July 27, 2023 NHTSA CAMPAIGN NUMBER: 23V519000
Cracked D-Ring in 30-Amp Inlet May Cause Fire
A D-ring that cracks or fails may allow wires to loosen, causing electrical arcing and increas the risk of a fire.
NHTSA Campaign Number: 23V519
Manufacturer Airstream
, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 74
Summary
Airstream
, Inc. (Airstream
) is recalling certain 2023-2024 Bambi, Basecamp, Caravel, Flying Cloud, Globetrotter, International
, and Interstate travel trailers. The SmartPlug 30 Amp inlet manufactured with the manganese bronze D-rings may crack or fail when properly tightened.
Remedy
Dealers will inspect and replace the SmartPlug 30-amp inlet as needed, free of charge. Owner notification letters are expected to be mailed September 25, 2023. Owners may contact Airstream
customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
7/13/2023 – Airstream
discovered that a couple of the SmartPlug 30Amp inlets with manganese bronze D-rings had cracked. Airstream
began investigation.
7/20/2023 – Airstream
contacted SmartPlug with their findings regarding the failed D-rings.
7/23/2023 SmartPlug notified Airstream
Via E-mail they had seen the same failures that we had seen on the line and had been able to duplicate it.
7/24/2023 – Airstream
declared a stop ship for all units using the SmartPlug 30Amp inlet.
7/25/2023 – The Airstream
Safety Committee convened and determined in was necessary to submit a 573 to begin the recall process. To date, Airstream
is not aware of any accidents, or injuries caused by this safety defect.
23E059 – Cracked D-ring in 30-Amp Inlet May Cause Failure – SmartPlug 30A Shore Power Inlets
http://oemdtc.com/14201/23e059-cracked-d-ring-in-30-amp-inlet-may-cause-failure-smartplug-30a-shore-power-inlets
14 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| AIRSTREAM | BAMBI | 2023-2024 |
| AIRSTREAM | BASECAMP | 2023-2024 |
| AIRSTREAM | CARAVEL | 2023-2024 |
| AIRSTREAM | FLYING CLOUD | 2023-2024 |
| AIRSTREAM | GLOBETROTTER | 2023-2024 |
| AIRSTREAM | INTERNATIONAL | 2023-2024 |
| AIRSTREAM | INTERSTATE | 2023-2024 |
2 Associated Documents
Recall Acknowledgement
RCAK-23V519-1002.pdf 646.509KB
Defect Notice 573 Report
RCLRPT-23V519-9878.PDF 214.705KB
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-519 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Airstream
, Inc. Submission Date : JUL 27, 2023 NHTSA Recall No. : 23V-519 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Airstream
, Inc. Address : 419 West Pike Street PO Box 629 Jackson Center OH 45334-0629 Company phone : 937-596-6111 Population : Number of potentially involved : 74 Estimated percentage with defect : 90 % Vehicle Information : Vehicle 1 : 2023-2024 Airstream
BAMBI, BASECAMP, CARAVEL, FLYING CLOUD, GLOBETROTTER, INTERNATIONAL
, INTERSTATE Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : To determine the population, Airstream
determined the date of 6/27/2023 is when we started using the 30Amp inlet with the manganese bronze D-rings. The correction was made in production on 7/24/2023. The corrected SmartPlug 30Amp inlets will have aluminum D-ring connectors. The aluminum D-ring connectors are silver colored, while the defective manganese bronze connectors are bronze colored. Production Dates : JUN 21, 2023 – JUL 20, 2023 VIN Range 1 : Begin : 1B9GUWH20RJ308781 End : 1B9GUWH22RJ311326 Not sequential VIN Range 2 : Begin : 1SMG4DC12PJ208851 End : 1SMG4DD26PJ208911 Not sequential VIN Range 3 : Begin : 1STVMAF13PJ568328 End : 1STCMAA1XPJ571581 Not sequential VIN Range 4 : Begin : 1STCMAD17PJ568861 End : 1STCMAD14PJ569126 Not sequential VIN Range 5 : Begin : 1STK9AG27PJ568859 End : 1STJ9YJ2XPJ569291 Not sequential VIN Range 6 : Begin : 1STTNYL24PJ568994 End : 1STTNYJ29PJ569058 Not sequential VIN Range 7 : Begin : 1STKFAG29PJ568869 End : 1STXFYJ24PJ569113 Not sequential Description of Defect : Description of the Defect : The SmartPlug 30 Amp inlet manufactured with the manganese bronze D-rings are failing at the torque setting of 30 in. lbs. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the manganese bronze D-ring were to fail it may cause the wires to become loose at the 30 amp inlet. This may cause an increased risk of fire, personal Part 573 Safety Recall Report 23V-519 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 injury and/or property damage. Description of the Cause : The manganese bronze D-rings are not able to withstand the recommended torque value of 30 in. lbs. Identification of Any Warning that can Occur : A burning smell may be present. Involved Components : Component Name 1 : SmartPlug 30 Amp Inlet Component Description : 30 Amp Inlet Component Part Number : 513936 Component Name 2 : SmartPlug 30 Amp Inlet Component Description : 30 Amp Inlet Component Part Number : 513797 Supplier Identification : Component Manufacturer Name : SmartPlug Address : 2500 West Lake Avenue North Suite G Seattle Washington 98109-2262 Country : United States Chronology : 7/13/2023 – Airstream
discovered that a couple of the SmartPlug 30Amp inlets with manganese bronze Drings had cracked. Airstream
began investigation. 7/20/2023 – Airstream
contacted SmartPlug with their findings regarding the failed D-rings. 7/23/2023 SmartPlug notified Airstream
Via E-mail they had seen the same failures that we had seen on the line and had been able to duplicate it. 7/24/2023 – Airstream
declared a stop ship for all units using the SmartPlug 30Amp inlet. 7/25/2023 – The Airstream
Safety Committee convened and determined in was necessary to submit a 573 to begin the recall process. To date, Airstream
is not aware of any accidents, or injuries caused by this safety defect. Part 573 Safety Recall Report 23V-519 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Airstream
will instruct the dealerships to inspect the SmartPlug 30Amp inlets. If the 30 Amp inlet has aluminum D-rings, no further action in needed. If the 30 Amp inlet has manganese bronze D-rings the dealership will be required to replace the 30Amp inlets with new SmartPlug 30Amp inlets with aluminum D-rings. This will be completed at no cost to the retail owner. How Remedy Component Differs from Recalled Component : The corrected SmartPlug 30Amp inlets will have aluminum D-ring connectors. The aluminum D-ring connectors are silver colored, while the defective manganese bronze connectors are bronze colored. Identify How/When Recall Condition was Corrected in Production : Production began manufacturing with the corrected SmartPlug 30Amp Inlet on 7/24/2023. Recall Schedule : Description of Recall Schedule : Airstream
will send dealer and owner notification letters once approved by NHTSA. Planned Dealer Notification Date : SEP 25, 2023 – SEP 25, 2023 Planned Owner Notification Date : SEP 25, 2023 – SEP 25, 2023 * NR – Not Reported
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