29, 2023, of the recent Warn Industries recall No. 22E101. The purpose of the notification was to make Fox Factory aware of the recall, as Warn Industries identified Fox Factory as a purchaser of the affect Warn components. Upon receiving this notification, Fox Factory pulled all build records to determine its population of affected vehicles. As a result of that investigation, on April 5th, 2023, Fox determined that certain GM, Jeep
, and Ford
Part 573 Safety Recall Report 23V-343 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 vehicles were upfitted by Fox Factory with the affected Warn Industries winches. As of May 3rd, 2023, Fox Factory was aware of no warranty claims, no field or service reports, and no customer complaints related to this issue. On May 5th, 2023, Fox Factory decided to declare a voluntary safety recall to remedy this issue in the identified population of upfitted vehicles. Description of Remedy : Description of Remedy Program : Owners and Dealers that have the affected Warn Winches should contact Warn Industries pursuant to the recall statements in 22E101 to have their winch remote controls remedied. A-1 As per Recall 22E101, Warn Industries will replace your existing VR EVO remote with a “corded only” remote if any internal corrosion is observed when removing the battery pack
. Warn Customer Service (800) 543-9276 [email protected] http://www.warn.com/vr-evo-remote-info A-1 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Warn Industries 12900 SE Capps Road Clackamas, Oregon 97015 How Remedy Component Differs from Recalled Component : N/A. See Warn Industries recall 22E101. Identify How/When Recall Condition was Corrected in Production : N/A. See Warn Industries recall 22E101. Recall Schedule : Description of Recall Schedule : Recall Schedule: Fox Factory will notify owners on/before June 30th, 2023 by letter sent by US mail, informing them of this campaign and how to inspect their vehicles and obtain the remedy free of charge. Part 573 Safety Recall Report 23V-343 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date: June 30th, 2023 Planned Owner Notification Date: June 30th, 2023 Planned Dealer Notification Date : JUN 30, 2023 – NR Planned Owner Notification Date : JUN 30, 2023 – NR * NR – Not Reported
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