August 3, 2023 NHTSA CAMPAIGN NUMBER: 23V547000
The lack of a secondary escape exit can prevent or delay occupants from exiting, increasing their risk of injury during an emergency.
NHTSA Campaign Number: 23V547
Manufacturer Starcraft RV
Components STRUCTURE
Potential Number of Units Affected 17
Summary
Starcraft RV (Starcraft) is recalling certain 2023 Super Lite Maxx travel trailers. The trailers may have been manufactured without a secondary emergency exit window.
Remedy
Dealer will inspect and install an emergency egress window, as necessary, free of charge. Owner notification letters are expected to be mailed September 8, 2023. Owners may contact Starcraft customer service at 1-800-283-8267. Starcraft’s number for this recall is 9902990.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
May 25, 2023 an internal communication was received from our codes and standards team informing Jayco compliance that there were 17 trailers that may have been built with no secondary means of escape.
Production dates beginning 03-28-2023 and ending 03-30-2023. This was noticed due to an over stock of egress windows once production was complete.
June 5, 2023 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC).
June 7, 2023 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC), pending an internal investigation of the incident.
July 27, 2023 SSC met and voted that a safety recall was appropriate for this incident.
Jayco Inc. has not received any warranty claims for this issue.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| STARCRAFT | SUPER LITE MAXX | 2023 |
4 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-23V547-2461.PDF 215.304KB
Recall 573 Report – 8/4/2023
RCLRPT-23V547-8266.PDF 215.304KB
Recall 573 Report – 8/17/2023
RCLRPT-23V547-9794.PDF 215.305KB
Latest Recalls Documents
- 【US STANDARD】This commercial exit sign made of Injection-molded thermoplastic material, UL-94V-0 flame retardant. Super bright with red letter EXIT LED emergency light are visible from up to 100 feet away and play an emergency warning role.
- 【EFFICIENT & LONG-LASTING BATTERY LIFE】LED emergency exit sign lights built-in Ni-Cd 3.6V backup battery provides minimum 90 minutes of emergency operation during a power outage and safe for charging. 120V-277V AC universal voltage operation for wide places.
- 【EASY INSTALLATION】This exit sign with emergency lights with 3 mounting options: top mount, side mount and back mount (canopy included). Suitable for outdoor and indoor general places. The MOUNTING PARTS are packed in the Housing. Please open the emergency exit lights before installation.
- 【WIDE RANGE APPLICATION】This battery backup led exit lights with double face are widely use in bussiness facilities to provide illumination in different positions such as office buildings, exit doors or stairways in schools, churches, hospitals,canteen,commercial building and industrial building.
- STYLE - Our Emergency Exit Sign stickers feature a sleek, professional design, offering clear and bold signage. The durable vinyl sticker adds a polished touch, ensuring your emergency exit is easily identifiable in any setting.
- 2-PACK - Includes two Emergency Exit Signs for Business, ideal for placement at multiple exits or areas within your facility. These signs ensure clear and consistent emergency exit markings, enhancing safety and compliance in any business environment.
- MADE TO LAST - Our Exit Only Sign vinyl stickers are built to last, with a 4-year durability guarantee. This vinyl sticker pack is made from UV-resistant, weatherproof adhesive vinyl, ensuring the signs retain their vibrant color and resist fading, even in harsh conditions.
- CLEAN CUT - Our vinyl decals are precision-cut with clean, crisp edges, ensuring superior quality on any smooth surface. These Emergency Exit Signs provide a professional and polished look, making them ideal for clearly marking emergency exits in any location.
- EASY TO APPLY AND REMOVE – Simply clean the surface, peel the backing, and apply the sticker for an instant upgrade. When it's time for a change, our sticker removes effortlessly without leaving any residue behind.
- High Quality - Injection-molded thermoplastic housing with engineering grade. 5VA flame retardant, impact resistant, continue to operate in case of fire or earthquake.
- 90 Mins Duration - Built-in Battery Backup.High-density NiCd battery provides min 90 minutes of emergency operation time for LED lights during power outages. Battery is included in the box.
- Flexible installation - There are 2 types of installation including ceiling mounted and back mounted and it can be widely used in commercial facilities to provide emergency lighting in different locations.
- Commercial Standard - Complies with UL 924 Emergency Lighting and Exit Sign Regulations. 120V-277V AC universal voltage operation for wide places.
- Worry-Free Shopping - We offer high quality products and professional after-sales support. If you have any questions or are not satisfied with the products, please contact us directly.
- LED double-face exit sign in a fire retardant, injection-molded, thermoplastic ABS housing
- Wall, ceiling, and end mountable; Input Voltage: 120/277VAC 60HZ
- Long-lasting Epstar SMD LED light with test switch and charge indicator light
- Nickel cadmium battery provides 90 minute backup power in the event of a power outage; 1.2V 1000mAh
- UL-certified with a UL-94-5VA flame rating plus overcharge and over-discharge protection
- PACKAGING CONTENT: You will receive a red emergency exit sign sticker，which comes with an adhesive backing and is very convenient to use. The length is 10 inches, the width is 7.1 inches, and the surface is a delicate matte with a certain thickness.
- HIGH QUALITY: Our door must remain closed sign is made from high-quality durable vinyl material and can withstand most environments for long-lasting use indoors and outdoors. They are waterproof, weatherproof and do not fade in extreme temperatures.
- EASY TO READ：The red exit sign for business is easy to read at a distance with “emergency exit only” and the left and right Arrows pattern.The not a entrance is a public safety warning, perfect for emergency evacuation tips！
- EASY INSTALLATION: To achieve the desired usage effect, please clean the surface of the object to be pasted beforehand. Simply peel off the surface of the adhesive backing and stick the warning sign on the surface of the object that has been cleaned beforehand.
- SERVICE GUARANTEE: If the product you received has quality problems or is not satisfied with the color, please feel free to contact us, we provide the after-sales service, you can buy with confidence!
SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-547 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Starcraft RV Submission Date : AUG 04, 2023 NHTSA Recall No. : 23V-547 Manufacturer Recall No. : 9902990 Manufacturer Information : Manufacturer Name : Starcraft RV Address : 903 South Main Street P.O. Box 460 Middlebury IN 46540 Company phone : 800-945-4787 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Starcraft RV Super Lite Maxx Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. Production Dates : MAR 28, 2022 – MAR 30, 2023 VIN Range 1 : Begin : 1SABV0AK5P3RE5051 End : 1SABV0AK0P3RE5068 ✔ Not sequential Description of Defect : Description of the Defect : Starcraft RV had 17 trailers produced between 3-28-23 and 3-30-23 potentially built without a secondary means of escape. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the there is no secondary means of escape it may impair the ability to quickly exit the trailer should an adverse event occur which may increase the risk of an injury or death. Description of the Cause : Starcraft RV production may have installed a standard window instead of an emergency egress window in the slide-out over the sofa. Identification of Any Warning that can Occur : There is no warning that will precede or occur. Involved Components : Part 573 Safety Recall Report 23V-547 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Egress Window Component Description : WINDOW, 48X29 8800 BLK G20 TNT HS FEGR RDSI Component Part Number : 0269760 Supplier Identification : Component Manufacturer Name : Lippert Components Inc. Address : 3501 CR 6 East Elkhart Indiana 46514 Country : United States Chronology : May 25, 2023 an internal communication was received from our codes and standards team informing Jayco compliance that there were 17 trailers that may have been built with no secondary means of escape. Production dates beginning 03-28-2023 and ending 03-30-2023. This was noticed due to an over stock of egress windows once production was complete. June 5, 2023 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). June 7, 2023 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC), pending an internal investigation of the incident. July 27, 2023 SSC met and voted that a safety recall was appropriate for this incident. Jayco Inc. has not received any warranty claims for this issue. Description of Remedy : Description of Remedy Program : Dealer to inspect the unit for an emergency egress window at the slide-out above the sofa. If there is no emergency egress window the dealer will replace the standard window with an emergency egress window. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco will notify affected retail owners and dealers. Jayco will file completion reports. How Remedy Component Differs from Recalled Component : Remedied component will have an emergency egress window at the slideout above the sofa. Part 573 Safety Recall Report 23V-547 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Production installed an emergency egress window over the sofa in the slide-out after 3-30-23. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : SEP 08, 2023 – SEP 08, 2023 Planned Owner Notification Date : SEP 08, 2023 – SEP 08, 2023 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-547 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Starcraft RV Submission Date : AUG 03, 2023 NHTSA Recall No. : 23V-547 Manufacturer Recall No. : 9902990 Manufacturer Information : Manufacturer Name : Starcraft RV Address : 903 South Main Street P.O. Box 460 Middlebury IN 46540 Company phone : 800-945-4787 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Starcraft RV Super Lite Maxx Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. Production Dates : MAR 28, 2022 – MAR 30, 2023 VIN Range 1 : Begin : 1SABV0AK5P3RE5051 End : 1SABV0AK0P3RE5068 ✔ Not sequential Description of Defect : Description of the Defect : Starcraft RV had 18 trailers produced between 3-28-23 and 3-30-23 potentially built without a secondary means of escape. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the there is no secondary means of escape it may impair the ability to quickly exit the trailer should an adverse event occur which may increase the risk of an injury or death. Description of the Cause : Starcraft RV production may have installed a standard window instead of an emergency egress window in the slide-out over the sofa. Identification of Any Warning that can Occur : There is no warning that will precede or occur. Involved Components : Part 573 Safety Recall Report 23V-547 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Egress Window Component Description : WINDOW, 48X29 8800 BLK G20 TNT HS FEGR RDSI Component Part Number : 0269760 Supplier Identification : Component Manufacturer Name : Lippert Components Inc. Address : 3501 CR 6 East Elkhart Indiana 46514 Country : United States Chronology : May 25, 2023 an internal communication was received from our codes and standards team informing Jayco compliance that there were 17 trailers that may have been built with no secondary means of escape. Production dates beginning 03-28-2023 and ending 03-30-2023. This was noticed due to an over stock of egress windows once production was complete. June 5, 2023 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). June 7, 2023 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC), pending an internal investigation of the incident. July 27, 2023 SSC met and voted that a safety recall was appropriate for this incident. Jayco Inc. has not received any warranty claims for this issue. Description of Remedy : Description of Remedy Program : Dealer to inspect the unit for an emergency egress window at the slide-out above the sofa. If there is no emergency egress window the dealer will replace the standard window with an emergency egress window. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco will notify affected retail owners and dealers. Jayco will file completion reports. How Remedy Component Differs from Recalled Component : Remedied component will have an emergency egress window at the slideout above the sofa. Part 573 Safety Recall Report 23V-547 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Production installed an emergency egress window over the sofa in the slide-out after 3-30-23. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : SEP 08, 2023 – SEP 08, 2023 Planned Owner Notification Date : SEP 08, 2023 – SEP 08, 2023 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-547 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Starcraft RV Submission Date : AUG 17, 2023 NHTSA Recall No. : 23V-547 Manufacturer Recall No. : 9902590 Manufacturer Information : Manufacturer Name : Starcraft RV Address : 903 South Main Street P.O. Box 460 Middlebury IN 46540 Company phone : 800-945-4787 Population : Number of potentially involved : 17 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Starcraft RV Super Lite Maxx Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Jayco determined the scope from its production records. Production Dates : MAR 28, 2022 – MAR 30, 2023 VIN Range 1 : Begin : 1SABV0AK5P3RE5051 End : 1SABV0AK0P3RE5068 ✔ Not sequential Description of Defect : Description of the Defect : Starcraft RV had 17 trailers produced between 3-28-23 and 3-30-23 potentially built without a secondary means of escape. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the there is no secondary means of escape it may impair the ability to quickly exit the trailer should an adverse event occur which may increase the risk of an injury or death. Description of the Cause : Starcraft RV production may have installed a standard window instead of an emergency egress window in the slide-out over the sofa. Identification of Any Warning that can Occur : There is no warning that will precede or occur. Involved Components : Part 573 Safety Recall Report 23V-547 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Egress Window Component Description : WINDOW, 48X29 8800 BLK G20 TNT HS FEGR RDSI Component Part Number : 0269760 Supplier Identification : Component Manufacturer Name : Lippert Components Inc. Address : 3501 CR 6 East Elkhart Indiana 46514 Country : United States Chronology : May 25, 2023 an internal communication was received from our codes and standards team informing Jayco compliance that there were 17 trailers that may have been built with no secondary means of escape. Production dates beginning 03-28-2023 and ending 03-30-2023. This was noticed due to an over stock of egress windows once production was complete. June 5, 2023 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC). June 7, 2023 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC), pending an internal investigation of the incident. July 27, 2023 SSC met and voted that a safety recall was appropriate for this incident. Jayco Inc. has not received any warranty claims for this issue. Description of Remedy : Description of Remedy Program : Dealer to inspect the unit for an emergency egress window at the slide-out above the sofa. If there is no emergency egress window the dealer will replace the standard window with an emergency egress window. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco will notify affected retail owners and dealers. Jayco will file completion reports. How Remedy Component Differs from Recalled Component : Remedied component will have an emergency egress window at the slideout above the sofa. Part 573 Safety Recall Report 23V-547 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Production installed an emergency egress window over the sofa in the slide-out after 3-30-23. Recall Schedule : Description of Recall Schedule : Jayco will notify its dealers and affected retail owners. Planned Dealer Notification Date : SEP 08, 2023 – SEP 08, 2023 Planned Owner Notification Date : SEP 08, 2023 – SEP 08, 2023 * NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.