August 21, 2023 NHTSA CAMPAIGN NUMBER: 23V590000
Loose Wire Connections in Transfer Switch
Loose wire connections can overheat, increasing the risk of a fire.
NHTSA Campaign Number: 23V590
Manufacturer Aluminum Trailer Company (ATC)
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 58
Summary
Aluminum Trailer Company (ATC) is recalling certain 2022-2023 PL700 trailers. The wire connections in the transfer switch may be tightened improperly and loosen.
Remedy
Dealers will tighten the wire connections, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact ATC customer service at 1-877-441-2440 ext. 342.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Why Is a Recall Being Conducted?
The trailer specified may potentially have loose wire connections within the transfer switch which could cause friction, increasing the risk of a fire. Connections within the transfer switch must be torqued to the proper specifications, free of charge. ATC strongly recommends this service be done at an authorized service facility to ensure proper torquing is attained.
Safety of all past and present ATC trailers is our top priority.
Our records indicate that you purchased model —
model trailer; VIN; If you are still the current owner of the trailer, we need your help to make arrangements to inspect this trailer.
What You Should Do
Please contact Customer Support at The Aluminum Trailer Company by mail, P.O. Box 396 Nappanee, IN 46550; by phone (877) 441-2440, or electronic mail [email protected]. We will then make arrangements to refer you to the closest dealer to make the required repairs. We estimate the time to perform the labor required to correct the defect to be 0.25 hours. Please ask the dealer directly if you wish to know how much additional time will be needed to schedule and process your trailer.
If you have already paid to have your trailer repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement, as applicable. To learn more about what you need to do to obtain reimbursement, contact Customer Support above.
If you are a lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
The Aluminum Trailer Company
751 N. Tomahawk Trail P.O. Box 396
Nappanee, IN 46550
(877) 441-2440
August 30th, 2023
RE: IMPORTANT SAFETY NOTIFICATION – NHTSA Recall 23V590 – ATC PL700 5th Wheel
To: Dealer
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
The Aluminum Trailer Company (“ATC”) has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 – 2023 ATC PL700 5th Wheels that were manufactured by ATC from August 2022 to July 2023.
The trailer specified may potentially have loose wire connections within the transfer switch which could cause friction, increasing the risk of a fire. Connections within the transfer switch must be torqued to the proper specifications. Safety of all past and present ATC trailers is our top priority.
Owners will be notified by mail about the recall. ATC will supply the required work instructions for the repair. We estimate the time to perform the labor required to correct the defect to be 15 minutes. There is no cost to owners for this recall. ATC will reimburse any customer who incurred costs to repair the defect before our notification was sent.
Please be reminded that it is a violation of Federal law for you to sell or lease the trailers covered by this notification until this recall has been performed on these trailers. Substantial civil penalties apply to violations of this law.
Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact Customer Support at The Aluminum Trailer Company by mail, P.O. Box 396 Nappanee, IN 46550; by phone (877) 441-2440, or electronic mail [email protected].
Sincerely,
The Aluminum Trailer Company
Chronology :
We had a warranty claim of a transfer switch smoking and burnt wires. Our service department found a separate unit with loose connections in the transfer switch. This initiated an investigation. After the investigation was performed it was found that the improper tool was being used to attach the wires in the transfer switch which could result in the connections being loose. It was decided on 8/17/23 to continue with a NHTS recall to have these connections checked for proper torque.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ATC | PL700 | 2022-2023 |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-23V590-7633.PDF 215.265KB
Recall Acknowledgement
RCAK-23V590-8677.pdf 645.326KB
Part 577 Owner Notification Envelope
Manufacturer Notices(to Dealers,etc) – August 17th, 2023
Safety Bulletin
RCSB-23V590-9997.pdf 182.041KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V590-9860.pdf 280.692KB
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-590 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Aluminum Trailer Company (ATC) Submission Date : AUG 21, 2023 NHTSA Recall No. : 23V-590 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Aluminum Trailer Company (ATC) Address : 751 N Tomahawk Trail Nappanee IN 46650 Company phone : 574-773-2440 Population : Number of potentially involved : 58 Estimated percentage with defect : 20 % Vehicle Information : Vehicle 1 : 2022-2023 ATC PL700 Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The process changed when the personnel changed on a specific line in Aug. of 2022 through the end of July 2023. It was determined the other production lines were using the correct process of installation. The line produced 58 trailers in that time frame that have this component at risk Production Dates : AUG 01, 2022 – JUL 31, 2023 VIN Range 1 : Begin : 5JX3U3621PE229740 End : 5JX3U4331RF231679 ✔ Not sequential Description of Defect : Description of the Defect : It is possible the wire connections within the transfer switch could be under torqued FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the connections are under torqued and are loose the connections could cause friction which could result in a thermal event Description of the Cause : This was a result from the improper tool being used for installation not providing the proper torque Identification of Any Warning that can Occur : A burnt smell or smoke from the transfer switch Involved Components : Part 573 Safety Recall Report 23V-590 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : 50A Transfer Switch w/Reverse Polarity Component Description : 50A Transfer Switch w/Reverse Polarity Component Part Number : 0019561 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : We had a warranty claim of a transfer switch smoking and burnt wires. Our service department found a separate unit with loose connections in the transfer switch. This initiated an investigation. After the investigation was performed it was found that the improper tool was being used to attach the wires in the transfer switch which could result in the connections being loose. It was decided on 8/17/23 to continue with a NHTS recall to have these connections checked for proper torque. Description of Remedy : Description of Remedy Program : ATC will supply work instructions and any parts applicable to any damaged components if needed. Work instructions will be sent to the dealers and retail customers. The repair facility will be allotted 15 minutes for the torque check procedure and will be reimbursed accordingly. If a customer or dealer has incurred any costs related to this defect prior to the notification those costs will be reimbursed. How Remedy Component Differs from Recalled Component : Once the torque is checked and torque specifications are acquired the connections would be tight and not be at risk of causing friction to heat up. Identify How/When Recall Condition was Corrected in Production : When this risk was found all trailers on premises were checked and torqued if needed. The process on line was immediately rectified and proper tools were initiated in the on line operation and followed up with QC. Recall Schedule : Description of Recall Schedule : Recall notification will begin on 8/28/23 and be completed on 8/30/23. Part 573 Safety Recall Report 23V-590 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Owners will be notified via first class mail. Dealers will be notified via email with return receipts Planned Dealer Notification Date : AUG 28, 2023 – AUG 30, 2023 Planned Owner Notification Date : AUG 28, 2023 – AUG 30, 2023 * NR – Not Reported
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The Aluminum Trailer Company 751 N. Tomahawk Trail P.O. Box 396 Nappanee, IN 46550 (877) 441-2440 August 30th, 2023 RE: IMPORTANT SAFETY RECALL This notice applies to your vehicle, VIN The Aluminum Trailer Company 23V590 Dear: John Doe This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The Aluminum Trailer Company (“ATC”) has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 – 2023 ATC PL700 5th Wheels that were manufactured by ATC from August 2022 to July 2023. ! Important ! • Your ATC PL700 5th wheel is being recalled. • You should contact the dealer you made your purchase from or contact ATC to find a qualified service facility near you. Why Is a Recall Being Conducted? The trailer specified may potentially have loose wire connections within the transfer switch which could cause friction, increasing the risk of a fire. Connections within the transfer switch must be torqued to the proper specifications, free of charge. ATC strongly recommends this service be done at an authorized service facility to ensure proper torquing is attained. Safety of all past and present ATC trailers is our top priority. Our records indicate that you purchased model — model trailer; VIN; If you are still the current owner of the trailer, we need your help to make arrangements to inspect this trailer. What You Should Do Please contact Customer Support at The Aluminum Trailer Company by mail, P.O. Box 396 Nappanee, IN 46550; by phone (877) 441-2440, or electronic mail [email protected]. We will then make arrangements to refer you to the closest dealer to make the required repairs. We estimate the time to perform the labor required to correct the defect to be 0.25 hours. Please ask the dealer directly if you wish to know how much additional time will be needed to schedule and process your trailer. If you have already paid to have your trailer repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement, as applicable. To learn more about what you need to do to obtain reimbursement, contact Customer Support above. If you are a lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. What if you no longer own the trailer If you have sold or traded your trailer, please let us know by contacting customer support by phone (877) 441-2440 or electronic mail [email protected] or via the link on atctrailers.com website. After contacting the ATC customer support number, if you still are not able to have the safety defect remedied without charge and within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1–888–327–4236 (TTY: 1–800–424–9153); or go to http://www.safercar.gov, if you believe that ATC has failed or is unable to remedy the defect or noncompliance without charge. We take great pride in the quality and safety of our products. Your participation in this process helps us achieve our goal of continuing to provide our customers with many more years of safe travel trailer use. We are sorry for this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. Sincerely, The Aluminum Trailer Company
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The Aluminum Trailer Company 751 N. Tomahawk Trail P.O. Box 396 Nappanee, IN 46550 (877) 441-2440 August 17th, 2023 RE: IMPORTANT SAFETY NOTIFICATION – To: All Dealers This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The Aluminum Trailer Company (“ATC”) has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 – 2023 ATC PL700 5th Wheels that were manufactured by ATC from August 2022 to July 2023. The trailer specified may potentially have loose wire connections within the transfer switch which could cause friction leading to a thermal event. Connections within the transfer switch must be torqued to the proper specifications. Safety of all past and present ATC trailers is our top priority. Owners will be notified by mail about the recall. ATC will supply the required work instructions for the repair. We estimate the time to perform the labor required to correct the defect to be 15 minutes. There is no cost to owners for this recall. ATC will reimburse any customer who incurred costs to repair the defect before our notification was sent. Please be reminded that it is a violation of Federal law for you to sell or lease the trailers covered by this notification until this recall has been performed on these trailers. Substantial civil penalties apply to violations of this law. Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact Customer Support at The Aluminum Trailer Company by mail, P.O. Box 396 Nappanee, IN 46550; by phone (877) 441-2440, or electronic mail [email protected]. Sincerely, The Aluminum Trailer Company
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The Aluminum Trailer Company 751 N. Tomahawk Trail P.O. Box 396 Nappanee, IN 46550 (877) 441-2440 August 30th, 2023 RE: IMPORTANT SAFETY NOTIFICATION – NHTSA Recall 23V590 – ATC PL700 5th Wheel To: Dealer This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The Aluminum Trailer Company (“ATC”) has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 – 2023 ATC PL700 5th Wheels that were manufactured by ATC from August 2022 to July 2023. The trailer specified may potentially have loose wire connections within the transfer switch which could cause friction, increasing the risk of a fire. Connections within the transfer switch must be torqued to the proper specifications. Safety of all past and present ATC trailers is our top priority. Owners will be notified by mail about the recall. ATC will supply the required work instructions for the repair. We estimate the time to perform the labor required to correct the defect to be 15 minutes. There is no cost to owners for this recall. ATC will reimburse any customer who incurred costs to repair the defect before our notification was sent. Please be reminded that it is a violation of Federal law for you to sell or lease the trailers covered by this notification until this recall has been performed on these trailers. Substantial civil penalties apply to violations of this law. Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact Customer Support at The Aluminum Trailer Company by mail, P.O. Box 396 Nappanee, IN 46550; by phone (877) 441-2440, or electronic mail [email protected]. Sincerely, The Aluminum Trailer Company
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