400-1677 – Overcharged Battery May Cause Fire – 2024 Forest River Palomino Hardside & Softside Truck Campers

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Page 1 of 1 RECALL 23V638 / 2023-513 REMEDY INSTRUCTIONS Make(s): HARDSIDE & SOFTSIDE Model(s): MANY, SEE BELOW Model Year(s): 2024 Concern: The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. Repair Code: RC-003-09-00-004409 Allotted Time: .25 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES, POST REMEDY Prior Authorization Required: YES Part(s) Kit Number: N/A Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN 2024 HARDSIDE: HRHS-690, HRHS-750, HRHS-8801, HRHS-2901, HRHS-2910 & HRHS-2912 CERTAIN 2024 SOFTSIDE: SZSS-500, SZSS-550, SZSS-1240 & SZSS-1251 STEP 1: ACCESS THE 7-WAY BARGMEN PLUG WIRING; • THIS WILL BE LOCATED ON THE DRIVERS SIDE FRONT WALL ON ALL TRUCK CAMPER MODELS; • ACCESS WILL NEED TO BE GAINED THROUGH USE OF REMOVING AN ACCESS PANEL(S)/DOOR/FALSE PANEL; STEP 2: LOCATE THE BLACK 7-WAY BARGMEN WIRE THAT IS CONNECTED TO A RED WIRE WITH A WAGO CONNECTOR STEP 3: REMOVE THE WAGO CONNECTOR AND DISCARD; • INSTALL AND CRIMP A BELL CAP ONTO THE RED WIRE • INSTALL AND CRIMP A BELL CAP ONTO THE BLACK WIRE • ENSURE BOTH BELL CAPS ARE INSTALLED SECURELY STEP 4: CLEAN AREA(S); STEP 5: REINSTALL THE ACCESS PANEL(S)/DOOR/FALSE PANEL – IF ANY REMOVED; STEP 6: CLAIM REPAIR CODE.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-638 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 15, 2023 NHTSA Recall No. : 23V-638 Manufacturer Recall No. : 400-1677 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 34 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Palomino Hardside and Softside Truck Campers Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The scope was determined using production records of when the manufacturing plant began installing lithium batteries, up until manufacturing remedied the concern the week of September 13, 2023. These are non-motorized – slide-in campers that mount in cargo area of a vehicle. 2024 HARDSIDE HRHS-2901 2 2024 HARDSIDE HRHS-2910 1 2024 HARDSIDE HRHS-2912 1 2024 HARDSIDE HRHS-690 1 2024 HARDSIDE HRHS-750 3 2024 HARDSIDE HRHS-8801 3 2024 SOFTSIDE SZSS-1240 2 2024 SOFTSIDE SZSS-1251 5 2024 SOFTSIDE SZSS-500 6 2024 SOFTSIDE SZSS-550 10 Grand Total 34 Production Dates : AUG 10, 2023 – AUG 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. Part 573 Safety Recall Report 23V-638 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A direct feed without a battery management system (“BMS”) may allow over charging of the battery(s). This condition may result in an electrical fire, causing property damage or personal injury. Description of the Cause : Manufacturing had been used to routing charge line wiring for wet cell batteries in all truck campers. When manufacturing switched to installing lithium batteries, a 12V DC charge line was not needed anymore, and it was not communicated clearly to the electrician. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 12V Wiring Component Description : 12V Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 11, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was contacted by the manufacturing division of a concern that was stated that they wished to have a wire removed from a circuit. OCC opened a research item. On September 13, 2023, OCC was able to determine the concern further with the manufacturing plant and identify the vehicles involved. On September 15, 2023, Forest River’s Corporate Recall Committee voted to recall. All Vehicles are located at Dealers, there will not be an Owner Notification for this recall. Part 573 Safety Recall Report 23V-638 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. The charge line will be disconnected and bell caps will be installed. What is the Forest River Customer Service Phone Number? (269) 432-3271 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Palomino Forest River, Inc. Attn: WARRANTY MANAGER 1047 E M-86 Colon, MI 49040-0802 How Remedy Component Differs from Recalled Component : Affected Component – 12V Wiring Replacement Component – 12V Wiring Bell Cap The charge line will now be removed. Identify How/When Recall Condition was Corrected in Production : Manufacturing corrected this condition in production the week of September 13, 2023, by removing the charge line wire. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : OCT 25, 2023 – OCT 25, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported

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IMPORTANT SAFETY RECALL Page 1 of 2 September 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2024 Palomino Hardside and Softside Truck Campers. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 8/10/2023 through 8/30/2023. DEFECT/NONCOMPLIANCE: The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. EVALUATION OF RISK: A direct feed without a battery management system (“BMS”) may allow over charging of the battery(s). This condition may result in an electrical fire, causing property damage or personal injury. SERVICE PROCEDURE: Remedy Instructions can be found on Dealer Connect DEALER REPAIR CODES: Dealer Connect Prior Authorization and Pictures are required for the remedy after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V638 2023-513 RC-003-09-00-004409 PERFORM REMEDY .25 HRS. HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (269) 432-3271 The Recall shall be considered the utmost priority to remedy the 2024 Palomino Hardside and Softside Truck Campers in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Palomino Hardside and Softside Truck Campers listed under this Recall. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT PO Box 30 MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V638 CANADA RECALL: 2023-513 FR ID: 400-1677 <> <

> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 If your dealership has already performed the remedy to 2024 Palomino Hardside and Softside Truck Campers, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Palomino Hardside and Softside Truck Campers in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-638 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 25, 2023 NHTSA Recall No. : 23V-638 Manufacturer Recall No. : 400-1677 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 39 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Palomino Hardside and Softside Truck Campers Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The scope was determined using production records of when the manufacturing plant began installing lithium batteries, up until manufacturing remedied the concern the week of September 13, 2023. These are non-motorized – slide-in campers that mount in cargo area of a vehicle. 2024 HARDSIDE HRHS-2901 2 2024 HARDSIDE HRHS-2910 1 2024 HARDSIDE HRHS-2912 1 2024 HARDSIDE HRHS-690 1 2024 HARDSIDE HRHS-750 4 2024 HARDSIDE HRHS-8801 3 2024 SOFTSIDE SZSS-1240 3 2024 SOFTSIDE SZSS-1251 5 2024 SOFTSIDE SZSS-500 6 2024 SOFTSIDE SZSS-550 10 Grand Total 36 Production Dates : AUG 10, 2023 – AUG 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-638 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2024-2024 Forest River Inc. Palomino Real-Lite Truck Campers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using production records of when the manufacturing plant began installing lithium batteries, up until manufacturing remedied the concern the week of September 13, 2023. These are non-motorized – slide-in campers that mount in cargo area of a vehicle. 2024 REAL-LITE RCSS-1600 1 2024 REAL-LITE RCSS-1604 2 Grand Total 3 Production Dates : AUG 10, 2023 – SEP 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A direct feed without a battery management system (“BMS”) may allow over charging of the battery(s). This condition may result in an electrical fire, causing property damage or personal injury. Description of the Cause : Manufacturing had been used to routing charge line wiring for wet cell batteries in all truck campers. When manufacturing switched to installing lithium batteries, a 12V DC charge line was not needed anymore, and it was not communicated clearly to the electrician. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 12V Wiring Component Description : 12V Wiring Component Part Number : N/A Part 573 Safety Recall Report 23V-638 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 11, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was contacted by the manufacturing division of a concern that was stated that they wished to have a wire removed from a circuit. OCC opened a research item. On September 13, 2023, OCC was able to determine the concern further with the manufacturing plant and identify the vehicles involved. On September 15, 2023, Forest River’s Corporate Recall Committee voted to recall. All Vehicles are located at Dealers, there will not be an Owner Notification for this recall. On September 20, 2023, OCC was made aware by the manufacturing plant that a small number of truck campers shipped prior to receiving the remedy. The scope of the recall is therefore being expanded to include those units. There are still no retail owned units, all units are isolated at dealers. The scope is now 39 US vehicles and 4 Canada Vehicles. 573, NoD, Dealer Letters and Remedy Instructions are updated to reflect the new Make Real-Lite Truck Campers. Part 573 Safety Recall Report 23V-638 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. The charge line will be disconnected and bell caps will be installed. What is the Forest River Customer Service Phone Number? (269) 432-3271 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Palomino Forest River, Inc. Attn: WARRANTY MANAGER 1047 E M-86 Colon, MI 49040-0802 How Remedy Component Differs from Recalled Component : Affected Component – 12V Wiring Replacement Component – 12V Wiring Bell Cap The charge line will now be removed. Identify How/When Recall Condition was Corrected in Production : Manufacturing corrected this condition in production the week of September 13, 2023, by removing the charge line wire. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : OCT 25, 2023 – OCT 25, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported

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