500-1672 – Aluminum Siding May Detach – 2022 East to West Della Terra & Silver Lake Travel Trailers

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-612 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 01, 2023 NHTSA Recall No. : 23V-612 Manufacturer Recall No. : 500-1672 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 2,994 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Forest River Inc. East to West Della Terra Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by reviewing warranty claims of siding. This information indicated an increase in claims from August 2021 through April 2022. 2022 DELLA TERRA DET200RD 194 2022 DELLA TERRA DET230RB 256 2022 DELLA TERRA DET250BH 375 2022 DELLA TERRA DET261RB 352 2022 DELLA TERRA DET271BH 355 2022 DELLA TERRA DET291BH 75 2022 DELLA TERRA DET291RK 33 2022 DELLA TERRA DET292MK 79 2022 DELLA TERRA DET312BH 135 2022 DELLA TERRA DET323QB 25 Grand Total 1,879 Production Dates : AUG 03, 2021 – APR 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-612 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Forest River Inc. East to West Silver Lake Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by reviewing warranty claims of siding. This information indicated an increase in claims from August 2021 through April 2022. 2022 SILVER LAKE SKT20KRD 195 2022 SILVER LAKE SKT25KRB 120 2022 SILVER LAKE SKT26KRB 90 2022 SILVER LAKE SKT27K2D 195 2022 SILVER LAKE SKT27KNS 245 2022 SILVER LAKE SKT29K2S 65 2022 SILVER LAKE SKT29KBH 85 2022 SILVER LAKE SKT31K3S 50 2022 SILVER LAKE SKT31KBH 70 Grand Total 1,115 Production Dates : AUG 03, 2021 – APR 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The sidewall extrusion may not be properly installed and not properly covering the leading edge of the sidewall metal. During this time frame there were two pieces of foam sealant on the extrusion, making it difficult to install consistently. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The sidewall metal may detach from the vehicle which may lead to property damage or injury. Description of the Cause : Siding may become loose or detach from the vehicle due to the manufacturing plant applying inconsistent pressure to the side wall extrusion. If an installer did not apply the appropriate side pressure to the extrusion, the extrusion may not cover the front edge of the side wall metal. Identification of Any Warning that can Occur : An operator may notice the siding loosening prior to complete detachment. Involved Components : Part 573 Safety Recall Report 23V-612 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Siding, Aluminum Component Description : Siding, Aluminum Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On April 10, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) received VOQ: 11515118 from NHTSA. OCC provided the manufacturing plant with a copy of the VOQ. On June 27, 2023, OCC received an inquiry from NHTSA regarding the same VOQ. OCC was asked if there had been any other similar failures. OCC opened a research item into the concern. On July 18, 2023, OCC communicated with NHTSA that OCC was still reviewing data. Between dates July 19, 2023, through August 3, 2023, OCC shared initial information with NHTSA, however OCC’s research was incomplete. On August 28, 2023, OCC met with the manufacturing plant to review data. On September 1, 2023, Forest Rivers Corporate Recall Committee voted to recall. Part 573 Safety Recall Report 23V-612 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy. An inspection will be performed to determine if the sidewall metal is showing signs of detachment, if so, the metal will be replaced. What is the Forest River Customer Service Phone Number? (574) 264-6664 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: East to West Forest River, Inc. Attn: WARRANTY MANAGER 3000 County Rd 6 East Elkhart, IN How Remedy Component Differs from Recalled Component : Siding, Aluminum The sidewall metal will now be secured properly. Identify How/When Recall Condition was Corrected in Production : The concern appears to have been remedied in April 2022 when the manufacturing plant began consistently installing the extrusion which covers the side wall front edge. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : OCT 11, 2023 – OCT 11, 2023 Planned Owner Notification Date : OCT 11, 2023 – OCT 11, 2023 * NR – Not Reported

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Page 1 of 1 RECALL 23V612 / 2023-491 REMEDY INSTRUCTIONS Make(s): DELLA TERRA & SILVER LAKE Model(s): MANY, SEE BELOW Model Year(s): 2022 Concern: The front sidewall extrusion may not cover the sidewall metal adequately. This condition may allow wind to get under the sidewall metal which may lead to loosing or dislodging metal. Repair Code: RC-089-01-00-004405 Allotted Time: 4.00 HRS. Inspection Code: RC-089-05-00-004404 Allotted Time: .10 HRS. Photo(s) Required: YES, PRE-REMEDY Prior Authorization Required: YES Part(s) Kit Number: F100064468 Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN 2022 – DELLA TERRA: DET200RD, DET230RB, DET250BH, DET261RB, DET271BH, DET291BH, DET291RK, DET292MK, DET312BH & DET323QB CERTAIN 2022 – SILVER LAKE: SKT20KRD, SKT25KRB, SKT26KRB, SKT27K2D, SKT27KNS, SKT29K2S, SKT29KBH, SKT31K3 & SKT31KBH INSPECTION: STEP 1: CHECK CURB AND ROAD SIDEWALL METAL FOR SIGNS OF DETACHMENT; • LOOK AT THE SIDEWALL METAL TO CHECK IF IT IS NOT UNDER THE FRONT EXTRUSION; • IF THE CONDITION(S) ARE NOT PRESENT, CLAIM THE INSPECTION ONLY; • IF THE CONDITION(S) ARE PRESENT, PHOTOGRAPH FAILURE LOCATION(S) AND SUBMIT AND ORDER METAL. REMEDY: STEP 1: CUT THE SILICON SEALANT ALONG THE FRONT WALL/SIDEWALL EXTRUSION; STEP 2: REMOVE FRONT WALL EXTRUSION; • KEEP ALL FASTENERS AND EXTRUSION FOR RE-USE; • REMOVE FOAM SEAL ON THAT APPLIES TO THE SIDEWALL METAL SIDING; • BE SURE TO LEAVE THE FOAM SEAL THAT IS UNDER THE SCREW TRACK OF THE EXTRUSION; STEP 3: REMOVE AFFECTED SIDEWALL METAL PIECES; STEP 4: ENSURE TO ENGAGE THE “S LOCK” ON THE METAL; WARNING: FAILURE TO ENSURE COMPLETE ENGAGEMENT OF THE “S LOCK” MAY ALLOW WATER INGRESS. ANY DAMAGE(S) TO THE VEHICLE AS A RESULT MAY NOT BE COVERED. STEP 5: ENSURE TO SECURE THE SIDEWALL METAL SECURELY TO THE VEHICLE; STEP 6: ROUTE/CUT OFF THE METAL USING THE FRONT WALL AS A TEMPLATE; STEP 7: ROUTE/CUT THE SIDEWALL METAL FLUSH WITH THE FRONT WALL PROFILE; WARNING: DO NOT DAMAGE THE FRONT WALL METAL/SKIN. DAMAGE TO THE FRONT WALL METAL/SKIN MAY NOT BE COVERED. STEP 8: REINSTALL FRONT EXTRUSION; • APPLY BUTYL TAPE TO THE LEG OF THE EXTRUSION THAT MATES TO THE SIDEWALL METAL; • BEGIN AT THE TOP/ROOF-LINE OF THE VEHICLE AND FILL THE PRIOR SCREW HOLES WITH SILICONE; • FRONT TOP/ROOF-LINE OF THE VEHICLE, REINSTALL THE FRONT EXTRUSION USING THE PRIOR SCREW HOLES THAT ARE NOW FILLED WITH SILICONE (ENSURE SILICONE IS STILL PLIABLE); STEP 9: CAP SEAL THE EXTRUSION ON THE FRONT WALL AND SIDEWALL; STEP 10: REINSERT THE PLASTIC SCREW COVER (IF PRESENT); STEP 11: CLAIM REPAIR CODE.

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IMPORTANT SAFETY RECALL Page 1 of 2 September 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2022 East to West Della Terra and Silver Lake Travel Trailer recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 08/03/2021 through 04/29/2022. WHAT IS THE DEFECT? The front sidewall extrusion may not cover the sidewall metal adequately. This condition may allow wind to get under the sidewall metal which may lead to loosing or dislodging metal. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the sidewall metal becomes loose or dislodges this may increase the risk of property damage or injury. SERVICE PROCEDURE: Remedy Instructions can be found on Dealer Connect. WHAT IS THE PART NUMBER OF THE REMEDY KIT? F100064468 Prior Authorization is required for both Inspection and Remedy. Pictures are required for the inspection; Pictures are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V612 2023-491 RC-089-05-00-004404 INSPECTION ONLY .10 HRS 23V612 2023-491 RC-089-01-00-004405 INSPECTION AND PERFORM REMEDY 4.0 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 264-6664 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT PO Box 30 MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V612 CANADA RECALL: 2023-491 FR ID: 500-1672 <> <

> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 The Recall shall be considered the utmost priority to remedy the 2022 East to West Della Terra and Silver Lake Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2022 East to West Della Terra and Silver Lake Travel Trailer listed under this Recall. If your dealership has already performed the remedy to 2022 East to West Della Terra and Silver Lake Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2022 East to West Della Terra and Silver Lake Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-612 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 12, 2023 NHTSA Recall No. : 23V-612 Manufacturer Recall No. : 500-1672 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 2,994 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Forest River Inc. East to West Della Terra Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by reviewing warranty claims of siding. This information indicated an increase in claims from August 2021 through April 2022. 2022 DELLA TERRA DET200RD 194 2022 DELLA TERRA DET230RB 256 2022 DELLA TERRA DET250BH 375 2022 DELLA TERRA DET261RB 352 2022 DELLA TERRA DET271BH 355 2022 DELLA TERRA DET291BH 75 2022 DELLA TERRA DET291RK 33 2022 DELLA TERRA DET292MK 79 2022 DELLA TERRA DET312BH 135 2022 DELLA TERRA DET323QB 25 Grand Total 1,879 Production Dates : AUG 03, 2021 – APR 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-612 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Forest River Inc. East to West Silver Lake Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by reviewing warranty claims of siding. This information indicated an increase in claims from August 2021 through April 2022. 2022 SILVER LAKE SKT20KRD 195 2022 SILVER LAKE SKT25KRB 120 2022 SILVER LAKE SKT26KRB 90 2022 SILVER LAKE SKT27K2D 195 2022 SILVER LAKE SKT27KNS 245 2022 SILVER LAKE SKT29K2S 65 2022 SILVER LAKE SKT29KBH 85 2022 SILVER LAKE SKT31K3S 50 2022 SILVER LAKE SKT31KBH 70 Grand Total 1,115 Production Dates : AUG 03, 2021 – APR 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The sidewall extrusion may not be properly installed and not properly covering the leading edge of the sidewall metal. During this time frame there were two pieces of foam sealant on the extrusion, making it difficult to install consistently. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The sidewall metal may detach from the vehicle which may lead to property damage or injury. Description of the Cause : Siding may become loose or detach from the vehicle due to the manufacturing plant applying inconsistent pressure to the side wall extrusion. If an installer did not apply the appropriate side pressure to the extrusion, the extrusion may not cover the front edge of the side wall metal. Identification of Any Warning that can Occur : An operator may notice the siding loosening prior to complete detachment. Involved Components : Part 573 Safety Recall Report 23V-612 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Siding, Aluminum Component Description : Siding, Aluminum Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On April 10, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) received VOQ: 11515118 from NHTSA. OCC provided the manufacturing plant with a copy of the VOQ. On June 27, 2023, OCC received an inquiry from NHTSA regarding the same VOQ. OCC was asked if there had been any other similar failures. OCC opened a research item into the concern. On July 18, 2023, OCC communicated with NHTSA that OCC was still reviewing data. Between dates July 19, 2023, through August 3, 2023, OCC shared initial information with NHTSA, however OCC’s research was incomplete. On August 28, 2023, OCC met with the manufacturing plant to review data. On September 1, 2023, Forest Rivers Corporate Recall Committee voted to recall. A-1 On September 12, 2023, Forest River filed and amendment to include the number of claims received. Between August 2021 and April of 2022, 46 claims were received. Part 573 Safety Recall Report 23V-612 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy. An inspection will be performed to determine if the sidewall metal is showing signs of detachment, if so, the metal will be replaced. What is the Forest River Customer Service Phone Number? (574) 264-6664 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: East to West Forest River, Inc. Attn: WARRANTY MANAGER 3000 County Rd 6 East Elkhart, IN How Remedy Component Differs from Recalled Component : Siding, Aluminum The sidewall metal will now be secured properly. Identify How/When Recall Condition was Corrected in Production : The concern appears to have been remedied in April 2022 when the manufacturing plant began consistently installing the extrusion which covers the side wall front edge. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : OCT 11, 2023 – OCT 11, 2023 Planned Owner Notification Date : OCT 11, 2023 – OCT 11, 2023 * NR – Not Reported**************************************************************************************************************

 

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