Incorrect Gauge Wire May Melt – 2023-2024 Forest River Sandstorm, Stealth, & 2024 Shockwave Travel Trailers

November 3, 2023 NHTSA CAMPAIGN NUMBER: 23V739000

Incorrect Gauge Wire May Melt

A melted wire may cause a short circuit, increasing the risk of a fire.

 

NHTSA Campaign Number: 23V739

Manufacturer Forest RivereBay logo, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 24

 

Summary

Forest RivereBay logo, Inc. (Forest RivereBay logo) is recalling certain 2023-2024 Sandstorm, Stealth, and 2024 Shockwave travel trailers. The wire routed from the 50AMP inlet to the transfer switch in the distribution panel is the incorrect gauge, which may cause the wire to melt.

 

Remedy

Dealers will replace the incorrect 10-gauge wire with a 6-gauge wire, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Forest RivereBay logo Customer Service at 1-951-357-2327. Forest RivereBay logo’s number for this recall is 67-1700.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest RivereBay logo has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023-2024 Sandstorm, Stealth, and 2024 Shockwave Toy Hauler Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT?

An incorrect wire gauge was routed from the 50AMP inlet to a transfer switch then to the distribution panel.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

The incorrect gauge wire could potently melt; causing a short which could potentially lead to a fire, property damage and/or personal injury.

 

WHAT IS FOREST RIVEReBay logo AND OUR DEALERSHIPS GOING TO DO?

Forest RivereBay logo is notifying dealerships of the recall. You may have the recall corrected at any Forest RivereBay logo dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest RivereBay logo completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The incorrect 10-gauge wire will be replaced with the correct 6-gauge wire. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest RivereBay logo of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 3.5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Plant #19 California
Forest RivereBay logo, Inc
Attn: Warranty Manager
255 South Pepper Ave
Rialto, CA 92376

 


RECALL 23V739 REMEDY INSTRUCTIONS

Make(s): MANY, SEE BELOW
Model(s): MANY, SEE BELOW
Model Year(s): 2023 – 2024
Repair Code: RC-003-01-00-004436
Allotted Time: 3.50 HRS.
Inspection Code: N/A
Allotted Time: N/A
Concern:
An incorrect wire gauge may have been
routed from the 50AMP inlet to a transfer
switch then to the distribution panel.
Photo(s) Required: YES
Prior Authorization Required: YES
Part(s) Kit Number: F100482570
Part(s) Return: N/A

 

Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

CERTAIN: 2023 – 2024 SANDSTORM TOY HAULER – SCTFK2600-CA-67 & SCT2600SRT-CA-67
CERTAIN: 2023 – 2024 STEALTH – SFTKB2600-CA-67 & SFT2600SLT-CA-67
CERTAIN: 2024 – SHOCKWAVE – SHT2600RLT-CA-67

 

TOOL LIST:
CORDLESS SCREW GUN/DRILL
SQUARE TIP (#S2)
PHILLIP TIP
3/8” NUT DRIVE SOCKET
FLAT BLADE SCREW DRIVER
1 ¼” HOLE SAW
UTILITY KNIFE
WIRE STRIPPERS
WIRE CRIMPERS
TAPE MEASURE

 

RECALL PARTS KIT – F100482570
(1) RECALL INSTRUCTION REPAIR PROCEDURE
(1) NO# 1 – PRE-ASSEMBLED 24 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT (FIG 4)
(1) NO# 2 – PRE-ASSEMBLED 18 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT (FIG 4)
(14) CABLE CLAMPS 3/4”
(14) SELF-TAPPING SCREWS 1/4” X 1” – 3/8” HEAD
(3) 4”X4” METAL JUNCTION BOX WITH INSTALLED ROMEX SNAP CLAMPS – 3 EA.
(12) 10 GA. WIRE BELL CAPS

ADDITIONAL SHOP SUPPLIES:
SPRAY FOAM SEALANT- BLACK
ELECTRICAL TAPE

 

STEP 1: LOCATE AND REMOVE THE EXTERIOR 110 VOLT SHORE POWER INLET AT ROADSIDE SIDEWALL BY REMOVING ALL 4 SCREWS.

  • INSPECT THE WIRE FROM THE UNINSTALLED INLET IN STEP 1 VERIFING THAT IT IS 10/3 ORANGE JACKETED ROMEX – THIS IS THE INCORRECT WIRE.
  • DISCONNECT ALL (4) WIRES PLACE AND THE SHORE POWER INLET ASIDE AS IT WILL BE REINSTALLED LATER. (FIG 1).

 

STEP 2: PROCEED TO THE FRONT BEDROOM. LIFT UP BED PLATFORM AND LOCATE POWER INVERTER CABINET AND REMOVE THE ACCESS PANEL LOCATED ON THE SIDE OF THE BOX CLOSEST TO THE FRONT WALL OF THE UNIT TO GAIN ACCESS TO 110 VOLT POWER TRANSFER SWITCH. (FIG 2)

 

STEP 3: DISCONNECT BOTH 10/3 ORANGE JACKETED ROMEX WIRES FROM THE TERMINALS AND PULL THE WIRES OUT OF THE POWER TRANSFER SWITCH BOX. (FIG 3)

 

STEP 4: LOCATE THE POWER DISTRIBUTION PANEL FOR THE UNIT NEAR THE SLIDE OUT ON THE ADJACENT BATHROOM WALL AND REMOVE THE SCREWS HOLDING IT IN PLACE.

  • INSPECT THE ROMEX WIRE COMING INTO THE DISTRIBUTION PANEL VERIFYING THAT IT IS 10/3 ORANGE JACKETED ROMEX- THIS IS THE INCORRECT WIRE.
  • REMOVE THE 50 AMP BREAKERS AND DISCONNECT THE INCORRECT WIRES.

 

STEP 5: INSTALL (1 EA.) SUPPLIED 4”X 4” METAL JUNCTION BOX IN THE AREA OF THE INCORRECT 10/3 ORANGE JACKETED ROMEX AND SECURE WHERE PRACTICAL.

  • ROUTE THE INCORRECT WIRES THROUGH THE SNAP IN CONNECTORS IN THE SUPPLIED METAL JUNCTION BOX AND TERMINATE THEM USING THE SUPPLIED 10 GA WIRE BELL CAPS TAPING OFF THE CAPS USING ELECTRICAL TAPE.
  • INSTALL THE SUPPLIED 4” X 4” JUNCTION BOX COVER WITH LABEL (FACING UPWARDS) STATING “INACTIVE CIRCUIT”.
    • THIS STEP IS TO BE REPEATED AT EACH LOCATION CONTAINING THE INCORRECT 10/3 ORANGE JACKETED ROMEX.
    • (NOTE ONE OF THE SUPPLIED JUNCTION BOXES WILL HAVE (2) SNAP IN CONNECTORS, THIS BOX IS TO BE USED TO TERMINATE THE WIRES AT THE POWER TRANSFER SWITCH. IN ORDER TO ACCESS THE INCORRECT WIRE COMING FROM THE SHORE POWER INLET IT IS BEST TO REMOVE THE LOWER DRAWER IN THE GALLEY CABINET FOR CLEAR ACCESS.)
  • IN THE NEXT STEPS YOU WILL BEGIN ROUTING THE SUPPLIED REPLACEMENT (FIG 4) (ASSEMBLY 1) 24 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT WIRE FROM SIDEWALL SHORE POWER INLET TO THE POWER TRANSFER SWITCH TO THE POWER DISTRIBUTION PANEL.

 

STEP 6: BEGINNING IN THE GALLEY CABINET AREA LOCATE A SPACE ON THE FLOOR AWAY FROM THE PATH OF THE DRAWER FOR THE ROUTING OF THE 6/3 BLACK JACKETED ROMEX.

  • USE A 1 1/4” HOLE SAW TO CREATE THE HOLE OPENING FOR THE FLEXIBLE CONDUIT TO BE ROUTED ON THE OUTSIDE OF THE I-BEAM MAIN RAIL.
  • REPEAT THIS STEP AT UNDERSIDE OF THE FRONT BED WHERE THE POWER TRANSFER SWITCH IS LOCATED AND AT THE POWER DISTRIBUTION PANEL. BE SURE TO PLACE THE HOLE AT THE POWER DISTRIBUTION PANEL SO THAT THE FLEXIBLE CONDUIT CAN BE ROUTED ON THE OUTSIDE OF THE I-BEAM MAIN RAIL.
  • TAKE PRECAUTIONARY MEASUREMENTS TO INSPECT INTERIOR AND EXTERIOR FOR ANY OBSTRUCTIONS PRIOR TO PLACING 1 1/4” OPENING THROUGH FLOOR.

 

STEP 7: ROUTE ONE END OF THE PRE-ASSEMBLED FLEXIBLE CONDUITS (ASSEMBLY 1) ON THE OUTSIDE OF THE I-BEAM MAIN RAIL AND INSERT THROUGH THE FLOOR EXPOSEING THE FLEXIBLE CONDUIT BY A MINIMUM OF 2” AND TERMINATE THE 6/3 BLACK JACKETED ROMEX INTO THE PREVIOUSLY REMOVED SHORE POWER INLET.

  • BE SURE TO LEAVE ENOUGH WIRE TO CREATE THE REQUIRED 6” SERVICE LOOP BEHIND THE POWER INLET AFTER INSTALL.

 

STEP 8: SECURE THE FLEXIBLE CONDUIT TO THE I-BEAM MAIN RAIL USING THE INCLUDED RUBBER COATED CLAMPS AT NO MORE THAN 48” INTERVALS UNTIL THE CONDUIT IS NEARING THE HOLE CREATED FOR THE POWER TRANSFER SWITCH.

  • ROUTE THE END OF THE CONDUIT INTO THE HOLE THROUGH THE FLOOR EXPOSING THE FLEXIBLE CONDUIT BY A MINIMUM OF 2″ AND TERMINATE THE END OF THE 6/3 BLACK JACKETED ROMEX INTO THE SHORE POWER SIDE OF THE POWER TRANSFER SWITCH.

 

STEP 9: ROUTE ONE END OF THE PRE-ASSEMBLED CONDUIT (FIG 4) (ASSEMBLY #2) THROUGH THE SECOND HOLE NEARING THE POWER TRANSFER SWITCH EXPOSING A MINIMUM OF 2” OF THE FLEXIBLE CONDUIT AND TERMINATE THE 6/3 BLACK JACKETED ROMEX INTO THE OUTLET POWER TO 110 VOLT POWER CIRCUIT PANEL.

 

STEP 10: BEGIN SECURING THE FLEXIBLE CONDUIT (ASSEMBLY #2) NO MORE THAN 48” INTERVALS ON THE OUTSIDE OF THE I-BEAM MAIN RAIL UNTIL THE CONDUIT IS NEARING THE HOLE CREATED FOR THE POWER DISTRIBUTION PANEL.

  • ROUTE THE END OF THE CONDUIT THROUGH THE HOLE IN THE FLOOR EXPOSING A MINIMUM OF 2”.
  • TERMINATE THE 6/3 BLACK JACKETED ROMEX TO 50-AMP BREAKER ON THE POWER DISTRIBUTION PANEL AND RE-INSTALL BREAKERS.
  • ONCE COMPLETE RE-INSTALL THE POWER DISTRIBUTION PANEL.

 

STEP 11: SEAL ALL OPENINGS IN EXTERIOR FLOOR OPENINGS FROM BOTTOM SIDE OF FLOOR WITH BLACK SEALANT FOAM, CHECK ALL CONDUIT CLAMPS FOR PROPER SECUREMENT AND REINSTALL GALLEY DRAWER BACK IN PLACE.

 

STEP 12: PERFORM AN ELECTRICAL CHECK TO ENSURE 110-VOLT POWER IS AVAILABLE TO TRAVEL TRAILER AT 50-AMP POWER DISTRIBUTION PANEL VIA SHORE POWER AND ONBOARD GENERATOR OPERATION.

  • 6/3 BLACK JACKETED ROMEX WIRE REPLACED ONLY SUPPLIED POWER TO THE MAIN 50-AMP BREAKERS IN THE 110 VOLT POWER PANEL.
  • ALL OTHER 110-VOLT CIRCUITS WHERE NOT AFFECTED.

 

 


Chronology :

On November 1, 2023, during a routine Corporate Standards Audit, it was discovered that the manufacturing plant was installing the incorrect wire gauge between the 50AMP inlet to a transfer switch then to the distribution panel. The same day, the manufacturing plant contacted Forest RivereBay logo’s Office of Corporate Compliance (“OCC”). OCC opened a research item.

On November 3, 2023, Forest Rivers Corporate Recall Committee voted to recall.

 


5 Affected Products

Vehicles

MAKEMODELYEAR
FOREST RIVEReBay logoSANDSTORM2023-2024
FOREST RIVEReBay logoSHOCKWAVE2024
FOREST RIVEReBay logoSTEALTH2023-2024

 


5 Associated Documents

Defect Notice 573 Report

RCLRPT-23V739-3448.PDF 215.575KB

 


Recall Acknowledgement

RCAK-23V739-3273.pdf 646.022KB

 


Remedy Instructions and TSB

RCRIT-23V739-7364.pdf 248.573KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V739-1467.pdf 204.392KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V739-0629.pdf 242.187KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V739&docType=RCL

 


 

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